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By Alan H. on 02/12/21
We were very impressed with the quality of service provided today especially given the bad weather and road conditions. Thank you Sean, Ashley and Wesley, very much appreciated.

By Greg S. on 02/12/21
Matt was punctual and answered my questions well, even the technical ones.

By Teresa P. on 02/11/21
Ashley is very courteous and efficient in scheduling and coordinating the services needed. Her "call backs" are much appreciated too. Cory is the technician you want to provide your service. Friendly, helpful, VERY knowledgeable. He reprogrammed the thermostat ...
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Ashley is very courteous and efficient in scheduling and coordinating the services needed. Her "call backs" are much appreciated too. Cory is the technician you want to provide your service. Friendly, helpful, VERY knowledgeable. He reprogrammed the thermostat and explained in detail how the entire hybrid HVAC system works. We had just moved into our home and were unfamiliar with the system and the "peculiar" system settings programmed for the previous owners. Thank-you Cory and Ashley for jobs well done. Mack Morris Heating and Air is the best!
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By CARY B. on 02/09/21
Sean was very knowledgeable and professional.

By Matthew A. on 02/08/21
Cody was very professional. He clearly knows how things should work and how to fix them the right way. I will definitely be requesting him when we need our system serviced.

By FRANK L. on 02/05/21
Tyler was very professional and courteous. He explained everything that would take place during this service. He performed our semi-annual check up flawlessly.

By Raymond C. on 02/05/21
As always Mack Morris and Tyler were prompt, efficient and friendly. I know they are always looking out for me and my family.

By Dan B. on 02/05/21
Always prompt, polite, and answers questions.

By Chris C. on 02/04/21
Ashley was very responsive and helpful over the phone. Scott arrived and was very friendly and quickly fixed the problem. Very professional service...

By Chris C. on 02/04/21
Ashley was very responsive and helpful over the phone. Scott arrived and was very friendly and quickly fixed the problem. Very professional service...

By Elizabeth H. on 02/01/21
Excellent service, super helpful and extremely nice and professional.

By Kathleen G. on 01/31/21
Mack Morris has taken care of our HVAC needs for many years. We can't be happier. Everyone at Mack Morris has done an excellent job for us.

By Mark B. on 01/31/21
Excellent and knowledgeable service. Ashley was able to quickly fit me on the very morning my furnace went out while also working around my schedule. Sue was able to immediately determine the problem and locate the necessary part despite not having it readily avail...
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Excellent and knowledgeable service. Ashley was able to quickly fit me on the very morning my furnace went out while also working around my schedule. Sue was able to immediately determine the problem and locate the necessary part despite not having it readily available. She was honest and thorough. The repairs got us heat again before a major snow storm hit, for what I believe was a fair price. I can’t recommend Ashley and Sue enough. If a measure of a company is their employees, then you can not go wrong with Mack Morris.
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By Quayne G. on 01/28/21
Mack Morris has been maintaining my Heating/Air Conditioning in two homes over the last 21 years. They have always been prompt, excellent and courteous. I had a recent failure, which they quickly diagnosed and repaired as soon as parts arrived.

By David G. on 01/28/21
Couldn't be happier with our service. We have full confidence in Sean's taking care of our two units. Ashley stays on top of our appointments and timing and always gives us a heads up on Sean's arrival. Very comforting.

By Ann A. on 01/24/21
The service person was very knowledgeable and able to diagnose the problem quickly. Fully explained the issues and made arrangements to replace the defective part. I trust Mack Morris for 30 years for all my HVAC needs.

By Gil H. on 01/22/21
On time and professional

By Kenly N. on 01/18/21
Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've ...
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Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've never had a problem working with Mack Morris. They do a very good job for us.
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By Kenly N. on 01/18/21
Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've ...
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Tyler is a very nice young man. He called to let me know when he would arrive and then arrived when he said he would. Worked quickly and was out of here in no time. Crystal is always a pleasure to talk too and she is great at following up on appointments. I've never had a problem working with Mack Morris. They do a very good job for us.
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By Amber H. on 01/15/21
Wesley is the humidifier guru and I am amazed at his ability to fix my ailing humidifier when no one else could. Ashely is as smart and competent a person you will ever meet. She has the ability to retain, sort and act on detailed information. Both these folks ne...
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Wesley is the humidifier guru and I am amazed at his ability to fix my ailing humidifier when no one else could. Ashely is as smart and competent a person you will ever meet. She has the ability to retain, sort and act on detailed information. Both these folks need a raise an you better hope they never quit.
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* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
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Ashley R has a 5-Star average rating and a total of 192 total reviews
192 total reviews
I love spending time with my children, and I love going to the beach.
By David W. on 02/12/20
After a heat pump breakdown, Mack Morris made it a priority to respond to my call. Ashley, in the main office, was very professional and kept me informed as to when the service tech would arrive. Scott, the technician, arrived and wasted no time in diagnosing the p...
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After a heat pump breakdown, Mack Morris made it a priority to respond to my call. Ashley, in the main office, was very professional and kept me informed as to when the service tech would arrive. Scott, the technician, arrived and wasted no time in diagnosing the problem and ordering the replacement part. Excellent service all the way around!
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By Quayne G. on 02/03/20
Mack Morris installed the original heat pump in 2000 in my old house and replaced when it aged out at fifteen. They have provided excellent service over the years. When I built my current house, the builder insisted on providing the two required heat pumps, but I a...
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Mack Morris installed the original heat pump in 2000 in my old house and replaced when it aged out at fifteen. They have provided excellent service over the years. When I built my current house, the builder insisted on providing the two required heat pumps, but I asked Mack Morris for a maintenance contract and they readily agreed. On 01/21/20. they installed 2 Solaris Air Purifiers. The installation took under an hour and the technician did an excellent job. I wouldn’t consider any other company to service my HVAC systems.
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By Marcy L. on 01/29/20
no comment

By Robert M. on 01/26/20
All involved were very courteous and polite and the service techs were very knowledgeable about servicing the equipment. They did a great job as usual, I will be calling them again in the future.

By Bob R. on 01/08/20
We have used Mack Morris Heating and Air over 10 years. All the technicians have been very knowledgeable and professional. They have responded quickly when issues have occurred with our HVAC unit. I want to recognize Brandon L as a top-notch tech who is very effici...
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We have used Mack Morris Heating and Air over 10 years. All the technicians have been very knowledgeable and professional. They have responded quickly when issues have occurred with our HVAC unit. I want to recognize Brandon L as a top-notch tech who is very efficient and personable. We have specifically requested him for most of our buy yearly maintenance service appointments. The office staff is professional and caring. I highly recommend Mack Morris for all your heating and air conditioning service and maintenance. Bob and Cheryl
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By Sharin M. on 12/31/19
The loveliest bunch of people! They came very quickly when our heater broke. When the next day it started to act up again, the came right back to address the problems and got it perfectly up and running.

By James B. on 12/20/19
Sue came out to my house this morning to give my unit a tune up and did a superb job. She's very knowledgeable and professional, I highly recommend her. Thanks Mack Morris!

By James B. on 12/20/19
Giordi and Carlos came to my house to run a drain line in my crawl space. They were very professional and they did a very good job! Looking forward to doing business with Mack Morris again.

By Andrea H. on 12/17/19
They were very polite and helpful. Ashley was very pleasant and called before Scott came to check out the heating system. Scott was very helpful, did a great job and very knowledgeable. They are a great company.

By Wendy B. on 12/13/19
no comment

By Debbie N. on 12/10/19
The Mack Morris team is the best! They installed my heating and A/C unit and also a generator. They provide excellent service and I would highly recommend them! In the years since they installed my unit and generator they've been on top of servicing them. Alway...
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The Mack Morris team is the best! They installed my heating and A/C unit and also a generator. They provide excellent service and I would highly recommend them! In the years since they installed my unit and generator they've been on top of servicing them. Always professional and friendly.
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By Ed S. on 12/03/19
Prompt response with professional service. Thank you Ashley & Cody.

By John E. on 11/24/19
I have been a client of Mack Morris Heating & Air Conditioning for many years. Jonathon M. just completed this year's tune-up for my 5 HVAC units. He is knowledgeable, dedicated to excellence, and always pleasant. I value his service and professional advice. Jonath...
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I have been a client of Mack Morris Heating & Air Conditioning for many years. Jonathon M. just completed this year's tune-up for my 5 HVAC units. He is knowledgeable, dedicated to excellence, and always pleasant. I value his service and professional advice. Jonathon and Mack Morris Heating & Air Conditioning have earned my trust and appreciation.
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By Elane H. on 11/15/19
THE BEST! Excellent service, especially in an emergency. Thank you Ashley and Brandon!

By Elizabeth E. on 11/14/19
I have always found this company to be professional and knowledgeable. I would recommend them to anyone. They are always on time. They are always polite and helpful, and they are always professionally dressed. Good company.

By Deborah W. on 11/13/19
We have been having an ongoing problem with our unit, and Brandon has been extremely helpful and patient in trying to figure it out. He has come back several times, and is always upbeat, friendly and respectful in spite of his and our frustrations. We appreciate it!

By Rene S. on 10/28/19
Our tech Sean was professional and accommodating - we had to leave for an appointment and Sean worked with us so that we might leave on time. He rearranged his approach to system check up so that he could do the outside work after we left. He found a small part tha...
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Our tech Sean was professional and accommodating - we had to leave for an appointment and Sean worked with us so that we might leave on time. He rearranged his approach to system check up so that he could do the outside work after we left. He found a small part that needed to be replaced and he was true to his word to return the next day (at the exact time he promised) to install the new part. We would highly recommend Mack Morris
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By Jan M. on 10/22/19
RE: Annual Furnace check-up. The Mack Morris team is always on time for the scheduled appointment, they work efficiently, do not leave a mess, explain anything that may be of concern and always thank me as a customer as they leave my home. Professional, dependable,...
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RE: Annual Furnace check-up. The Mack Morris team is always on time for the scheduled appointment, they work efficiently, do not leave a mess, explain anything that may be of concern and always thank me as a customer as they leave my home. Professional, dependable, knowledgeable field service technicians.
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By Tom H. on 10/18/19
On time and very good service

By Carolyn H. on 10/04/19
Prompt service. Always. Courteous . Always. Professional. Always. I believe to be ethical,,, that is priceless,,, and did I say I love Jonathan
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