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By Jim W. on 04/06/19
I was very pleased with every aspect of this transaction. The survey and estimate was very well explained. The repair and installation was likewise flawless. I very much appreciated the installation team and how they kept me up to date on what to expect next. Thank...
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I was very pleased with every aspect of this transaction. The survey and estimate was very well explained. The repair and installation was likewise flawless. I very much appreciated the installation team and how they kept me up to date on what to expect next. Thanks on a job well done.
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By Gabriella H. on 04/05/19
I'm still in my 1st year of a 10 year warranty, a problem arose with the A/C and Charles was here first thing in the morning! Happy and awake and knowledgeable. He figured it out , got the part, installed it and rechecked the whole unit. Everything runs great! Thank you Mr. Charles!

By Rowe, D. on 04/05/19
Vincent was there and found the problem right away. No more leak

By Kelli F. on 04/05/19
Fast, helpful and always efficient.

By Barbara G. on 04/05/19
Friendly, knowledgeable and courteous. Willing to explain and show where and why there was a problem and what they did to fix it. Hope you keep Joshua Davis around for a long time. It was a pleasure having him in my house.

By Chenoweth, B. on 04/05/19
David is an experienced professional, dedicated to doing the job right and being there for his clients now and in the future.

By Billie G. on 04/05/19
Very patient and very knowledgeable. Took his time to explain every detail of the concerns. Great "bed side manner". Definitely knows his stuff.

By Clark, J. on 04/05/19
Workers were very professional and skilled.

By McGinty, M. on 04/04/19
My experience with the last two plumbers at John Moore Services has been very bad (July 2018 & today April 4th 2019). They sent someone that I felt was going to deny any obligation on John Moore's part even though the part (floodstopper) was working prior to them ...
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My experience with the last two plumbers at John Moore Services has been very bad (July 2018 & today April 4th 2019). They sent someone that I felt was going to deny any obligation on John Moore's part even though the part (floodstopper) was working prior to them disabling it in July 2018 after their plumber got the sensor wet and couldn't figure out how to get it to work again. The original reason I called them was the pilot kept going out, nothing to do with the floodstopper. After multiple attempts to fix, they replaced the water heater under the 12 year warranty (which I paid for in the price of the water heater, this new plumber that came today felt I was indignant that I was complaining about the previous service and that plumber even though John Moore replaced under warranty for a bad water heater). The previous plumber 1) walked into my house without knocking and I immediately escorted him back into the garage as I never gave him permission to enter nor did he need to for the service needed, 2) turned my water off without telling me and then was going to leave and pick up the new water heater and be gone for 2-3 hours, and 3) I just don't think understood how to work around an issue that didn't fit into a box. The July plumber didn't know how to get the water heater to work and disconnected the floodstopper and pipe it was connected to and said he would come back to fix it since it was getting late and I was going on vacation so I was going to need to reschedule but did not want to deal with him again. The new plumber that came today immediately said it was a bad floodstopper system and I would have to buy and pay for a new one. The floodstopper worked before the original plumber showed up as I had hot water when the pilot light was working, if it was broken I would never have hot water. I have no way to prove this, but I felt they were going to deny having any responsibility for what their earlier plumber did. The only reason I got the water heater under warranty was because he witnessed it wasn't working and the normal fix by changing out the pilot unit caused the problem to get worse and the pilot wouldn't stay lit at all. So they had to replace the water heater.
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By Jennifer B. on 04/04/19
Troy has always done great work for our family. He is extremely knowledgeable in all things plumbing and can solve any problem.

By Varnell, T. on 04/04/19
I had someone come out the same day I called. The technician was polite and informative. Their prices may be a little higher but they are professional and the office staff are all very friendly. The convenient financing options are nice as well.

By Weaver, C. on 04/03/19
John Moore came out to our home in a timely manner. Charles, the roofer was on time and communicated when he was on his way. He was very thorough and identified some concerns that we were not aware of. And we are pleased that we were able to have those issues resol...
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John Moore came out to our home in a timely manner. Charles, the roofer was on time and communicated when he was on his way. He was very thorough and identified some concerns that we were not aware of. And we are pleased that we were able to have those issues resolved. Charles was very pleasant to do business with. Thank you again for the great service.
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By Rydzinski, R. on 04/03/19
At a time when the weather got colder and we lost our heat, John Moore came through to fix our problem. My entire system was in need of replacing and I feel they gave us a good price and I'm sure what will prove to be money well spent for a great system. Alex was a...
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At a time when the weather got colder and we lost our heat, John Moore came through to fix our problem. My entire system was in need of replacing and I feel they gave us a good price and I'm sure what will prove to be money well spent for a great system. Alex was a great service technician, and took great care of us.
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By Crosby, D. on 04/03/19
no comment

By Anita W. on 04/03/19
Thanks for sending Charles to install our new Attic Breeze solar powered ventilation system. Charles made the suggestion for the ventilation system and we are happy he did because we know, it gets really hot in the Summer months here in Houston. It took very little...
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Thanks for sending Charles to install our new Attic Breeze solar powered ventilation system. Charles made the suggestion for the ventilation system and we are happy he did because we know, it gets really hot in the Summer months here in Houston. It took very little time for him to install the unit because Charles is very knowledgeable of the work he performed. He was on time, courteous and professional. Thank you, Charles and thank you John Moore for having Charles as part of your team!
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By Anita W. on 04/03/19
0ur technician was Carlos (as well as another assistant who’s name I have unfortunately forgotten); they replaced my entire heating and A/C system. They were on time, which is important to me, courteous and very professional with the entire installation. Even mor...
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0ur technician was Carlos (as well as another assistant who’s name I have unfortunately forgotten); they replaced my entire heating and A/C system. They were on time, which is important to me, courteous and very professional with the entire installation. Even more important to me is when the job was completed, the area in the Attic is much more cleaner than when they started, with even more space to walk around, which is another plus for me and my home. I couldn’t have asked for a better set of Technicians/ Installers. They also completed the job quicker that originally anticipated. Thanks for the exceptional work!!! We slept well last night after having no heat for two days.
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By Wanda m. on 04/03/19
Will, Did a wonderful job. Very pleasant and respectful. Wanda munson

By Norman R. on 04/02/19
Very knowledgeable and helpful. He was on time and through in his review of the problem.

By Delford, Y. on 04/02/19
Mr. Fred C. with John Moore is one of the kindest people I have come in contact with. He's not just kind, very professional and proficient at doing his job. He didn't hesitate with the job, and was finished in no time at all. He can continue to do all my plumbing w...
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Mr. Fred C. with John Moore is one of the kindest people I have come in contact with. He's not just kind, very professional and proficient at doing his job. He didn't hesitate with the job, and was finished in no time at all. He can continue to do all my plumbing work. Thank you, Mr. Fred, you are an asset to the company.
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By Borbin, L. on 04/02/19
Abel did not show professional courtesy, and was unable to correct the plumbing problem by switching the hot nob to cold nob (shower) and blaming the home builder without checking his work before telling me the customer, and then let his emotions get the best of hi...
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Abel did not show professional courtesy, and was unable to correct the plumbing problem by switching the hot nob to cold nob (shower) and blaming the home builder without checking his work before telling me the customer, and then let his emotions get the best of him. If he was having bad day, do not take out on the customer.
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Jason H
Rating:
(42 total reviews)
David L
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(36 total reviews)
Carl C
Rating:
(34 total reviews)
Kristopher L
Rating:
(34 total reviews)
John D
Rating:
(29 total reviews)
Sky T
Rating:
(27 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Roman G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
75 total reviews
I've been working in the renovations business for over 12 years, and I am proud to be a part of John Moore family! I love soccer, travel, and discovering and trying new things. I do care and remember each customer that I have ever met.
By Rick F. on 04/17/17
Mr. Geldiyev and Mr. Reddick came to our house because we had roof damage and my wife and I are so thankful that they did. Both of these gentlemen were professional and did not cut corners. To us, it seemed that they cared about us and they cared about our house....
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Mr. Geldiyev and Mr. Reddick came to our house because we had roof damage and my wife and I are so thankful that they did. Both of these gentlemen were professional and did not cut corners. To us, it seemed that they cared about us and they cared about our house. They stand behind their work, and that is not something everyone does. Thank you to them both.
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By Doris L S. on 04/16/17
Roman Geldiyev did an awesome job repairing our roof. He explained everything to us and gave us 3 options to choose from. Very polite. Love John Moore Services.

By Martha S. on 03/25/17
Roman G. went out of his way to solve a leak problem that has been recurring for several years. He did not give up! Kudos and thanks!!

By Elizabeth O. on 03/21/17
Both Roman G. and Charles R. were professional and helpful. They took the time to explain the window leak problem and discussed 3 different options to address the issue. Very satisfied!

By Mitch C. on 03/09/17
Let me start by saying that Roman Geldiyev is as professional as they come. He was very concerned about not only fixing my tile roof properly ensuring no leaks occur but also making sure that the repair is aesthetically pleasing as well. I would recommend Roman for...
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Let me start by saying that Roman Geldiyev is as professional as they come. He was very concerned about not only fixing my tile roof properly ensuring no leaks occur but also making sure that the repair is aesthetically pleasing as well. I would recommend Roman for any roofing repair needs. Great job Roman!
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By RYAN R. on 03/08/17
I had a roof leak in my house the other day that destroyed my ceiling. I called John Moore who sent out two people the next day, Charles Reddick and Roman Geldiyev. They arrived and were very professional, they explained what they were going to do and then gave me ...
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I had a roof leak in my house the other day that destroyed my ceiling. I called John Moore who sent out two people the next day, Charles Reddick and Roman Geldiyev. They arrived and were very professional, they explained what they were going to do and then gave me an estimate on the damages within 15 minutes. Both of them explained to me in great detail what was wrong with my roof and they also took pictures to show me the damages that i did not know were there. They also explained to me the options i had regarding the repairs and cost. They both went over what repairs would be made with the different options and how they would go about repairing them. I never submit any reviews, but i felt like theses two men deserved some notice from their company regarding the customer service they provided for me.
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By sherryl s. on 02/16/17
Roman G. provided excellent, time saving service. The education before and after my completed satisfied roofing repair was good "pass-on" information. He also explained my affordable options, which gave me the liberty of choosing. So often the consumer feels that t...
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Roman G. provided excellent, time saving service. The education before and after my completed satisfied roofing repair was good "pass-on" information. He also explained my affordable options, which gave me the liberty of choosing. So often the consumer feels that they have no control in situations as such,but Mr. Roman made me feel and understood that my decisions were the right ones for me. Mr. Roman G. comes highly recommended. Thank you. John Moore.
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By R.Rojas on 02/16/17
Roman was a very knowledgeable person. He did great work on my roof..

By jo a. on 02/16/17
Roman was very professional and courteous. Took his time to assess my roof issue. I feel he was very knowledgeable about roofs.

By jo a. on 02/16/17
Roman was very knowledgeable and explained to me exactly what he thought was going on with my roof. He took his time and did a thorough examination. He was professional and courteous in every way from his phone call telling me when he would arrive to his assessment of my roof .issue.

By Oliver W. on 02/16/17
Mr Geldiyev was very helpful and he did a great job.

By Marti Z. on 02/08/17
Great job, professional and quick

By jan and tom m. on 02/07/17
Roman came out one day to give us an estimate for roof repairs. He came out the following day and the work was completed. He was very professional and we really appreciated the efficiency.

By jane d. on 01/30/17
All the servicemen from John Moore were very courteous, helpful, and careful to be clean and neat. Most importantly, they seemed to be well trained and competent.

By Randal C. on 12/29/16
I had a small leak in my roof. Roman with John Moore arrived within an hour of my call and was very professional. He really knew his business and gave me several options for repair. He had it fixed in less than an hour. Price was reasonable and the service was outstanding!
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