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By Petry, M. on 06/03/19
My AC unit stopped working last night and I was able to get a call out to them last night after hours and they called me back first thing this morning!! A technician (Ray H.) came by 10am and the problem is now fixed before noon!! Thanks for the great, prompt servi...
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My AC unit stopped working last night and I was able to get a call out to them last night after hours and they called me back first thing this morning!! A technician (Ray H.) came by 10am and the problem is now fixed before noon!! Thanks for the great, prompt service!! Ray was very nice and professional!
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By Hawkins, D. on 06/02/19
They have always done excellent work!!

By Johns, D. on 06/01/19
On time, thorough and helpful.

By Bridget T. on 06/01/19
Leo D was very helpful!

By Anthony U. on 06/01/19
I enjoyed the professionalism and knowledge that Mr. Hamad displayed. and would love to have him as my service tech for any future services.

By Sherie R. on 05/31/19
No Comment

By Ken M. on 05/31/19
We have called on John Moore Services in the past and have been pleasantly satisfied with results. Today we had the pleasure to meet with Hamad Dardouk. Hamad did a great job with our air conditioner check up. He not only reported on the status of our system, he po...
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We have called on John Moore Services in the past and have been pleasantly satisfied with results. Today we had the pleasure to meet with Hamad Dardouk. Hamad did a great job with our air conditioner check up. He not only reported on the status of our system, he points out some serious problems with the existing system. Which included corroded coils among other important deficiencies. Being in our mid 70’s we are not interested in taking chances with our existing 15 year old system. We are looking forward to installing our new Trane system. We appreciate Hamad’s extensive knowledge and explanation (in layman’s terms) of our risks. Pleasantly satisfied again and ready for summer in Houston.
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By Migas, K. on 05/31/19
No Comment

By David B. on 05/30/19
Tech was completely disinterested once I said my AC was under warranty - in fact he tried to tell me it wasn't under warranty before he even had seen the warranty docs. He came to look at my AC unit **************, and he said i had all kinds of other problems outs...
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Tech was completely disinterested once I said my AC was under warranty - in fact he tried to tell me it wasn't under warranty before he even had seen the warranty docs. He came to look at my AC unit **************, and he said i had all kinds of other problems outside of the warranty (needed a new furnace, drip pan, new vent flashing, etc). So an AC unit I purchased in 2012 for $5K, still under parts and labor warranty, was going to cost me $7,200 to fix. He was either trying not to get my business because or trying to rip me off. Either way, not happy.
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By Seahorn, G. on 05/30/19
John Moore is not trustworthy.

By Carol C. on 05/30/19
Joshua Davis , an electrician with John Moore , was very professional, efficient and personable. He saw that I had a white carpet and immediately placed shoe covers on before entering my home. He was quick to take pictures of area requested to place a new outlet fo...
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Joshua Davis , an electrician with John Moore , was very professional, efficient and personable. He saw that I had a white carpet and immediately placed shoe covers on before entering my home. He was quick to take pictures of area requested to place a new outlet for outdoor lighting. He explained in detail how he would approach the problem and also gave me a basic overview of the reason for the type of plug necessary to accomplish the request. I would definitely feel that an excellent job will have been done by this knowledgeable gentleman.
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By Yuriy F. on 05/30/19
John did a GREAT job. Very professional. I guess I will use only John Moore from now on.

By Stephen L. on 05/30/19
Gerardo was very friendly and helpful. He located a problem quickly and explained the fix. Unfortunately we had a second problem a week later, but he returned to solve the new problem (another room) free of charge. We will definitely call him again if needed.

By Anderson, Alfred G. on 05/30/19
Excellent! Vêtu informative. & helful!

By Martinez, V. on 05/29/19
He was a great guy! Very knowledgeable and helpful. He explained everything very well. I would want him to come back to my house when I call John Moore again.

By Myers, M. on 05/29/19
(no comment)

By Dealy, B. on 05/29/19
While the prices at John Moore SOAR high above the competition, their front-line workers help ease the pain. David and his assistant, Jerome, were so efficient and delightful to have in our home! Because of their attitude and professionalism, they actually helped...
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While the prices at John Moore SOAR high above the competition, their front-line workers help ease the pain. David and his assistant, Jerome, were so efficient and delightful to have in our home! Because of their attitude and professionalism, they actually helped us relax as they cut 4 holes in the walls & ceilings of our home. JM certainly needs to pay these guys A LOT---not just for their repair skills, but for the great PR work they do. Job well done!
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By Kristine M. on 05/28/19
From the initial phone call to the technician leaving, John Moore has been great with fast and exceptional service. Alex P. arrived quickly and was very respectful. When it came to the details he was great at explaining the situation and answered all my questions. ...
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From the initial phone call to the technician leaving, John Moore has been great with fast and exceptional service. Alex P. arrived quickly and was very respectful. When it came to the details he was great at explaining the situation and answered all my questions. Definitely felt like he knew what he was talking about and made the process easier.
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By Vaughn, S. on 05/28/19
My John Moore Tech. name was Ray H. He was extremely helpful and showed up on time! I highly recommend him.

By Dennis S. on 05/28/19
Roman was very helpful & professional. He explained various options and pricing and what he felt were appropriate recommendations for my specific needs. I subsequently selected a product / service from Roman and contracted with his company (John Moore) to complete ...
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Roman was very helpful & professional. He explained various options and pricing and what he felt were appropriate recommendations for my specific needs. I subsequently selected a product / service from Roman and contracted with his company (John Moore) to complete the installation. This is my second time to utilize John Moore services and I have thus far been completely satisfied with their work and team members.
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Select any employee to see all their reviews.

Jaime C
Rating:
(45 total reviews)
Mark W
Rating:
(42 total reviews)
David L
Rating:
(42 total reviews)
Kristopher L
Rating:
(34 total reviews)
Carl C
Rating:
(34 total reviews)
David M
Rating:
(30 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Roman G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
78 total reviews
I've been working in the renovations business for over 12 years, and I am proud to be a part of John Moore family! I love soccer, travel, and discovering and trying new things. I do care and remember each customer that I have ever met.
By Jean R. on 07/22/17
Roman G provided excellent service and great advice in a tactful way.

By Renee F. on 07/20/17
We consulted John Moore about a roofing concern that we had. Our service technician Roman came out to do our estimate. He was on time, very professional, and gave me an honest inspection. He worked with me to discuss different plans and options. In addition, Stepha...
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We consulted John Moore about a roofing concern that we had. Our service technician Roman came out to do our estimate. He was on time, very professional, and gave me an honest inspection. He worked with me to discuss different plans and options. In addition, Stephanie in financing was a big help and patiently worked with me. This is my first experience with John Moore and it couldn't have gone any better.
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By Sarah N. on 05/03/17
I continue to have excellent experiences with John Moore Services. Today Roman Geldiyev came out to review some roof repairs for me and was able to fix them all on the spot. He was professional, on time, friendly and highly knowledgeable. And most importantly, hone...
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I continue to have excellent experiences with John Moore Services. Today Roman Geldiyev came out to review some roof repairs for me and was able to fix them all on the spot. He was professional, on time, friendly and highly knowledgeable. And most importantly, honest. I will continue to highly recommend John Moore to others.
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By Rick F. on 04/17/17
Mr. Geldiyev and Mr. Reddick came to our house because we had roof damage and my wife and I are so thankful that they did. Both of these gentlemen were professional and did not cut corners. To us, it seemed that they cared about us and they cared about our house....
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Mr. Geldiyev and Mr. Reddick came to our house because we had roof damage and my wife and I are so thankful that they did. Both of these gentlemen were professional and did not cut corners. To us, it seemed that they cared about us and they cared about our house. They stand behind their work, and that is not something everyone does. Thank you to them both.
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By Doris L S. on 04/16/17
Roman Geldiyev did an awesome job repairing our roof. He explained everything to us and gave us 3 options to choose from. Very polite. Love John Moore Services.

By Martha S. on 03/25/17
Roman G. went out of his way to solve a leak problem that has been recurring for several years. He did not give up! Kudos and thanks!!

By Elizabeth O. on 03/21/17
Both Roman G. and Charles R. were professional and helpful. They took the time to explain the window leak problem and discussed 3 different options to address the issue. Very satisfied!

By Mitch C. on 03/09/17
Let me start by saying that Roman Geldiyev is as professional as they come. He was very concerned about not only fixing my tile roof properly ensuring no leaks occur but also making sure that the repair is aesthetically pleasing as well. I would recommend Roman for...
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Let me start by saying that Roman Geldiyev is as professional as they come. He was very concerned about not only fixing my tile roof properly ensuring no leaks occur but also making sure that the repair is aesthetically pleasing as well. I would recommend Roman for any roofing repair needs. Great job Roman!
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By RYAN R. on 03/08/17
I had a roof leak in my house the other day that destroyed my ceiling. I called John Moore who sent out two people the next day, Charles Reddick and Roman Geldiyev. They arrived and were very professional, they explained what they were going to do and then gave me ...
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I had a roof leak in my house the other day that destroyed my ceiling. I called John Moore who sent out two people the next day, Charles Reddick and Roman Geldiyev. They arrived and were very professional, they explained what they were going to do and then gave me an estimate on the damages within 15 minutes. Both of them explained to me in great detail what was wrong with my roof and they also took pictures to show me the damages that i did not know were there. They also explained to me the options i had regarding the repairs and cost. They both went over what repairs would be made with the different options and how they would go about repairing them. I never submit any reviews, but i felt like theses two men deserved some notice from their company regarding the customer service they provided for me.
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By sherryl s. on 02/16/17
Roman G. provided excellent, time saving service. The education before and after my completed satisfied roofing repair was good "pass-on" information. He also explained my affordable options, which gave me the liberty of choosing. So often the consumer feels that t...
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Roman G. provided excellent, time saving service. The education before and after my completed satisfied roofing repair was good "pass-on" information. He also explained my affordable options, which gave me the liberty of choosing. So often the consumer feels that they have no control in situations as such,but Mr. Roman made me feel and understood that my decisions were the right ones for me. Mr. Roman G. comes highly recommended. Thank you. John Moore.
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By R.Rojas on 02/16/17
Roman was a very knowledgeable person. He did great work on my roof..

By jo a. on 02/16/17
Roman was very professional and courteous. Took his time to assess my roof issue. I feel he was very knowledgeable about roofs.

By jo a. on 02/16/17
Roman was very knowledgeable and explained to me exactly what he thought was going on with my roof. He took his time and did a thorough examination. He was professional and courteous in every way from his phone call telling me when he would arrive to his assessment of my roof .issue.

By Oliver W. on 02/16/17
Mr Geldiyev was very helpful and he did a great job.

By Marti Z. on 02/08/17
Great job, professional and quick

By jan and tom m. on 02/07/17
Roman came out one day to give us an estimate for roof repairs. He came out the following day and the work was completed. He was very professional and we really appreciated the efficiency.

By jane d. on 01/30/17
All the servicemen from John Moore were very courteous, helpful, and careful to be clean and neat. Most importantly, they seemed to be well trained and competent.

By Randal C. on 12/29/16
I had a small leak in my roof. Roman with John Moore arrived within an hour of my call and was very professional. He really knew his business and gave me several options for repair. He had it fixed in less than an hour. Price was reasonable and the service was outstanding!
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