I bought my house in 2006. Joyce Cooling & Heating put in the new system. I haven't had any problems until last week. I called and worked with Alex. He was honest and explained things so that I understood. He went above and beyond to get my system up and running. I recommend Joyce Cooling & Heating and will not use anybody else.
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Project was to remove two spent, 75 gallon water heaters running in series, with one 75-gallon unit. The job, though involved, was perfectly executed and done at a reasonable price. Harry and crew exceeded my best expectations. I've used Joyce before and I would use them again without hesitation.
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I am very pleased with Joyce Cooling and Heating. They installed an AC unit this summer, and we called them back to assist with our heat system as well. Jarod F. provided excellent service and was very helpful in answering all my questions. They are our go-to heating and cooling providers.
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I had an issue with my old furnace so I decided to replace it since it was more than 20 years old. It wasn't something I was expecting this time of year but it certainly beat waking to no heat in the middle of winter! A date was set for Dec. 18, 2018 with arrival between 8-9 AM. Aaron and Jesse showed up at 8:15 AM on this date when the temperature was very cold! They dismantled and removed the old furnace and set about installing the new. This involved a considerable amount of time but by 5 PM I had heat and all worked as advertised. There was a quite amount of cleanup required afterward but these two guys did an excellent job. While Aaron handled the job of getting all their tools and equipment stored in the van, Jesse showed me exactly what they had done and explained how to use the new digital thermostat. Other than freezing my butt off (not their fault), I was very impressed by all facets of the entire Joyce team regarding professionalism and concern for their customers! They made the process as easy as can be expected when confronted by a situation like this. A big thanks to Aaron, Jesse and the rest of the Joyce team.
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I had a clogged Neutralizer in my Tank less Water Heater with Error code 29 being displayed. A neighbor recommended me Joyce Cooling & Heating. One of the best professional guys that I dealt with, after a long time. Jarod was a thorough gentleman, explained everything to me in detail, even explained me how I could do it myself going through each screw and clip that I might have to take out to fix the issue next time if it occurs. Thanks Joyce and thanks Jarod, you will go a long way!!!
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Excellent service and help from the onset - getting a proposal and installing the furnace and indirect hot water tank. Pre-purchase questions were answered quickly and accurately. The installation went without a hitch, quickly but carefully. Anytime I went to see if they (Dan's crew) needed anything and asked questions they were answered carefully and with expertise. These guys knew what they were doing. The entire group were courteous and friendly at all times. It was a pleasure having them work on my system. They left the area where they worked like they initially found it. Quality work! I definitely will continue using their service and highly recommend Joyce for my HVAC needs. Thanks to the team.
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