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By Debbie N. on 01/19/19
Great friendly and professional folks. They’ provide incredible service at reasonable prices. I would highly recommend them to anyone!

By Micki K. on 01/18/19
This was a great service call. James was beyond courteous and professional. I have had several techs from Mack Morris over the past few years and they have all been great, but James is a cut above. This is not just a nice service tech but a fine caring person. T...
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This was a great service call. James was beyond courteous and professional. I have had several techs from Mack Morris over the past few years and they have all been great, but James is a cut above. This is not just a nice service tech but a fine caring person. Thanks James Thanks Ms Mick
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By Ronnie K. on 01/14/19
Excellent service start to finish, Sean was very professional and friendly while here and again calling back to verify some things after getting back to work and doing some checking. Very pleased with Mack Morris Heating and Air. Ronnie

By Angel M. on 01/14/19
Excellent customer service by Ashley in coordinating a time I could be home for the technician! Superior professionalism and expertise demonstrated by Cody (technician) at my house. He respectfully explained the situation and took action to ensure the prompt repa...
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Excellent customer service by Ashley in coordinating a time I could be home for the technician! Superior professionalism and expertise demonstrated by Cody (technician) at my house. He respectfully explained the situation and took action to ensure the prompt repair and restoration of heat for my home.
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By Katherine G. on 01/12/19
(no comment)

By Doris O. on 01/11/19
Always friendly, efficient and easy to work with

By Charlotte H. on 01/11/19
Good service.. My system is quiter. I was shown two parts that needed service. One was the fan which was very dirty and the other was a part was leaking oil. The fan was filthy, and if the oil had continuined leaking, it might have evenutally shut down the ...
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Good service.. My system is quiter. I was shown two parts that needed service. One was the fan which was very dirty and the other was a part was leaking oil. The fan was filthy, and if the oil had continuined leaking, it might have evenutally shut down the system. One other thing, he arrived at the appointed time!!
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By Mildred M. on 01/10/19
On time, very polite, did the job.

By Bob M. on 01/09/19
James was professional, courteous, and knowledgeable. I will request James as a service technician in the future.

By Allison S. on 01/09/19
We replaced our heating/air system last year, using Mack Morris for the first time. They just completed the first complimentary inspection of our system. I have only the best things to say about all employees with whom I have had contact. They have been professiona...
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We replaced our heating/air system last year, using Mack Morris for the first time. They just completed the first complimentary inspection of our system. I have only the best things to say about all employees with whom I have had contact. They have been professional, knowledgeable, and very friendly and always show up when they say they will (usually early). We're delighted we switched to Mack Morris!
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By Regina W. on 01/09/19
Excellent service by Cody!

By Debbie N. on 01/08/19
The Mack Morris team is the best! They installed my heating and A/C unit and also a generator. They provide excellent service and I would highly recommend them! In the years since they installed my unit and generator they've been on top of servicing them. Alway...
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The Mack Morris team is the best! They installed my heating and A/C unit and also a generator. They provide excellent service and I would highly recommend them! In the years since they installed my unit and generator they've been on top of servicing them. Always professional and friendly.
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By David M. on 01/07/19
I have always been impressed with Mack Morris. They have been very prompt, come out whenever I have needed them and often on the same day. I have nothing negative to say about how this company has serviced my home these past 15 years. But thank you.

By Robin V. on 01/05/19
Sue M was super helpful, friendly and explained everything as she was working on the problem. With a delightful attitude!! Great experience

By Deke B. on 01/05/19
Excellent service! Brandon is a true professional. We enjoyed his visit and help.

By Bryan G. on 01/04/19
Tyler M was excellent...knowledgeable and thorough. Thank you!

By Tracy A. on 01/04/19
(no comment)

By Nicole S. on 01/04/19
On time to the minute! Very clean and professional. Quiet and efficient - did not disturb me while he worked - hardly knew he was here!

By Tracy A. on 01/04/19
(no comment)

By Catherine A. on 01/03/19
We have 5 Mitsubishi split wall systems that were installed in our home several years ago by Mack Morris Heating and Air Conditioning. In an 80 year old house without duct work, there were few options for installing air conditioning other than window units, whic...
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We have 5 Mitsubishi split wall systems that were installed in our home several years ago by Mack Morris Heating and Air Conditioning. In an 80 year old house without duct work, there were few options for installing air conditioning other than window units, which had been really messy and unsatisfactory for years. Fast forward: the Mitsubishi system has been a life changer for which we are extremely grateful. All contacts with Mack Morris personnel have been pleasant and helpful. Our units were serviced yesterday under prior agreement by technician, Tyler. He could not have been more pleasant, efficient and accommodating. We assume the service and cleaning of the units was appropriately done. (As it is now January and we rarely use the heat function, we have not tested.). I am happy to recommend Mack Morris and his team for heating and air conditioning services.
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CALL TO SCHEDULE
434-979-7129

Select any employee to see all their reviews.

Sue M
2 Years
Rating:
139 total reviews!
Tyler M
1 Year
Rating:
107 total reviews!
Crystal D
Customer Service Rep.
Rating:
(285 total reviews)
Brett T
Customer Service Rep.
1 Year
Rating:
(103 total reviews)
Tom N
1 Year
Rating:
(80 total reviews)
Sean O
1 Year
Rating:
(78 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Mack Morris Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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