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By Wanda S. on 06/20/16
Richard came to install a new water heater soon after I called and was professional and helpful,

By Gary S. on 06/15/16
In the last several months we have had some major problems. Our water went out in October on a Saturday. Trinity came out and determined that we needed a new well pump. He tenaciously worked until about ten pm to fix everything. Today we had Troy here to fix an...
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In the last several months we have had some major problems. Our water went out in October on a Saturday. Trinity came out and determined that we needed a new well pump. He tenaciously worked until about ten pm to fix everything. Today we had Troy here to fix another problem. Banging pipe fixed. It has been a pleasure to work with this company. Both gentlemen were very nice. It has been a pleasure to do business with this company. Their prices were much better than big company prices!!!!
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By darlene s. on 06/11/16
We had a serious water leak. Thomas was here at the time promised and was excellent/polite/courteous and these guys know what they are doing!!!! I would recommend them to anyone who needs work. Fair priced and excellent work!!!!! He explained everything!!!!! The go...
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We had a serious water leak. Thomas was here at the time promised and was excellent/polite/courteous and these guys know what they are doing!!!! I would recommend them to anyone who needs work. Fair priced and excellent work!!!!! He explained everything!!!!! The good and the bad and the what if's!!!!
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By LINDA D. on 06/08/16
Troy Garrett came to our daughter's home to repair a serious water leak. We had to remove a kitchen cabinet and Troy had to cut through the wall to do the repair to the bathtub pipes. It was quite an involved job with new tubing and a new set of fixtures for the tu...
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Troy Garrett came to our daughter's home to repair a serious water leak. We had to remove a kitchen cabinet and Troy had to cut through the wall to do the repair to the bathtub pipes. It was quite an involved job with new tubing and a new set of fixtures for the tub. This is actually the third time we have requested Troy because of his knowledge and expertise. He is quite professional and also really nice. We are quite pleased with the service we have always receive from Troy and your company. You have a great employee in Troy and if we ever have any other plumbing work we will definitely request him. Thanks for getting the job done so efficiently.
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By tonya s. on 06/08/16
We actually were not happy with what happened during our initial service visit (diagnosing a problem), but this company did an amazing job addressing our concern in a timely, thorough manner. I would definitely use them again and would recommend them.

By Mark S. on 06/01/16
My Moen shower cartridge failed which forced the call to JDP. Thomas arrived earlier than the 9 AM promised time. He gave me an initial quote on the repair - if he could remove the screw that held the cartridge. After approx 15 min, he could not remove the screw. H...
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My Moen shower cartridge failed which forced the call to JDP. Thomas arrived earlier than the 9 AM promised time. He gave me an initial quote on the repair - if he could remove the screw that held the cartridge. After approx 15 min, he could not remove the screw. He then explained in detail what the next 'level' would entail - and provided an updated quote. Thomas did exactly what was promised by installing an access panel and a new housing. He was very professional and thorough. One negative - called the office on Tues around 3:15 PM and was told I'd have a tech between 5 - 6 PM. Around 6:20 PM I called the office to report no tech arrived and was told I wasn't in the system. Office staff dropped the ball & I missed my granddaughter's soccer awards.
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By Brandon M. on 05/29/16
Our septic backed up and Richard came out at 9pm on Memorial Day weekend. He worked quickly and cleared the drain. He was professional and courteous. He was very informative as to what was causing the problem and suggested further steps to ensure this doesn't ha...
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Our septic backed up and Richard came out at 9pm on Memorial Day weekend. He worked quickly and cleared the drain. He was professional and courteous. He was very informative as to what was causing the problem and suggested further steps to ensure this doesn't happen again. I have used Justin Dorsey a few times and every technician has been top notch.
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By Michael R. on 05/23/16
We had a very positive experience with Justin Dorsey plumbing and specifically with Trinity, a service technician. We had three relatively slow leaks: one at a joint in the copper pipe, and two at an old gate valve and pressure reducing valve. Trinity was great at...
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We had a very positive experience with Justin Dorsey plumbing and specifically with Trinity, a service technician. We had three relatively slow leaks: one at a joint in the copper pipe, and two at an old gate valve and pressure reducing valve. Trinity was great at explaining the options and pricing everything up front, and his work was solid. After he individually replaced with a new ball valve and prv, there was still a minor (much slower) leak, and he came out the next day and rebuilt the section at no extra cost. He was easy to talk to and get answers from throughout and even worked quietly when he knew our toddler was asleep. After he was done, I asked a bunch of additional questions, and he was patient and gave very helpful answers.
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By richard l. on 05/20/16
very professional-polite-explained problem well-gave options for the fix

By Cheryl M. on 05/14/16
Trinity T. was more than GREAT !! He called before he came...thank goodness for that, as we were not home, but 5 min. away. He fixed our outside faucet, called us before we got home. He also explained what was wrong with our outside faucet and why we could not get ...
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Trinity T. was more than GREAT !! He called before he came...thank goodness for that, as we were not home, but 5 min. away. He fixed our outside faucet, called us before we got home. He also explained what was wrong with our outside faucet and why we could not get it to turn on. From speaking to Trinity on the phone we find him very honest, respectable, and of thoughtful character. Thank You !
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By Linda W. on 05/09/16
Trinity was awesome! He was prompt and courteous. He went above and beyond, knowing we had a home inspection the next day! Thank you!!!

By Becki M. on 05/06/16
Troy was extremely helpful and completed the work we needed done on our tub. He was very helpful, professional, courteous and knowledgeable. I would highly recommend Troy and Justin Dorsey Plumbing.

By John I. on 05/05/16
He did a great job servicing my water heater,hearing about the pride in his family and his place of employment.Please send him again when there is an issue.Thanks for the quick service.

By Dawn G. on 05/03/16
There was a mix-up in scheduling, but Trinity came out soon after I called the company. He did our semi-annual inspection. He was very thorough and explained everything as he went around. He left us very detailed notes and made suggestions with no pressure. I w...
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There was a mix-up in scheduling, but Trinity came out soon after I called the company. He did our semi-annual inspection. He was very thorough and explained everything as he went around. He left us very detailed notes and made suggestions with no pressure. I would recommend Trinity to fix your plumbing needs. I also recommend the Justin Dorsey Company. They have taken care of us well over the years.
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By Brent W. on 05/01/16
Very good service. Technician went above and beyond to fix our drain problems. The service was clean and courteous. One day service was right on time. We appreciate Paul's help.

By John m. on 04/30/16
Richard was very good explaining what he found and what needed to be done. It only took him less then an hour then an hour to find what needed to be done and fix it. We felt like the price to unclog the toilets was unreasonable but we continued with the service. Ri...
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Richard was very good explaining what he found and what needed to be done. It only took him less then an hour then an hour to find what needed to be done and fix it. We felt like the price to unclog the toilets was unreasonable but we continued with the service. Richard was excellent though.
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By Dave and Donna C. on 04/29/16
David B was friendly, courteous, and quickly found the problem with our leaking well. He repaired, replaced parts and we now have water. He even called the next day to make sure everything was working well. Thank you Justin Dorsey for authorizing this work be cove...
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David B was friendly, courteous, and quickly found the problem with our leaking well. He repaired, replaced parts and we now have water. He even called the next day to make sure everything was working well. Thank you Justin Dorsey for authorizing this work be covered even though we were out of the warranty time period. Excellent service. Dave and Donna Clark
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By Brent M. on 04/28/16
Paul came out yesterday, even earlier than we had been expecting him. He called first to let us know...his communication with us was excellent. He was thorough and went way beyond our expectations! Paul was courteous at all times, and a good listener, while we desc...
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Paul came out yesterday, even earlier than we had been expecting him. He called first to let us know...his communication with us was excellent. He was thorough and went way beyond our expectations! Paul was courteous at all times, and a good listener, while we described the plumbing issues with which we were dealing. We'd recommend him & Dorsey Plumbing to anyone!!
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By James B. on 04/27/16
We recently experienced well problems (lots of brown/black particulate; no water pressure). Upon calling them, we had a service technician within hours. Thomas quickly solved our low water pressure problem by bypassing the water softener. We determined that the lin...
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We recently experienced well problems (lots of brown/black particulate; no water pressure). Upon calling them, we had a service technician within hours. Thomas quickly solved our low water pressure problem by bypassing the water softener. We determined that the line was 'clearing' and I decided to flush the system for several days before checking the water softener. Five days later, the system clogged again. This time Thomas recommended 'flushing' the well - his water test had shown we had a lot of sand. He and Ron (very knowledgeable regarding wells) worked until 10pm restoring our clear water supply and greatly improving our system performance. Outstanding service.
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By Betsy D. on 04/26/16
Paul stuck with the problem of opening the drain and saved my day
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