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By Jeffrey G. on 06/07/19
Don did an excellent job. He kept the work area clean and finished the job on time. His sheet metal work was excellent.
By Annette H. on 06/03/19
Excellent service.
By David M. on 05/31/19
Kylie, Brett, and Jack were fantastic from start to finish. Very friendly, knowledgeable, honest, and experienced. It is clear that they sincerely care about their customers, and have the customer’s best interests in mind when conducting their business. It’s al...
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Kylie, Brett, and Jack were fantastic from start to finish. Very friendly, knowledgeable, honest, and experienced. It is clear that they sincerely care about their customers, and have the customer’s best interests in mind when conducting their business. It’s always a bummer when something is going on with your furnace or AC, but I can honestly say that I wouldn’t trust any other company as much as King.
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By Cindy K. on 05/31/19
Chris was very thorough in checking and cleaning our unit
By Janice A. on 05/30/19
We have used King to service our furnace and air conditioner for several years and we appreciate their excellent service. Chris recently did our spring inspection. He is friendly, polite and professional. He was on time, introduced himself, and kept me informed ...
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We have used King to service our furnace and air conditioner for several years and we appreciate their excellent service. Chris recently did our spring inspection. He is friendly, polite and professional. He was on time, introduced himself, and kept me informed during his inspection. Thanks Chris! We highly recommend King.
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By Rick G. on 05/25/19
We have used King AC/Heating several times over the last several years. We have had them replace a total of 3 complete HVAC systems over that time. Mike is fantastic. He provided us with ideas that would help us get the most out of the system we chose. He is pro...
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We have used King AC/Heating several times over the last several years. We have had them replace a total of 3 complete HVAC systems over that time. Mike is fantastic. He provided us with ideas that would help us get the most out of the system we chose. He is professional and knowledgeable. The installers were terrific - keeping us informed of how things were progressing. The office staff is just as incredible. Karen was on top of all the paperwork and rebate information and called to make sure she could give us the best price and payment options. I can’t say enough good times about this business. Professional, efficient, honest and reliable- doesn’t get any better than that.
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By Greg D. on 05/24/19
Chris did an excellent job and was extremely knowledgeable and did a good job of explaining to me exactly what the issues were with my AC unit and what it was going to take to get it running in a timely and efficient manner
By Larry G. on 05/22/19
We were so pleased with Chris today! We started our seasonal maintenance ! Chris was very knowledgeable , courteous, and informative! We will ask for him when we are due for our fall service! He represented his company impeccably!
By Cheryl G. on 05/08/19
The initial person, who gave the bid, Mike, was very knowledgeable in the mini split unit I wanted. He also returned the day of installation to show the installers everything-where the unit was to be mounted, where the electric box was, where the compressor was to ...
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The initial person, who gave the bid, Mike, was very knowledgeable in the mini split unit I wanted. He also returned the day of installation to show the installers everything-where the unit was to be mounted, where the electric box was, where the compressor was to go etc. I did not catch the installers names, but they were also very knowledgeable, courteous, respectful-using shoe covers, covering main traffic area with drop cloths. Overall, I would rate all of the personel very high
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By Lorna E F. on 04/26/19
Chris came to our home to work on our heating and ac unit. He was very professional and explained everything to me about what the problems were and the process needed to get it up and running again. I would highly recommend him when needing service done on your hea...
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Chris came to our home to work on our heating and ac unit. He was very professional and explained everything to me about what the problems were and the process needed to get it up and running again. I would highly recommend him when needing service done on your heating/ac. Thank you Chris. 5 stars
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By Dennis F. on 04/25/19
Our service technician Chris P. was very professional and courteous, Chris answered all my questions and even put covers on his boots before coming into the house. He was very thorough checking every aspect of our heating and air conditioning system. We have use...
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Our service technician Chris P. was very professional and courteous, Chris answered all my questions and even put covers on his boots before coming into the house. He was very thorough checking every aspect of our heating and air conditioning system. We have used King Air in Godfrey, IL for years and the service is always the same great quality. They value their customers!
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By Donna R. on 04/24/19
Very honest and helpful. Did everything they said they would in a very professional manner
By Donna R. on 04/24/19
Very honest and helpful. Did everything they said they would in a very professional manner
By Donna R. on 04/24/19
Very honest and helpful. Did everything they said they would in a very professional manner
By Louise H. on 04/22/19
We had Chris P. come out today to do our spring check and clean on the AC/Heat pump. Chris did an exceptional job and cleaned every inch of the unit and checked that everything was working properly. Chris was polite and very efficient and we would be happy to have ...
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We had Chris P. come out today to do our spring check and clean on the AC/Heat pump. Chris did an exceptional job and cleaned every inch of the unit and checked that everything was working properly. Chris was polite and very efficient and we would be happy to have him come out for every six month check.
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By Cathy and Jim K. on 04/22/19
Chris came to do our spring A.C. tuneup. He is so personable, professional, and thorough. He gave us hints to do to the outside unit since it is 14 years old!! We love King Air!!
By Carolyn S. on 04/22/19
Great service - prompt and courteous!
By Gary P. on 04/20/19
Mark did an excellent job. Thoroughly cleaned my outdoor AC unit and even took the time to give me some pointers on installing my Nest thermostat. Always great service from King Heating & Cooling.
By Sonya M. on 04/12/19
I highly recommend King air conditioning and heating. Form getting the bid to the install was amazing. Very professional and knowledgeable staff.
By Donna R. on 04/11/19
My first time to have King check my unit. A great experience. Chris was very nice knowledgeable and professional. Being a woman living alone it was nice to feel that I was not being taken advantage of He was so good to explain everything to me. I am very pleased. Thank you!
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Select any employee to see all their reviews.

Jack I
1 Year
Rating:
33 total reviews!
Chris P
1 Year
Rating:
17 total reviews!
Jennifer S
Customer Service Rep.
1 Year
Rating:
(48 total reviews)
Karen E
Customer Service Rep.
25 Years
Rating:
(31 total reviews)
Kylie E
Customer Service Rep.
2 Years
Rating:
(24 total reviews)
Mike E
Customer Service Rep.
25 Years
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period King Air Conditioning & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Jennifer S has a 5-Star average rating and a total of 48 total reviews
48 total reviews
Jennifer graduated from Lewis & Clark Community College with an Associates in Science Degree. She then attended Hickey College and graduated in 2011 with her Office Administration diploma. In her spare time she enjoys spending time with her friends and family.
By Mark & Jo F. on 04/23/18
I discovered my humidifier was in need of a new filter this afternoon. I called Jennifer and she scheduled my service within an hour! Will was here within an hour, reviewed the system monitor lights and replaced the filter. Checked to make sure everything was worki...
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I discovered my humidifier was in need of a new filter this afternoon. I called Jennifer and she scheduled my service within an hour! Will was here within an hour, reviewed the system monitor lights and replaced the filter. Checked to make sure everything was working correctly before he left. What great service is that! Thank you both.
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By Pam B. on 04/02/18
Thanks go out to Jennifer for calling me ahead so I could get my dogs under control before Austin and Will got here. Will and Austin have both helped me before so they just seem like good neighbors and I trust them to give expert service. Really thought the furnace...
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Thanks go out to Jennifer for calling me ahead so I could get my dogs under control before Austin and Will got here. Will and Austin have both helped me before so they just seem like good neighbors and I trust them to give expert service. Really thought the furnace had a serious problem, but turns out a flare-up caused a sensor to shut it down. The guys checked it all over and even climbed on the roof, took apart the flue and cleaned it out. That's all it took! The wind must have knocked down some crud from up there. I told them no one has ever taken the flue apart and cleaned it before. So it's just like I tell eveyone , your service team goes that extra mile...Good people!
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By Mary Kay S. on 02/10/18
Will was friendly, courteous and helpful
By Susan P. on 01/30/18
(no comment)
By Rose Mary R. on 01/11/18
Austin from King Air Conditioning arrived on time and was very professional.
By Don & Mary B. on 01/10/18
We were very thankful and amazed when we found out we were still under warranty! Justin was courteous and knowledgeable. Thank you for keeping two senior citizens warm!
By Tony & Dorothy D. on 12/12/17
By Alan & Kathy A. on 12/09/17
Great service!
By Floyd & Rosemary U. on 12/08/17
Done a really good job .Came on time.Had everything he needed.
By Chris & Julia S. on 12/06/17
Jennifer did a great job setting things up and my wife said Austin was friendly and courteous when he came to clean our furnace. I recommend King highly.
By Charles D. on 11/30/17
Friendly people and very prompt. Great people to do business with. I highly recommend King AC --Heating.
By James A. on 11/08/17
Thank you for your very friendly and efficient service. Your company installed the furnace and I have maintained a service contract every year since. It is a comfort to know that it is cleaned and checked each year. I appreciate the expertise of your people.
By Emily I. on 10/23/17
Service excellent , efficient and complete.
By Duane & Linda T. on 10/12/17
They are very polite and professional and they were on time.
By Louie & Vicki C. on 10/12/17
Excellant service
By Gary & Rose C. on 10/12/17
was very pleased with repairman
By Mary Ann T. on 10/10/17
Always professional, friendly, timely, and excellent service. Thank you.
By Chris & Karen P. on 10/08/17
Very efficient and professional team!
By Nancy M. on 10/06/17
We became customers of King Air Conditioning & Heating as they were the installers of our heating and air conditioning system in our new home. They installed a humidifier last fall which has made life much more comfortable during the heating months. They arrive on ...
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We became customers of King Air Conditioning & Heating as they were the installers of our heating and air conditioning system in our new home. They installed a humidifier last fall which has made life much more comfortable during the heating months. They arrive on time and each service (spring and fall) has been professionally completed.
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By Mary Kay S. on 10/05/17
Will was courteous and friendly
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