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By Walter O. on 01/13/21
Great service and people. Great competence as well

By Richard B. on 01/13/21
Great service from polite and knowledgeable technicians.

By SALLY C. on 01/11/21
Sue, Sue is always so professional and pleasant. We always ask for her when we schedule a service.

By LEWIS J. on 01/11/21
Great People. Great Company. They do not try to push unnecessary things on you. Upfront people. Try you like family and have a sincere disposition. They do not treat you like a number and go on to this next number if they encounter disatifaction with the customer.

By Gil H. on 01/11/21
On time and professional

By Teresa C. on 01/09/21
I have been using Mac Morris for about 7years. I recommend Sue for your up keep on your units.

By David G. on 01/08/21
Once again and not unexpected, we had top shelf, first rate service. This is exactly why we selected Mack Morris to be our HVAC company.

By DONNA C. on 01/08/21
no comment

By Larry R. on 01/07/21
Crystal was in communication with me about when was the most convenient time to schedule our maintenance. Once it was scheduled she gave called me a call the day before to confirm it still suited us. Much appreciated that call. Toby was very professional and exp...
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Crystal was in communication with me about when was the most convenient time to schedule our maintenance. Once it was scheduled she gave called me a call the day before to confirm it still suited us. Much appreciated that call. Toby was very professional and explained what he was going to be doing during the scheduled maintenance. He showed me the air filter from my unit and shared that it showed just a little dust and looked very good for having been in for 6 months. He cleaned the external unit even though it was a cold when he could have easily convinced me that it was too cold. I considered that by doing that he had my best interest as his customer in mind. Dealing with Crystal & Toby and the professionalism, humor and knowledge that they have shown me will keep me as a Mack Morris customer. Very pleased to do business with the.
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By Steve R. on 01/05/21
Work was done professionally and efficiently by Wesley. Called before arriving and took care a diligence in his work. Repairs made and checkout done.

By George B. on 01/04/21
Sean is tireless in helping us keep our air units in tip top shape. He is kind and courteous a efficient. Our systems work well and I always know we are getting great service from Sean. Crystal is very helpful to in communicating with us. Thank you both for all tha...
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Sean is tireless in helping us keep our air units in tip top shape. He is kind and courteous a efficient. Our systems work well and I always know we are getting great service from Sean. Crystal is very helpful to in communicating with us. Thank you both for all that you do to keep our air clean!
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By Bill T. on 12/30/20
Outstanding local company! Both Caleb A. and Crystal D. were professional, knowledgeable and friendly to work with. This particular job was for our church but my wife and I also have a semi-annual service plan with the company for our personal home HVAC system. Cou...
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Outstanding local company! Both Caleb A. and Crystal D. were professional, knowledgeable and friendly to work with. This particular job was for our church but my wife and I also have a semi-annual service plan with the company for our personal home HVAC system. Couldn’t be happier with the service we’ve received. I would gladly recommend Mack Morris to anyone.
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By George P. on 12/30/20
Andrew is polite, diligent, professional. Did what was to be done efficiently, and left no sign of it, left a clean place. Mary was pleasant on the phone, scheduled the appointment quickly.

By Rosemary C. on 12/30/20
no comment

By Bud K. on 12/26/20
Prompt & ProfessionalProfessiuonal

By Joyce R. on 12/25/20
Sue and Chrystal.

By Steve R. on 12/24/20
Work was done professionally and efficiently by Wesley. Called before arriving and took care a diligence in his work. Repairs made and checkout done.

By Maureen F. on 12/23/20
no comment

By Meredith L. on 12/22/20
As usual your team provided competent and timely and highly professional service levels

By Chad D. on 12/21/20
I have used Mack Morris for years now. First to service an older a/c unit, then to install a brand new system when the time came, and finally to service that new unit, which they have done for 9 years now regularly. I have found their service to always be reliable...
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I have used Mack Morris for years now. First to service an older a/c unit, then to install a brand new system when the time came, and finally to service that new unit, which they have done for 9 years now regularly. I have found their service to always be reliable, timely, professional, and thorough. Mack himself worked with me extensively to help get state and federal tax credits while they were briefly available years ago. I could not recommend this company more.
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* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
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Cindy C has a 5-Star average rating and a total of 189 total reviews
189 total reviews
By Mike K. on 12/26/18
Wes was puntual, efficient, and pleasant. He explained the situation and fixed the problem quickly.

By Ralph S. on 12/20/18
I have been using Mack Morris HVAC for 20 years. Mack has always provided great customer service as well as service after the sale. My current heat pump is 18 yrs old and will no doubt need to be replaced sooner rather than later and i will certainly have Mack Morr...
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I have been using Mack Morris HVAC for 20 years. Mack has always provided great customer service as well as service after the sale. My current heat pump is 18 yrs old and will no doubt need to be replaced sooner rather than later and i will certainly have Mack Morris take care of this. In a world where customer service has gone by the wayside, it’s still alive and well at Mack Morris. Thanks.
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By Alexander & Tati K. on 12/18/18
Thank you, McMorris, thank you James S and Cindy! As always the service was perfect!

By Gordon M. on 12/05/18
Extremely happy with 13 years of wonderful service on heating and air conditioning. Serviceman introduced himself and was very efficient. He answered my questions, explained what he was doing and why, provided useful suggestions and completed the service at the all...
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Extremely happy with 13 years of wonderful service on heating and air conditioning. Serviceman introduced himself and was very efficient. He answered my questions, explained what he was doing and why, provided useful suggestions and completed the service at the allotted time. I will continue to utilize both heating and ac service with Mack Morris.
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By Mary H. on 12/04/18
As usual, Brandon showed up right on time and checked everything out. I can always count on him to make sure everything is as it should be and I look forward to seeing him every six months. Mack Morris is a great company.

By Michael & Patricia B. on 11/30/18
excellent service...

By Robert W. on 11/29/18
Prompt professional service provider for us for over 30 years.

By Steven H. on 11/28/18
Very nice tech. Thorough and polite

By Emil G. on 11/27/18
Excellent service and professionalism ,from the initial phone contact to completion of the service ,by Crystal,Jonathan and Tyler .

By Chris D. on 11/23/18
Professional and thorough. No complaints

By Daniel F. on 11/14/18
(no comment)

By Thomas B. on 11/12/18
They are on time, do quick efficient work.

By Shawn L. on 11/07/18
So far so good with the annual service contract. I moved away from one of the other BigBoy H-Vac companies in Charlottesville due to the rising cost. The Mack Morris technician who did the spring and now winter inspection was consistently courteous, punctual and ab...
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So far so good with the annual service contract. I moved away from one of the other BigBoy H-Vac companies in Charlottesville due to the rising cost. The Mack Morris technician who did the spring and now winter inspection was consistently courteous, punctual and able to explain what was going on with our system. He also provides good advice that can be cost-saving.
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By Anthony L. on 11/05/18
The service person that was at our home thiS past Friday was EXCELLENT. I would like to ave te same Tech when its time to servce our accnt in the future.

By Elizabeth E. on 11/03/18
I have always found this company to be professional and knowledgeable. I would recommend them to anyone.

By Amber H. on 11/02/18
Great group from scheduling to equipment service.

By DIANE G. on 11/01/18
Tom serviced my HeatPump/AC today. He had an associate with him, also, but I don't recall his name. They had taken the appointment because the tech who was originally scheduled encountered an emergency in his first appointment and was unable to get here in time. ...
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Tom serviced my HeatPump/AC today. He had an associate with him, also, but I don't recall his name. They had taken the appointment because the tech who was originally scheduled encountered an emergency in his first appointment and was unable to get here in time. I am very grateful for Mack Morris for sending them instead because I had an appointment and had to leave in the afternoon. They took care of all the Fall tune-up criteria and were courteous and friendly throughout. I appreciate the care that Mack Morris takes in servicing their customers.
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By Charles K. on 11/01/18
Working with my crazy schedule Cindy C. did a great job getting my service scheduled. Johnathon arrived on the specified day on time and ready to get started even on a quite cool morning. serviced our generator as well as heat pump with excellent skills and answeri...
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Working with my crazy schedule Cindy C. did a great job getting my service scheduled. Johnathon arrived on the specified day on time and ready to get started even on a quite cool morning. serviced our generator as well as heat pump with excellent skills and answering questions. Thanks for a excellent job done well.
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By Gene H. on 10/25/18
Scott did a fine and thorough job. We would recommend Mack Morris Heating and Air Conditioning.

By Kyle J. on 10/25/18
On time, courteous, and very knowledgeable. Went the extra mile. Tom explained how our system worked so we can best keep clean ducts.
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