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By don-kara_st@msn.com on 01/09/19
Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the...
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Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the new furnace installed and I appreciate all their efforts. They also helped us modify the amount of air flow going into one room that previously had too much air flow. I would highly recommend them for your next furnace installation.
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By Kraig on 01/07/19
Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. ...
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Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. Tony and his parter Francisco were top notch and their desire to do it right was very much appreciated! Highly recomended and if you can, ask for Tony and Francisco.
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By Zee S. on 01/04/19
Quinten did a great job -- diagnosed and fixed the problem promptly. Very personable and friendly. And thanks for the "bonus."

By T O. on 01/04/19
Great service from Greenwood Heating and Air. John, Thomas and Zach arrived early in the day to put in the new furnace. I was so grateful for their fast and efficient service. I also noted several others who were helpful getting heat back on!

By Melissa D. on 01/02/19
Fabulous team installed my new gas furnace. Polite, friendly and cleaned up my messes along with the little dust they created! Also, so sweet to my two old pups - greeting them and letting them sniff around the site. Many thanks!

By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By Ted K. on 12/28/18
I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and...
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I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and returned promptly to complete the repair. I was so impressed that I signed up for their annual service agreement.
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By Jennifer M. on 12/28/18
Saif & Tim installed a new combi boiler for me between Christmas and New Year's - they did a quick and neat job, kept me informed with how it was going & answered any questions I had along the way. Very happy!

By Elmer B. on 12/27/18
Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input ...
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Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input I may have had. Throughout the day, they both continued to work very diligently and professionally. The post job cleanup was good, and so was the completion rundown I was given to inform me of what I needed to know. Both installers do a great job representing Greenwood and are a credit to your company.
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By Bailey & Jake H. on 12/26/18
Tony and Francisco's team were professional and wonderful to work with. They kept us updated on the project timeline and worked hard to complete project on time. Overall a great experience with Greenwood and would highly recommend choosing them for your home heating and a/c needs!

By Susan B. on 12/22/18
Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they wer...
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Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they were very careful of the walls. Imran did the analysis of my repair options (the furnace was not working) and replacement options. He was clear, thorough, and did not pressure me on the decision to repair or replace the furnace. He provided very helpful information about the problem with the most high efficient furnace option because it requires plastic piping and cannot be vented through the chimney. Given the physical layout of my home and codes there was not any good option for venting. I would highly recommend GreenWood. They have been my service provider for many years.
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By Tom A. on 12/21/18
Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going o...
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Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going over the details of the work they did. Both Tyler and Tom were pleasant to work with. We are very happy with the results! Thank you!
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By Tiffany J. on 12/19/18
Tony B. did an excellent job installing our water heater. On time, was on schedule and let me know how the progress was going. He left the area clean when he left. Very knowledgeable and would have Greenwood heating come back.

By Valerie C. on 12/18/18
Chris C and his associate went above and beyond the call of duty. Prompt, very courteous and patient, left the site cleaner than when they arrived ( ha! ), did a great job! An excellent experience.

By Karen on 12/17/18
Easy to work with and helpful in addressing questions.

By Deborah T. on 12/16/18
GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Franci...
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GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Francisco did the installation and they could not have been better. Arrived when expected, did a fantastic installation and kept us posted on the progress. Plus they are very enjoyable and professional! I can’t say enough good things about this company!
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By Bradley J. on 12/11/18
Fast emergency service on a Saturday, great work, great advice, great customer service.

By Garrett F. on 12/07/18
Great service from Abinesh! Greenwood e-mailed a picture of him so I knew who to expect. It was supposed be routine maintenance and vent cleaning, but the furnace wasn’t working. Abinesh was able to get a repair tech out to find and fix the problem, then get back...
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Great service from Abinesh! Greenwood e-mailed a picture of him so I knew who to expect. It was supposed be routine maintenance and vent cleaning, but the furnace wasn’t working. Abinesh was able to get a repair tech out to find and fix the problem, then get back to what he came out for. Everything was done within a couple of hours and I couldn’t be happier.
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By Dan M. on 12/05/18
(no comment)
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Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
79 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Reggie D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
79 total reviews
By T O. on 01/04/19
Great service from Greenwood Heating and Air. John, Thomas and Zach arrived early in the day to put in the new furnace. I was so grateful for their fast and efficient service. I also noted several others who were helpful getting heat back on!

By nick s. on 11/12/18
the service of Reggie D was very professional , answered all our guestions, was on time, he called before arrival ,we will call him to service our heater again and recommend him to others. sincerely Nick Santora

By Alana R. on 10/09/18
Reggie D. serviced my furnace and provided excellent customer service, explaining all I needed to know about maintenance and the functioning of the furnace.

By Amy C. on 05/07/18
Reggie serviced our AC Unit/Water heather and furnace last week. He was professional, kind, knowledgeable and a delight to interact with. Greenwood should be proud to have him as one of their techs/reps

By Jamie C. on 03/02/18
I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. ...
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I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. Overall his customer service was phenomenal!
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By steve f. on 02/22/18
Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. I...
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Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. If you have the chance for Reggie to work on your furnace you'll be in great hands!
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By Tom P. on 02/20/18
Reggie came and did service/maintenance for the furnaces in two houses. He was punctual, friendly, and articulate in explaining all aspects, and was also helpful in coordinating an appointment to get an estimate for a new furnace. Great work!

By Susan F. on 01/10/18
I had my first annual service for my furnace and it was a very good experience. Reggie walked me through everything he did, patiently provided me training on use of my thermostat and was genuinely kind. Great customer service!

By Tim c. on 01/03/18
Class act from beginning to end. Gracious, polite upon arrival, receptive to all questions, did his job and was gone. Bam! As it could be, as is should be , as it was!

By Marty B. on 11/03/17
Reggie was incredibly helpful, very knowledgeable, and even more friendly! Thanks Reggie for all your help! Great Service and was able to get to us early!

By sandy b. on 10/30/17
Reggie came on time and did a great job! Very personable and provided detailed information regarding our heating problem.

By Sarah B. on 10/17/17
Reggie came to my house on a service call. He was the most pleasant part of my entire day. He is a very professional, kind, and attentive employee. He listened well to my explanation of the problem, serviced the heater, fixed the problem, and explained it to me. ...
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Reggie came to my house on a service call. He was the most pleasant part of my entire day. He is a very professional, kind, and attentive employee. He listened well to my explanation of the problem, serviced the heater, fixed the problem, and explained it to me. What else could anyone ask for? Sure appreciate his work. thanks!
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By Joan B. on 09/27/17
Reggie was on time, courteous, extremely knowledgeable. He took the time to explain the heating system to me.

By Faye C. on 09/22/17
Reggie was amazing--incredibly knowledgeable, professional, and friendly!

By allison on 09/11/17
I called Greenwood Heating for annual furnace maintenance and requested an appointment online. On the day I scheduled, Reggie called to check if he could show up early. He was professional and courteous, and kept me well informed. He made sure to explain what he'd ...
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I called Greenwood Heating for annual furnace maintenance and requested an appointment online. On the day I scheduled, Reggie called to check if he could show up early. He was professional and courteous, and kept me well informed. He made sure to explain what he'd be doing and what red flags he'd look for. Since I have an older furnace he walked me through what to expect down the line.
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By David G. on 09/08/17
Reggie did an excellent job fixing my heat pump. He quickly diagnosed the problem and replaced the broken part. He did not try to upsell. Overall, Reggie was highly competent, patient, professional and personable.

By Jodie K. on 08/31/17
We have a brand new townhome and unfortunately have been struggling with the builder to get things fixed that were under warranty. We finally got them to agree to pay for Greenwood to come in (the contractor who installed our Mitsubishi Mr Slim system was no longer...
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We have a brand new townhome and unfortunately have been struggling with the builder to get things fixed that were under warranty. We finally got them to agree to pay for Greenwood to come in (the contractor who installed our Mitsubishi Mr Slim system was no longer available). Greenwood and Reggie were a breathe of fresh air, honest, responsive, and determined to identify the problem. Reggie worked hard to identify the problem and ensure that they could fix it. At one point they thought it might be necessary to open the walls, thankfully that wasn't the case, but they had drywall people lined up to do the repairs if necessary. While I hope we don't have any further problems, I won't hesitate to call Greenwood if we do, and recommend them to anyone looking for an install or repair. We
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By Paula T. on 08/18/17
Reggie arrived on time, was courteous, efficient and professionally represented his company. We had our maintenance scheduled and completed within two days.

By Scott W. on 08/11/17
My Daikin mini-split needed attention - called Wednesday evening and the issue was fixed by Friday morning. Technician Reggie D. was an all-star - on time (early, in fact), courteous, kind, knowledgeable - in short, a total professional.

By Joby T. on 07/17/17
After calling many heating and air companies that would not service my roof unit, Greenwood sent out Reggie who was very polite and honest and had us back up and running in less than an hour. Thanks!
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