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By Pamela F. on 06/14/19
Quinten is a great asset to your company! We would ask for him to come out whenever possible. He arrived on time. is very courteous & efficient in listening to "senior citizen" questions and or concerns. Then set out to do the needed work to correct any problems. W...
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Quinten is a great asset to your company! We would ask for him to come out whenever possible. He arrived on time. is very courteous & efficient in listening to "senior citizen" questions and or concerns. Then set out to do the needed work to correct any problems. We enjoyed having him work for us!! How lucky we were to get him as our service man.
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By Calvin H. on 06/14/19
Super professional company and head installer was very helpful making necessary charges to the original plan.

By Elaine S. on 06/10/19
Saif offered professional and excellent service. He was able to problem-solve a few difficult issues and we were very pleased with his work. I highly recommend him.

By Victoria E. on 06/06/19
Tyler and Nicholas were incredibly professional and friendly. They got straight to work and left the place tidier than when they found it. I would highly recommend the company and their staff for your heating and and A/C needs.

By Daniel H. on 05/31/19
Kalen and Jesse were incredibly helpful and communicative. They finished the AC installation within the estimated time frame. When they identified a faulty piece of equipment, they quickly replaced it and also let me know what had happened and what to look out for....
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Kalen and Jesse were incredibly helpful and communicative. They finished the AC installation within the estimated time frame. When they identified a faulty piece of equipment, they quickly replaced it and also let me know what had happened and what to look out for. I'm happy that I went with Greenwood HVAC.
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By Roy A. on 05/30/19
Very satisfied with install. Very good customer service as well. Josh and Nick completed job in a timely manner...all install components put in really well and homeowners instructions completed. Job well done

By Jim B. on 05/29/19
GreenWood has been serving our A/C and heating needs for 4 years now and without exception gives high quality and friendly service. From customer service rep to installers to annual service technicians we have always received professional and personal treatment.

By Irene B. on 05/16/19
We had a really positive experience with Matt J. and Nick! They installed ductless minisplits and were extremely professional, kind, and cheerful to boot. They answered all our questions and were very considerate of my baby's nap times for installation in his room....
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We had a really positive experience with Matt J. and Nick! They installed ductless minisplits and were extremely professional, kind, and cheerful to boot. They answered all our questions and were very considerate of my baby's nap times for installation in his room. I absolutely recommend Matt and Nick and Greenwood Heating & Air.
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By Matt P. on 05/13/19
This is a review for Josh of Greenwood Heating. Josh and his team did an amazing job of installing our new heat pump. Josh (and Nick) spent a ton of time up in our cramped attic space and pulled of several miracles up there to get things to work. They worked ins...
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This is a review for Josh of Greenwood Heating. Josh and his team did an amazing job of installing our new heat pump. Josh (and Nick) spent a ton of time up in our cramped attic space and pulled of several miracles up there to get things to work. They worked insanely hard in a hot, cramped environment and were super respectful of when I needed to make business calls and kept the house clean all throughout the day. I had no issues leaving Josh and crew alone in the house and they were just really awesome, nice, funny and hard working folks. A note about Greenwood: we chose Greenwood because of all the guarantees they have around price and comfort. Well, after reviewing our house and setup after their initial proposal, they realized they would need a bigger heat pump for our house. Greenwood just quietly upgraded our heat pump for us with no extra cost to us and ended up needing to do more work than expected because our attic is so tight to work. Again, no additional charge. I was so impressed with Josh and the honesty of Greenwood that I had to write a review of them. I hope your experience is as good as mine was!
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By Manny & his partner on 5. on 05/09/19
Manny and his partner (I am so sorry I am forgetting his name now) were super efficient, thorough and professional in installing my new EE gas furnace, replacing a very old oil furnace today (5/9/19). They did not finish until about 9 pm and never complained and m...
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Manny and his partner (I am so sorry I am forgetting his name now) were super efficient, thorough and professional in installing my new EE gas furnace, replacing a very old oil furnace today (5/9/19). They did not finish until about 9 pm and never complained and made sure every little detail was handled to the end. I was amazed at what a huge job it was to remove the old oil fueled furnace and replace it with a new one, and also install a solar-powered ceiling fan. I am so impressed with everyone on the team, from Trevor who handled the sale and made two visits to my house and informed be about the ceiling fan and Volod who supervised the installation of the fan. A great company and team of staff. I will highly recommend you to everyone. I love m y new furnace, if one can love a furnace. Thank you!!!!!!
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By Lyn J. on 05/09/19
I had 2 ductless heat pumps installed by Greenwood Heating and I could not be happier. The whole experience was straightforward and easy from quote to installation to city inspection. My installer, John Brown, really went above and beyond by suggesting an alternati...
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I had 2 ductless heat pumps installed by Greenwood Heating and I could not be happier. The whole experience was straightforward and easy from quote to installation to city inspection. My installer, John Brown, really went above and beyond by suggesting an alternative location for the outdoor compressor unit to help preserve my limited outdoor space. I'm sure that added more work for him, but I am so happy to have full use of my outdoor patio!
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By Victoria M. on 05/09/19
John D. Brown was project manager and is was smooth and easy with great communication. Would definitely recommend!

By Brian S. on 05/06/19
Just have had our a/c over the weekend and love it! We had both central air as well as a mini-split installed in our bedroom (which had no heater ducts). Both worked fantastic. Saif was great!! He was very friendly and connecting. He explained his activities...
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Just have had our a/c over the weekend and love it! We had both central air as well as a mini-split installed in our bedroom (which had no heater ducts). Both worked fantastic. Saif was great!! He was very friendly and connecting. He explained his activities and discussed the best options for running the line sets with special attention to what would have the best appearance with our houses aesthetics. He and his partner worked late, staying on task and maintaining schedule. He took time to explain the advanced thermostats for both of our systems. I appreciated that he went home and read up on some aspects that we were struggling with and also coordinated with other experts back at the office. All in all, a great experience from sales to installation. Best of all, the system is operating and working better than we had expected. Very happy I chose Greenwood after getting estimates from 4 other a/c installers.
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By Reed N. on 05/05/19
They were very good. Chris Coffey and Carlos Barrientes were on time, very courteous and informative. They replaced our gas furnace and added A/C, requiring installation of a return for the upstairs. There were a couple of little things they could have cleaned up b...
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They were very good. Chris Coffey and Carlos Barrientes were on time, very courteous and informative. They replaced our gas furnace and added A/C, requiring installation of a return for the upstairs. There were a couple of little things they could have cleaned up better, but I suspect that's only because they had put in a very long day. Definitely recommend!
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By Chris S. on 05/02/19
A couple of months ago, Greenwood Heating & Air Conditioning in Seattle did a great job installing a new furnace and air conditioning. The sales rep, Adam, was very pleasant, knowledgable, and there was no high pressure sales pitch. He even texted a photo of himsel...
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A couple of months ago, Greenwood Heating & Air Conditioning in Seattle did a great job installing a new furnace and air conditioning. The sales rep, Adam, was very pleasant, knowledgable, and there was no high pressure sales pitch. He even texted a photo of himself, a great security feature, before arriving at my home. Then Ryan led a crew installing the furnace, and they were friendly, professional, and did a great job. Today, Graham came to clean the heating ducts and continued with the pleasant, hardworking, and knowledgable service I’ve come to expect from Greenwood. He worked nonstop for six hours. We have already referred a couple of people to Greenwood, and we will continue to do so. We could not be more pleased with the work they have done for us, and at a very competitive cost.
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By Dave D. on 05/01/19
Greenwood Heating & Air replaced our gas furnace with a new heat pump and a new gas furnace. Sharyn was our Comfort Advisor and she did a great job listening to what was important to us and specing the right system. The installation was complicated due to the com...
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Greenwood Heating & Air replaced our gas furnace with a new heat pump and a new gas furnace. Sharyn was our Comfort Advisor and she did a great job listening to what was important to us and specing the right system. The installation was complicated due to the complexity of the new system, space restrictions of our utility room and the location of the compressor outside. Greenwood coordinated all the electrical work performed by As You Wish Electric so it was done at the same time as the HVAC system install. The system was installed over two days primarily by Sean B. (lead) and his crew. Tony (lead) and Francisco augmented Sean's crew on the second day. They were dedicated professionals, who were friendly, innovative, customer oriented and highly skilled. They solved every challenge with our installation with excellent solutions. The completed installation is great and we are very pleased with the system. I would recommend Greenwood without hesitation. And Greenwood is very fortunate to have such skilled and dedicated employees.
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By Dave D. on 05/01/19
Greenwood Heating & Air replaced our gas furnace with a new heat pump and a new gas furnace. Sharyn was our Comfort Advisor and she did a great job listening to what was important to us and specing the right system. The installation was complicated due to the com...
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Greenwood Heating & Air replaced our gas furnace with a new heat pump and a new gas furnace. Sharyn was our Comfort Advisor and she did a great job listening to what was important to us and specing the right system. The installation was complicated due to the complexity of the new system, space restrictions of our utility room and the location of the compressor outside. Greenwood coordinated all the electrical work performed by As You Wish Electric so it was done at the same time as the HVAC system install. The system was installed over two days primarily by Sean B. (lead) and his crew. Tony (lead) and Francisco augmented Sean's crew on the second day. They were dedicated professionals, who were friendly, innovative, customer oriented and highly skilled. They solved every challenge with our installation with excellent solutions. The completed installation is great and we are very pleased with the system. I would recommend Greenwood without hesitation. And Greenwood is very fortunate to have such skilled and dedicated employees.
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By corrie l. on 04/28/19
Your guys worked all day on what may have been a tougher job than projected, but the end result was slick indeed. Clean installation, fine machinery, and it all works perfectly as advertised. Plenty of heat and cool air at the push of a button. Possibly more ex...
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Your guys worked all day on what may have been a tougher job than projected, but the end result was slick indeed. Clean installation, fine machinery, and it all works perfectly as advertised. Plenty of heat and cool air at the push of a button. Possibly more expensive than some, but you really do usually get what you pay for...and in this case we feel we did. Thank you Greenwood.
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By Paul R. on 04/23/19
Tony and Francisco were the best! Very knowledgeable, and friendly! I was super impressed from start to finish. I would highly recommend these Pro's and Greenwood heating and Air to anyone!

By Corine O. on 04/16/19
I ordered 3 Heating/Cooling units from Greenwood Heating and Cooling. Co. Volodymyr and Will came to my home and installed the units. They were on time and very efficient in their installation. Each day they worked the entire day and were pleasant and hardworkin...
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I ordered 3 Heating/Cooling units from Greenwood Heating and Cooling. Co. Volodymyr and Will came to my home and installed the units. They were on time and very efficient in their installation. Each day they worked the entire day and were pleasant and hardworking.They made sure my house and yard was clean and all materials were put away when they finished. Volodymyr went over how the units worked and tested them when they were finished. I would highly recommend them they do excellent work.
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Select any employee to see all their reviews.

Reggie D
2 Years
Rating:
80 total reviews!
Don P
3 Years
Rating:
64 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Tony B
6 Years
Rating:
(58 total reviews)
Bob D
24 Years
Rating:
(57 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Reggie D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
By Thad on 02/04/19
Very impressed with Greenwood's responsiveness when our furnace stopped working (same day appt) and the professional work Reggie (our technician) did to repair and advise us on future maintenance options. We will definitely use Greenwood going forward.

By T O. on 01/04/19
Great service from Greenwood Heating and Air. John, Thomas and Zach arrived early in the day to put in the new furnace. I was so grateful for their fast and efficient service. I also noted several others who were helpful getting heat back on!

By nick s. on 11/12/18
the service of Reggie D was very professional , answered all our guestions, was on time, he called before arrival ,we will call him to service our heater again and recommend him to others. sincerely Nick Santora

By Alana R. on 10/09/18
Reggie D. serviced my furnace and provided excellent customer service, explaining all I needed to know about maintenance and the functioning of the furnace.

By Amy C. on 05/07/18
Reggie serviced our AC Unit/Water heather and furnace last week. He was professional, kind, knowledgeable and a delight to interact with. Greenwood should be proud to have him as one of their techs/reps

By Jamie C. on 03/02/18
I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. ...
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I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. Overall his customer service was phenomenal!
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By steve f. on 02/22/18
Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. I...
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Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. If you have the chance for Reggie to work on your furnace you'll be in great hands!
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By Tom P. on 02/20/18
Reggie came and did service/maintenance for the furnaces in two houses. He was punctual, friendly, and articulate in explaining all aspects, and was also helpful in coordinating an appointment to get an estimate for a new furnace. Great work!

By Susan F. on 01/10/18
I had my first annual service for my furnace and it was a very good experience. Reggie walked me through everything he did, patiently provided me training on use of my thermostat and was genuinely kind. Great customer service!

By Tim c. on 01/03/18
Class act from beginning to end. Gracious, polite upon arrival, receptive to all questions, did his job and was gone. Bam! As it could be, as is should be , as it was!

By Marty B. on 11/03/17
Reggie was incredibly helpful, very knowledgeable, and even more friendly! Thanks Reggie for all your help! Great Service and was able to get to us early!

By sandy b. on 10/30/17
Reggie came on time and did a great job! Very personable and provided detailed information regarding our heating problem.

By Sarah B. on 10/17/17
Reggie came to my house on a service call. He was the most pleasant part of my entire day. He is a very professional, kind, and attentive employee. He listened well to my explanation of the problem, serviced the heater, fixed the problem, and explained it to me. ...
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Reggie came to my house on a service call. He was the most pleasant part of my entire day. He is a very professional, kind, and attentive employee. He listened well to my explanation of the problem, serviced the heater, fixed the problem, and explained it to me. What else could anyone ask for? Sure appreciate his work. thanks!
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By Joan B. on 09/27/17
Reggie was on time, courteous, extremely knowledgeable. He took the time to explain the heating system to me.

By Faye C. on 09/22/17
Reggie was amazing--incredibly knowledgeable, professional, and friendly!

By allison on 09/11/17
I called Greenwood Heating for annual furnace maintenance and requested an appointment online. On the day I scheduled, Reggie called to check if he could show up early. He was professional and courteous, and kept me well informed. He made sure to explain what he'd ...
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I called Greenwood Heating for annual furnace maintenance and requested an appointment online. On the day I scheduled, Reggie called to check if he could show up early. He was professional and courteous, and kept me well informed. He made sure to explain what he'd be doing and what red flags he'd look for. Since I have an older furnace he walked me through what to expect down the line.
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By David G. on 09/08/17
Reggie did an excellent job fixing my heat pump. He quickly diagnosed the problem and replaced the broken part. He did not try to upsell. Overall, Reggie was highly competent, patient, professional and personable.

By Jodie K. on 08/31/17
We have a brand new townhome and unfortunately have been struggling with the builder to get things fixed that were under warranty. We finally got them to agree to pay for Greenwood to come in (the contractor who installed our Mitsubishi Mr Slim system was no longer...
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We have a brand new townhome and unfortunately have been struggling with the builder to get things fixed that were under warranty. We finally got them to agree to pay for Greenwood to come in (the contractor who installed our Mitsubishi Mr Slim system was no longer available). Greenwood and Reggie were a breathe of fresh air, honest, responsive, and determined to identify the problem. Reggie worked hard to identify the problem and ensure that they could fix it. At one point they thought it might be necessary to open the walls, thankfully that wasn't the case, but they had drywall people lined up to do the repairs if necessary. While I hope we don't have any further problems, I won't hesitate to call Greenwood if we do, and recommend them to anyone looking for an install or repair. We
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By Paula T. on 08/18/17
Reggie arrived on time, was courteous, efficient and professionally represented his company. We had our maintenance scheduled and completed within two days.

By Scott W. on 08/11/17
My Daikin mini-split needed attention - called Wednesday evening and the issue was fixed by Friday morning. Technician Reggie D. was an all-star - on time (early, in fact), courteous, kind, knowledgeable - in short, a total professional.
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