We rely on Heatmasters for their efficiency and reliability and have a contract with them for general maintenance and upkeep. Our tech was Mario. Great person. He showed me the dirt on the filter, cleaned the permanent part and replaced the disposable one, making sure I knew to push it in all the way. We definitely will continue with Heatmasters!
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They came out to repair my boiler on an emergency basis. Mike immediately identified the problem finding that it was clogged with sludge. He temporarily got the system up and running so my tenants had heat and then scheduled it for a thorough cleaning. He showed me how to keep it clean so it wouldn't happen again. I found that they were knowledgeable, professional and honest. Can't ask for more than that.
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Andy M. arrived timely and confirmed my suspicion that the thermostat was broken. He worked nonstop replacing the thermostat and ensuring that the furnace and new thermostat were both in properly working condition before leaving the job site. Andy M. was professional, polite, and explained all charges upfront.
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I like the fact that we are scheduled with the same repair man. Not sure if the company does it this way, but it is reassuring. He comes here twice a year for servicing. Andy knows my family, my dogs. He always does a great job and has great suggestions. Heatmasters has taken care of our furnace needs for many years.
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I had a good amount of work done on the peripherals of my boiler heat system. The radiators just were not pushing out any heat at the end of last winter. Andy diagnosed the problem and the repair cost was considerable but fair. The bottom line though is that I am HIGHLY satisfied with the heat I have enjoyed in the past month and isn't that what it's all about. Each radiator is pushing out heat as would be expected. All in all, a very nice repair job.
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