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By David R. on 01/17/19
Wayne was courteous and professional. He conducted several tests and asked a lot of questions so he could gather as much information as possible. He determined what the problem was and fixed it. He also made several suggestions (e.g. cleaning/replacingh the hose le...
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Wayne was courteous and professional. He conducted several tests and asked a lot of questions so he could gather as much information as possible. He determined what the problem was and fixed it. He also made several suggestions (e.g. cleaning/replacingh the hose leading from our dehumidifier, making sure all of our high/low air return vents are open, increasing the blower speed) to improve the safety and efficiency of our system. He also explained that our furnace may require an additional air source to further improve system performance, and he explained what would need to be done to accomplish that.
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By Marcia B. on 01/17/19
Travis was very professional and informative. He installed my new thermostat quickly and set it for me and showed me how it worked. Could not be more pleased.

By rose s. on 01/17/19
Harker has consistently provided excellent work with very knowledgeable technicians.

By Stephanie P. on 01/11/19
(no comment)

By Christal S. on 01/09/19
Very knowledgeable, but somewhat pricey.

By norman a. on 01/09/19
have thermostats that are overheating the house and travis thought he fixed it. Did a good job checking everything out resetting the two thermostats that were the problem and had me replace the batteries. No sooner done then the same thing happened again. My fea...
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have thermostats that are overheating the house and travis thought he fixed it. Did a good job checking everything out resetting the two thermostats that were the problem and had me replace the batteries. No sooner done then the same thing happened again. My fear is the thermostats have to be replaced not his fault for trying resetting and batteries first but there should be some way to verify if the thermostats are the problem rather than just monitoring after a tried fix.
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By Tobey M. on 01/07/19
We have found Harker to be honest, efficient and courteous! Our salesman Bruce was knowledgeable and Travis the service tech arrived on time and completed work as expected.

By HH P. on 01/04/19
I had my furnace to go out on New Years Eve. I contacted Harker, and since I had to leave a voicemail (after hours), they immediately called me back when the office opened, and I made an appointment for Jan 2nd. They sent Mr. Travis Y. to my home, and he was beyo...
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I had my furnace to go out on New Years Eve. I contacted Harker, and since I had to leave a voicemail (after hours), they immediately called me back when the office opened, and I made an appointment for Jan 2nd. They sent Mr. Travis Y. to my home, and he was beyond professional. He has excellent communications skills, and had my issue diagnosed within seconds (No exaggeration). He worked fast, and fixed the issue. He was informative about what was going on, and I could not have had a better experience. I thought the price that I was charged as VERY REASONABLE! I will stick with Harker Heating & Cooling from now on out. If you are trying to figure out what company to use, don't waste any more time, and call Harker Heating & Cooling. This is an "A1" operation. Payne
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By Jeffrey V. on 01/04/19
Travis was great...He was courteous, professional, answered all my questions, and solved all my problems ...thank you Travis and Harker.

By Howard P. on 01/02/19
I had my furnace to go out on New Years Eve. I contacted Harker, and since I had to leave a voicemail (after hours), they immediately called me back when the office opened, and I made an appointment for Jan 2nd. They sent Mr. Travis Y. to my home, and he was beyond...
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I had my furnace to go out on New Years Eve. I contacted Harker, and since I had to leave a voicemail (after hours), they immediately called me back when the office opened, and I made an appointment for Jan 2nd. They sent Mr. Travis Y. to my home, and he was beyond professional. He has excellent communications skills, and had my issue diagnosed within seconds (No exaggeration). He worked fast, and fixed the issue. He was informative about what was going on, and I could not have had a better experience. I thought the price that I was charged as VERY REASONABLE! I will stick with Harker Heating & Cooling from now on out. If you are trying to figure out what company to use, don't waste any more time, and call Harker Heating & Cooling. This is an "A1" operation. Payne
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By Ann and Max H. on 01/01/19
This was our first time using Harker Heating and Cooling. A neighbor recommended them as a good local company with a long track record. We were very pleased with the service that Travis gave us. He arrived right on time, was friendly, knowledgeable, and provided ex...
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This was our first time using Harker Heating and Cooling. A neighbor recommended them as a good local company with a long track record. We were very pleased with the service that Travis gave us. He arrived right on time, was friendly, knowledgeable, and provided excellent maintenance of our heating system and humidifier. He also gave us good advice about our aging air conditioner. Will be using Harker in the future and we highly recommend this company!
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By Eng on 12/24/18
Travis was very helpful and explained the condensation issue he discovered. I liked how he explained the test he was running on the gas pressure for my new furnace. As a homeowner, it is helpful to hear all the details because it helps me learn about things.

By Scott N. on 12/22/18
A+ Timely, fast, and most imporantly....knows his stuff.

By David R. on 12/21/18
Travis arrived right on time, put booties over his shoes and followed us as we guided him to where the furnace was located. He proceeded to take measurements and assess what the problem, or problems might be. He was friendly, professional and took the time to not o...
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Travis arrived right on time, put booties over his shoes and followed us as we guided him to where the furnace was located. He proceeded to take measurements and assess what the problem, or problems might be. He was friendly, professional and took the time to not only show me where the problems were, but explained in technical (and non-technical) language what steps were necessary to make repairs. He used pictures on his cell phone to show me what bad (worn out) and good (new) parts look like. He gave us an invoice for the service call and an estimate for the repairs. He was a great ambassador for Harker. They're lucky to have him.
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By Paul B. on 12/20/18
Furnace check and cleaning performed ahead of the scheduled time. Travis was knowledgeable and personable. Would recommend to friends and family in the area.

By Sandy G. on 12/20/18
We called Harker for routine maintenance on our furnace. They sent Travis.He was courteous and professional and did a great job.

By Kitty T. on 12/12/18
I enjoyed being able to ask questions of Travis, our furnace inspector. He pleasantly gave respectful and complete answers so that I understood what he was doing and in what condition our furnace is.

By Blair T. on 12/12/18
Travis Y was very communicative. I enjoyed being able to ask questions about what he was doing and what condition our furnace is in. He treated my questions with respect and gave full answers. And he did a good job of cleaning and testing our furnace.

By Karen N. on 12/10/18
Travis Y was very thorough, friendly and knowledgeable. I appreciated his efficient work, his helpful advice and congenial manner. Explained everything at the end in a straightforward way which made it an overall great experience--just like the last time he visited...
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Travis Y was very thorough, friendly and knowledgeable. I appreciated his efficient work, his helpful advice and congenial manner. Explained everything at the end in a straightforward way which made it an overall great experience--just like the last time he visited (which, due to my own negligence, was 2 years ago!)
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By Regan P. on 12/08/18
Travis was timely, courteous and thorough. Send him again anytime.
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