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By Richard A F. on 07/12/19
We recently were in need of replacing our 23-year old heating and air conditioner systems (2). We have been utilizing MB Heating and Air Conditioning systems to maintain our systems for some time and have been very satisfied with their service. We contacted them to...
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We recently were in need of replacing our 23-year old heating and air conditioner systems (2). We have been utilizing MB Heating and Air Conditioning systems to maintain our systems for some time and have been very satisfied with their service. We contacted them to see about replacing our existing units. They were wonderful to deal with; very informative, honest, and never pushy. We liked the systems they proposed for our replacements and provided a number of options to choose from. We decided to go with their proposal and are extremely satisfied with the results. Installation took one day and the servicemen explained what they were doing, were courteous and friendly, showed up on time and when they were done went over the operation of the units, cleaned everything up, and walked us around to make sure we were satisfied with their work. I would highly recommend MB Heating and Air to anyone needing service on their HVAC systems or needing to replace their old units.
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By Vicki H. on 07/05/19
Rob is excellent--very professional and efficient in his work. Did a great job explaining the problems I was having with my air conditioning--and was able to fix the problem in a short time period. Definitely would recommend Rob and M&B Heating and Cooling!!

By Linda H. on 07/05/19
Rob was great to work with and very knowledgeable.

By Charles c L. on 06/28/19
Mike and Nolan did a great job and cleaned up to my satisfaction.

By Nicholas P. on 06/20/19
Mike, Christian, and Nolan from MB Heating and Cooling did a fantastic job replacing my entire heating and cooling system! Highly recommended!

By Tisha L. on 06/20/19
Devyn and Justin did a great job. They were very professional and got the job done quicky!

By Brian A. on 06/18/19
Very professional and did a great job. Looking forward to the coolness. Was recommended to you and I am happy for it.

By Dale J. on 06/14/19
no comment

By Karen A. on 06/11/19
Wonderful work. Very satisfied!! Mike H & Nolan W

By Donna W. on 06/10/19
Jay is great! Fixed our problem quickly.

By ROBERT D. H. on 06/10/19
Mike H. - NolanW. -- They were perfessional ,explained everything, kept asking if I understood everything.Very clean and neat. Very nice guys !! Would refer MB Heating & Cooling to anyone who needs great and professional work done !!

By Robert R. on 06/08/19
Mike and Nolan Willoughby where very helpful in installing our central air conditioner. They are very knowledgeable.

By Romarius S. on 06/07/19
Special thanks to Service Technican, Mr. Rob Elberg with M&B Heating & Cooling Plumbing & Electric. I recently had a problem with our heater & water pump not working correctly at all. However, I’m satisfied with the outstanding service I received & I’m a hap...
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Special thanks to Service Technican, Mr. Rob Elberg with M&B Heating & Cooling Plumbing & Electric. I recently had a problem with our heater & water pump not working correctly at all. However, I’m satisfied with the outstanding service I received & I’m a happy customer knowing things are now running correctly. No more loud noise. Thanks Mr. Romarius Shanklin Springfield, Illinois
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By Dawn B. on 06/06/19
Jay and Jacob were very professional and explained everything so we could understand

By Nathaniel C. on 06/05/19
Service was very professional. I had a complete heat pump system installed. They came in the morning and stayed until the system was fully up and running. They cleaned up after themselves and were very polite. Would recommend them to anyone needing maintenance or a...
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Service was very professional. I had a complete heat pump system installed. They came in the morning and stayed until the system was fully up and running. They cleaned up after themselves and were very polite. Would recommend them to anyone needing maintenance or a new system installed.
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By Rey R de C. on 06/04/19
Jay and Jacob worked well together. Jay showed up to get estimate on work needed. Jay's professionalism is spot on.

By Eric J. on 06/04/19
Devyn and Justin did a great job. On time, worked quickly and cleanly. Answered any questions I had throughout installation.

By Lisa C. on 06/04/19
Christian, Mike, and Nolan did a great job!

By Sara S. on 05/31/19
The air conditioner would not engage when switching it to cool. Called MB Heating and Cooling and Roman came out before noon. He put his shoe covers on and went to work. He invited me to go with him and showed me everything he was doing. Roman was very professiona...
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The air conditioner would not engage when switching it to cool. Called MB Heating and Cooling and Roman came out before noon. He put his shoe covers on and went to work. He invited me to go with him and showed me everything he was doing. Roman was very professional and only one small wire fixed the air conditioner!!
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By Jeff a. on 05/31/19
Christian and mike were very helpful and efficient. I would recommend mb to anyone
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217-544-4328

Select any employee to see all their reviews.

Rob E
Rating:
91 total reviews!
Dale W
10 Years
Rating:
68 total reviews!
Tommy G
6 Years
Rating:
(60 total reviews)
Devyn E
1 Year
Rating:
(53 total reviews)
Mike H
Rating:
(52 total reviews)
Christian S
Rating:
(41 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period MB Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at MB Heating & Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jay S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
40 total reviews
By Donna W. on 06/10/19
Jay is great! Fixed our problem quickly.

By Dawn B. on 06/06/19
Jay and Jacob were very professional and explained everything so we could understand

By Rey R de C. on 06/04/19
Jay and Jacob worked well together. Jay showed up to get estimate on work needed. Jay's professionalism is spot on.

By Larry I. on 05/24/19
Jay came in response to a backup “water-sump-pump” problem. He reviewed the installation that was in place; he provided me with a written estimate of the changes required and the cost; and, he explained the company discounts I was entitled to. After I agreed an...
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Jay came in response to a backup “water-sump-pump” problem. He reviewed the installation that was in place; he provided me with a written estimate of the changes required and the cost; and, he explained the company discounts I was entitled to. After I agreed and approved the work proposed, he left for about an hour to pick up the parts needed returned and then completed the job in about 4 1/2 hours. I was very impressed with Jay Sweeney’s professionalism, knowledge and technical skills. If he ever needs a reference, I would be pleased and willing to provide one. Larry Izzard
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By ray s. on 05/08/19
Jay S****** did a very good job for us. He was well mannered and did a very good job on what he had do for us. He did a plumbing project for us.

By S John M. on 04/19/19
I was very pleased with the service I received with Jay. He was very professional, respectful, and helpful. Not only did he perform the repairs that needed to be done but looked at a couple other problems related to the orginal issue. In addition, he took the ti...
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I was very pleased with the service I received with Jay. He was very professional, respectful, and helpful. Not only did he perform the repairs that needed to be done but looked at a couple other problems related to the orginal issue. In addition, he took the time to talk about the potential replacement of my water heater and offered to give a couple estimates depending on the approach I would choose. I can't remember getting as good of service in the past. Thanks!
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By Don P. on 04/10/19
Great job. Patient. Took the time to explain everything about what was being done. Absolutely no complaints

By James H. on 02/18/19
Jacob came out several days and endured some harsh weather to replace a well pump. Jay and Jacob provided very friendly and professional service to get the job done and were great guys to work with. We will use MB again.

By Joel C. on 01/08/19
Jay does awesome work. He is very kind and courteous.We really appreciate his help. He truly is the BEST plumber ever. His work is neat and clean and great appearance.

By Judith B. on 11/27/18
Jay S was here to put in a new toilet stool for us. He has great personality and is very knowledgeable in his work.We would recommend him to anyone with plumbing issues

By Mark A. on 11/17/18
I can't say enough good things about Tommy and Jay. They were efficient, worked well together, and were extremely thorough. They even went back and did a final check before leaving and found a new leak that could have caused a lot of trouble if they had not been ...
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I can't say enough good things about Tommy and Jay. They were efficient, worked well together, and were extremely thorough. They even went back and did a final check before leaving and found a new leak that could have caused a lot of trouble if they had not been so diligent. They did a great job, and we are extremely pleased with their work.
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By Kim B. on 11/01/18
Larry serviced our heater today. He’s very friendly & helpful. Thank you! Jay & Jacob installed a kitchen faucet, 2 bathroom sink faucets, & shower head, faucet & drain today. Jay has been working with me to get an estimate & appropriate fixtures. They had the e...
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Larry serviced our heater today. He’s very friendly & helpful. Thank you! Jay & Jacob installed a kitchen faucet, 2 bathroom sink faucets, & shower head, faucet & drain today. Jay has been working with me to get an estimate & appropriate fixtures. They had the extra parts with them. They both explained the options on the replacements as we went along. I very much appreciated their honesty & friendliness with their service! Both Jay & Jacob are very professional & polite. Thank you very much!
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By Kim B. on 11/01/18
Larry serviced our heater today. He’s very friendly & helpful. Thank you! Jay & Jacob installed a kitchen faucet, 2 bathroom sink faucets, & shower head, faucet & drain today. Jay has been working with me to get an estimate & appropriate fixtures. They had the e...
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Larry serviced our heater today. He’s very friendly & helpful. Thank you! Jay & Jacob installed a kitchen faucet, 2 bathroom sink faucets, & shower head, faucet & drain today. Jay has been working with me to get an estimate & appropriate fixtures. They had the extra parts with them. They both explained the options on the replacements as we went along. I very much appreciated their honesty & friendliness with their service! Both Jay & Jacob are very professional & polite. Thank you very much!
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By Maxwell S. on 10/25/18
Everyone I spoke with was very courteous and professional. Jay was super friendly and helpful as well as very honest with his recommendations. I would definitely use them again!

By Jerry g. on 10/18/18
Jay and Jacob installed a new water heater for us..they were professional and courteous,. We would recommend MB

By Vallie G. on 10/16/18
Jay has done work for us for many years. We are always confident the work will be done efficiently and correctly. There is never a mess left behind. He has not failed us yet. I highly recommend him.

By Sue on 10/08/18
When I first called Friday, they were helpful and able to get me an appointment on the following Monday. Jay called about 8am, let me know he was coming about 9am. Arrived on time. He was coming to give me a bid to replace pipes in the wall, possible pitting, conce...
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When I first called Friday, they were helpful and able to get me an appointment on the following Monday. Jay called about 8am, let me know he was coming about 9am. Arrived on time. He was coming to give me a bid to replace pipes in the wall, possible pitting, concerned for leak in future, like several neighbors had. I had a few other issues I wanted him to do. While he was here he was able to take the time to fix a problem I was having with the bathtub as well. For the job done, all the information and help given I fell the price I paid was very good as well. Jay was courteous, friendly but professional. He took time to answer my many questions. He did a thorough job. He recommended something that was cheaper than replacing the pipes in the wall but would immediately alert me if a leak was starting, like a sensor. He gave me a price and I probably going to have them come back to install it in the next few weeks. He was very knowledgeable about water purification and we talked about heat pumps as well because I will be needing one in the future. I would call this company back, even asking for Jay - I was well pleased and would recommend them both to my friends
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By John L. S. on 10/03/18
The men showed up promptly, were very courteous and professional. Outlined the work to be done, the time frame for water interruption and completion of the job, and a review of the cost. The work was done in an extremely timely fashion, with the completion time bei...
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The men showed up promptly, were very courteous and professional. Outlined the work to be done, the time frame for water interruption and completion of the job, and a review of the cost. The work was done in an extremely timely fashion, with the completion time being well ahead of the estimate. Clean-up and securing the job site was exceptional. I was informed the job was complete and asked if I had any questions, and also offered valuable advice on who to call if any problems arose. Completely satisfied and will recommend this company to family and friends.
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By Karen S. on 10/02/18
Jay has taken care of our plumbing work for many years. This time he and Jacob installed a tankless water heater for us. I have always found Jay to be very conscientious and thorough in his work. He had said the job would take two days, and that is exactly how long...
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Jay has taken care of our plumbing work for many years. This time he and Jacob installed a tankless water heater for us. I have always found Jay to be very conscientious and thorough in his work. He had said the job would take two days, and that is exactly how long it took. In addition Jay and Jacob left no messes to clean up, which I really appreciated!
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By David K. on 09/27/18
Angie, Jay & Jacob are excellent. Angie facilitated a great estimate process and the installers, Jay & Jacob, are the best. They were both informative and skilled craftsmen. We were won over by MB Heating & Cooling!!
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