Ronny came out this morning to give me an estimate to replace both my toilets. After evaluating each toilet location and listening to my needs Ronny gave me a number of choices with recommendations and why. I really appreciated his professionalism and knowledge which will help me in my decision-making process.
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Lightfoot was fantastic. They came out the same day and were here quickly. They sent a link and I was able to watch the Texh drive here so I knew when he was close. The pipe from our well to the house cracked somewhere underground so this was a huge job. Rick quickly assessed the situation and went over the best solution which was to run a new pipe. If there was one break there could be another or it could just break again given the age of the current pipe. He thought it would take a day or two but he went and got help and had someone else keep the rest of his appointments for the day. Rick was concerned about the amount of water around the foundation and that we had water that night inside. They finished in an afternoon digging and using a new flexible pipe that can withstand ground shifts and freezing. Rick didn’t stop at the existing pipe outside the house he ran the new pipe all the way inside into the pump room. They did a fantastic job. The yard was put back right, the dirt the plastic ground cover and lava rock also the brick footpath. Great job thank you so much. Highly Recommend. Great service at the office. Cool tech in the field taking the wait and wondering away. Friendly knowledgeable field Techs high quality work very reasonable pricing. 110%!
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Had Lightfoot install a new central heat/ac last week. Jarrod and Gage were the greatest, put tarps down so not to make a mess in my house and cleaned up after they were finished. Also had Rick V install a new water heater the same day. Would recommend these fine gentleman to everyone.
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Rick Vantrease was my service technician. He was very patient with me & explained every that needed to be done & why. He’s not only knowledgeable at his job, he’s a very nice gentleman & you immediately feel comfortable talking to him. Thank you for being a great service to our community.
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