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By Keith Van A. on 11/05/18
Their price beat the quote by the high profile advertising AC company by thousands. Prompt and professional installation. Justin came out a week later to explain thermostat operation and spent almost an hour explaining operation of variable speed system. He was ...
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Their price beat the quote by the high profile advertising AC company by thousands. Prompt and professional installation. Justin came out a week later to explain thermostat operation and spent almost an hour explaining operation of variable speed system. He was very, very good. I have recommended Hays to several friends contemplating AC replacement.
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By Robert G. on 10/16/18
Justin and Kevin came on October 16th to check on our new Trane Air Conditioner. They were professional , knowledgeable and most helpful in explaining what they were doing. We could not be more pleased with them and Hays Cooling and Heating. I highly recommend them.

By Robert K. on 10/10/18
Justin and Kevin came yesterday for new A/C quality check and fall cleaning. Both very professional and explained everything well. I was very impressed with the service

By Joanne G. on 10/07/18
My air went out last Wed, Brandon came on Thurs. pm. He worked into the night then came back next am. He wasn't going to quit! He rewired my whole unit, in & out. Its working beautifully now. I have to tell you my Trane is 27 yrs old!!

By Joanne G. on 10/07/18
I didn't know how to confirm my post

By Anjie J. on 09/28/18
Justin took care of everything needed quickly, was very helpful and friendly after my condo ac install. Great service and professional followup

By leland g. on 09/25/18
Justin was a super nice guy when he came to my home to do a quality review on the new system installation and tweaking of the cooling system. Thank you Justin for the great services in my home and in the Armed Forces protecting our country and my family. Lee

By Kim on 09/23/18
Kara was very pleasant and prompt in scheduling a same day plumbing appointment with Josh and his intern. Two previous plumbing appointments, with another plumbing company, yielded no solution to the problem. In fact, the situation deteriorated to the point where m...
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Kara was very pleasant and prompt in scheduling a same day plumbing appointment with Josh and his intern. Two previous plumbing appointments, with another plumbing company, yielded no solution to the problem. In fact, the situation deteriorated to the point where my new Reverse Osmosis system stopped working, completely. The owner and staff of Hays Cooling, Heating and Plumbing were very professional and skilled,and provided my home and family with the best Reverse Osmosis system in a necessary and expedient manner. I strongly RECOMMEND this ethical and professional plumbing company!
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By Leland G. on 09/17/18
Jeremiah was very professional and precise in the work he did at my home. Very pleased.

By Leland G. on 09/17/18
Jacob, was professional, informative and does great work!

By Leland G. on 09/17/18
One cool dude and very professional.

By Leland G. on 09/17/18
All I can say about Jack is he did everything right. He is Polite, Professional and most importantly he listened to me. I had already decided on what system I wanted before he came to my home and so at that point I was looking for the right person and company to pu...
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All I can say about Jack is he did everything right. He is Polite, Professional and most importantly he listened to me. I had already decided on what system I wanted before he came to my home and so at that point I was looking for the right person and company to purchase from. Jack had closed the deal in my mind 30 minutes into our 2 hour discussion. I will refer Jack to friends and family and will call Hays now for my plumbing needs in the future. Thank you, Lee Gibbs
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By Blythe L. on 09/01/18
I came home from vacation to find that my air conditioner didn't work and it was hot! Frank not only arrived within less than an hour from my phone call, but knew just what the problem was. He went into my hot attic many times and up and down the stairs to make sur...
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I came home from vacation to find that my air conditioner didn't work and it was hot! Frank not only arrived within less than an hour from my phone call, but knew just what the problem was. He went into my hot attic many times and up and down the stairs to make sure the problem was fixed. I couldn't be happier and much cooler. Thank you Hays...you are the best! Frank deserves a raise for his great customer service and expertise!
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By Karen M. on 08/15/18
Justin not only was able to solve my AC problem but found 3 other potential problems. Plus he is a most personable young man.

By David B. on 07/26/18
Sam was great. He made sure the job was done correctly and really took good care of us. Thank you to Sam and Hay's.

By Rob T. on 07/21/18
We wanted to say thank you to Frank for doing such a great job with Hays Cooling & Heating. Our AC went out in our main house and with 3 young kids its not fun keeping them confined to one side of the house! Frank was very nice and diagnosed the problem and had it ...
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We wanted to say thank you to Frank for doing such a great job with Hays Cooling & Heating. Our AC went out in our main house and with 3 young kids its not fun keeping them confined to one side of the house! Frank was very nice and diagnosed the problem and had it fixed super fast. We are able to sleep in a cooled house tonight!! It was quite late when Frank left and he never seemed rushed and got done what he needed to. We will be requesting Frank for our future issues. Thanks again Frank and Hays Cooling Heating & Plumbing.
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By LISA A. on 07/21/18
I compared several AC companies throughout the valley. My last call was to Hays Cooling & Heating. Bill S. was prompt, professional and did not waste my very limited time with nonsense (thank you Bill!) He provided a very reasonable quote for a new AC unit. The com...
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I compared several AC companies throughout the valley. My last call was to Hays Cooling & Heating. Bill S. was prompt, professional and did not waste my very limited time with nonsense (thank you Bill!) He provided a very reasonable quote for a new AC unit. The company offered a finance plan that was right for m and made this huge expense easier for me to handle. The AC install was quick, clean and the follow-up customer service (to make sure I was happy) was impressive. I would recommend Hays Cooling & Heating.
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By Joel H. on 07/19/18
Mark with Hays Cooling & Heating is very adept at his job. Couldn't ask for a more honest and knowledgeable service man.

By Dan G. on 07/01/18
I highly recommend Hays Cooling and Heating and especially Jerry as the technician. He was professional, prompt completely honest and thorough in his work. It is a pleasure to deal with a company that has people who represent them so well!

By Andy S. on 06/30/18
Justin again mad my tune up go well. I feel confident in also setting up a maintenance that gives me priority even if we have a breakdown in this really hot summer.
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Select any employee to see all their reviews.

Aaron H
Rating:
(4 total reviews)
Rey C
15 Years
Rating:
(3 total reviews)
Jack Z
14 Years
Rating:
(3 total reviews)
Matt E
8 Years
Rating:
(1 total review)
Zak B
Rating:
(1 total review)
Elifonso R
21 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Hays Cooling, Heating & Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Justin P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
60 total reviews
By Diane s. on 01/17/18
Justin P came in to check on the installation of the new A/C unit I purchased. He did a thorough job and was very professional. I would recommend Hays and Justin P. Professional, caring and honest workers and owners! Thank you

By Joann F. on 12/21/17
As usual, my service visit was exemplary! Jason is a top-notch representative of Hays Cooling & Heating. He is personable, professional and extends himself beyond the call of duty! During his visit, I dropped a glass object on the floor and it shattered. He raced...
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As usual, my service visit was exemplary! Jason is a top-notch representative of Hays Cooling & Heating. He is personable, professional and extends himself beyond the call of duty! During his visit, I dropped a glass object on the floor and it shattered. He raced over to help me clean it up! He should be the “face of Hays”!!!
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By Larry S. on 11/09/17
The service technician (Justin P) arrived at the promised time. He was friendly, explained the work he was going to perform and the results of the work. Love this company.

By Joel C. on 10/06/17
Hays was able to visit my home in under 24 hours from my first contact with them. Their technician, Justin was knowledgeable, professional, friendly and intelligent. His honesty and willingness to explain their process and company values was welcomed and apprecia...
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Hays was able to visit my home in under 24 hours from my first contact with them. Their technician, Justin was knowledgeable, professional, friendly and intelligent. His honesty and willingness to explain their process and company values was welcomed and appreciated. My issue was resolved for a fair price and our upstairs unit is has returned our living area to comfortable temperatures again! Thank you Hays, but most importantly thank you Justin. I will definitely use your services again in the future. Joel C
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By Dudley Lisa K. on 09/12/17
Awesome service, prompt knowledgeable technician, same day first time fix...it Pays to call Hays!!!

By Russ W. on 09/05/17
Excellent and prompt service. Justin was great. Thanks, Russ

By Jim K. on 08/25/17
We use Hays for our home and 2 rentals. They have been consistently reliable, professional and knowledgeable. I don't hesitate in recommending their services to my family and friends.

By James C. on 08/01/17
Justin arrived at schedule time. He was polite and friendly, worked quickly and thoroughly . He took the extra step to help us with familiarizing us with the new smart control thermostat and helped us with an upgrade to a newer model when ours went out. Hays Air ...
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Justin arrived at schedule time. He was polite and friendly, worked quickly and thoroughly . He took the extra step to help us with familiarizing us with the new smart control thermostat and helped us with an upgrade to a newer model when ours went out. Hays Air has saved us time and money and their courteous service is appreciated.
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By SCOTT F. on 07/24/17
Ive been using Hays for about a year now. they installed my newest air conditioning unit and have been maintaining both my units over that time. They gave me a better deal thanI could find anywhere else and have been outstanding and timely with all appointments.Mos...
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Ive been using Hays for about a year now. they installed my newest air conditioning unit and have been maintaining both my units over that time. They gave me a better deal thanI could find anywhere else and have been outstanding and timely with all appointments.Most recently I noticed one of my units was not draining. Justin came out ASAP and found a clog in the drain line. He handled it quickly and professionally. Thanks Guys!
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By Sue B. on 07/22/17
Justin was our technician. He checked both outside and up in the attic to find out why our AC was not working. This was done when our temps are high, yet Justin did not complain about having to do the work in a hot house. He gave me details about what was needed...
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Justin was our technician. He checked both outside and up in the attic to find out why our AC was not working. This was done when our temps are high, yet Justin did not complain about having to do the work in a hot house. He gave me details about what was needed and needed my approval to fix the problem. Justin did get the system working which was much appreciated by us. We know we can rely on Hays Cooling and their technicians.
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By Linda N. on 07/14/17
Justin did an excellent job. Extremely knowledgable with great explanations. Very thorough and helpful.

By Christine H. on 07/14/17
We found Hays online after our 30 year old AC unit finally quit altogether. Our home warranty company (American Home Shield) was COMPLETELY unreliable and rude. I received better customer service with Hays in 15 minutes than I had with that company in 16 years. ...
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We found Hays online after our 30 year old AC unit finally quit altogether. Our home warranty company (American Home Shield) was COMPLETELY unreliable and rude. I received better customer service with Hays in 15 minutes than I had with that company in 16 years. Every single person I came in contact with was helpful and friendly. Our new unit was installed promptly and professionally. This morning, Justin P. came out to check on things, and was very helpful and respectful. He took the time to answer my questions, and gave me several helpful tips. I can tell this company and its employees value their customers, and their interactions demonstrate that. I would recommend this company to anyone! Thank you Hays! You saved our family this summer!
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By Keith G. on 07/09/17
Justin was prompt, knowledgeable and completed the assessment and repair of my HVAC in under an hour on a Sunday afternoon. Even better, he was genuinely a nice guy.This is the second time I have used Hays. Good outcomes both times.

By STACEY N. on 07/05/17
Hays is very responsive, in constant communication regarding tech arrival and very clean and professional. They explain everything until you understand all issues, options, costs, and are very knowledgeable about equipment and fair with their pricing. I signed up f...
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Hays is very responsive, in constant communication regarding tech arrival and very clean and professional. They explain everything until you understand all issues, options, costs, and are very knowledgeable about equipment and fair with their pricing. I signed up for the annual maintenance program and would highly recommend their services. My unit is 17 years old and will hopefully keep me cool for a few more years!
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By Sandy K. on 06/16/17
I needed to get our air conditioner it's yearly check up. Justin worked on the unit and did a wonderful job. He is a respectful man and has alot of knowledge. He did some needed work and we were very pleased when we saw the bill. They have my business in the future...
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I needed to get our air conditioner it's yearly check up. Justin worked on the unit and did a wonderful job. He is a respectful man and has alot of knowledge. He did some needed work and we were very pleased when we saw the bill. They have my business in the future. It's nice to see an honest company in this day and age.
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By David W. on 06/08/17
Justin P. from Hays Cooling & Heating just serviced our air conditioner and did an excellent job. He checked both the outdoor unit and the air handler in the attic. He took the time to explain each test he ran giving me a great comfort level with him knowledge. Ha...
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Justin P. from Hays Cooling & Heating just serviced our air conditioner and did an excellent job. He checked both the outdoor unit and the air handler in the attic. He took the time to explain each test he ran giving me a great comfort level with him knowledge. Hay Cooling was very prompt in getting me serviced in an acceptable time with short notice. I would highly recommend Hays Cooling & Heating and their tech Justin P.
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By Warren S. on 06/06/17
The AC Tech person, Justin, was personable and well-prepared with a high degree of expertise He first went up into the attic [115F] and checked the unit there. He came down and then we went outside to the central unit. With various electronic gauges he checked t...
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The AC Tech person, Justin, was personable and well-prepared with a high degree of expertise He first went up into the attic [115F] and checked the unit there. He came down and then we went outside to the central unit. With various electronic gauges he checked the unit out. Everything was in good order. I highly recommend Hays Cooling; they care about service and do a superlative job.
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By PATTI M. on 05/30/17
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By Sharon G. on 05/26/17
I have been a customer of Hays for a couple years now and they always do an excellent job. Justin was here this week and he is very professional and knowledgeable. After servicing our unit, he came back in and explained every thing that he had done, areas of concer...
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I have been a customer of Hays for a couple years now and they always do an excellent job. Justin was here this week and he is very professional and knowledgeable. After servicing our unit, he came back in and explained every thing that he had done, areas of concern and what filter would work the best. We have a service plan and have been very happy with it. Hays stands behind the work done and will come out ASAP if you have an issue.
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By Mark D. on 05/26/17
Very good service.
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