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By Gini G. on 10/01/19
They were very knowledgeable, efficient & friendly. I highly recommend them. They were pro-active about letting us know about servicing our equipment. Did a fantastic job!!!

By P. Michael D. on 10/01/19
Tony DiPietro came out to my house to do the maintenance and winter preparation of my HVAC system. He was very efficient in doing this task. Better yet he was very user friendly and spent time explaining what was going on with my system. He even seem to enjoy my lo...
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Tony DiPietro came out to my house to do the maintenance and winter preparation of my HVAC system. He was very efficient in doing this task. Better yet he was very user friendly and spent time explaining what was going on with my system. He even seem to enjoy my loud and raucous Labrador Retriever.
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By Casey S. on 10/01/19
Josh has been doing service at my house for over 4 years as the primary service tech. He is always friendly, prompt, and willing to explain anything if I ask what he is working on. On this last visit my two daughters wanted to follow him around to see what he was...
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Josh has been doing service at my house for over 4 years as the primary service tech. He is always friendly, prompt, and willing to explain anything if I ask what he is working on. On this last visit my two daughters wanted to follow him around to see what he was working on and he was friendly and considerate of them while doing his job. At the end my daughter (4yo) said Josh is the "nicest nicest person" she ever met!
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By Frank W Ries J. on 09/30/19
Guy showed up on time and was very friendly. Came to check out my 2 furnaces for the winter. Each has 2 zones, so there are 4 thermostats. After service, all 4 were left in the off setting, so no A/C or heat. Took me a bit to notice this and get them back on. Tech...
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Guy showed up on time and was very friendly. Came to check out my 2 furnaces for the winter. Each has 2 zones, so there are 4 thermostats. After service, all 4 were left in the off setting, so no A/C or heat. Took me a bit to notice this and get them back on. Tech who came last spring to test A/C units left the breaker out by one of them in off position so when I went to use it, no cooling. Friend was here and checked things and turned it on. 2 checks in a row with things left non-operational. Disappointing.
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By Meg M. on 09/29/19
Aaron and Keith did an excellent job installing my new furnace and cooling system. Very professional, knowledgeable and courteous. Aaron explained the functions of the system in a simple understandable way and was very responsive to all of my questions. I highly re...
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Aaron and Keith did an excellent job installing my new furnace and cooling system. Very professional, knowledgeable and courteous. Aaron explained the functions of the system in a simple understandable way and was very responsive to all of my questions. I highly recommend Joyce Cooling & Heating and would definitely use them again for any future repairs or changes to my condo. They completed this install in just 3 days which was also a bonus !!
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By Mark M. on 09/28/19
Tyler M was part of the two man team that installed my HVAC system. I got a new furnace and AC unit. Tyler was very friendly and helpful. Jimmy was the lead, but Tyler proved to be a competent assistant. There were some things that could've been smoother, b...
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Tyler M was part of the two man team that installed my HVAC system. I got a new furnace and AC unit. Tyler was very friendly and helpful. Jimmy was the lead, but Tyler proved to be a competent assistant. There were some things that could've been smoother, but all were rectified without issue and if I had not been paying attention from time to time, nobody would've been the wiser. The basement and outside were left neat and clean when the job was finished and I received plenty of advice and guidance on how the new system works and what it can do. I would definitely recommend Joyce. They are expensive, but I guess you get what you pay for. Very satisfied with the system so far. Looking forward to seeing if the system saves the amount of electricity and propane I hope it will.
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By Mary M. C. on 09/28/19
Professionalism, friendliness, prompt and reliability.

By arthur h. on 09/28/19
very pleased with tonys service

By George R F. on 09/28/19
Tony was prompt, professional, very friendly and exhibited the type of service that we have come to expect from the entire Joyce team (office staff included) since their becoming our go-to contractor which dates back some years to to installation. It was very clear...
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Tony was prompt, professional, very friendly and exhibited the type of service that we have come to expect from the entire Joyce team (office staff included) since their becoming our go-to contractor which dates back some years to to installation. It was very clear to my wife and I that Tony takes pride in dedicating himself to providing the best possible customer service.
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By Aaron C. on 09/27/19
Tony D. Came to service furnace today not only was he early but very efficient and thorough with his work. Always great service from joyce cooling and heating... keep up the great work guys!

By mark m. on 09/26/19
I purchased a new HVAC system from Joyce in conjunction with Costco. The prices for Joyce were near the middle of my quotes to the higher end. They are a Lennox dealer, so all of the equipment was from there. The guys that came were great to deal with and were v...
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I purchased a new HVAC system from Joyce in conjunction with Costco. The prices for Joyce were near the middle of my quotes to the higher end. They are a Lennox dealer, so all of the equipment was from there. The guys that came were great to deal with and were very knowledgable about every aspect of the system. This was a two day project that included removing the old system and putting in new everything. Joyce did not reuse any of the old stuff, which I appreciated. I have seen other companies try and skimp by "re-purposing" some of the equipment. Jim and his partner put in new everything and were happy to explain why and what was going in. The guys cleaned up all their mess and showed me how to use the system before leaving. The system is very surprising as far as what it can do, and Jim made sure I knew how to use it all and how others use the system. I was very impressed with Joyce from start to finish, so you get what you pay for. Even the ladies at the office were great to deal with and super helpful. I ended up spending more money than I wanted, but I really think I will be happy with everything that was installed. Now on to the service plan....
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By gail a. on 09/26/19
professional, kind knowledgeable

By dekiam o. on 09/25/19
Jake spent time to explain the steps he went through with the furnace in a very professional way.

By Sharon H. on 09/25/19
Jake is excellent tech. very courteous, helpful and explained everything he did.

By Norm A. on 09/24/19
Tony serviced our furnace to make sure it was ready for the coming winters use. He is a professional, and was very thorough in his inspection and cleaning of the system. I would certainly recommend Joyce Heating & Cooling for your HVAC needs.

By H. Frank M. on 09/23/19
Joyce Cooling & Heating were fantastic and specifically Tony DePietro. They were very flexible and on time. Will be utilizing them in the near future.

By Barbara P. on 09/23/19
***** Tony DiPietro was very professional and knowledgeable! His service was very thorough and his explanation of what he did was explained fully. He was able to answer all my questions with more than a yes or no answer. I’m extremely happy with this service pers...
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***** Tony DiPietro was very professional and knowledgeable! His service was very thorough and his explanation of what he did was explained fully. He was able to answer all my questions with more than a yes or no answer. I’m extremely happy with this service person. Your company should clone him. Five Stars for Tony and Joyce Cooling and Heating❣️
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By gregory n. on 09/21/19
Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both thei...
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Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both their setup and cleanup processes. We have already recommended Joyce Cooling and Heating to our fellow colleagues at work. They definitely have an A rating. Thank you, Joyce Cooling & Heating Team!! Greg and Paula
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By Robin C. on 09/21/19
Jake was amazing! Friendly and thorough with his service. Joyce has provided us with years of great service and maintenance! We wouldn’t call anyone else.... fair and honest!

By Leonard G. on 09/20/19
Tony, Was very proficient at doing our yearly maintenance and answered all the question I had. Great Job Thank You. Go redsox. Lenny G
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