Grogg's Heating & Air Conditioning, Inc. reviews

Grogg's Heating & Air Conditioning, Inc. | 5349 Dupont Road | Parkersburg, WV 26101

* Total number of reviews and star-ratings are based on data collected during the time period Grogg's Heating & Air Conditioning, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By Larry C. on 01/31/19

Good

By Drew A. S. on 01/31/19

Called that he was on his way and would be arriving in 15 minutes. On time, really a few minutes before, went straight to the unit, ran a few tests, and went to the truck for parts. Had the unit working within a few minutes. Work from all of the people at Groggs is always fast and complete. Have used them for heating, cooling, plumbing and electrical...never a problem. Always clean, neat and efficient.
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By Drew A. S. on 01/30/19

Excellent service, courteous, and polite. Called before arriving. Went straight to the unit and had it up and running within just a few minutes. Took additional time to completely check out the system to eliminate a call back. Thanks for the after normal hours service on a super cold night to keep us warm. Great people to do business with for all your needs---heating, cooling, plumbing, and electrical needs.
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By Paula L. on 01/30/19

I was very impressed with Trey's service today. He was nice, attentive, patient, and efficient. He was not "pushy" with equipment, etc. but explained how things work and the cost involved.

By Tim H. on 01/27/19

Our technician, Seth, was knowledgeable, efficient, found a previously unidentifed problem and made the correction to our system a pleasant experience.

By Gloria W. on 01/24/19

Travis has serviced our systems for a few years now. He is always very friendly and professional. He always makes sure our systems are operating at the optimal level and does a great job in being proactive in his preventative maintenance! He is one of the reason...
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By Jill P. on 01/23/19

Adam R. was the technician on my water panel repair today and provided great guidance about the humidifier settings/function on my furnace. You can tell he enjoys his job and helping customers.

By Donald M. on 01/22/19

We have Grogg check our furnace and air conditioning twice a year so that if there is a problem it can be taken care of right away. Every representative who has been here has been polite, prompt and knowledgeable. We are very pleased with the service they offer.

By Donald M. on 01/20/19

Travis was polite, prompt and very knowledgeable.

By Ed G. on 01/19/19

Response was very quick. Took care of the problem in just a few minutes. Very good job.

By Beverly c. on 12/26/18

Frank did a great job. I was impressed that he asked me if I had any questions. Thanks.

By Stephanie J. on 12/17/18

Professional and helpful!

By Jim Y. on 12/17/18

Great service is why we use Groggs

By Jim Y. on 12/15/18

Great service with superior knowledge of HVAC equipment.

By Kelly M. on 12/13/18

(no comment)

By Edward G. on 12/13/18

Our service technician called and arrived early. He was thorough and efficiently. We believe he gave an honest and reasonable evaluation.

By Ron H. on 12/13/18

Used Groggs for years- always satisfied wirh your company and your techs

By Ron H. on 12/13/18

Tech was quick, efficient and arrived when expected. Thanks for the excellent service.

By Ray R. on 12/13/18

From the Lady who took my call to Fred the technician,they were very courteous and professional in responding to my problem in a timely manner have used them many times in the past.Always fixed the problem.Thank you !!

By Randy J. on 11/29/18

Adam was very good. He was professional,know what he was doing and made suggestions to protect my furnace.

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Trey M

Rating:

30 total reviews!

Travis W

Rating:

30 total reviews!

Erin S

Customer Service Rep.

Rating:Just Launched

Aaron L

Rating:

(13 total reviews)

Grogg's Heating Air Conditioning, Inc. Team

47 Years

Rating:

(12 total reviews)

Seth W

10 Years

Rating:

(9 total reviews)

1. Choose a Service Pro

Aaron L.
Adam R.
Charlie H.
Erin S.
Frank M.
Fred E.
Grogg's Heating Air Conditioning, Inc. Team .
John T.
Seth W.
Travis W.
Trey M.

Customer service is always a top priority at Grogg's Heating & Air Conditioning, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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By Paula L. on 01/30/19

I was very impressed with Trey's service today. He was nice, attentive, patient, and efficient. He was not "pushy" with equipment, etc. but explained how things work and the cost involved.

By Ed G. on 01/19/19

Response was very quick. Took care of the problem in just a few minutes. Very good job.

By Kelly M. on 12/13/18

(no comment)

By Steve S. on 11/28/18

Trey M with Grogg’s did a fantastic job getting our furnace back in operation. He is professional and very knowledgeable in the field. In this day and time it’s nice to see someone that has pride and cares about the customer.

By rick m. on 06/29/18

did a great job working on my house.....

By Dreama A. on 04/28/18

Trey serviced our new air conditioner yesterday. He was nice and polite and provided a very professional job.

By Alee c. on 04/23/18

(no comment)

By Nancy T. on 04/19/18

Trey did great job. Put an app on my phone to manage the thermostat & helped me use the thermostat. That should have been done when the furnace

By Mary H. on 02/17/18

Good service. The technicians I’ve seen have been trying to narrow down why my furnace won’t work intermittently, once a year.

By Mary H. on 02/16/18

Trey was at my house yesterday, and I was very pleased with the service he provided on my furnace (a yearly maintenance call). But he also was very informative about an issue I have had with my furnace intermittently, once a year since I bought it. He also informed me about an added benefit that I have with my warranties on my furnace and air conditioner. I will ask for him to return any time I need help with either of the above named systems.
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By Susan W. on 02/05/18

No charge and he was very professional and asked if he could do anything else while he was there. He was very personable as well and had a lot of experience, which is always appreciated.

By Cathy F. on 01/31/18

Very knowledgeable, friendly as always Makes you feel very important.

By jrockholdiii@gmail.com on 01/27/18

Work done right work by the best

By jrockholdiii@gmail.com on 01/27/18

Great and professional service

By Norman b. on 01/26/18

They were a very professional crew, worked well together, installation looks great, would recommend Groogs to anyone, thanks

By Norman b. on 01/26/18

Did a great job would recommend them to anyone, very professional

By Bruce M W. on 01/08/18

Trey arrived on time, was very helpful and fixed my problems quickly. It didn't hurt that he liked our 3 Yorkies.

By Joel M. on 11/15/17

Great place to do business with.

By Joel M. on 11/13/17

Always had great service from Groggs. The service men are always polite and helpful.

By James F. on 11/04/17

Trey was at our home yesterday and we got along fine . He was very polite and easy to talk without what I needed. I will ask for him each time I need service once again.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

1. Choose a Service Pro

Aaron L.

Adam R.

Charlie H.

Erin S.

Frank M.

Fred E.

Grogg's Heating Air Conditioning, Inc. Team .

John T.

Seth W.

Travis W.

Trey M.

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