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By Alan H. on 02/12/21
We were very impressed with the quality of service provided today especially given the bad weather and road conditions. Thank you Sean, Ashley and Wesley, very much appreciated.

By Greg S. on 02/12/21
Matt was punctual and answered my questions well, even the technical ones.

By Teresa P. on 02/11/21
Ashley is very courteous and efficient in scheduling and coordinating the services needed. Her "call backs" are much appreciated too. Cory is the technician you want to provide your service. Friendly, helpful, VERY knowledgeable. He reprogrammed the thermostat ...
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Ashley is very courteous and efficient in scheduling and coordinating the services needed. Her "call backs" are much appreciated too. Cory is the technician you want to provide your service. Friendly, helpful, VERY knowledgeable. He reprogrammed the thermostat and explained in detail how the entire hybrid HVAC system works. We had just moved into our home and were unfamiliar with the system and the "peculiar" system settings programmed for the previous owners. Thank-you Cory and Ashley for jobs well done. Mack Morris Heating and Air is the best!
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By CARY B. on 02/09/21
Sean was very knowledgeable and professional.

By Matthew A. on 02/08/21
Cody was very professional. He clearly knows how things should work and how to fix them the right way. I will definitely be requesting him when we need our system serviced.

By FRANK L. on 02/05/21
Tyler was very professional and courteous. He explained everything that would take place during this service. He performed our semi-annual check up flawlessly.

By Raymond C. on 02/05/21
As always Mack Morris and Tyler were prompt, efficient and friendly. I know they are always looking out for me and my family.

By Dan B. on 02/05/21
Always prompt, polite, and answers questions.

By Chris C. on 02/04/21
Ashley was very responsive and helpful over the phone. Scott arrived and was very friendly and quickly fixed the problem. Very professional service...

By Chris C. on 02/04/21
Ashley was very responsive and helpful over the phone. Scott arrived and was very friendly and quickly fixed the problem. Very professional service...

By Elizabeth H. on 02/01/21
Excellent service, super helpful and extremely nice and professional.

By Kathleen G. on 01/31/21
Mack Morris has taken care of our HVAC needs for many years. We can't be happier. Everyone at Mack Morris has done an excellent job for us.

By Mark B. on 01/31/21
Excellent and knowledgeable service. Ashley was able to quickly fit me on the very morning my furnace went out while also working around my schedule. Sue was able to immediately determine the problem and locate the necessary part despite not having it readily avail...
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Excellent and knowledgeable service. Ashley was able to quickly fit me on the very morning my furnace went out while also working around my schedule. Sue was able to immediately determine the problem and locate the necessary part despite not having it readily available. She was honest and thorough. The repairs got us heat again before a major snow storm hit, for what I believe was a fair price. I can’t recommend Ashley and Sue enough. If a measure of a company is their employees, then you can not go wrong with Mack Morris.
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By Quayne G. on 01/28/21
Mack Morris has been maintaining my Heating/Air Conditioning in two homes over the last 21 years. They have always been prompt, excellent and courteous. I had a recent failure, which they quickly diagnosed and repaired as soon as parts arrived.

By David G. on 01/28/21
Couldn't be happier with our service. We have full confidence in Sean's taking care of our two units. Ashley stays on top of our appointments and timing and always gives us a heads up on Sean's arrival. Very comforting.

By Ann A. on 01/24/21
The service person was very knowledgeable and able to diagnose the problem quickly. Fully explained the issues and made arrangements to replace the defective part. I trust Mack Morris for 30 years for all my HVAC needs.

By Gil H. on 01/22/21
On time and professional

By Kenly N. on 01/18/21
Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've ...
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Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've never had a problem working with Mack Morris. They do a very good job for us.
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By Kenly N. on 01/18/21
Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've ...
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Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've never had a problem working with Mack Morris. They do a very good job for us.
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By Amber H. on 01/15/21
Wesley is the humidifier guru and I am amazed at his ability to fix my ailing humidifier when no one else could. Ashely is as smart and competent a person you will ever meet. She has the ability to retain, sort and act on detailed information. Both these folks ne...
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Wesley is the humidifier guru and I am amazed at his ability to fix my ailing humidifier when no one else could. Ashely is as smart and competent a person you will ever meet. She has the ability to retain, sort and act on detailed information. Both these folks need a raise an you better hope they never quit.
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* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
434-979-7129
Tyler M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
165 total reviews
I enjoy coaching, spending time with my family and friends.
By Jean V. on 10/18/17
the gentleman was early and apologized--I was delighted. He said that everything was in great shape.

By Kat B. on 10/16/17
Great service & wonderful customer service! Thanks!

By Sai L. on 10/12/17

By Robert H. on 10/03/17
Did a nice efficient job.

By Carl T. on 09/26/17
Courteous, punctual, expert - professional!

By Jim W. on 09/09/17
Tyler was very friendly and professional. Got right on his program to evaluate the heating and cooling system. Did not waste time. Very pleased with attentiveness.

By Alison S. on 08/30/17
This is our second positive experience with Mack Morris. We have an old house with a complicated HVAC system. Tyler took the time to figure out what did what and what connected where. He found a problem with one AC unit and fixed it on the spot, calling in a nearby...
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This is our second positive experience with Mack Morris. We have an old house with a complicated HVAC system. Tyler took the time to figure out what did what and what connected where. He found a problem with one AC unit and fixed it on the spot, calling in a nearby co-worker to get the repair done immediately. I'd asked about an ongoing drainage issue with another unit, and he problem solved that as well and showed me how to maintain it to avoid the same issue coming up again. Thorough, patient, and showed up on time - very pleased.
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By Tom W. on 08/21/17
Excellent pre-visit service with a reminder & photo of the rep. Rep arrived as scheduled, explained what he would be doing, answered my questions, & advised where he was in the process.

By Jason S. on 08/18/17
Great

By Peter W. on 08/17/17
Mack Morris Heating & Air is very professional and they always make the appointment process easy for the customer. Highly recommend them

By Skip D. on 08/15/17
Did real well. They also dropped off the offer of a follow on agreement thou I would like to talk about including our other heat pump as well

By Dwayne R. on 07/28/17
Tyler was awesome. Did a great job!

By Serafin K. on 07/26/17
(no comment)

By Wayne B. on 07/11/17
I see Tyler has good ratings and didn't want to ruin that but...After watching him text for quite a while I had to tell him I had to go to work and he needed to wrap it up. Although he was at the house appx 50 minutes, he only spent about 10 minutes at the AC unit....
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I see Tyler has good ratings and didn't want to ruin that but...After watching him text for quite a while I had to tell him I had to go to work and he needed to wrap it up. Although he was at the house appx 50 minutes, he only spent about 10 minutes at the AC unit. He advise that he "checked the pressure" and would I like the paperwork mailed or emailed. A lot of time was spent in the truck texting as I could see him in plain sight.
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By Bill & Gail C. on 07/07/17
Great communications regarding a service visit, arrived on-time, was courteous and professional. Thanks for a pleasant experience. Bill

By Bob A. on 06/30/17
Tyler was very professional and polite. Did his work quickly and expertly.

By James W. on 06/23/17
Excellent. Efficient. Courteous. Knowledgeable. Thorough. I'm glad we have Mack Morris servicing our Mitsubishi split air conditioning units. They continue to do the job we expect them to do. Jim Witkower

By Ken T. on 06/13/17
Good team. Everything was very satisfactory.

By Mary Ellen W. on 06/09/17
We had an exceptionally fine experience with multiple contacts with Mack Morris Heating and Air Conditioning. The technicians/electrical engineers were most knowledgeable, and we accepted their informed recommendations regarding the second installation of a 15k ***...
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We had an exceptionally fine experience with multiple contacts with Mack Morris Heating and Air Conditioning. The technicians/electrical engineers were most knowledgeable, and we accepted their informed recommendations regarding the second installation of a 15k ********** mini-split heating/cooling system.
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By William N. on 05/25/17
Today was our second visit from a Mac Morris rep in the last year and we were very pleased with Tyler's efforts today. He arrived promptly at the specified time and was here an hour, a reasonable amount of time for all he did while performing the mid year service. ...
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Today was our second visit from a Mac Morris rep in the last year and we were very pleased with Tyler's efforts today. He arrived promptly at the specified time and was here an hour, a reasonable amount of time for all he did while performing the mid year service. He gave a detailed verbal report of all that he had done. We will have him back.
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