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By Alan H. on 02/12/21
We were very impressed with the quality of service provided today especially given the bad weather and road conditions. Thank you Sean, Ashley and Wesley, very much appreciated.

By Greg S. on 02/12/21
Matt was punctual and answered my questions well, even the technical ones.

By Teresa P. on 02/11/21
Ashley is very courteous and efficient in scheduling and coordinating the services needed. Her "call backs" are much appreciated too. Cory is the technician you want to provide your service. Friendly, helpful, VERY knowledgeable. He reprogrammed the thermostat ...
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Ashley is very courteous and efficient in scheduling and coordinating the services needed. Her "call backs" are much appreciated too. Cory is the technician you want to provide your service. Friendly, helpful, VERY knowledgeable. He reprogrammed the thermostat and explained in detail how the entire hybrid HVAC system works. We had just moved into our home and were unfamiliar with the system and the "peculiar" system settings programmed for the previous owners. Thank-you Cory and Ashley for jobs well done. Mack Morris Heating and Air is the best!
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By CARY B. on 02/09/21
Sean was very knowledgeable and professional.

By Matthew A. on 02/08/21
Cody was very professional. He clearly knows how things should work and how to fix them the right way. I will definitely be requesting him when we need our system serviced.

By FRANK L. on 02/05/21
Tyler was very professional and courteous. He explained everything that would take place during this service. He performed our semi-annual check up flawlessly.

By Raymond C. on 02/05/21
As always Mack Morris and Tyler were prompt, efficient and friendly. I know they are always looking out for me and my family.

By Dan B. on 02/05/21
Always prompt, polite, and answers questions.

By Chris C. on 02/04/21
Ashley was very responsive and helpful over the phone. Scott arrived and was very friendly and quickly fixed the problem. Very professional service...

By Chris C. on 02/04/21
Ashley was very responsive and helpful over the phone. Scott arrived and was very friendly and quickly fixed the problem. Very professional service...

By Elizabeth H. on 02/01/21
Excellent service, super helpful and extremely nice and professional.

By Kathleen G. on 01/31/21
Mack Morris has taken care of our HVAC needs for many years. We can't be happier. Everyone at Mack Morris has done an excellent job for us.

By Mark B. on 01/31/21
Excellent and knowledgeable service. Ashley was able to quickly fit me on the very morning my furnace went out while also working around my schedule. Sue was able to immediately determine the problem and locate the necessary part despite not having it readily avail...
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Excellent and knowledgeable service. Ashley was able to quickly fit me on the very morning my furnace went out while also working around my schedule. Sue was able to immediately determine the problem and locate the necessary part despite not having it readily available. She was honest and thorough. The repairs got us heat again before a major snow storm hit, for what I believe was a fair price. I can’t recommend Ashley and Sue enough. If a measure of a company is their employees, then you can not go wrong with Mack Morris.
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By Quayne G. on 01/28/21
Mack Morris has been maintaining my Heating/Air Conditioning in two homes over the last 21 years. They have always been prompt, excellent and courteous. I had a recent failure, which they quickly diagnosed and repaired as soon as parts arrived.

By David G. on 01/28/21
Couldn't be happier with our service. We have full confidence in Sean's taking care of our two units. Ashley stays on top of our appointments and timing and always gives us a heads up on Sean's arrival. Very comforting.

By Ann A. on 01/24/21
The service person was very knowledgeable and able to diagnose the problem quickly. Fully explained the issues and made arrangements to replace the defective part. I trust Mack Morris for 30 years for all my HVAC needs.

By Gil H. on 01/22/21
On time and professional

By Kenly N. on 01/18/21
Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've ...
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Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've never had a problem working with Mack Morris. They do a very good job for us.
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By Kenly N. on 01/18/21
Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've ...
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Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've never had a problem working with Mack Morris. They do a very good job for us.
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By Amber H. on 01/15/21
Wesley is the humidifier guru and I am amazed at his ability to fix my ailing humidifier when no one else could. Ashely is as smart and competent a person you will ever meet. She has the ability to retain, sort and act on detailed information. Both these folks ne...
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Wesley is the humidifier guru and I am amazed at his ability to fix my ailing humidifier when no one else could. Ashely is as smart and competent a person you will ever meet. She has the ability to retain, sort and act on detailed information. Both these folks need a raise an you better hope they never quit.
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* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
434-979-7129
Sue M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
190 total reviews
I really love to work, when I'm not at Mack Morris you can find me working in my yard, around the house, and/or on the rooftop. I have 3 wonderful children and a loving husband.
By Chitra R. on 09/26/17
yes.

By Ed G. on 09/06/17
Great team, professional, skillful and on time.

By Lynne R. on 08/28/17
Mack Morris has been out to our business a number of times to fix some on going issues, and has provided speedy, thorough and courteous service on each occasion. Thanks so much for helping us cool off when we needed it! Would definitely recommend them to anyone, ...
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Mack Morris has been out to our business a number of times to fix some on going issues, and has provided speedy, thorough and courteous service on each occasion. Thanks so much for helping us cool off when we needed it! Would definitely recommend them to anyone, and will call them again! Thanks so much
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By Suzanna F. on 08/26/17
Sue is amazing! She went above and beyond to figure out a problem that three other companies had been paid to figure out but weren't able to. She explained everything she did each step of the way. The people in the office are very friendly and the pricing was reasonable.

By Charlene S. on 08/26/17
Always efficient in doing their job.

By Dave A. on 08/22/17
Sue did an excellent job with her checkup --- like she always does.

By Prandip P. on 08/21/17
They screw up the system. I have to call albemarle heating to come and fix it

By Jean B. on 08/19/17
We have used Mack Morris for years and have been happy with their service. Sue came out for our last service. Friendly, courteous, and professional she did a great job and was pleasant to deal with.

By Rona S. on 08/01/17
(no comment)

By Anna B. on 07/28/17
My AC unit stopped working one late afternoon. Called Mack Morris immediately, all information was taken and I was asked if it was an emergency. It wasn't, the temperature at night went down to 75. Around 8am next morning I received a call from them and scheduled a...
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My AC unit stopped working one late afternoon. Called Mack Morris immediately, all information was taken and I was asked if it was an emergency. It wasn't, the temperature at night went down to 75. Around 8am next morning I received a call from them and scheduled appointment for the same day. I was called 30 minutes ahead of Sue's arrival. Sue is experienced technician with great personality. She explained in detail my issues, had all the necessary parts with her. In approximately one hour my AC was working. I am gratefulI I also signed up for annual maintenance service for my AC and my oil furnace. It was very reasonable. Highly recommend their service.
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By Dawm M. on 07/27/17
As always, Mack Morris company did a great job. My air handler motor died during a thunder storm (Saturday night). Left a message on Sunday asking them to call me on Monday. Mary called me back first thing on Monday and had scheduled tech to come out. Sue M. was t...
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As always, Mack Morris company did a great job. My air handler motor died during a thunder storm (Saturday night). Left a message on Sunday asking them to call me on Monday. Mary called me back first thing on Monday and had scheduled tech to come out. Sue M. was there on Monday afternoon to diagnose. She is just the best...very nice and does great work. Part was ordered and in the next day. Sue came back on Tuesday afternoon, replaced the motor and AC was back. Great company and great staff/techs. Highly recommend.
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By Jennifer D. on 07/14/17
Sue was great. Very professional and knowledgeable.

By Cary F. on 07/13/17
Sue is totally the best! I always look forward to seeing her every six months:)

By Paul N. on 07/07/17
Sue, our technician, was, as usual, superb. She is a wonderful asset to her company.

By Dawn B. on 07/05/17
So far so good... my outside heat/AC unit only needs to serviced twice a year. It's an older unit and Sue M knows my unit like no one else! Whenever it is time for the service, I always request her. She knows her stuff. Great customer service.

By Mary Kay W. on 06/29/17
This was the first time Sue M. was our Service Pro and could not be happier with her. She was very thorough and very professional. Over the years those that have serviced our system where in and out in record time. I am not saying they did not do the job correctly ...
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This was the first time Sue M. was our Service Pro and could not be happier with her. She was very thorough and very professional. Over the years those that have serviced our system where in and out in record time. I am not saying they did not do the job correctly but after Sue had explained all that she did, I feel very comfortable that the job was done well and I have no worries about my system. I re-signed my annual contract and requested that Sue does all our future services. Thanks Sue!!
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By Stephanie H. on 06/28/17
Sue did a great job! Fast and reliable!

By George B. on 06/26/17
Sue and Crystal did a fabulous job as usual. Prompt same day service, excellent service. Thanks.

By Kim A. on 06/26/17
(no comment)

By Katie D. on 06/15/17
Well done, Sue is the reason I did a contract with you guys, she's very efficient and knows her job.
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