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By Rideaux, L. on 06/29/19
John Moore Services is a great company for home improvement needs. My Technician, Diego F. Was very knowledgeable and courteous and was able to evaluate my issue and give me an estimate of the work I needed. I’ve had many services completed through the years and ...
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John Moore Services is a great company for home improvement needs. My Technician, Diego F. Was very knowledgeable and courteous and was able to evaluate my issue and give me an estimate of the work I needed. I’ve had many services completed through the years and highly recommend them. I will continue to use their services and recommend them to friends and family.
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By Kersh, J. on 06/29/19
Henry was very professional and is an asset to John Moore. In fact, everyone, past and present, were professional in their actions, knowledge, and dress. My only recommendation is that they have cooler shirts to wear. It can get very hot. Maybe some type of coolin...
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Henry was very professional and is an asset to John Moore. In fact, everyone, past and present, were professional in their actions, knowledge, and dress. My only recommendation is that they have cooler shirts to wear. It can get very hot. Maybe some type of cooling apparel. John Moore is my go to AC service company. 5 's
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By Jon W. on 06/29/19
Had a problem with my air-conditioner so I called the company I had used previously. They came out and told me my entire system needed to be replaced and it wasn’t going to be cheap. I contacted John Moore to get a second opinion and they came out right away (the...
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Had a problem with my air-conditioner so I called the company I had used previously. They came out and told me my entire system needed to be replaced and it wasn’t going to be cheap. I contacted John Moore to get a second opinion and they came out right away (the same day). They did a great job; they were extremely professional and repaired my system for a third of the cost of what the other company tried to charge me. I am now a loyal John Moore customer.
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By Stanton, C. on 06/28/19
This gentleman was very polite. I had a problem with his conclusion with my air conditioner. He told me it need a new zone board. He called it the brain of the AC. He quoted a price of 1400.oo. I had second person look at it before making a choice. He pushed ...
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This gentleman was very polite. I had a problem with his conclusion with my air conditioner. He told me it need a new zone board. He called it the brain of the AC. He quoted a price of 1400.oo. I had second person look at it before making a choice. He pushed the reset button on the zoning board and my system was up. His bill for that was 0.0. I then got him to change my filter, and install 2 surge protector. He's earned my trust for future jobs.
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By Huerta, F. on 06/28/19
Had some trouble with my A.C. and called them for a quote. Very pleasant to deal with from the start of my first phone call to them. They asked me what i needed done, how they could help, and who they would send. Got me an appointment asap and kept me updated with ...
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Had some trouble with my A.C. and called them for a quote. Very pleasant to deal with from the start of my first phone call to them. They asked me what i needed done, how they could help, and who they would send. Got me an appointment asap and kept me updated with the workers arrival. Kiel was awesome. Very patient with my 100 questions, informative on what was going on with my a.c. and all the options i had to fix it. Thanks for everything!
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By Hieu H. on 06/28/19
John was very good!! Very nice!!

By Phylliss C. on 06/28/19
Prompt, efficient, thorough, polite, and informative. No high pressure sales

By Taylor, N. on 06/27/19
Cameron O did a great job! He informed me that I could get a free bath tub faucet from Delta since it had a lifetime warranty and he even talked to Delta on the phone to get new one ordered and mailed to my house.

By Anthony P. on 06/27/19
Awesome quick and friendly service!! Would definitely recommend to friends and family! Mr. Russell Herd thank you for your great work!

By Reginal J. on 06/27/19
No Comment

By Johnson, P. on 06/27/19
I had a great experience with all of John Moore employees from the Technicians, Plumber, even the guys who cleaned up the water and treated my attic because a water pipe was accidently damaged. Any repairs/installments were taken care of right away (same day). I ...
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I had a great experience with all of John Moore employees from the Technicians, Plumber, even the guys who cleaned up the water and treated my attic because a water pipe was accidently damaged. Any repairs/installments were taken care of right away (same day). I didn't even have to ask, each team knew exactly what to do to get the jobs completed. Each Team was professional, friendly and thorough on each job. They worked diligently to complete my AC/Furnace installment. I'm forever grateful because they went beyond what they needed to do to satisfy the customer, me. Thanks John Moore.
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By Suggs, J. on 06/27/19
Been waiting 3 days for Gerardo Garcia to get back to me with his quote, still no answere

By Barbara R. on 06/27/19
My service crew cared that this was a 'bad' day for me. They were helpful and took care of everything including unloading my car. The job was completed quickly and completely without leaving any mess. What wonderful guys, Thank you

By Johnston, N. on 06/27/19
Traivon Matthews is friendly, efficient, smart. He took the time to explain step by step what he was looking for, what he saw and how he could make it better. Spoke to us like we were people, not just one more stop in his day. Best, most comfortable visit. He is welcome back any time.

By Susana P. on 06/27/19
Awesome quick and friendly service!! Would definitely recommend to friends and family! Mr. Russell Herd thank you for your great work!

By Cheri G. on 06/26/19
John ***** is a friendly, professional company. We have used them for AC, electric and plumbing services, and have been very satisfied with their work. I highly recommend them!

By David A. on 06/26/19
no comment

By Laurie T. on 06/26/19
Traivon Matthews is friendly, efficient, smart. He took the time to explain step by step what he was looking for, what he saw and how he could make it better. Spoke to us like we were people, not just one more stop in his day. Best, most comfortable visit. He is welcome back any time.

By Florance, S. on 06/25/19
We had a different co. look at the system prior to John Moore. They weren't responsive to my questions and would not give me any idea of cost of replacing a part needed on the unit. John Moore was responsive and very helpful. The job took longer than we thought ...
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We had a different co. look at the system prior to John Moore. They weren't responsive to my questions and would not give me any idea of cost of replacing a part needed on the unit. John Moore was responsive and very helpful. The job took longer than we thought it would and we had to replace a thermostat as well as the part mentioned before. we also had to run a new wire from the a/c unit inside to the outside. All is well and the tech. though young was most helpful and professional. He called for advise whenever he could not immediately figure out the problem.
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By Mcdonald, C. on 06/25/19
Jack was terrific. He finished the job in a professional and timely manner. Thank you Jack!
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Select any employee to see all their reviews.

Pedro C
Rating:
(75 total reviews)
Kiel M
Rating:
(74 total reviews)
Trolyn G
Rating:
(69 total reviews)
Charles J
Rating:
(68 total reviews)
Charles R
Rating:
(50 total reviews)
Jason H
Rating:
(48 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Roman G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
79 total reviews
I've been working in the renovations business for over 12 years, and I am proud to be a part of John Moore family! I love soccer, travel, and discovering and trying new things. I do care and remember each customer that I have ever met.
By Andrade, L. on 05/02/18
I may be the luckiest man so far. Not only did I go through needing to renovate ans repair my home due to being flooded. My luck came in small miracles, none of which came from FEMA or SBA loan office but from people like my contractors and John Moore Services. Rom...
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I may be the luckiest man so far. Not only did I go through needing to renovate ans repair my home due to being flooded. My luck came in small miracles, none of which came from FEMA or SBA loan office but from people like my contractors and John Moore Services. Romain was awesome. Took care of the necessary work, found and recommended other work needed, and took care of that too. My impression came from him taking pictures of before and after the job, and he did great. I need to get things done this is why I call John Moore. Keep it up guys.
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By Andrew J. on 04/04/18
The bid was reasonable, the problem was described to me well, and the solution was logical and efficient. Roman did a good job and showed us through photos the extent of the sub roofing damage. He explained the solution alternatives and his suggestion for the best ...
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The bid was reasonable, the problem was described to me well, and the solution was logical and efficient. Roman did a good job and showed us through photos the extent of the sub roofing damage. He explained the solution alternatives and his suggestion for the best solution, which we appreciated and took.
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By Bruce J. on 04/02/18
Just had Roman Geldiyev (John Moore), roofing specialist, come by for an estimate, and had ended up having him complete the work. He was courteous, knowledgeable, and efficient. He gave me several estimates, high to low, and I choice the best one for me and was in ...
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Just had Roman Geldiyev (John Moore), roofing specialist, come by for an estimate, and had ended up having him complete the work. He was courteous, knowledgeable, and efficient. He gave me several estimates, high to low, and I choice the best one for me and was in and out quickly. He has my recommendation.
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By Mccoy, L. on 03/21/18
Tech said he would provide an estimate but never did so.

By Paine, L. on 02/12/18
Excellent service

By Pamela T. on 01/26/18
Very professional, great worker.

By C. D. on 01/22/18
Great service, and very professional. Was helped by Roman G. who broke down what problem or problems he found, gave me several options to consider, a did great work, complete with before pictures, and after pictures. Appreciated his time, work, and professionalism.

By Candi M. on 01/21/18
Alittle pricey but service was excellent, timely, and Roman was excellent.

By john j. on 01/17/18
very professional courteous and on time

By Donald V. on 01/11/18
Roman came out this morning and diagnosed the problems with my roof vents and showed me details via photos. We agreed on the type of replacement and he returned this afternoon for the installation. He was courteous and very professional and answered detailed questi...
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Roman came out this morning and diagnosed the problems with my roof vents and showed me details via photos. We agreed on the type of replacement and he returned this afternoon for the installation. He was courteous and very professional and answered detailed questions. I would not hesitate to utilize his services again.
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By Cowings, J. on 12/23/17
Always timely and professional

By Sawyer, E. on 12/05/17
I had a small roof leak. It turned out to be just a few loose nails. he was honest, and didn't make up all kinds of more expensive scenarios like some other bidders had done. He fixed it very quickly for a small, reasonable cost. I am very pleased.

By Robert H. on 11/26/17
Quote to repair two small leaks in the ceiling was outrageous over priced.

By Trapani, S. on 11/15/17
I had a new water heater and some pipes replaced this week. The work was done by John Moore. I have used their services in the past and again am very pleased with h the professionalism and courtesy of all staff . I am also very pleased with the quality of workmanship!

By Michael H. on 10/04/17
I had a very positive experience. The technician was very personable and professional.

By Joe S. on 09/19/17
After the rains of Hurricane Harvey, I had a small roof leak at the furnace roof exhaust duct. I called John Moore and got an appointment for a few days later. On the appointed day, no-one showed up so I waited four more days and still no-one. I called and the only...
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After the rains of Hurricane Harvey, I had a small roof leak at the furnace roof exhaust duct. I called John Moore and got an appointment for a few days later. On the appointed day, no-one showed up so I waited four more days and still no-one. I called and the only appointment I could get was nine days away. Finally I was contacted by Roman G (field service tech) and he came out a day before my appointment. He quickly determined what the problem was and gave me an estimate. It was late, and he did not have the type of flashing needed so after I approved the estimate, he said he would be back in the morning to correct the problem. He returned the next morning and corrected the problem. He also, at my request, took before and after pictures and sent them to me. As with most John Moore field service technicians I found Roman G to be very professional, knowledgeable, and efficient. He made the whole process very pleasant.
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By Jorge Del M. on 09/15/17
As a result of the heavy rain we had a minor leak in our bedroom ceiling. We contacted John Moore Services which we had used in the past with a good service experience. They assign Roman Geldiyev (Roman G.) as a Roofer Specialist. Roman did a great job taking the t...
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As a result of the heavy rain we had a minor leak in our bedroom ceiling. We contacted John Moore Services which we had used in the past with a good service experience. They assign Roman Geldiyev (Roman G.) as a Roofer Specialist. Roman did a great job taking the time to explain to me what the problem was and how he was going to fix it. Upon my acceptance of the quote he proceeded to do the job taking the necessary pictures to show the before/after of the problem. He did a very professional work to our complete satisfaction. Whenever we have another problem in the future we will certainly call John Moore asking for Roman G. to fix the problem. Thank you!
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By James Mark L. on 09/10/17
The source of the water leaks into my wife's ground floor office was misdiagnosed as being the metal roof flashing over the bay window where silicone sealant was cracked. Roman G. came to perform flashing sealant repair, but took the initiative to report to me that...
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The source of the water leaks into my wife's ground floor office was misdiagnosed as being the metal roof flashing over the bay window where silicone sealant was cracked. Roman G. came to perform flashing sealant repair, but took the initiative to report to me that the problem was actually missing/eroded mortar from between and under bricks in the brick ledge above the metal roof. He repaired not only the mortar in the brick courses but also sealed metal roof flashing. After the initial misstep, the exterior work was completed over two afternoons. Although I had to watch closely to make sure that short cuts were not taken, once we all got aligned on what was to be done inside, the interior work performed was of good quality. The drywall and painting crew (2 men) was punctual and diligently completed the scope of work over two days. Importantly, since we were paying cash (the total was below our homeowner's policy deductible amount), the work began and was completed within 3 days of the estimator's visit and less than 10 days after the Harvey storm left the area.
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By GEOFFREY on 09/07/17
I had a very professional visit from John Moore Services today. The technician showed me exactly the cause of my issues and we worked out a great solution.

By John C. on 08/30/17
You guys (Roman & Charles) saved our home. We are grateful for your diligence, your professionalism and your skill in repairing our roof prior to the terrible rain storm (Hurricane Harvey). We pray that your homes survived the flooding.
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