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By Jan M. on 07/20/17
I don't recall who I spoke with in service repair, yet she was great. Gave options and explain OT cost if I went with same day. It's too hot and I went with that option. Steve arrived about 4:15, diagnosed the problem quickly. Made the repair quickly and stuck arou...
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I don't recall who I spoke with in service repair, yet she was great. Gave options and explain OT cost if I went with same day. It's too hot and I went with that option. Steve arrived about 4:15, diagnosed the problem quickly. Made the repair quickly and stuck around to ensure the AC unit was cooling again. He outlined the time frame of how long the unit would run. First removing the humidity and then I would start noticing a temperature decline. He checked my filters and they need to be replaced. However, mine is an odd size and although I thought I had some, I didn't. He was willing to change them out if I did, because it isn't one that is stocked. After having a medical procedure yesterday, I was thankful that my home had cooled down and was comfortable by bedtime. Thanks, Steve - Great Job!
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By Eldon C. on 07/13/17
Nick is the ideal service person . . . clean, professional, friendly, etc. Henson Robinson Company is fortunate to have Nick on their staff. We will request Nick for any required service in the future.

By John G. on 07/13/17
Kelly B is the best!!!!! Joleen is the sweetest person to talk to and set up appointment. Commercial is right HENSON ROBINSON DEPEND ON US!!!

By Robert P. on 07/05/17
Great on time service.

By Robert B. on 07/03/17
On time for appointment Efficient service with explanation of what was done.

By ED MC D. on 07/01/17
Jared W. did a nice job with my semi-Annual HVAC checkup and was clean, neat, knowledgeable and efficient. The staff is always courteous and friendly.

By Patricia A. on 07/01/17
Mark Patrick, Henson Robinson Company Manager, provided excellent personal service to help us choose the Carrier System that met our personal needs. We chose the Carrier Infinity Series and we are extremely pleased with the heating and air system. Mark and his team...
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Mark Patrick, Henson Robinson Company Manager, provided excellent personal service to help us choose the Carrier System that met our personal needs. We chose the Carrier Infinity Series and we are extremely pleased with the heating and air system. Mark and his team installed new duct work, furnace and air unit. The system is quiet and has saved us money in our monthly bills. I am extremely pleased with the Infinity Touch thermostat. I simply set the temperature parameters and the system keeps my house comfortable without having to adjust the heat or air conditioning. I highly recommend the product, sales team and installers. Extremely pleased we chose Carrier!
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By Mark G. on 06/30/17
Professional and on time.... Explained process and what was doing while performing task

By prasad k. on 06/29/17
very professional, careful with tracking shoes etc. Friendly and explains well as he does the maintenance . Makes customer understand the parts and their role. Helps with ideas for preventive care. Very neat with his work. Next visit to install a thermostat was als...
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very professional, careful with tracking shoes etc. Friendly and explains well as he does the maintenance . Makes customer understand the parts and their role. Helps with ideas for preventive care. Very neat with his work. Next visit to install a thermostat was also very thorough with the wires and their role. Explained the program functions very well. Love to have him back with full confidence.
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By Lynn H. on 06/29/17
Eric was very professional. He took the time to explain everything well and the work he did was excellent. This is why I've stayed a customer for so many years, quality counts.

By Steve H. on 06/27/17
One of the great things about Henson Robinson is that they always send the same tech to my house for the semi-annual maintenance. I get someone who knows my system and remembers everything about it. Steve Nelson is always polite, listens to my concerns, has a smile...
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One of the great things about Henson Robinson is that they always send the same tech to my house for the semi-annual maintenance. I get someone who knows my system and remembers everything about it. Steve Nelson is always polite, listens to my concerns, has a smile, knows his stuff, and is efficient. Thanks you Steve.
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By Fred B. on 06/27/17
Steve N. with Henson Robinson Company was fast, friendly and efficient. Good work!

By Peggy A. on 06/23/17
Mark Patrick was very helpful in showing me the options for my HVAC replacement. He also was able to explain the system in a manner that a non-techie person could understand. Brett B and Nick N installed the new system and they were efficient, timely, and hard-work...
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Mark Patrick was very helpful in showing me the options for my HVAC replacement. He also was able to explain the system in a manner that a non-techie person could understand. Brett B and Nick N installed the new system and they were efficient, timely, and hard-working. I appreciated that they used shoe covers, floor covers and cleaned the work area when done. It sure was great to have my AC back!!! Good job!
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By Doris R. on 06/21/17
Steve N did my preventive maintenance for my air conditioner and did a great job. He checked the air conditioner charging system, blew out the drainage hose and checked the compressor and control system. He answered all my questions and did not leave a mess to clea...
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Steve N did my preventive maintenance for my air conditioner and did a great job. He checked the air conditioner charging system, blew out the drainage hose and checked the compressor and control system. He answered all my questions and did not leave a mess to clean up. Very professional in his job and very cordial to me.
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By Richard.Zuhlke.4258 on 06/16/17
Jared was excellent.

By Jerome M. on 06/14/17
Kelley was the Tech who came to do a checkup for me he was very courteous and took the time to answer all of my questions I will definitely request him next time

By Diana H. on 06/14/17
This review covers service to start both air conditioning units at our residence as part of an annual maintenance agreement.

By Diana H. on 06/14/17
This review covers service to start both air conditioning units at our residence as part of an annual maintenance agreement.

By Odd J. on 06/13/17
Super Great Guy!

By Michael T. on 06/09/17
Eric was very professional and explained what needed to be done and handled the matter for us.
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