CALL TO SCHEDULE
1-330-784-4817
By Nancy P. on 07/15/19
Hi, Sean is a five star employee of Jennings. He does his work professionally and efficiently. He also gives the explanation of work. And also pleasant natured.Pls send back for fall work on furnaces. Thanks Sean.

By Eddie on 07/12/19
My service tech Ben Wilson was great. When another company I called kept telling me day after day after scheduling me that they weren't able to come to my house Jennings came out right away! Even though it was a little later in evening then anticipated (Blaming the...
(View More)
My service tech Ben Wilson was great. When another company I called kept telling me day after day after scheduling me that they weren't able to come to my house Jennings came out right away! Even though it was a little later in evening then anticipated (Blaming the hot season we have this year and everyone needing to get their a/c serviced) Ben was very professional and friendly and diagnosed my a/c unit right away. Cost was very reasonable for the issue I had and am very pleased with the work and customer service that was provided to me and my family.
(View Less)

By DAVID H. on 07/11/19
Very efficient - Alexander was very helpful and did a comprehensive review of our HVAC system,

By Debbie P. on 07/11/19
Alex is the most professional, personable, caring expert service technician we have ever encountered. He always knows exactly what to do in case of any issues & has enlightened us to several aspects of our h vac system so that we can pre-emptively operate our syste...
(View More)
Alex is the most professional, personable, caring expert service technician we have ever encountered. He always knows exactly what to do in case of any issues & has enlightened us to several aspects of our h vac system so that we can pre-emptively operate our system in the most efficient & successful way. We appreciate his personal concern for us & our property & recommend him with the highest regard. Thank you. Debbie Petersilge
(View Less)

By Ingrid K. on 07/11/19
no comment

By David M. on 07/11/19
Robert was an awesome technician. Very knowledgeable and polite. Jennings heating and cooling is an amazing business. Would recommend to everyone!

By Al N. on 07/11/19
I feel they grossly overcharged us for service work on our AC unit in an attempt to lock us in to buying a new unit (both air and heat). The service work charge can be applied toward the purchase of a new unit if we act within 10 days. I feel this is an over aggr...
(View More)
I feel they grossly overcharged us for service work on our AC unit in an attempt to lock us in to buying a new unit (both air and heat). The service work charge can be applied toward the purchase of a new unit if we act within 10 days. I feel this is an over aggressive attempt to get us to buy a new unit. This is not what I was looking for and feel as if I was taken advantage of. I will not be using this company in the future. The service person was polite and professional, I am just bothered by their business practice of forcing people into buying new units. I'd like to post my response to Don Truex' response to my above review. Dear Don, Thank you for your response regarding my complaint. The technician certainly did provide an estimate of the services he performed prior to doing so, and there was no surprises that day. However, I am far from an expert when it comes to AC repairs and I was under the impression that these services were 100% necessary for our current unit. After the services were performed he notified me that the current unit probably will not last much longer and that he quoted several options for both an AC and heating unit (not just an AC unit). Most problematic is that after showing the invoice to a contractor friend who showed his heating and cooling service provider, we were told that we paid $1,100 of around $400 worth of services. The constant implication from the technician was that we should view this more as a 'down payment' for a future unit rather than repairs to our current one. That is not what I signed up for. Again, thank you for the response. I will take my losses and move on.
(View Less)

By Mary H. on 07/10/19
I am a long-time customer and I highly recommend Jennings. They are prompt for appointment times and the technicians are competent and professional. I like the safety check that is included with routine maintenance service calls. The scheduler, Holly, is efficient and friendly.

By Paula on 07/10/19
Matt was friendly, knowledgeable, efficient and tidy in diagnosing and replacing our hot water tank. We have confidence in Jennings’ quick, reliable service.

By Dennis and Julie L. on 07/09/19
Dave always is efficient and reliable, appreciate the good service from Jennings!

By William S. on 07/09/19
Sean was very concerned for our situation and worked hard to get the system working. While not impressed with the office help, Sean explained that they had been swamped with A/C service calls and were stretched thin in the office.

By Chip m. on 07/09/19
Matt, did a great job explaining what needed done and performing the work.

By Robert J. on 07/08/19
Geo unit froze up on July 3 (naturally) so called on July 5 (late in the day) and got an appointment for the following Monday. Brian came out and looked over the unit. I was of course expecting the long face and "It really needs to be replaced" but happily he told ...
(View More)
Geo unit froze up on July 3 (naturally) so called on July 5 (late in the day) and got an appointment for the following Monday. Brian came out and looked over the unit. I was of course expecting the long face and "It really needs to be replaced" but happily he told me it was fine - just a blocked up filter (my bad). I'd already put in clean filters (close the barn door after the horses are out, that's me) but when I'd turned it on had water all over the floor. Brian cleaned out the drain and all was well. Quick, easy, friendly service with no attempt to drain my wallet.
(View Less)

By Judith L. on 07/08/19
I highly recommend Dave Braun at Jennings Heating & Cooling for any service needs. Dave was prompt, professional and friendly. He very thoroughly inspected every aspect of my eighteen year old air conditioning unit and the air handler. Dave provided information reg...
(View More)
I highly recommend Dave Braun at Jennings Heating & Cooling for any service needs. Dave was prompt, professional and friendly. He very thoroughly inspected every aspect of my eighteen year old air conditioning unit and the air handler. Dave provided information regarding homeowner maintenance steps to keep the unit working as long as possible. In addition, he was observed that an incorrect part, which was failing, had previously been installed in the unit. He took the extra step to contact the manufacturer to confirm that the new replacement part was correct. He also helped me complete a First Energy rebate form to take advantage of a $50 tune up rebate offer. I look forward to continuing to work with Dave and Jennings for my air conditioning service needs in the years to come! Thank you!
(View Less)

By GWENDOLYN B. on 07/04/19
Excellent very thorough and neat and friendly.

By Al N. on 07/04/19
I feel they grossly overcharged us for service work on our AC unit in an attempt to lock us in to buying a new unit (both air and heat). The service work charge can be applied toward the purchase of a new unit if we act within 10 days. I feel this is an over aggr...
(View More)
I feel they grossly overcharged us for service work on our AC unit in an attempt to lock us in to buying a new unit (both air and heat). The service work charge can be applied toward the purchase of a new unit if we act within 10 days. I feel this is an over aggressive attempt to get us to buy a new unit. This is not what I was looking for and feel as if I was taken advantage of. I will not be using this company in the future. The service person was polite and professional, I am just bothered by their business practice of forcing people into buying new units.
(View Less)

By Jim R. on 07/03/19
Sean's an excellent professional. Terrific job!

By Mark E. on 07/02/19
No comment

By Marty and Rebecca D. on 07/02/19
Thank you Ken for your friendly visit and checkup on our airconditioner

By Thomas T. on 07/01/19
Alex Zylko service technician for Jennings just did semi annual furnace/ air systems. Alex is a very professional, friendly, knowledgeable technician. Was a pleasure to meet him. Did a great job of serving and cleaning our furnace unit. Thank you Alex and Jennings
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
1-330-784-4817

Select any employee to see all their reviews.

SEAN P
6 Years
Rating:
175 total reviews!
MATTHEW L
10 Years
Rating:
156 total reviews!
HOLLY D
Customer Service Rep.
Rating:
(4 total reviews)
DAVE B
Rating:
(136 total reviews)
ALEXANDER Z
Rating:
(130 total reviews)
BEN W
Rating:
(77 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Jennings Heating Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
1-330-784-4817

Customer service is always a top priority at Jennings Heating Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.