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By Jodi S. on 11/05/19
Keith and Jay just finished up installing my new HVAC unit, they were fantastic! On time, communicated what to expect and how to run the unit, and left everything clean and organized.

By Dan K. on 11/05/19
Tony DiPietro was very timely, professional, and efficient on our annual heating system tune-up. Hope he's the one to return in the spring for the A/C check-up/

By Peter on 11/03/19
Two man crew arrived promptly and swapped my old and broken gas water heater with a new more efficient device. They also ensured that the systems ancillary components were in compliance with the new higher standard local building codes. They cleaned up well after c...
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Two man crew arrived promptly and swapped my old and broken gas water heater with a new more efficient device. They also ensured that the systems ancillary components were in compliance with the new higher standard local building codes. They cleaned up well after completing the job. The instructions they provided for safety and maintenance were thorough and understandable. I highly recommend Joyce Cooling & Heating for a bang-up job!
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By Kathleen M. on 11/01/19
Excellent service!!

By Neil W. on 10/31/19
The team from Joyce was outstanding. Prompt with arrival time and worked quickly to get the job done. Our house was left spotless upon completion of the work each day. Walked us through how to use the new system and answered all of our questions. Overall, very ...
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The team from Joyce was outstanding. Prompt with arrival time and worked quickly to get the job done. Our house was left spotless upon completion of the work each day. Walked us through how to use the new system and answered all of our questions. Overall, very happy with our experience.
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By Anthony S. on 10/31/19
Great service, arrived on time. Very knowledgeable employee who took the time to explain things to look for with the heating system. Very clean and left the basement in as clean as if not cleaner condition. I'll definitely use them again.

By Robert N. on 10/30/19
Joyce Cooling & Heating #1 Jake is a good guy and does good work. The whole crew at Joyce is a pleasure to work with!

By Wayne b. on 10/30/19
Joyce is usually good. Giving 5 stars specifically because of Jake.

By Kathleen & Thomas C. on 10/30/19
Alex D. came and explained the problem with furnace to me that I could understand. He was polite and honest about his work. Some companies come in and try to sell you things not needed at this time. Alex gave me an outlook on my 20 year old furnace, cleaned it and ...
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Alex D. came and explained the problem with furnace to me that I could understand. He was polite and honest about his work. Some companies come in and try to sell you things not needed at this time. Alex gave me an outlook on my 20 year old furnace, cleaned it and left. I appreciated his opinion and will recommend Joyce to my friends.
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By Tom C. on 10/29/19
Alex D. came and explained the problem with furnace to me that I could understand. He was polite and honest about his work. Some companies come in and try to sell you things not needed at this time. Alex gave me an outlook on my 20 year old furnace, cleaned it and ...
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Alex D. came and explained the problem with furnace to me that I could understand. He was polite and honest about his work. Some companies come in and try to sell you things not needed at this time. Alex gave me an outlook on my 20 year old furnace, cleaned it and left. I appreciated his opinion and will recommend Joyce to my friends.
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By Rosemary C. on 10/29/19
Alex D. came and explained the problem with furnace to me that I could understand. He was polite and honest about his work. Some companies come in and try to sell you things not needed at this time. Alex gave me an outlook on my 20 year old furnace, cleaned it and ...
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Alex D. came and explained the problem with furnace to me that I could understand. He was polite and honest about his work. Some companies come in and try to sell you things not needed at this time. Alex gave me an outlook on my 20 year old furnace, cleaned it and left. I appreciated his opinion and will recommend Joyce to my friends.
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By Mary B. on 10/29/19
Tony was on time and explained everything he would be doing. Great employee. Very happy with Tony.

By Erin R. on 10/26/19
Josh was prompt and neat. He serviced our boiler for the annual checkup and said we are all set for the cold! Thanks guys!

By Robert K. on 10/26/19
Dan B. and his crew installed a System 2000 EK1 oil boiler and water tank with professional and courteous service in just one day.. The heater has worked flawlessly since. Highly recommended!

By Mike M. on 10/25/19
Dan, Tyler and Mike did an outstanding job installing my new furnace. They were professional, courteous and made sure I understood everything about my new heating system before they left. I would strongly recommend Joyce Cooling and Heating.

By Joan R. on 10/25/19
We had our furnace serviced today by Tony D. He provided excellent, knowledgeable and friendly service. Took the time to listen to our concerns and gave us suggestions. Highly recommend Joyce for your heating and cooling needs. The furnace/heat pump purchased was a...
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We had our furnace serviced today by Tony D. He provided excellent, knowledgeable and friendly service. Took the time to listen to our concerns and gave us suggestions. Highly recommend Joyce for your heating and cooling needs. The furnace/heat pump purchased was a great decision. We are very happy with it!
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By patty r. on 10/25/19
Tony was very friendly, knowledgeable and easy to talk to. I had multiple questions concerning my furnace and air flow as I am changing my louvered doors that are on the room where my furnace is solid doors. He explained how my furnace worked and how I could increa...
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Tony was very friendly, knowledgeable and easy to talk to. I had multiple questions concerning my furnace and air flow as I am changing my louvered doors that are on the room where my furnace is solid doors. He explained how my furnace worked and how I could increase the air flow. He seemed to never tire of my questions. He is an asset to your team
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By David H. on 10/25/19
Great service from Tony with the Joyce Cooling & Heating team!!

By Becky R. on 10/24/19
Tony was here for scheduled maintenance on our heating system and hot water heater. He has been here numerous times and is always prompt, courteous and professional (as are all of the techs we have dealt with). Highly recommend Joyce Cooling and Heating. It's a ...
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Tony was here for scheduled maintenance on our heating system and hot water heater. He has been here numerous times and is always prompt, courteous and professional (as are all of the techs we have dealt with). Highly recommend Joyce Cooling and Heating. It's a big company with a small company feel.
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By Linda B. on 10/24/19
Jake and JD were professional, polite and did great work. They explained the issues and effect and did not try to upsell us. I would highly recommend them . Thank you
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Select any employee to see all their reviews.

Harry S
3 Years
Rating:
(8 total reviews)
Keith H
2 Years
Rating:
(6 total reviews)
Mike H
1 Year
Rating:
(4 total reviews)
Corey P
1 Year
Rating:
(2 total reviews)
Robert S
19 Years
Rating:
(2 total reviews)
Joyce Cooling Heating Team
Rating:
(174 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Jim N has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
47 total reviews
Lead Installation Technician - Jim has been part of Joyce Cooling and Heating Inc. for 14 years.
By Rodney A. on 01/12/18
Called Joyce Cooling & Heating for an estimate. Abe arrived on time, was prompt and very informative. He gave me brochures and offered several choices of A/C units. I was impressed with the presentation and the price was right and we sealed the deal. Jim and Keith ...
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Called Joyce Cooling & Heating for an estimate. Abe arrived on time, was prompt and very informative. He gave me brochures and offered several choices of A/C units. I was impressed with the presentation and the price was right and we sealed the deal. Jim and Keith showed up right on time on the specified date. Both men were polite, friendly, courteous and knowledgeable. My attic is very well insulated and very tight quarters. Jim, Keith and a third man Patrick, worked very hard to get the air handler and ventilation equipment in place which was no easy feat. Jim was the lead technician and politely and patiently answered all of my many questions. The installation of my air conditioning system took 3 days. When job was done they cleaned up very nicely and left nothing behind. I am very happy with the quality and workmanship and I highly recommend Joyce Cooling & Heating. Thanks, guys!
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By Carl M. on 11/03/17
Jim and partner were very professional during furnace and AC installation today. All our questions answered. Would highly recommend.

By Sally J. on 08/22/17
I couldn't be more delighted with the product and service from Joyce Cooling and Heating. I read thoroughly and spoke with friends about installing the Mitsubishi heat pump system. I called several companies and then decided, after a recommendation from another tru...
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I couldn't be more delighted with the product and service from Joyce Cooling and Heating. I read thoroughly and spoke with friends about installing the Mitsubishi heat pump system. I called several companies and then decided, after a recommendation from another trusted vendor, to go with Joyce. I was impressed with the no pressure, lots of facts and consideration for the aesthetics of the installation that was proposed. The installation of five indoor units and the outside unit went smoothly and did not seem like an intrusion. Jimmy, the technician, was efficient, easy-going, apparently skilled, since there have been no glitches, and cleaned up beautifully around his work. He even cleaned away some mouse nests that had been left behind wood that he had to move in the garage. The system has been a delight! It is quiet, refreshing, and has not raised our electric bill much at all. Running the five units during the heat of this past July raised the bill $39 and this past month, with fewer beastly days, the bill was raised only $19 from our usual very consistent bill. This is less than when we ran multiple fans, two window units and an in room unit without whole house comfort. With this level of efficiency, I expect we will have great savings on oil when we use the hyper-heat component of the system. Clearly, I am delighted with the decision to install the system and Joyce lived up to the wonderful recommendation that I had been given. A company's success is related to their choice of products, their sales representatives, technicians, and their customer service. Joyce gets my five stars on all aspects of their company.
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By Matt C. on 08/08/17
The staff at Joyce have always been the best. I've had them over for maintenance and cleaning before, but we just had them install a central air unit and added a second zone for the basement this year. Admittedly it was a couple years between when we had the esti...
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The staff at Joyce have always been the best. I've had them over for maintenance and cleaning before, but we just had them install a central air unit and added a second zone for the basement this year. Admittedly it was a couple years between when we had the estimate done and when we pulled the trigger to do the project, but Abe didn't miss a beat and was ready with revised quotes and documentation that we needed this year. Abe and the others in the office worked well with me when I found I'd have another contractor at my house the same day. The install team was there on time on the day we scheduled. Mitch and Jimmy on the install team were top notch and the guys asked questions on where to run the connection to the ac unit and where to run the new duct work for the basement. They made sure we were happy with the placement of everything! They kept their work area tidy and when they left, you'd never know they were there. Professional group and awesome work from them. Abe has been helpful with follow-up questions, too!
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By Ed D. on 07/06/17
The team at Joyce did a great job meeting with me and my family to discuss a replacement heating and cooling system. The thoroughly explained the options and systems available and helped us choose the right system for our needs. The planning and installation went...
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The team at Joyce did a great job meeting with me and my family to discuss a replacement heating and cooling system. The thoroughly explained the options and systems available and helped us choose the right system for our needs. The planning and installation went very well. The Joyce team had to overcome several obstacles due to the current layout of the installation site that could not be moved. The team arrived on time and completed the job in a single day. They took the time to explain the operation of the new system and controller and left a call back number incase there were any issues. We would highly recommend Joyce Heating and cooling to anyone looking to have their heating and cooling systems repaired, serviced or replaced.
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By Charles D. on 07/06/17
Joyce installed the system with new duct work, zoning, dampers, new furnace, A/C, and thermostats. They knew exactly what they were doing, installing the system as described and on time. During the 4 days of installation, management dropped by to make sure it was g...
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Joyce installed the system with new duct work, zoning, dampers, new furnace, A/C, and thermostats. They knew exactly what they were doing, installing the system as described and on time. During the 4 days of installation, management dropped by to make sure it was going well. They had all the right equipment and everything went as planned. No snags. These guys are real pros. I'd recommend them to anyone. I love my new Lennox HVAC system. My home finally is finally comfortable. The new system is also whisper quiet.
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By Charles D. on 07/06/17
Joyce installed the system with new duct work, zoning, dampers, new furnace, A/C, and thermostats. They knew exactly what they were doing, installing the system as described and on time. During the 4 days of installation, management dropped by to make sure it was g...
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Joyce installed the system with new duct work, zoning, dampers, new furnace, A/C, and thermostats. They knew exactly what they were doing, installing the system as described and on time. During the 4 days of installation, management dropped by to make sure it was going well. They had all the right equipment and everything went as planned. No snags. These guys are real pros. I'd recommend them to anyone. I love my new Lennox HVAC system. My home finally is finally comfortable. The new system is also whisper quiet.
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