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By Carolyn W. on 05/23/19
Gil and Javier were awesome. They explained what they were doing each step of the way. The person who came out to give me the estimate (forgot his name, but I saw him in John Moore commercials) did a great job inspecting everything. Was a bit more that I realize...
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Gil and Javier were awesome. They explained what they were doing each step of the way. The person who came out to give me the estimate (forgot his name, but I saw him in John Moore commercials) did a great job inspecting everything. Was a bit more that I realize it would cost, but it was worth every penny. The guy who came out to replace my breaker box informed me I was just in time for the replacement. My house could have caught on fire . I was very pleased with everything everyone did for me.
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By Jack G. on 05/23/19
No comments

By Winans, J. on 05/22/19
Prompt, Professional, Problem resolved.

By Sharr, S. on 05/22/19
Job very well done in professional manner. Highly recommend.

By Keene, G. on 05/22/19
Joshua did a great job. If I should any more problems I would like to have him back.

By Dan D. on 05/21/19
no comment

By Drew R. on 05/21/19
Great service explained everything very well and we would recommend to all our friends

By Leedy, B. on 05/21/19
Really enjoyed my experience with Willie G. He was very friendly and I felt very comfortable welcoming him into my home. Willie was very knowledgeable and made it easy to understand the issue that I was experiencing with my plumbing. Additionally, I would be happy ...
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Really enjoyed my experience with Willie G. He was very friendly and I felt very comfortable welcoming him into my home. Willie was very knowledgeable and made it easy to understand the issue that I was experiencing with my plumbing. Additionally, I would be happy to have him as my technician if services from John Moore are needed again! Willie receives FIVE stars from me! THANK YOU WILLIE!
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By Marjorie B. on 05/21/19
Hamad was the best!!! I have a new AC guy!!! Will use John Moore for now on.

By Claudia Jeremy R. on 05/20/19
Great customer service. Our technician was friendly and explain all the process

By Timothy G. on 05/20/19
Nobody would fix our outside water faucet because it looked like a lot of hard work so we called John Moore. Russell Herd came out and he was fantastic. Gave us an estimate and stuck to it. He made a job nobody else wanted to do look easy. Thank you so much John Mo...
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Nobody would fix our outside water faucet because it looked like a lot of hard work so we called John Moore. Russell Herd came out and he was fantastic. Gave us an estimate and stuck to it. He made a job nobody else wanted to do look easy. Thank you so much John Moore for having such awesome plumbers and thank you Russel Herd.
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By Gladys W. on 05/20/19
Excellent, efficient, and polite service. Just the way it should be!

By King, Vern P. on 05/19/19
Excellent service and great staff....They deliver the quality and service you expect.

By Fonda J. on 05/18/19
Wonderful job and very polite in explaining things and answering questions! Very satisfied with the work that was done!

By Fred C. on 05/17/19
Fred is very good. He worked hard to replace my kitchen faucet which had to be cut out with a reciprocating saw.

By Darrell B. on 05/17/19
Rey is very thorough - even though I had a leak in the ceiling of the first floor, he checked the water heater in the attic and found that it was a fire hazard with flame residue on its outside cover. Thanks Rey for catching this!!!!!!

By Rideaux, L. on 05/16/19
My technician Eric *. was AWESOME! His assistant also did a great job. He was very professional, courteous and knowledgeable about the work being done. He advised me of the stages or work as he progressed. I highly recommend John Moore services for all of your home...
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My technician Eric *. was AWESOME! His assistant also did a great job. He was very professional, courteous and knowledgeable about the work being done. He advised me of the stages or work as he progressed. I highly recommend John Moore services for all of your home improvement needs. They cleaned up when finished with their work and left my home as spotless as when they arrived. The service was great.
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By Sylvia B. on 05/16/19
I like having 1 company that can take care of all and any problem.

By Meagan F. on 05/16/19
Kiel was a courteous and quick technician. He was even friendly with my somewhat obnoxious dog who gets very curious with new people.

By Mitchell, C. on 05/16/19
(no comment)
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CALL TO SCHEDULE
713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
210 total reviews!
Christian L
Rating:
119 total reviews!
Hamad D
Rating:
(100 total reviews)
Robert W
Rating:
(87 total reviews)
Darrell K
Rating:
(80 total reviews)
Derick M
Rating:
(77 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Derick M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
77 total reviews
I've been in the plumbing industry for 4 years. I love the challenge of solving problems and helping customers. My favorite thing about John Moore is the family environment. In my spare time, I volunteer as a youth football and baseball coach.
By Jack G. on 05/23/19
No comments

By Edward R. on 04/12/19
No comments

By Margaret V. on 04/01/19
I had someone come out the same day I called. The technician was polite and informative. Their prices may be a little higher but they are professional and the office staff are all very friendly. The convenient financing options are nice as well.

By Erick H. on 03/27/19
Excellent! Professional, and polite.

By Henderson, K. on 01/30/19
(no comment)

By Kenneth H. on 01/28/19
The nicest person that has completed service at our home. The technician was very knowledgeable in the service provided. He explain everything that he was gooing to perform. I hopes he is the technician that comes to my home when I need service again. I wish there ...
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The nicest person that has completed service at our home. The technician was very knowledgeable in the service provided. He explain everything that he was gooing to perform. I hopes he is the technician that comes to my home when I need service again. I wish there was a way to request he everytime.
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By Frances M. on 01/25/19
Excellent service

By James R. on 01/22/19
Wonderful service and attention to detail

By Young, C. on 01/21/19
Very knowledgeable serviceman. He was prompt and called to provide a timeline. He discussed cost and procedure up front prior to doing any work for approval. I have used John Moore Services in the past and will do so again. I feel you can trust them. I also like th...
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Very knowledgeable serviceman. He was prompt and called to provide a timeline. He discussed cost and procedure up front prior to doing any work for approval. I have used John Moore Services in the past and will do so again. I feel you can trust them. I also like that they sent a pic of the serviceman to me prior to his arrival. The serviceman clearly had his credentials displayed.
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By Young, C. on 01/21/19
Very knowledgeable serviceman. He was prompt and called to provide a timeline. He discussed cost and procedure up front prior to doing any work for approval. I have used John Moore Services in the past and will do so again. I feel you can trust them. I also like th...
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Very knowledgeable serviceman. He was prompt and called to provide a timeline. He discussed cost and procedure up front prior to doing any work for approval. I have used John Moore Services in the past and will do so again. I feel you can trust them. I also like that they sent a pic of the serviceman to me prior to his arrival. The serviceman clearly had his credentials displayed.
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By Meloncon, T. on 01/21/19
The serviceman, Mr. Mouring came on time given, when he called. He made the repairs we needed in the kitchen and bathroom. He explained well, what the problems were and took care of them. We were very satisfied with the work.

By Bielfeldt, J. on 01/18/19
The technician is very nice man but he does not seem to know what he is doing. I was explained that it would cost $500 to look through the camera from the roof through the pipe and he said my pipe is broken. He then told me it would cost me $6000-7000 dollars! I wa...
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The technician is very nice man but he does not seem to know what he is doing. I was explained that it would cost $500 to look through the camera from the roof through the pipe and he said my pipe is broken. He then told me it would cost me $6000-7000 dollars! I was like “yikes” no way I can afford it. I denied. Paid $186 something for service fees. Anothe friend referred me to his friend who’s plumber. he checked and said it is not broken. All I needed was to have snake into the wall pipe to unclog it. He said everything looks good. I felt The John Moore is riping you off. Be cautious and get a few estimates before making a decision using the services. Disappointing with John Moore Plumbing. I had to ask for 100% refund but they offered me the half and I accepted.
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By Cynthia Y. on 01/15/19
My serviceman called to let me know when he would arrive. Once here he was respectful of my home and placed covers on his shoes which I appreciated greatly. The cost for the service was discussed upfront prior to the beginning of the drain clean. He started work r...
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My serviceman called to let me know when he would arrive. Once here he was respectful of my home and placed covers on his shoes which I appreciated greatly. The cost for the service was discussed upfront prior to the beginning of the drain clean. He started work right away and answered all my questions regarding the process. I would like to add that I liked the fact that John Moore sent a photo and name of the serviceman prior to his arrival which left no question as to who he was. I will use John Moore again as well as this serviceman.
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By Molina, F. on 01/10/19
Unfortnately, the repair was not accomplished. The estimate given was outrageous. I had good experience with John Moore in the past, not this time.

By Anita M. on 01/08/19
I needed service for my kitchen sink and Derick M. came. I was pleasantly surprised since he came before for the bathroom. He explained everything and showed me outdoors what he was talking about. Since I am a visual person, this was extremely helpful. He performed...
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I needed service for my kitchen sink and Derick M. came. I was pleasantly surprised since he came before for the bathroom. He explained everything and showed me outdoors what he was talking about. Since I am a visual person, this was extremely helpful. He performed the service efficiently even with an interruption from my doggie. As usual,I am very pleased with John Moore and their technicians. I used them for my plumbing and for my roof repair and I have not been disappointed. Thank you for your services.
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By Jim B. on 12/26/18
I called for a kitchen drain clean-out to include the clean-out, camera scope the sewer line from kitchen to main line, and recommendation for any other work. From the first call to completion on site the job was fast, excellent service. Scoping the kitchen drain l...
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I called for a kitchen drain clean-out to include the clean-out, camera scope the sewer line from kitchen to main line, and recommendation for any other work. From the first call to completion on site the job was fast, excellent service. Scoping the kitchen drain line in this old house revealed a caved in line. We got an estimate and from john Moore and 2 more competitive bids. John Moore was competitive, on time, efficient and cleaned up after their work. Did I mention courteous? Really nice people.
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By Estrada, B. on 12/21/18
Great company, honest answers, quality work. And all on time, too!

By Estrada, B. on 12/21/18
Honest people, honest work. On time, explains options, and genuinely offers quality work.

By Careaga, G. on 12/05/18
(no comment)

By Ali S. on 12/05/18
Pro: To their credit. They worked me in the same day. The tech showed up on time and attempted to snake the drain out. He tried his best but unsuccessful. Con: 15-20 minuets of work with no results. $200.00. Ouch.
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