I recently had Krinkie's replace two furnaces and central air conditioning units in my home. It was a great experience from start to finish. Dave K. spent a surprising amount of time carefully evaluating my heating and cooling needs, answering questions, explaining options, and guiding me through the selection process. Shane and Andy did a great job removing all of the old equipment, installing the new, and explaining operations. They were friendly, easy to talk to, hard-working, efficient, careful, and neat. Couldn't be happier with the process and results.
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Tech Dan came out this morning to check out a leak in my Neighbors house who is on vacation. They were concerned about leak in radiator system. Dan was able to isolate and repair leak very quickly. Gave me recommendations to tell them what he suggested gets replaced after heating season is over and system is shut down for the summer. Very pleasant and knowledgeable service tech to work with. Highly recommended Krinkie Heating for all heating, ac and plumbing work.
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Joe at Krinkie’s is a godsend. He is so good at fixing old boilers. In the fall of 2018, Joe fixed our boiler, which was spewing out carbon monoxide. Hero Heating tried to get me to buy a new $15,000 system instead of cleaning my boiler. But Joe cleaned it so well that he got a zero reading of carbon monoxide even inside the flew (spelling?). And he fixed my toilet without me even asking!! The cost was maybe $700. So he literally saved me over $14,000, in my view! Joe was at my house again recently (fall of 2019) to clean and tuneup my old boiler. Again, this guy is awesome. Very personable, great customer service, explains what he’s doing, trustworthy, an expert at his craft. The only thing I’d recommend is that Krinkie’s have Joe train more people so his knowledge can be carried on. You know, someone to carry Joe’s tools and equipment, someone who learns from Joe’s work, and who fills out all the paperwork instead of Joe!! Because Joe is beyond valuable. I’m sure Krinkie’s already knows that.
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Ryan did our install for a new furnace and AC unit. Ryan did it in a very professional manner from laying out the process, setting up drop cloths, we hardly notice him and Andy working all day. They cleaned up and gave us a detailed in service on our new equipment. The install is very neat and tidy. good Job.
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David went above and beyond our expectations. We thought he would come out measure and ask questions like the previous 4 other companies that came out. Oh no, he did all those things and really made sure he knew what we wanted. And he sat down with us and gave us pricing on the spot! With the other companies we sometimes waited days to get an estimate and with some couldn't get questions answered. Great job David, and thank you!!!!!!!
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Paul did an excellent job with our HVAC system. Clearly experts in the field. Was honest about the best options for our situation. Very through, friendly (from the office to the field), clean (they have shoe booties), and efficient on time. Went above and beyond to make sure we had the paperwork/ info we needed (we were moving). Krinkie's Heating and Air is the only HVAC company we trust-I highly recommend them! They have done all the work and replaced systems for multiple family members. Thanks Krinkie's Heating and Air!
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We love Krinkies Heating and Air. They installed our new furnance and hot water heater in October of 2017. Just last week when there was a issue with the water lines on the hot water heater, Paul came out to inspect it. He serviced it and gave it a "clean bill of health" in our book. We have referred them to our friend and when they couldn't help, Krinkies was honorable and trustworthy to refer her to someone who could help with her hot water heater. We will always call them, refer them and you should too! Ask for Paul
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Mike H*** fixed and serviced my Air Conditioning unit. He found the problem (a cut wire) in no time and then fixed it and got the unit humming along again. He was just super. In addition ... Mike was personable too. So with heating and cooling problems or servicing.... we will be calling Mike.
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Great communication and follow-up throughout the heating and a/c scheduling and installation process from the Krinkie Bros. and their support staff (Pa), and first-rate professional workmanship by their installers (Shane and Andy). I'm very pleased with my new equipment, and I would recommend this outfit to anybody for their HVAC service needs. Honesty and Integrity are hallmarks of their business.
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Extraordinary customer service. Very informative at every step of the process. From purchase to install to clean up and follow up. Extremely happy with the choice we made to work with them. Our Furnace went out in the dead of winter. They brought over 4 space heaters to tie us over until the install was complete. One year later with the 12 month inspection I mentioned that I was very unhappy with the new Honeywell thermostat they installed. It never could maintain and internet connection. Paul acknowledged the frustrations they had received from other customers regarding the same issue. He offered me a replacement of an Ecobee model which I was very happy to have them install. Not only did they mount it on the wall, they also went through the entire process of creating an online account and securing the internet connection. These folks will help you to the very end of the entire process. I'm so happy to work with them and would recommend them to anyone!
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I had my furnace and air conditioner replaced. Shane and Andy arrived on time and got quickly to work. They were both friendly, courteous and knowledgeable. They completed the work quickly, explained what they had done and showed me how to work the thermostat. They left my home clean and just as it was before they came. I highly recommend this business and Shane and Andy and will definitely call them again if I need work done.
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