We've had a Kinetico water treatment system for many years and when we moved, Kinetico was our one water treatment system phone call. We spoke initially with Virginia to schedule our appointment. She listened to what we had to say, coordinated our schedule with theirs, and we had a representative, Lisa, at our door within a short couple of days. Because we were long-experienced Kinetico users, Lisa was able to avoid lengthy explanations about what and who Kinetico is and how their products work. She listened to what we had to say and then provided us with our quote. We accepted and an installation date was set up then for just a few days in teh future. Everyone we've ever dealt with with Kinetico has consistently been professional, courteous, and efficient. And perhaps most importantly, they LISTEN when a customer talks; no canned sales pitch that cannot be interrupted. I would recommend Kinetico to anyone who is looking for a quality worry free whole house water treatment system.
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Jeremy explained the water we have to deal with here in Las Vegas, including a water comparison where we could actually see what was in the water. We decided that the quality of water in our home is of the utmost importance and went with the whole house system and the RO for drinking. We feel this will make a huge impact on the saving of our appliances and clothing, not to mention the extremely hard water that affects our skin and hair. Thanks to Jeremy, we feel we have a comprehensive plan going forward for the water quality in our home. He was an excellent, no pressure salesman with the knowledge and equipment to test and analyze our water. Thanks, Jeremy!
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