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By Richards, L. on 10/07/17
Originally scheduled for 10 but got here after 3. Don't think all his fault because supplier issue, and he had arrived on time previous day for estimate. Because I had been notified of delay and because excellent service, I still gave 3 stars for arrival time.

By Richards, L. on 10/06/17
Lake Cook Plumbing sent Casey L. to remove my old water heater and install a new one they provided. I am very pleased with the quality of the service I received and Casey's ability to deal with several unexpected issues that arose. I would not hesitate to call Lake...
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Lake Cook Plumbing sent Casey L. to remove my old water heater and install a new one they provided. I am very pleased with the quality of the service I received and Casey's ability to deal with several unexpected issues that arose. I would not hesitate to call Lake Cook if you need plumbing services. They took care of absolutely everything and treated my home with the same respect as if it were their own. I have already recommended them to a friend.
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By Jon A. on 10/06/17
Brian was great.

By Agvani, I. on 10/05/17
Mike gave a first class professional service.He did outstanding job and tried to leave work area spotless clean. I will request his service anytime I need for plumbing work.

By Amy C. on 10/04/17
Look no further than Lake Cook Plumbing for ALL your plumbing needs. They offer the quickest response to your concern(s), and their service technicians are not only talented plumbing professionals, they are also excellent communicators. We knew all our options and ...
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Look no further than Lake Cook Plumbing for ALL your plumbing needs. They offer the quickest response to your concern(s), and their service technicians are not only talented plumbing professionals, they are also excellent communicators. We knew all our options and once we chose a solution to our sewer problem, the Lake Cook team made sure we understood everything they were doing. We weren't charged extra for the removal of bushes and other landscaping. This company will always be my go-to for plumbing issues.
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By Cary W. on 10/04/17
Mike arrived, diagnosed the problem which was our old garbage disposal. Had a new in truck and he installed it. Works great and so does Mike. There service partner plan was impressive and I became a member. He is welcome at our house!

By Sonarikar, R. on 10/02/17
Advised received on too many things which was not asked or required to address my problems.

By Holtzman, H. on 09/29/17
Efficient, well crafted work by experienced journeymen.

By Deb P. on 09/28/17
Friendly people, very professional and top quality workmanship.

By Jeff M. on 09/28/17
Had Casey over today to check my hot water heater and water pressure issues. He was on time, completely professional and gave me a ton of different options to meet my needs and budget. In the end his advice paid off and he installed a new hot water heater before ...
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Had Casey over today to check my hot water heater and water pressure issues. He was on time, completely professional and gave me a ton of different options to meet my needs and budget. In the end his advice paid off and he installed a new hot water heater before jumping to a hot water recirculating pump. My old HW heater was well over 10 years old. He was in an out in a couple of hours and even helped fix the water pressure issue! I had called a few other local plumbers before calling Lake Cook and they never even returned my calls. I would recommend them and would for sure use them in the future!
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By Westerberg, J. on 09/28/17
Appreciated how quickly you responded to our plumbing problem. Taking a hot shower in the morning is a luxury which I appreciate because of your fast and efficient service

By Westerberg, J. on 09/27/17
Responds quickly when called and does a thorough job. Brian very attentive and professional

By Jasinski, R. on 09/26/17
Had a sump pump and backup battery replaced. Jeremy was friendly and very professional, and explained all the options I had in a clear way. Would use them again.

By Engelman, G. on 09/24/17
Brian K. and Mike B. were very personable, polite, and professional. They checked out and answered my questions about our primary and backup sump pumps. They replaced our 16-yr old ejector pump and came equipped to handle the job. They pointed out additional plumbi...
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Brian K. and Mike B. were very personable, polite, and professional. They checked out and answered my questions about our primary and backup sump pumps. They replaced our 16-yr old ejector pump and came equipped to handle the job. They pointed out additional plumbing needs to think about for the future, and offered advice and estimates. All in all, a positive experience with two very friendly and helpful plumbers with solid knowledge.
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By Sivertsen, S. on 09/22/17
The service person was Mike B. He was very knowledgeable, polite, and willing to do whatever needed to be done, including when he unboxed the new water heater and discovered a large dent in the top and side. He called his superior, who authorized a $50 discount if ...
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The service person was Mike B. He was very knowledgeable, polite, and willing to do whatever needed to be done, including when he unboxed the new water heater and discovered a large dent in the top and side. He called his superior, who authorized a $50 discount if we accepted the dented tank, but we thought that was just too much dent. Without any complaining or resentment, Mike hauled it back upstairs and out to the truck, and spent the time to go to a supply house for another water heater. We discovered the water heater was dead yesterday, and Lake Cook was able to send someone today, and get a new one installed. Fast service!
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By Jon A. on 09/21/17
Brian of Lake Cook Plumbing did an excellent job for us from initial proposal through installation of a new hot water heater and new sumps.

By James, Bob K. on 09/18/17
Before taking this plumbing company on, examine their work estimate very carefully and make sure that every little detail is completely understood and recorded in writing. Otherwise, you, like myself, will be out a lot of money while still wondering why only half t...
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Before taking this plumbing company on, examine their work estimate very carefully and make sure that every little detail is completely understood and recorded in writing. Otherwise, you, like myself, will be out a lot of money while still wondering why only half the job was completed. In their description of work, I was quoted two tasks. Task 1, over $2,000, was to restore water flow to my upstairs bathroom, and which required holes cut in my walls. Task 2, over $1,000, was to replace 4 valves in a bathroom. The work description clearly said "Tub Shower Valve Replacement" with quantity of 4. After paying close to $4,000, my bathroom was still useless. I was told that task 2, which I was convinced was to fix my bathroom shower and sinks, was really part of the first task of just restoring water flow! And if I wanted my bathroom working, I would have to shell out more money, over the $4,000 I already paid. Also, we paid $300 to get the toilet working again. After the first attempt to fix it, the toilet continually drained and filled. The plumber came out once more to try to fix it but it still drained and filled. We were then told that to get it really fixed, I would have to pay $400 more. I have never before experienced such confusing and twisted charges. All told, I paid $3,844. Water flow, I am told, was restored to my second floor. But my bathroom shower, a sink, and toilet, still do not work. That would require more $$$. Save yourselves the headache, move on.
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By Assef, J. on 09/18/17
Jeremy was very honest and professional. Would call him again.

By Assef, J. on 09/18/17
Jeremy was Betty honest and professional. Would call him again.

By Fatma A. on 09/18/17
Jeremy S. works with lake Cook plumbing and I found him to be professional, efficient, honest and prompt. He was also king enough to give me a price reduction which I appreciate. Will call him again if anything goes wrong with my ejector pump, that's for sure. Five stars.
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