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By Mona s. on 02/19/19
Great service from begging to end! First off , I Absolutely loves having a saleswoman (Karis) who came to visit my house and offer suggestions for the type of fireplace with the budget in mind. Two years later ( yes ) I went to visit the showroom and picked the ...
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Great service from begging to end! First off , I Absolutely loves having a saleswoman (Karis) who came to visit my house and offer suggestions for the type of fireplace with the budget in mind. Two years later ( yes ) I went to visit the showroom and picked the fireplace and I think it was at least 2 grand cheaper for same product if I had gone with a competitor ( rhymes with sad satter) The guys who installed the fireplace were thorough and explained it all well and even installed a new gas line. Very happy with the product ! And I would definitely go to JR Bolton in the future.
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By Nicholas S. on 02/19/19
I can’t say enough great things about J.R. Bolton, from the customer service to the installation service. Their price quotes beat anyone else I called for running a new gas line to my fireplace and the work Dario performed was so meticulous that it was as if he w...
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I can’t say enough great things about J.R. Bolton, from the customer service to the installation service. Their price quotes beat anyone else I called for running a new gas line to my fireplace and the work Dario performed was so meticulous that it was as if he was working on his own home. I would definitely use their services again should I need them.
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By John M. on 02/16/19
Dario was fast, efficient and informative. Could not have been nicer.

By Charlie R. on 02/15/19
Dario was very informative after evaluating our problem. He explained options to us in a very professional manner. Upon agreement, he went right to work, first ensuring that the area around our fireplace was covered and then proceeded to make the repair. He answe...
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Dario was very informative after evaluating our problem. He explained options to us in a very professional manner. Upon agreement, he went right to work, first ensuring that the area around our fireplace was covered and then proceeded to make the repair. He answered all questions in a professional manner and completed the job in a very timely manner. Area was left clean and in working condition.
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By Shelley S. on 02/14/19
Ross was professional wonderful to work with. Thank you.

By Paul H. on 02/14/19
Dario Martinez did a wonderful job for us servicing our gas lanterns! He was prompt, thorough and did not finish until he confirmed that I was happy and all my questions were answered. Dario is first class in my book!

By Regina N. on 02/12/19
Everything about this company was great, from calling to request service to meeting Matt and watching him clean up my home after he completed his job. He was very personable and offered advice and suggestions that were very helpful to me. He explained everything he...
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Everything about this company was great, from calling to request service to meeting Matt and watching him clean up my home after he completed his job. He was very personable and offered advice and suggestions that were very helpful to me. He explained everything he was doing and why he was doing that. Matt was courteous, professional and it was a pleasure meeting him. J.R. Bolton will remain my go to place for fireplace needs and other services.
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By Regina N. on 02/12/19
Not only did Matt call and give an accurate estimate of arrival time, but he came in with a smile and very professional manner. He did his job and gave me information I needed as well as helpful advice. He completed the job and cleaned up everything in a very reaso...
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Not only did Matt call and give an accurate estimate of arrival time, but he came in with a smile and very professional manner. He did his job and gave me information I needed as well as helpful advice. He completed the job and cleaned up everything in a very reasonable amount of time. Very personable, knowledgeable and friendly. I’d definitely call them again if needed and highly recommend them
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By Calvin W. on 02/06/19
We dealt with Scot in the purchase of gas logs. He was very knowledgeable, professional, courteous, and a pleasure to work with. We had some problems with the burner we bought. Scott stood behind the product and worked with us to resolve the problem to our satisfac...
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We dealt with Scot in the purchase of gas logs. He was very knowledgeable, professional, courteous, and a pleasure to work with. We had some problems with the burner we bought. Scott stood behind the product and worked with us to resolve the problem to our satisfaction. He even came to our house and inspected the installation himself. There is no doubt that he was genuinely interested in resolving the problem and making sure that we were satisfied. I would highly recommend Scot if you are looking for someone to help you with one of the many products available in the showroom. During the course of the install and reinstall, we dealt with four different technicians. I remember three names -- Ross, Angel, and Bryce. All four of the technicians were very helpful and professional. They were careful to protect our house. The professionalism and care were exceptional.
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By Michele K. on 02/05/19
Matt did a great job. I trust them to do excellent quality service and being affordable.

By rick on 02/04/19
Matt is a good guy and very professional

By Cathi O. on 02/02/19
Chris did a fantastic job servicing our 3 fireplaces. He also converted our 4th fireplace to gas logs. We are very happy and warm!

By Toni M. on 02/01/19
Scott, Angel and Bryce were awesome! Scott helped us build the perfect set up for our house. Angel and Bryce did the installation. Very personable and professional. We highly reccomend this company.

By Joe and Heidi A. on 02/01/19
Matt was on time, professional and knowledgeable. He always does excellent work and takes the time to fully answer our questions.

By Charles M. on 02/01/19
We are very happy with our new gas logs that were purchased at J.R. Bolton and recently were installed by Charles T. Great service!!

By Steven M. on 01/31/19
Ross and Al did a great job. Very professional. Explained everything I needed to know. Would recommend and call for service again.

By Rick M. on 01/31/19
(no comment)

By Julie W. on 01/31/19
WOW what a great experience all the way around! Karis was a wonderful sales person who knew the products well and really listened to what we were looking for in a new fireplace insert. She was very easy to work with and spent time figuring out what would be the b...
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WOW what a great experience all the way around! Karis was a wonderful sales person who knew the products well and really listened to what we were looking for in a new fireplace insert. She was very easy to work with and spent time figuring out what would be the best solution for us. I would definitely recommend her. Angel and Bryce installed the unit and were very polite and knowledgable. They answered all my questions and left everything neat and clean when they left. I couldn't have asked for a better team of people to work with!
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By Jean p. on 01/30/19
Great company.

By Kathy M. on 01/29/19
Dario, Bolton’s service technician, was a pro, tracked down the reason for our problem and went above and beyond to resolve the issue. We are in good hands with this company
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