Extraordinary customer service. Very informative at every step of the process. From purchase to install to clean up and follow up. Extremely happy with the choice we made to work with them. Our Furnace went out in the dead of winter. They brought over 4 space heaters to tie us over until the install was complete. One year later with the 12 month inspection I mentioned that I was very unhappy with the new Honeywell thermostat they installed. It never could maintain and internet connection. Paul acknowledged the frustrations they had received from other customers regarding the same issue. He offered me a replacement of an Ecobee model which I was very happy to have them install. Not only did they mount it on the wall, they also went through the entire process of creating an online account and securing the internet connection. These folks will help you to the very end of the entire process. I'm so happy to work with them and would recommend them to anyone!
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I had my furnace and air conditioner replaced. Shane and Andy arrived on time and got quickly to work. They were both friendly, courteous and knowledgeable. They completed the work quickly, explained what they had done and showed me how to work the thermostat. They left my home clean and just as it was before they came. I highly recommend this business and Shane and Andy and will definitely call them again if I need work done.
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I am very pleased with the replacement of the water heater here this morning! Paul was right on time for the appointment. Ryan assisted but I didn't really get a chance to talk with him. Everything was cleaned up and taken away. The knowledge and kindness is always welcome! Krinkie's has been coming to our house for over a decade! I will continue to recommend your Company to others. more
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We have used Krinke's heating and air conditioning services for at least 2 decades and have been very pleased with their service. Our usual service person is Paul, who is really outstanding: professional, great technician, explains work needed clearing and accurately, and is always on time. It's been easy to schedule appointments with the office, and they're great at keeping in touch when scheduled service is due.
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When my furnace broke, Krinkie's sent a technician out within a few hours. They waived the $89 service fee. Mike H. was the technician, and he was very helpful. He explained a lot about the furnace to me, so I could make a more informed choice about what to do. I appreciate that! When he was finished, he actually walked around my house with me to check on the heat vents and cold air returns. He gave me some good advice about how to make the furnace work more efficiently. He also explained the difference between types of furnace filters, and gave my furnace a mini-tune-up. Excellent!
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Joe was awesome. He knew exactly what the problem was and how to fix and prevent again. He gave me a boiler 101 lesson as I didn’t know anything about them which was very appreciated. He offered some preventative maintenance tips and equipment that would make my boiler perform better and safer. I didn’t feel any pressure or obligation, but it just made sense. Thank you Krinkie’s and Joe! Jodi
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We recently were referred to Krinkie’s for a water leak and work on our boiler. They came out late at night provide excellent and very knowledgeable service. Joe D. was very professional and helpful. We will look no further for our HVAC needs. Joe has a great standing relationship with other clients we have known as well as others in the industry. It’s comforting to know you will receive the service you need with honesty at Krinkies.
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