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By Kathy c. on 05/30/19
Needed to have leaking polybutylene pipes replaced on my mobile home. Park office uses Hayes and recommended them. They were on time, professional and did a great job. I even had them replace bathroom faucets. Mike said they were the same he put in his house. Fixtu...
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Needed to have leaking polybutylene pipes replaced on my mobile home. Park office uses Hayes and recommended them. They were on time, professional and did a great job. I even had them replace bathroom faucets. Mike said they were the same he put in his house. Fixtures look great. It is such peace of mind knowing I do not have to worry about the poly cracking again. The price was right what was quoted with me adding the faucets. No pressure to do extra, I asked them about replacing faucets. I would certainly call Hayes for any other job I wanted done. Mike and Aaron did a great job and cleaned up work areas too. I highly recommend Hayes Plumbing.
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By Rob on 05/25/19
Been using Hays for years. Always prompt response. Friendly people. Use them for water heater also. Good company.

By Beverly R. on 05/02/19
Excellent

By John Q. on 04/30/19
Kevin was an excellent technician, installed a new thermostat and set it up for us. Explained everything he did on our summer service check up very well.

By Laura B. on 04/27/19
BBB said they were sending me an email to verify but I have not received it. This is what I wrote. This isnt the first time I called Hays for help. The first time was for a water heater that AHS would have me wait days for while it was in the process of causing...
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BBB said they were sending me an email to verify but I have not received it. This is what I wrote. This isnt the first time I called Hays for help. The first time was for a water heater that AHS would have me wait days for while it was in the process of causing major water damage. They sent out a scary person and I wouldnt have that person back in my house so I called Hays and they sent someone out the same day and replaced the water heater the same day. Today Frank came out to service the AC before the summer. The house is over 20 years old as is the AC unit. He found burnt wires and that could have cost me my family and my home. He answered my questions, explained what I should and needed to know. I was working and on a conference call and he would text me when he needed to talk to me. I really like Hays and I am very happy my co-worker recommended them. So far I have seen honesty and for the second time they brought me to tears because of that. They stand by their work and their work has been outstanding.
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By Petrona Z. on 04/25/19
Sam R was helpful, patient and explained what he was doing and why. He gave recommendations on how to enhance our cooling system and prolong its life. I greatly recommend.

By Carol P. on 04/22/19
Our spring service went very well. Kevin was quite helpful and efficient. He took the time to explain everything before leaving, We are pleased with Hays Cooling & Heating overall and plan to continue to have them take care of our unit.

By Alexander G. on 04/06/19
Kevin was the technician who did our Spring AC tune-up. He arrived early and did a thorough job. He went out of his way to help diagnose and fix an issue with a sound coming from the condensate line. He provided excellent service.

By Horace W. on 04/04/19
Justin gave me good info on the service of my thermostat as well as: answering all my questions on extending the life of my AC/Heating system. Cordial, knowledgeable and an excellent serviceman. I would recommend this company to my neighbors.

By Sherri P. on 03/29/19
Review Date: Mar 29 2019 8:44 am Customer Name: Donna Riordan Employee Name: Curtis S. Review Site (click to view): Better Business Bureau

By Robert K. on 03/27/19
Matt was very helpful, got the job done quickly and explained everything clearly.

By Martin B. on 03/23/19
Hays installed a Trane system at our home 5 years ago and we have been very pleased with their service and our Trane Air conditioning system. We continue to have yearly service checkups with Hays. Justin was the tech that visited our home this week and was Awesome....
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Hays installed a Trane system at our home 5 years ago and we have been very pleased with their service and our Trane Air conditioning system. We continue to have yearly service checkups with Hays. Justin was the tech that visited our home this week and was Awesome. He did a great job on the checkup and was very knowledgeable and friendly. I recommend Hays for service or a new installation.
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By Martin B. on 03/23/19
Error message indicated the System was down.

By milan m. on 02/24/19
sam is a special technician who any company would be honored to have. i will be a hays customer because of his ability and personality

By Kevin L. on 12/14/18
Justin is a very informative gentleman. He takes time to explain what’s going on with the unit and how it works. He goes beyond the call of duty to make sure everything is sealed and that every piece is secure on the unit. This company definitely has a talented a...
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Justin is a very informative gentleman. He takes time to explain what’s going on with the unit and how it works. He goes beyond the call of duty to make sure everything is sealed and that every piece is secure on the unit. This company definitely has a talented and highly trained field/service worker.
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By Keith Van A. on 11/05/18
Their price beat the quote by the high profile advertising AC company by thousands. Prompt and professional installation. Justin came out a week later to explain thermostat operation and spent almost an hour explaining operation of variable speed system. He was ...
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Their price beat the quote by the high profile advertising AC company by thousands. Prompt and professional installation. Justin came out a week later to explain thermostat operation and spent almost an hour explaining operation of variable speed system. He was very, very good. I have recommended Hays to several friends contemplating AC replacement.
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By Robert G. on 10/16/18
Justin and Kevin came on October 16th to check on our new Trane Air Conditioner. They were professional , knowledgeable and most helpful in explaining what they were doing. We could not be more pleased with them and Hays Cooling and Heating. I highly recommend them.

By Robert K. on 10/10/18
Justin and Kevin came yesterday for new A/C quality check and fall cleaning. Both very professional and explained everything well. I was very impressed with the service

By Joanne G. on 10/07/18
My air went out last Wed, Brandon came on Thurs. pm. He worked into the night then came back next am. He wasn't going to quit! He rewired my whole unit, in & out. Its working beautifully now. I have to tell you my Trane is 27 yrs old!!

By Joanne G. on 10/07/18
I didn't know how to confirm my post
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Rey C
15 Years
Rating:
(4 total reviews)
Jack Z
14 Years
Rating:
(3 total reviews)
Matt E
8 Years
Rating:
(2 total reviews)
Zak B
Rating:
(1 total review)
Elifonso R
21 Years
Rating:
(1 total review)
Dan K
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Hays Cooling, Heating & Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Justin P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
64 total reviews
By Danny LeAnn W. on 02/17/18
The office staff, were helpful and patient when I had to adjust the time of the scheduled maintenance service. Justin P. provided that service. He was friendly and professional. He explained the service and answered all my questions. I've been very pleased with all...
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The office staff, were helpful and patient when I had to adjust the time of the scheduled maintenance service. Justin P. provided that service. He was friendly and professional. He explained the service and answered all my questions. I've been very pleased with all my interactions with Hays Cooling and Heating since the need to replace a unit on my home came about.
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By Jeff H. on 02/15/18
Your rates are ridiculous I Purchased that air-conditioner from you five years ago it’s got a 10 year warranty I paid $5200 and you want to charge me $2600 in labor for a defective part that was in an expensive air conditioner unreasonable unacceptable and I will...
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Your rates are ridiculous I Purchased that air-conditioner from you five years ago it’s got a 10 year warranty I paid $5200 and you want to charge me $2600 in labor for a defective part that was in an expensive air conditioner unreasonable unacceptable and I will blog about this extensively
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By Connie L. on 02/05/18
Knowledgeable, Helpful, Kind

By Francine R. on 01/30/18
It is more than a pleasure to work with Hays and especially Justin who persevered to get the correct thermostat for my house.

By Diane s. on 01/17/18
Justin P came in to check on the installation of the new A/C unit I purchased. He did a thorough job and was very professional. I would recommend Hays and Justin P. Professional, caring and honest workers and owners! Thank you

By Joann F. on 12/21/17
As usual, my service visit was exemplary! Jason is a top-notch representative of Hays Cooling & Heating. He is personable, professional and extends himself beyond the call of duty! During his visit, I dropped a glass object on the floor and it shattered. He raced...
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As usual, my service visit was exemplary! Jason is a top-notch representative of Hays Cooling & Heating. He is personable, professional and extends himself beyond the call of duty! During his visit, I dropped a glass object on the floor and it shattered. He raced over to help me clean it up! He should be the “face of Hays”!!!
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By Larry S. on 11/09/17
The service technician (Justin P) arrived at the promised time. He was friendly, explained the work he was going to perform and the results of the work. Love this company.

By Joel C. on 10/06/17
Hays was able to visit my home in under 24 hours from my first contact with them. Their technician, Justin was knowledgeable, professional, friendly and intelligent. His honesty and willingness to explain their process and company values was welcomed and apprecia...
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Hays was able to visit my home in under 24 hours from my first contact with them. Their technician, Justin was knowledgeable, professional, friendly and intelligent. His honesty and willingness to explain their process and company values was welcomed and appreciated. My issue was resolved for a fair price and our upstairs unit is has returned our living area to comfortable temperatures again! Thank you Hays, but most importantly thank you Justin. I will definitely use your services again in the future. Joel C
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By Dudley Lisa K. on 09/12/17
Awesome service, prompt knowledgeable technician, same day first time fix...it Pays to call Hays!!!

By Russ W. on 09/05/17
Excellent and prompt service. Justin was great. Thanks, Russ

By Jim K. on 08/25/17
We use Hays for our home and 2 rentals. They have been consistently reliable, professional and knowledgeable. I don't hesitate in recommending their services to my family and friends.

By James C. on 08/01/17
Justin arrived at schedule time. He was polite and friendly, worked quickly and thoroughly . He took the extra step to help us with familiarizing us with the new smart control thermostat and helped us with an upgrade to a newer model when ours went out. Hays Air ...
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Justin arrived at schedule time. He was polite and friendly, worked quickly and thoroughly . He took the extra step to help us with familiarizing us with the new smart control thermostat and helped us with an upgrade to a newer model when ours went out. Hays Air has saved us time and money and their courteous service is appreciated.
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By SCOTT F. on 07/24/17
Ive been using Hays for about a year now. they installed my newest air conditioning unit and have been maintaining both my units over that time. They gave me a better deal thanI could find anywhere else and have been outstanding and timely with all appointments.Mos...
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Ive been using Hays for about a year now. they installed my newest air conditioning unit and have been maintaining both my units over that time. They gave me a better deal thanI could find anywhere else and have been outstanding and timely with all appointments.Most recently I noticed one of my units was not draining. Justin came out ASAP and found a clog in the drain line. He handled it quickly and professionally. Thanks Guys!
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By Sue B. on 07/22/17
Justin was our technician. He checked both outside and up in the attic to find out why our AC was not working. This was done when our temps are high, yet Justin did not complain about having to do the work in a hot house. He gave me details about what was needed...
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Justin was our technician. He checked both outside and up in the attic to find out why our AC was not working. This was done when our temps are high, yet Justin did not complain about having to do the work in a hot house. He gave me details about what was needed and needed my approval to fix the problem. Justin did get the system working which was much appreciated by us. We know we can rely on Hays Cooling and their technicians.
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By Linda N. on 07/14/17
Justin did an excellent job. Extremely knowledgable with great explanations. Very thorough and helpful.

By Christine H. on 07/14/17
We found Hays online after our 30 year old AC unit finally quit altogether. Our home warranty company (American Home Shield) was COMPLETELY unreliable and rude. I received better customer service with Hays in 15 minutes than I had with that company in 16 years. ...
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We found Hays online after our 30 year old AC unit finally quit altogether. Our home warranty company (American Home Shield) was COMPLETELY unreliable and rude. I received better customer service with Hays in 15 minutes than I had with that company in 16 years. Every single person I came in contact with was helpful and friendly. Our new unit was installed promptly and professionally. This morning, Justin P. came out to check on things, and was very helpful and respectful. He took the time to answer my questions, and gave me several helpful tips. I can tell this company and its employees value their customers, and their interactions demonstrate that. I would recommend this company to anyone! Thank you Hays! You saved our family this summer!
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By Keith G. on 07/09/17
Justin was prompt, knowledgeable and completed the assessment and repair of my HVAC in under an hour on a Sunday afternoon. Even better, he was genuinely a nice guy.This is the second time I have used Hays. Good outcomes both times.

By STACEY N. on 07/05/17
Hays is very responsive, in constant communication regarding tech arrival and very clean and professional. They explain everything until you understand all issues, options, costs, and are very knowledgeable about equipment and fair with their pricing. I signed up f...
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Hays is very responsive, in constant communication regarding tech arrival and very clean and professional. They explain everything until you understand all issues, options, costs, and are very knowledgeable about equipment and fair with their pricing. I signed up for the annual maintenance program and would highly recommend their services. My unit is 17 years old and will hopefully keep me cool for a few more years!
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By Sandy K. on 06/16/17
I needed to get our air conditioner it's yearly check up. Justin worked on the unit and did a wonderful job. He is a respectful man and has alot of knowledge. He did some needed work and we were very pleased when we saw the bill. They have my business in the future...
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I needed to get our air conditioner it's yearly check up. Justin worked on the unit and did a wonderful job. He is a respectful man and has alot of knowledge. He did some needed work and we were very pleased when we saw the bill. They have my business in the future. It's nice to see an honest company in this day and age.
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By David W. on 06/08/17
Justin P. from Hays Cooling & Heating just serviced our air conditioner and did an excellent job. He checked both the outdoor unit and the air handler in the attic. He took the time to explain each test he ran giving me a great comfort level with him knowledge. Ha...
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Justin P. from Hays Cooling & Heating just serviced our air conditioner and did an excellent job. He checked both the outdoor unit and the air handler in the attic. He took the time to explain each test he ran giving me a great comfort level with him knowledge. Hay Cooling was very prompt in getting me serviced in an acceptable time with short notice. I would highly recommend Hays Cooling & Heating and their tech Justin P.
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