Joe was awesome. He knew exactly what the problem was and how to fix and prevent again. He gave me a boiler 101 lesson as I didn’t know anything about them which was very appreciated. He offered some preventative maintenance tips and equipment that would make my boiler perform better and safer. I didn’t feel any pressure or obligation, but it just made sense. Thank you Krinkie’s and Joe! Jodi
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We just had a new furnace installed and couldn't be more pleased with the process from start to finish. Dealing with Dave was great. He was so knowledgeable and fun besides. Shane and Andy were great also. I think they left our basement cleaner than they found it. Not one speck of packaging or anything else was left around. Plus, they got rid of the old furnace. We were very pleased to put it mildly! We've already recommended Krinkies to some neighbors! Thanks for great service.
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We have Krinkie's come out every winter and spring to service our boiler and split system a/c system. We have used them for years, and will continue to do so. They are punctual, tidy, and get the work done promptly. They have also rerouted some of the distribution pipes for our hot water radiator system, and the results have been terrific. The office staff is friendly, thorough, and efficient, and always let us know when they are on their way to our house. Finally, we have referred them to friends and neighbors, all of whom have been impressed with their work.
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Highly recommend Krinkie's! Shane and Andy were here to replace our old furnace. They were great! Very knowledgeable and helpful when answering questions. They were very through when cleaning up. They were very polite and professional. We would recommend Krinkie's to all our friends and family.
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Mike B. was the technician who came to service our appliance. What an excellent personality. Mike B. certainly knows the furnace business. He is thorough sand efficient. He also made a number of suggestions about our system and things that we should do in the future. For instance he suggested removing our new furnace filter and purchase a cheaper one because we are having an addition built and included will be cleaning our ducts. He felt that it would be wise to get the good filter out of the furnace and use the cheaper one for a month or so because cleaning the ducts will negatively affect our good filter. This is only one of the suggestions that Mike made during his visit. You are fortunate to have Mike B. as a technician for your company. Tom Staffa
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Our furnace failed during the brutal cold at the end of January, and we were frantic to schedule a repair as the windchill was -53F. Krinkie's Heating was able to send out Mike H***, a repair technician, within a couple hours of my morning call - despite what must have been an extremely busy day for them. Mike was very polite, professional and tidy as he evaluated our 28-year old furnace. He got it running until we could have it replaced, within the week. When the furnace failed before the install date, that same day Andy brought us out 3 space heaters to use free-of-charge until we got our new furnace. He was also very polite and professional, insisting that he remove his boots before entering our home. Andy and Shane installed our new furnace and water heater. They arrived on-time, and were very polite and professional. They carefully covered the carpet/flooring as the old appliances were removed and the new installed, to prevent dirt or snow from being transferred. They completed the job prior to the estimated time and the entire area was left cleaner than when they arrived. While it's never fun to spend money on a new furnace, our experience with Krinkie's Heating could not have been more positive (Dave & Pa were also great to work with). We would highly recommend using Krinkie to any of our family or friends.
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In the middle of the polar vortex, and at 4:00 am we noticed our furnace would not kick in..... After calling a couple of places and getting answering services or machines we called Krinkies and got a real person!! Dan was at our house within 25 min and had our furnace up and running within 20 min! Fabulous service and care!! We will definitely call Krinkies again!!
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