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By John W. on 05/21/20
I had an issue with a water heater that was recently purchased. JR Bolton sent out a technician (Angel) and had him knock out the job in under two hours. Prompt, professional, courteous. Came in, evaluated the situation, identified the issue and corrected the...
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I had an issue with a water heater that was recently purchased. JR Bolton sent out a technician (Angel) and had him knock out the job in under two hours. Prompt, professional, courteous. Came in, evaluated the situation, identified the issue and corrected the problem. Just as it should be. Thank you Angel and JR Bolton. good job!
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By George M. on 05/20/20
Al was a very professional technician, with a mask and no handshake, who took his time with new high tech equipment to diagnose my HVAC system. J. R. Bolton has a great staff of technicians that I’ve been using for over 10 years and l’ve yet to be disappointed.

By Emily A. on 05/18/20
no comment

By Ian G. on 05/08/20
The new HVAC was installed at the scheduled date and in good time. The three technicians were easy to work with and left things in good order. A problem with an incorrect thermostat was corrected the next morning (but the system still worked in the mean time). A pleasant experience.

By Elizabeth W. on 04/30/20
Dario was fabulous today! The gas line to our cooktop had to be moved in order to install our new oven. It was not an easy task, and Dario solved our problem. Super knowledgeable and professional!

By Jane P. on 04/03/20
We have been using J.R.Bolton Services for about 15 years and have always been completely pleased with their knowledge and workmanship. We have saved much energy expense following their guidance. Recently their installer Angel H. did a fantastic job correcting a pr...
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We have been using J.R.Bolton Services for about 15 years and have always been completely pleased with their knowledge and workmanship. We have saved much energy expense following their guidance. Recently their installer Angel H. did a fantastic job correcting a problem and he knew his stuff so it would never happen again. Your company offers us peace of mind that the job is always done right. Thanks.
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By Victoria W. on 03/30/20
The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with...
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The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with attention to safety for their customers and their staff during this time.
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By Kenny S. on 03/28/20
Very professional, on time, and efficiently found and fixed our problem and performed service as well. Highly recommend!!

By Ray S. on 03/17/20
As always professional and fast.

By Ronald K. on 03/12/20
The best service and courteous repair man. The ladies in the office were great!

By Rick C. on 03/05/20
Ross provided a great customer experience!

By Richard B. on 03/05/20
Ross was on time, pleasant and efficient. We are glad to have our fireplace working again.

By Victoria L. on 03/02/20
Great response. On a Sunday. Thank you.

By Jeff T. on 02/22/20
ANGEL & DAKOTA DID A GREAT JOB. ON TIME, VERY POLITE,CLEANED UP WORK AREA, GAVE GREAT INSTRUCTIONS ON HOW TO USE. NICE GROUP TO WORK WITH. LOVE THE ELECTRIC FIREPLACE INSERT!!!

By Linda S. on 02/19/20
Dario was very good when he came to our home. Found the gas leak, did the repair. He also cleaned our fireplace and rearranged our logs. He did a wonderful job and no mess to clean up. He did a great job.

By John Miles F. on 02/17/20
The man that serviced our fireplace not only repaired the fireplace but he cleaned the folding windows that cover the fireplace. He was conscientious and professional.

By Cindy N. on 02/12/20
Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a...
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Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a new thermal expansion valve on the tankless water heater, as the previous one was leaking. They were thorough, informative, and professional. I learn from JR Bolton every time they're in my house about what it takes to maintain a house in good running order.
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By Richard D. on 02/12/20
From the selection process with Chris, sales/showroom, to the installation by Bryce and Angel, the experience was great. They were all very helpful and extremely knowledgeable about the product/gas logs. Look forward to having a free standing unit put in the sunroom next year.

By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
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Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
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By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
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Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
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770-449-3692

Select any employee to see all their reviews.

J. R. Bolton Services Team
35 Years
Rating:
163 total reviews!
Al E
7 Years
Rating:
83 total reviews!
Linda V
Customer Service Rep.
10 Years
Rating:
(5 total reviews)
Scot G
Customer Service Rep.
1 Year
Rating:
(9 total reviews)
Ross B
Rating:
(64 total reviews)
Angel H
Rating:
(51 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period J. R. Bolton Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at J. R. Bolton Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Ross B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
64 total reviews
In my personal time, I enjoy spending time with my fiance, family and friends. I enjoy solving home comfort problems that the average service tech cannot solve.
By Ray S. on 03/17/20
As always professional and fast.

By Rick C. on 03/05/20
Ross provided a great customer experience!

By Richard B. on 03/05/20
Ross was on time, pleasant and efficient. We are glad to have our fireplace working again.

By Betty M. on 12/22/19
I love my fireplace. Ross did an excellent job. Very professional and answered all of my questions. I would highly recommend!

By Rose M H. on 12/13/19
Angel and Bryce installed my new electric fireplace insert purchased from JR Bolton. They were on time, extremely courteous and friendly, ensured everything was protected before starting the installation, cleaned up, and made sure I understood the operation. They c...
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Angel and Bryce installed my new electric fireplace insert purchased from JR Bolton. They were on time, extremely courteous and friendly, ensured everything was protected before starting the installation, cleaned up, and made sure I understood the operation. They concentrated on their work and so were very efficient in completing the installation. I would definitely use JR Bolton and Angel and Bryce again. Love my new fireplace!
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By Joan P. on 12/06/19
Very happy with service I received today from Ross. This was for maintenance on heating and direct vent fireplace. He did a great job cleaning up fireplace that was neglected by prior owner and it looks as good as new. He explained to me issues found on my furna...
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Very happy with service I received today from Ross. This was for maintenance on heating and direct vent fireplace. He did a great job cleaning up fireplace that was neglected by prior owner and it looks as good as new. He explained to me issues found on my furnaces and went over estimates. No pressure at all. I highly recommend.
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By Dan B. on 11/18/19
Great experience. Called when they said they'd call. Arrived when they said they'd arrive. Fixed my ventless gas logs...they're now working great. The Bolton rep, named Ross, was friendly, personable, efficient and skillful. What more could anybody want! I highly recommend!

By Mark B. on 10/21/19
Ross, who was my J.R. Bolton Services, Inc. technician today did an excellent job. He called me 25 minutes prior to his arrival to let me know he was on the way. He performed all diagnostic tests required to verify that my geothermal HVAC was operating at peak ef...
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Ross, who was my J.R. Bolton Services, Inc. technician today did an excellent job. He called me 25 minutes prior to his arrival to let me know he was on the way. He performed all diagnostic tests required to verify that my geothermal HVAC was operating at peak efficiency. His visit lasted approximately one hour and 15 minutes. The payment process took about 2 minutes and was handled electronically via a pad-type mobile computer. Ross was courteous and professional throughout the entire process. I strongly recommend J.R. Bolton Services, Inc. for all of your HVAC needs.
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By Carla F. on 09/26/19
Ross was extremely professional and kept me informed about everything he was doing and why it was necessary. He also kept me up to date on how long the work would take and gave me updates about the progress. Couldn’ Be more pleased with his work and positive attitude.

By Keith B. on 09/21/19
No comment

By Harry R. on 09/16/19
Ross did a great job. He's prompt, keeps you informed, and the service was first class

By Betty W. on 09/04/19
Ross performed our annual checkup on our HVAC system at the historic Winn House in Dacula. He was very thorough and professional in his work. He said we were good for another year! Love that J R Bolton takes care of our system. With them, we have no worries!

By Sara H. on 07/06/19
Efficient, courteous, prompt--Excellent service.

By Gary D. on 05/09/19
No comments

By Barbara O. on 04/04/19
Chris and Ross were exceptionally neat, clean, and nice about answering questions when they cleaned out all the ducts 4/3/2019. House is over 40 years old and I have been there 40 years. Some furniture had to be moved. In addition, the disconnected the wiring to th...
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Chris and Ross were exceptionally neat, clean, and nice about answering questions when they cleaned out all the ducts 4/3/2019. House is over 40 years old and I have been there 40 years. Some furniture had to be moved. In addition, the disconnected the wiring to the never used attic fan and sealed it off. Had to go up a very small access port (no stair) to get up there. I will definitely call J&R next time (they already are under contract for some annual checkups) if something special needs done. Ross and Chris are exceptional!
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By Steve E. on 04/02/19
Ross did a very thorough and professional installation of a water heater replacement. This is the 5th mechanical installation they have done for us and we are extremely satisfied with them all. It is obvious Ross cares a lot about his work. 04/02/2019 Steve E

By Sherri H. on 03/10/19
(no comment)

By Ramana P. on 03/08/19
Ross was very professional and did great job

By Arline P. on 03/05/19
Ross did a very excellent job on repairing our gas light. He was very professional and came on time. Great customer service.

By Mona s. on 02/19/19
Great service from begging to end! First off , I Absolutely loves having a saleswoman (Karis) who came to visit my house and offer suggestions for the type of fireplace with the budget in mind. Two years later ( yes ) I went to visit the showroom and picked the ...
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Great service from begging to end! First off , I Absolutely loves having a saleswoman (Karis) who came to visit my house and offer suggestions for the type of fireplace with the budget in mind. Two years later ( yes ) I went to visit the showroom and picked the fireplace and I think it was at least 2 grand cheaper for same product if I had gone with a competitor ( rhymes with sad satter) The guys who installed the fireplace were thorough and explained it all well and even installed a new gas line. Very happy with the product ! And I would definitely go to JR Bolton in the future.
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