CALL TO SCHEDULE
713-730-2525
By Snaith, E. on 08/05/19
Technician was very polite and professional. Gerord was able to quickly pinpoint and fix the electrical problem. Thanks

By Snaith, E. on 08/05/19
Technician was very polite and professional. Gerord was able to quickly pinpoint and fix the electrical problem. Thanks

By Snaith, E. on 08/05/19
echnician was very polite and professional. Gerord was able to quickly pinpoint and fix the electrical problem. Thanks

By Norwood, A. on 08/04/19
AC technicians were prompt, courteous, efficient, & very knowledgeable. The job was done just as promised. Technicians left us with a clean & liveable house. Greatly appreciate the John Moore team!

By Gerber, D. on 08/04/19
wonderful and great work

By Montalvo, R. on 08/04/19
Mr. Russell was very knowledgeable and professional. He offered options to address the issues at my house. Nick L. Provided excellent customer service and went above and beyond his job. He helped me understand all of the issues with my house and provided numerou...
(View More)
Mr. Russell was very knowledgeable and professional. He offered options to address the issues at my house. Nick L. Provided excellent customer service and went above and beyond his job. He helped me understand all of the issues with my house and provided numerous solutions. He is very trustworthy and a great representative of the John Moore company. Charles R. Was prompt and very professional. He took minimal time to assess my bathroom for a renovation. He was efficient yet thorough. Mr. Wallace provided great customer service. He explained everything clearly and concisely. Based on this experience I have already scheduled other consultations for other work needed at my house.
(View Less)

By Montalvo, R. on 08/04/19
Mr. Russell was very knowledgeable and professional. He offered options to address the issues at my house. Nick L. Provided excellent customer service and went above and beyond his job. He helped me understand all of the issues with my house and provided numerou...
(View More)
Mr. Russell was very knowledgeable and professional. He offered options to address the issues at my house. Nick L. Provided excellent customer service and went above and beyond his job. He helped me understand all of the issues with my house and provided numerous solutions. He is very trustworthy and a great representative of the John Moore company. Charles R. Was prompt and very professional. He took minimal time to assess my bathroom for a renovation. He was efficient yet thorough. Mr. Wallace provided great customer service. He explained everything clearly and concisely. Based on this experience I have already scheduled other consultations for other work needed at my house.
(View Less)

By Walter Collins J. on 08/04/19
no comment

By Jennifer K. on 08/04/19
I want JOHN MOORE SERVICES UPPER MANAGEMENT, and future potential plumbing customers to know that RUSSELL HERD carried this entire company on his shoulders yesterday. I was in need of plumbing repair that would have eventually became an emergent situation. After be...
(View More)
I want JOHN MOORE SERVICES UPPER MANAGEMENT, and future potential plumbing customers to know that RUSSELL HERD carried this entire company on his shoulders yesterday. I was in need of plumbing repair that would have eventually became an emergent situation. After being left TWICE unrepaired by another employee, I was beginning to feel a bit jilted and surprised. I have had about ten interactions with JMS over the past couple of years and have been absolutely blown away by their customer service. BUT, it only takes one nail to flatten a tire. I felt a little betrayed to be honest. Then comes along Mr. Herd. When Russell arrived yesterday he was kind, completely knowledgeable, and eager to help. FIFTEEN MINUTES. That's how long it took him to fix my pipe separation and repair my confidence in JMS. Russell, you should be the face of John Moore and I have the utmost respect and gratitude for you. Thank you for lifting this burden off our shoulders. xoxoxo
(View Less)

By Jennifer K. on 08/03/19
I want JOHN MOORE SERVICES UPPER MANAGEMENT, and future potential plumbing customers to know that RUSSELL HERD carried this entire company on his shoulders yesterday. I was in need of plumbing repair that would have eventually became an …More

By Butler, G. on 08/03/19
The technician, Diego Ferreyra, of John Moore HVAC did an awesome job for us! Mr. Ferreyra was very professional, knowledgeable, and much appreciated! Thank you John Moore for having him as an employee!

By Canales, R. on 08/03/19
My A/C line had a leak and all the freon was gone. John Moore was awesome. They had a tech out the next day. I have an older system and my Tech Jason explained everything he had to do and how much. It was expensive but it was expected. Jason came back the next day ...
(View More)
My A/C line had a leak and all the freon was gone. John Moore was awesome. They had a tech out the next day. I have an older system and my Tech Jason explained everything he had to do and how much. It was expensive but it was expected. Jason came back the next day and took care of my A/C. He did not try to sell me a new Unit knowing I was not ready for that investment yet. He was able to work with what I have and actually made my existing system “Moore” (get it more) reliable. Thank you
(View Less)

By Sinclair, F. on 08/03/19
Jaime was very friendly and helpful answering any and all questions asked. I would highly recommend him.

By Gwendlyn J. on 08/03/19
no comment

By Kathy Albert C. on 08/03/19
Efficient and professional service provided.

By Rideaux, L. on 08/02/19
John Moore is a company that stands by their work. They give excellent service and provide you with honest estimates. My Tech, Diego F. was very knowledgeable and courteous and kept me apprised of what needed to be done. He completed the work in a prompt manner and...
(View More)
John Moore is a company that stands by their work. They give excellent service and provide you with honest estimates. My Tech, Diego F. was very knowledgeable and courteous and kept me apprised of what needed to be done. He completed the work in a prompt manner and reviewed the work with me upon his completion. I will continue to recommend John Moore Services to family and friends.
(View Less)

By Ricardo B. on 08/02/19
No comment

By Poulton, P. on 08/02/19
Papal was a very professional individual and explained everything he was doing. I was very pleased with him as a technician. He provided outstanding service and the company should consider him an asset.The only issue I have is that my unit needed 4 lbs of refrigera...
(View More)
Papal was a very professional individual and explained everything he was doing. I was very pleased with him as a technician. He provided outstanding service and the company should consider him an asset.The only issue I have is that my unit needed 4 lbs of refrigerant and he explained because it is a closed system, either there was not enough refrigerant put in it initially or a possible leak. Since there were no signs of a leak, I lean more towards not enough put in it to begin with. The entire new system was installed by John Moore approximately 4 years ago. I felt I had to pay a hefty price for refrigerant that should of been put in when it was installed originally.
(View Less)

By Sharon J. on 08/02/19
Very professional and great knowledge....beyond expectations

By Ashur T. on 08/01/19
The service was good although the tech was rerouted to another job which delayed his arrival.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525

Select any employee to see all their reviews.

Leonard C
Rating:
(76 total reviews)
Kiel M
Rating:
(76 total reviews)
Pedro C
Rating:
(75 total reviews)
Charles J
Rating:
(71 total reviews)
Charles R
Rating:
(55 total reviews)
Jason H
Rating:
(51 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
713-730-2525

Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.