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By Anthony T. on 06/28/17
Joe Baker did our monthly service. He is a true professional and knows his craft well.

By Melissa D. on 06/25/17
Joe was 5-star from the moment he laid out the "Rule 1" red carpet to check out. He was prompt, calling ahead to let us know he was 30 minutes out, and spent a considerable amount of time making sure our unit was in tip-top shape! When choosing your air care need...
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Joe was 5-star from the moment he laid out the "Rule 1" red carpet to check out. He was prompt, calling ahead to let us know he was 30 minutes out, and spent a considerable amount of time making sure our unit was in tip-top shape! When choosing your air care needs, pick Kellam Mechanical and ask for Joe!
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By Karen K. on 06/22/17
We have an over-100 year old home in the Ghent section of Norfolk, VA. Ever since we moved in 7 years ago, we have had trouble with the heat and air. It is a second home for us, and each time we arrive in summer - no AC. In winter - no heat from the furnace. We ...
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We have an over-100 year old home in the Ghent section of Norfolk, VA. Ever since we moved in 7 years ago, we have had trouble with the heat and air. It is a second home for us, and each time we arrive in summer - no AC. In winter - no heat from the furnace. We tried many different repair services and each one used the 'bandaid' method which would only get us through for a month (if that) or two. Then someone suggested we try Kellam. What a difference! They are true professionals and get the job done RIGHT. In the end we needed to replace some units and get a new furnace/boiler. It was a complicated job, working in that old home and on those busy, narrow, car-lined neighborhood streets. But, Kellam took care of all the necessary city permits - so that they could bring the crane in, which was needed to lift and replace the roof units. They even contacted the neighbors, who (unfortunately) were requested to move their parked cars on the morning of the crane's arrival. 'John G' was our Kellam 'go-to' guy. He is fantastic. Kept me alerted to all that was happening, and when. 'D.J' and the crew working on my house got the job completed quickly, properly, and were very neat, (even swept the house out before leaving that day!) Kellam is not the least expensive around. But you get what you pay for. And, in price-checking, to be fair . . . they were not far off from the 'Band-Aid Bunch'! Kellam is what I consider to be a 'concierge' company. They were a pleasure to work with. BIG THUMBS UP!
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By Clarence C. on 06/16/17
Joe came to the rescue an brought our AC back to life in no time flat! Excellent service and he explained everything as he troubleshot and repaired our heat pump. Outstanding service!

By SYLVIA R. on 05/25/17
JERRY, FROM KELLAM MECHANICAL, PERFORMED THE MAINTENANCE WORK AT MY HOME. HE WAS TOTALLY PROFESSIONAL, PLEASANT, INFORMATIVE AND RESPECTFUL. I ALWAYS FEEL CONFIDENT THAT MY SYSTEMS ARE IN GOOD RUNNING ORDER WITH JERRY.

By Jeff P. on 05/04/17
Mr. King arrived on time; and he was very polite. He did a good job of explaining the deficiencies he found; and providing me with the best possible course of action. I would recommend their business to anyone.

By Bev B. on 05/03/17
Bernard did our service check this morning and we were very pleased with his professionalism and excellent service. He did all necessary maintenance plus extra requests that we had......filter replacements, removal of dead animal in attic etc. He is very personable...
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Bernard did our service check this morning and we were very pleased with his professionalism and excellent service. He did all necessary maintenance plus extra requests that we had......filter replacements, removal of dead animal in attic etc. He is very personable and knowledgeable. Thank you again for quality service and always being available in emergencies.
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By Robert M. on 03/29/17
Good morning, ****** ***** came to my house to fix a rather unusual problem. I was hearing a chirp every fifteen minutes from the inside air handler for my mini split heat pump. ****** is a very personable person and quickly checked my system for proper operation. ...
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Good morning, ****** ***** came to my house to fix a rather unusual problem. I was hearing a chirp every fifteen minutes from the inside air handler for my mini split heat pump. ****** is a very personable person and quickly checked my system for proper operation. He made numerous trips up and down on his step ladder and outside to check the compressor unit. After calling back to the office, he powered the system off and on as suggested. Finally, after standing on the step ladder with his ear against the air handler, he realized the chirping sound was actually coming from a ******* **** box hidden behind a desk. He even crawled on the floor to verify that the Fios box was in fact the culprit. ****** just wouldn't quit until he found the problem. I really respect people like ******* ****** ***** is a definite asset to your company. I would gladly have him return to my house for any future work. Thank you, ****** ****** **** ******** xxxxx ******** ****** ** XXXXX XXX-XXX-XXXX **********xxxxxxxx.***
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By Katharine F. on 02/27/17
Jerry was very excellent when he was here. He went above and beyond. Very personable, and honest

By Cody D. on 02/07/17
John was a great help in diagnosing what was wrong with my HVAC air controller. He was efficient and quickly figured out what was wrong and was able to easily explain to me how to fix it. He provided the expected service and went far beyond my expectations. I will ...
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John was a great help in diagnosing what was wrong with my HVAC air controller. He was efficient and quickly figured out what was wrong and was able to easily explain to me how to fix it. He provided the expected service and went far beyond my expectations. I will definitely be using Kellam in the future.
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By Barbara L. on 02/03/17
I have used Kellam mechanical for numerous services at different homes, and I have always been more than pleased which is why I keep going back. My new home was under warranty with another heating and air company, and I was not impressed with the service. They also...
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I have used Kellam mechanical for numerous services at different homes, and I have always been more than pleased which is why I keep going back. My new home was under warranty with another heating and air company, and I was not impressed with the service. They also did not do electrical work, so I called Kellam. Not only did they come in at the same price, but they were twice as fast for the same job which translates to more money in my pocket. I've been a homeowner for over 20 years; Kellam did work on my first home, and they will do work on my last. I use them for both electrical and HVAC needs, and they continue to surpass all others in customer service, knowledge and results. I have no hesitation in highly recommending their services! Mrs. Leopold
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By Barbara L. on 02/03/17
I have used Kellam mechanical for numerous services at different homes, and I have always been more than pleased which is why I keep going back. My new home was under warranty with another heating and air company, and I was not impressed with the service. They also...
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I have used Kellam mechanical for numerous services at different homes, and I have always been more than pleased which is why I keep going back. My new home was under warranty with another heating and air company, and I was not impressed with the service. They also did not do electrical work, so I called Kellam. Not only did they come in at the same price, but they were twice as fast for the same job which translates to more money in my pocket. I've been a homeowner for over 20 years; Kellam did work on my first home, and they will do work on my last. I use them for both electrical and HVAC needs, and they continue to surpass all others in customer service, knowledge and results. I have no hesitation in highly recommending their services! Mrs. *******
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By Margaret C. on 01/25/17
I highly recommend Kellam Mechanical. On monday morning I called and spoke with Scott ****** telling him we had a water heater that just started leaking water. Scott had me send him photos of the water heater by cell phone. Tuesday morning Garrett and Hunter were a...
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I highly recommend Kellam Mechanical. On monday morning I called and spoke with Scott ****** telling him we had a water heater that just started leaking water. Scott had me send him photos of the water heater by cell phone. Tuesday morning Garrett and Hunter were at our home before the appt time. Both were very professional, knowledgeable and did a great job of replacing the broken water heater in a short amount of time. Thank you Scott, Garrett and Hunter for taking of our needs so quickly especially since my husband is having serious health issues. Your quick response is greatly appreciated. Thank you for also getting the gas inspector here the same day.
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By Matthew F. on 12/20/16
As a general contractor it's always a pleasure to work with a company that takes pride in their workmanship and customer service. Kellam's team of experienced technicians professionally completes the task as hand no matter the difficulty. That's why when I renovat...
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As a general contractor it's always a pleasure to work with a company that takes pride in their workmanship and customer service. Kellam's team of experienced technicians professionally completes the task as hand no matter the difficulty. That's why when I renovated my own home I asked Scott and his crew to install the new HVAC systems. A few months down the road my 6 year daughter who suffers from asthma just couldn't stop coughing at night. Kellam Mechanical recommended a UV filter be installed in my HVAC system that would greatly improve our air quality. Less than 3 days later her cough is gone. If you're looking for a mechanical company that has your best interest in mind look no further. Call Kellam.
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By Rachel C. on 12/17/16
Always professional, on time, and very respectful. Michael Guzman does an amazing job! As a military family it means so much to know we will be taken care of by the best. Highly recommend them for all your heating, air conditioning, and electrical needs!

By Chris C. on 12/14/16
Kellam responded promptly and arrived at the appointment on time, which was great since I was coming in from out of town. Thomas diagnosed the problem after a few checks. Not low refrigerant as I suspected, but a faulty thermostat. I did not need to waste money o...
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Kellam responded promptly and arrived at the appointment on time, which was great since I was coming in from out of town. Thomas diagnosed the problem after a few checks. Not low refrigerant as I suspected, but a faulty thermostat. I did not need to waste money on a freon charge that was not needed. Good job!
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By Shari A. on 12/14/16
Always in time; friendly; offer explanation; good service

By Don O. on 12/02/16
Our heat pump system quit working entirely during the night of Nov 24/25th. Jerry came to look at it when we called the next day. He worked until nearly 9 PM trying to fix it, quitting only when we suggested it would be okay to stop then and come back the next morn...
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Our heat pump system quit working entirely during the night of Nov 24/25th. Jerry came to look at it when we called the next day. He worked until nearly 9 PM trying to fix it, quitting only when we suggested it would be okay to stop then and come back the next morning to finish. We really appreciated his dedication to the job since we didn't even have emergency heat. As an old Navy guy, I give Jerry a "Bravo Zulu" for a job well done finding and fixing the problem.
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By David A. on 12/02/16
Jerry Wagner is always prompt, polite, helpful and peeofessional. He is a delight to have maintain our systems.

By Elizabeth S. on 12/01/16
Your serviceman, Josh S, came to service my Mitsubishi units yesterday. He was very professional, obviously knew exactly what he was doing and did it well. He was thorough, really cleaning the units. He was most considerate of my bird flock, using only water in the...
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Your serviceman, Josh S, came to service my Mitsubishi units yesterday. He was very professional, obviously knew exactly what he was doing and did it well. He was thorough, really cleaning the units. He was most considerate of my bird flock, using only water in their area, as they are very susceptible to fumes. He gave me feedback on a new unit too.. My units were working well but today seem to be even better. I want him to service them next time needed.
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