This was my first heat service with Joyce Cooling & Heating and I was happy with the service I received from Tony and JD. Tony and JD were very professional and friendly. After he finished Tony explained what the service entailed and pointed out things to watch out for to make sure my heating continues to work efficiently. When I asked about ductless AC options, he recommended who to contact to get information and quotes. Overall another positive experience with Joyce!
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We have been customers of Joyce for 8 years. We have been very impressed with the quality of their work, the professionalism of their employees and the responsiveness of the team when we have had issues. Today, their service representative, Jake St. Jean, came to provide the annual service on our furnace. He was friendly, knowledgeable, courteous, professional and extremely helpful in answering our questions. Jake confirmed our confidence in Joyce to provide the best service people possible.
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I had a Mitsubishi Mini-Split installed with a Kumo Cloud integrated controller. Jim and his team did an outstanding and efficient job with the total installation. At the tail-end of the installation, Jim spent time educating me on the system especially with the operation of the Kumo Cloud app. Jim is a strong technical professional not only with knowledge of heating and ac systems, but he is very customer oriented. Great job guys!!
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I wanted to tell everybody about Joyce Cooling & Heating how good they are and I would recommend them to anyone. I called and left a message and Josh Swabowicz called within a twenty minutes and was at the house soon after that he did a great job our heat is back working again. Thanks Josh!
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I recently used Joyce Cooling & Heating for the first time. They were recommended to me by a family member and I was very happy with the experience overall. The appointment was booked efficiently and I received an email reminder of my service apt. The BEST part was the technician - Tony D. Even though it was the afternoon before Thanksgiving, he patiently answered all of my questions about my Lennox furnace and explained what he was doing so I would understand. I was very impressed and will be sticking with Joyce (and Tony!) for all of my Cooling and Heating service needs!!
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Josh did an very thorough job of fixing and checking everything to make sure it was fixed correctly and that there were no other problems. Josh was very knowable and efficient. I am also very happy to be able to get someone today (Thanksgiving) and am very happy with the service JOYCE Cooling & Heating has done. I will also be signing up with them to have my annual maintenance done by them. I once more wish to thank Josh and JOYCE Cooling and Heating for being there when I needed them.
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