CALL TO SCHEDULE
231-526-9633
By Bill T. on 09/22/18
John W. went well beyond just doing our annual furnace/AC inspection. He looked at many other things in our home such as the water softener and dryer vent and cleaning it. He was very professional in his approach and appearance, along with being highly efficient....
(View More)
John W. went well beyond just doing our annual furnace/AC inspection. He looked at many other things in our home such as the water softener and dryer vent and cleaning it. He was very professional in his approach and appearance, along with being highly efficient. GREAT JOB John and MacGregor!
(View Less)

By Bill T. on 09/21/18
It was the first time that John Whitehead had been to our home. He was here to do our annual heating/cooling check up. He was very thorough in everything he did plus he went above and beyond what would be expected of him on this inspection. An example of this wa...
(View More)
It was the first time that John Whitehead had been to our home. He was here to do our annual heating/cooling check up. He was very thorough in everything he did plus he went above and beyond what would be expected of him on this inspection. An example of this was that he asked and then did a check of our dryer vent pipes which he clean it out. He went about his business doing a checking of both the heating and cooling system, which he found a couple of minor things which he. fixed immediately. John was very knowledgeable in all aspects of our systems. I would definitely have John back and work on anything. He is an outstanding service technician and a super person.
(View Less)

By Anne L. on 09/13/18
John did a wonderful job and he was so helpful. A++

By Shari H. on 09/11/18
Thanks for a job well done!

By Robert J. on 09/10/18
He wants to make sure we know how great he feels John is. He said John even took it upon himself to bring to his attention a burnt out light bulb and gave him some options for other items, which was greatly appreciated. He feels John was knowledgeable and really ca...
(View More)
He wants to make sure we know how great he feels John is. He said John even took it upon himself to bring to his attention a burnt out light bulb and gave him some options for other items, which was greatly appreciated. He feels John was knowledgeable and really cared about his home. Five Star Review!
(View Less)

By Bob M. on 09/06/18
We had MacGregor Plumbing and Heating out at our lake cabin for a service call. They did maintenance on both our wall heating unit and non-duct air conditioning/heating unit. Both David B. and John did a fantastic job. As always with MacGregor, they were on-time, d...
(View More)
We had MacGregor Plumbing and Heating out at our lake cabin for a service call. They did maintenance on both our wall heating unit and non-duct air conditioning/heating unit. Both David B. and John did a fantastic job. As always with MacGregor, they were on-time, did what they said they would do, and best of all, very affordable. I've used them several times and their pricing is always top notch. David and John answered all of our questions and were extremely professional. When you need work done with plumbing, heating, and cooling, call MacGregor!
(View Less)

By Doug W. on 09/06/18
Friendly service, explained what they were doing and the results of their tests.

By Tom H. on 08/31/18
You have a fine employee in Eric. He represents himself and your company well. A good man, hang on to him.

By Bob N. on 08/21/18
Our service guy was great again and we will call you for all plumbing services.

By Mark B. on 08/15/18
On time. Fixed right first time.

By Charles H. on 08/13/18
(no comment)

By Robert S. on 08/06/18
We were only in town for 1 day (Thursday August 2nd) We brought up my wife's older 5th wheel and a shutoff valve broke on the water tank, we stopped at the local hardware store and they directed us to MacGregor's. I brought my broken valve inside and the parts guy(...
(View More)
We were only in town for 1 day (Thursday August 2nd) We brought up my wife's older 5th wheel and a shutoff valve broke on the water tank, we stopped at the local hardware store and they directed us to MacGregor's. I brought my broken valve inside and the parts guy(I think his name was Don, sorry if that's incorrect) He knew exactly what we needed and he also instructed me how to install the new valve. We don't get that kind of service down south. Thank you Don, and thank you MacGregor's! Rob Shade
(View Less)

By Frederick K. on 08/04/18
Nick did a very good job!

By Martin M. Zofchak on 07/30/18
MacGregor Plumbing and Heating did a fabulous job installing a complete A/C unit in our 3-story home in Harbor Springs. Harry did a great job with accurately assessing our needs and gave us very good pricing. When there was a slight delay because of missing parts...
(View More)
MacGregor Plumbing and Heating did a fabulous job installing a complete A/C unit in our 3-story home in Harbor Springs. Harry did a great job with accurately assessing our needs and gave us very good pricing. When there was a slight delay because of missing parts not sent to MacGregor, Harry discounted our final price due to the delay. They still completed the job in just a few days and we are SO pleased with the work that MacGregor did. We also want to give a HUGE compliment to Josh for all the work and supervision he did on this job. We had originally thought we might do the work ourselves, but upon completion, there was a LOT more work involved than we ever imagined. We can't thank all the staff at MacGregor and the fantastic work they do. We are VERY pleased with the completed job they did on our A/C. We HIGHLY recommend them!!!!
(View Less)

By Martin M. Zofchak on 07/27/18
Jason and James were both AWESOME !!! We HIGHLY recommend them. We had an entire A/C system installed. They were very professional, knowledgeable, and worked extremely hard. They went out of their way to explain their progress and even drove into town to get a ...
(View More)
Jason and James were both AWESOME !!! We HIGHLY recommend them. We had an entire A/C system installed. They were very professional, knowledgeable, and worked extremely hard. They went out of their way to explain their progress and even drove into town to get a part that we were supposed to supply. Our new system works great, and MacGregor had the best price around, and believe me, we did our research! We highly recommend MacGregor and Jason and James were awesome. Thanks guys !!!!
(View Less)

By dianne r. on 07/25/18
Even though it was 4:59 and 1 minute away from the end of Leaslie T's long day, she answered her phone and endured my excited and anxious plea for help. I own a Vacation Rental and wouldn't you know it - the AC went out and I had guests checking in the very next d...
(View More)
Even though it was 4:59 and 1 minute away from the end of Leaslie T's long day, she answered her phone and endured my excited and anxious plea for help. I own a Vacation Rental and wouldn't you know it - the AC went out and I had guests checking in the very next day. She went out of her way to make sure that I got a Tech (Jim - and by the way - he is great also!) out to my place first thing in the morning. I really appreciate the professionalism and caring that Leslie showed me in my moment of panic. :-) Gods blessings Leslie. <(((><
(View Less)

By Jan E. on 07/25/18
Jim will make sure that when he completes a project it has been done right and the customer understands how to operate the system. We have a very complicated heating and cooling system in our home. Jim is the first person who has corrected all the errors of the pas...
(View More)
Jim will make sure that when he completes a project it has been done right and the customer understands how to operate the system. We have a very complicated heating and cooling system in our home. Jim is the first person who has corrected all the errors of the past, put in a practical system and continues to make sure that it runs well.
(View Less)

By Marcy P. on 07/18/18
Once again, Eric did a really good job. He had quite a struggle with a stubborn soap dispenser that didn't want to be removed and Ric came to give him a hand. I thought Eric might be a little discouraged but both Ric and I told him to keep at it - he's a nice you...
(View More)
Once again, Eric did a really good job. He had quite a struggle with a stubborn soap dispenser that didn't want to be removed and Ric came to give him a hand. I thought Eric might be a little discouraged but both Ric and I told him to keep at it - he's a nice young man who seems eager to please and, according to Ric, is learning well and doing a great job.
(View Less)

By Bob D. M. on 07/18/18
Jim was clean, efficient and helped answer some questions I had. Thanks Jim!

By Karen S. on 07/09/18
David B. always does a great job. He is a professional with a pleasant personality who is efficient and on time. Thanks!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
231-526-9633

Customer service is always a top priority at MacGregor Plumbing & Heating. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.