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By ED J. on 01/19/19
Tony and Frisco did a great job installing the new Furnance.

By don-kara_st@msn.com on 01/09/19
Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the...
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Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the new furnace installed and I appreciate all their efforts. They also helped us modify the amount of air flow going into one room that previously had too much air flow. I would highly recommend them for your next furnace installation.
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By Stephen E. on 01/08/19
John B**** and his crew did an outstanding job of installing our ductless heating/cooling system. They were efficient, courteous, took time to explain the features and functions, cleaned up all of their stuff. John was fabulous! Really knows his stuff and did an outstanding job!!

By Kraig on 01/07/19
Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. ...
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Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. Tony and his parter Francisco were top notch and their desire to do it right was very much appreciated! Highly recomended and if you can, ask for Tony and Francisco.
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By Zee S. on 01/04/19
Quinten did a great job -- diagnosed and fixed the problem promptly. Very personable and friendly. And thanks for the "bonus."

By T O. on 01/04/19
Great service from Greenwood Heating and Air. John, Thomas and Zach arrived early in the day to put in the new furnace. I was so grateful for their fast and efficient service. I also noted several others who were helpful getting heat back on!

By Melissa D. on 01/02/19
Fabulous team installed my new gas furnace. Polite, friendly and cleaned up my messes along with the little dust they created! Also, so sweet to my two old pups - greeting them and letting them sniff around the site. Many thanks!

By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By Ted K. on 12/28/18
I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and...
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I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and returned promptly to complete the repair. I was so impressed that I signed up for their annual service agreement.
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By Jennifer M. on 12/28/18
Saif & Tim installed a new combi boiler for me between Christmas and New Year's - they did a quick and neat job, kept me informed with how it was going & answered any questions I had along the way. Very happy!

By Elmer B. on 12/27/18
Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input ...
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Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input I may have had. Throughout the day, they both continued to work very diligently and professionally. The post job cleanup was good, and so was the completion rundown I was given to inform me of what I needed to know. Both installers do a great job representing Greenwood and are a credit to your company.
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By Bailey & Jake H. on 12/26/18
Tony and Francisco's team were professional and wonderful to work with. They kept us updated on the project timeline and worked hard to complete project on time. Overall a great experience with Greenwood and would highly recommend choosing them for your home heating and a/c needs!

By Susan B. on 12/22/18
Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they wer...
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Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they were very careful of the walls. Imran did the analysis of my repair options (the furnace was not working) and replacement options. He was clear, thorough, and did not pressure me on the decision to repair or replace the furnace. He provided very helpful information about the problem with the most high efficient furnace option because it requires plastic piping and cannot be vented through the chimney. Given the physical layout of my home and codes there was not any good option for venting. I would highly recommend GreenWood. They have been my service provider for many years.
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By Tom A. on 12/21/18
Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going o...
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Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going over the details of the work they did. Both Tyler and Tom were pleasant to work with. We are very happy with the results! Thank you!
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By Tiffany J. on 12/19/18
Tony B. did an excellent job installing our water heater. On time, was on schedule and let me know how the progress was going. He left the area clean when he left. Very knowledgeable and would have Greenwood heating come back.

By Valerie C. on 12/18/18
Chris C and his associate went above and beyond the call of duty. Prompt, very courteous and patient, left the site cleaner than when they arrived ( ha! ), did a great job! An excellent experience.

By Karen on 12/17/18
Easy to work with and helpful in addressing questions.

By Deborah T. on 12/16/18
GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Franci...
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GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Francisco did the installation and they could not have been better. Arrived when expected, did a fantastic installation and kept us posted on the progress. Plus they are very enjoyable and professional! I can’t say enough good things about this company!
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By Bradley J. on 12/11/18
Fast emergency service on a Saturday, great work, great advice, great customer service.
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Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
79 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Mathew P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
18 total reviews
By Joe on 08/10/18
We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very com...
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We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very competent workmanship and impressive communication skills. Mathew Parent returned to sort out issues with the thermostat as well as to address concerns about loud exhaust venting noise. He remedied the problem after a thorough investigation and helped us understand the issues as well as how to use the functions of the thermostat more efficiently. We are very pleased with Greenwood Heating and all of the people we have worked with--especially Mathew. We highly recommend Greenwood Heating.
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By Dimos K. on 08/07/17
excellent responsiveness, good overall installation quality, highly recommended for mini-split installs.

By Chritsopher W. on 06/21/17
Got a mini split system ductless installed with 2 zones. Pricing was cheaper than three competitors in the area and they were able to write the quote during the on site visit unlike some others. The installation scheduling ended up being moved up drastically which ...
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Got a mini split system ductless installed with 2 zones. Pricing was cheaper than three competitors in the area and they were able to write the quote during the on site visit unlike some others. The installation scheduling ended up being moved up drastically which was awesome so I ended up having AC much sooner than expected. They were very courteous and always wore booties and wiped things down etc but there was some dry wall dust around afterwards (pretty much impossible to avoid, that stuff gets everywhere). System works super well and is probably the quietest unit that I've heard, I have it running in my bedroom and I can't hear it at all.
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By Alisa V. on 05/31/17
I would recommend working with the team here. From the front desk scheduler, to the field guys who came out to assess my furnace, the sales rep, the installer, we even had our vents cleaned to help with the air quality, they were all courteous, quick, and helpful i...
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I would recommend working with the team here. From the front desk scheduler, to the field guys who came out to assess my furnace, the sales rep, the installer, we even had our vents cleaned to help with the air quality, they were all courteous, quick, and helpful in explaining to me what they recommended and why. We had a 30 yr old unit furnace that should have died on us a long time ago, but didn't. It was encouraged that we put buying a furnace on our list of things to do as we prioritize home improvements. We did this just after the New Year and decided to purchase one in late Feb. I was put on the schedule quickly for installation and a tech guy, Matthew P. came out. He was the nicest guy to work with, friendly and considerate of time. Mike A. did our duct cleaning, also very friendly and courteous.
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By kristine e. on 04/20/17
Considerate, clean, competent, and great problem solvers.

By James G. on 01/17/17
Mathew P. and his assistant, Chris, were right on time this morning to install a new Lennox Elite Series gas furnace. They phoned ahead also to give an exact time. Both were professional, friendly, conscientious about covering their feet, and efficient. They had ev...
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Mathew P. and his assistant, Chris, were right on time this morning to install a new Lennox Elite Series gas furnace. They phoned ahead also to give an exact time. Both were professional, friendly, conscientious about covering their feet, and efficient. They had everything completed and hooked up with a great, quiet, and smooth-sounding heating system in less than 6 hours. Cleanup was perfect. Good guys. Good company.
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By Tom C. on 01/14/17
We used Greenwood to replace our 19-year old furnace and add central a/c. Our sales rep (Jim M.) was knowledgeable and honest in his recommendation of equipment. Very professional and responsive to all my questions. The install team lead by Matt P. was amazing. Ma...
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We used Greenwood to replace our 19-year old furnace and add central a/c. Our sales rep (Jim M.) was knowledgeable and honest in his recommendation of equipment. Very professional and responsive to all my questions. The install team lead by Matt P. was amazing. Matt walked us through the removal and install before and after the job. He is extremely knowledgeable and very friendly. Matt called in the morning informing of their ETA, arrived on time, worked efficiently, and completed the job in 7 hours. I'm told a proper install is critical in avoiding problems down the road. Matt and team took the time to install and double/triple check everything. I would recommend Greenwood Heating and A/C based on my sales and install experience. I assume their post sales service will be equally as good if we have any problems but only time will tell.
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By Chris Van V. on 01/08/17
The Greenwood team was fantastic from start to finish. I had a Lennox Gas Furnace and a Lennox Air Conditioner installed. Jim in sales was a pleasure to deal with. The install team was not only incredibly friendly, but more importantly, their quality of work was...
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The Greenwood team was fantastic from start to finish. I had a Lennox Gas Furnace and a Lennox Air Conditioner installed. Jim in sales was a pleasure to deal with. The install team was not only incredibly friendly, but more importantly, their quality of work was flawless. Matthew P. is off the charts knowledgeable. Guy is an absolute PRO! He had great ideas during the install which literally made a huge difference in how the project turned out. They were options that I simply would not have thought of. Really seemed like he was approaching it as if it was his own home. His apprentice Chris was great to work with as well! Great team. I had three companies come out and provide quotes. I chose GW because the reviews were so much better than the others. Very glad I did. I can't recommend them enough. Thank you Greenwood team!! -Chris
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By linda s. on 01/02/17
Excellent personable service from sales rep to the installer. Especially want to compliment Matthew, the installer, and his assistant, Chris, for their diligence and respect of my home during the install. Matt was excellent in explaining the how's and why's of th...
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Excellent personable service from sales rep to the installer. Especially want to compliment Matthew, the installer, and his assistant, Chris, for their diligence and respect of my home during the install. Matt was excellent in explaining the how's and why's of the job. You are fortunate to have him on your team.
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By Greg P. on 12/15/16
Jeff and Chris did an amazing job installing our new furnace. Professional, thorough and expanded their scope of work - at no extra charge - to make sure the installation was up to the highest standards. The sales person was equally impressive. Great company. Great...
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Jeff and Chris did an amazing job installing our new furnace. Professional, thorough and expanded their scope of work - at no extra charge - to make sure the installation was up to the highest standards. The sales person was equally impressive. Great company. Great customer service. And we are warm again.
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By Amanda S. on 12/13/16
We replaced a 25 year old furnace and 25 year old water heater. Matt and his team were on time, if not early. Communicated clearly what they would be doing during the day and were extremely courteous. We let them work and when all was finished Matt walked us thr...
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We replaced a 25 year old furnace and 25 year old water heater. Matt and his team were on time, if not early. Communicated clearly what they would be doing during the day and were extremely courteous. We let them work and when all was finished Matt walked us through all changes and how everything was installed. As we were walking through it looked so clean and tidy. I couldn't believe two large appliances were removed and new ones were installed. I would recommend Greenwood Heating and Air and their service team any day of the week! Thank you and we look forward to working with them in the future!
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By Anthony G. on 11/18/16
We had a furnace replaced and they couldn't had a better install team out here lead by Matthew P. He was informational, pleasant, knowledgeable, funny, helpful and concerned. He was here with someone he was training. All we can say is the service was 4 star. We hig...
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We had a furnace replaced and they couldn't had a better install team out here lead by Matthew P. He was informational, pleasant, knowledgeable, funny, helpful and concerned. He was here with someone he was training. All we can say is the service was 4 star. We highly recommend! If everyone at Greenwood Heating is like these two... Then we're Greenwood Heating for life! Thanks!
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By Anthony G. on 11/18/16
We had a furnace replaced and they couldn't had a better install team out here lead by Matthew P. He was informational, pleasant, knowledgeable, funny, helpful and concerned. He was here with someone he was training. All we can say is the service was 4 star. W...
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We had a furnace replaced and they couldn't had a better install team out here lead by Matthew P. He was informational, pleasant, knowledgeable, funny, helpful and concerned. He was here with someone he was training. All we can say is the service was 4 star. We highly recommend! If everyone at Greenwood Heating is like these two... Then we're Greenwood Heating for life! Thanks!
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By Bradd C. on 10/15/16
I had called a number of companies to get bids on a new furnace and on demand water heater installation. Greenwood was the first to send someone out to estimate the job. I even had a few companies that I never heard back from. Our advisor John Lousy was thorough...
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I had called a number of companies to get bids on a new furnace and on demand water heater installation. Greenwood was the first to send someone out to estimate the job. I even had a few companies that I never heard back from. Our advisor John Lousy was thorough and listened to what I wanted and where and how I wanted it. He took copious notes and made it all happen. Greatest delay was from PSE installing our gas meter. Once we had gas, these guys moved their schedule around to get us started faster. I don't know if they sent their best guys, but the installers Matt and Javin were outstanding to work with and were clean and courteous. Very professional. We ran into a few bumps that John immediately smoothed out to beyond my satisfaction and expectations. I can't say enough good things about them without sounding ridiculous. Needless to say, I highly recommend you give them a try. You won't be disappointed!
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By Geraldine F. on 09/27/16
I wanted to explore pricing and different types of heat pumps. I was told to go to Home Depot and they set up an appointment with Rod M. from Greenwood Heating and Air. He went over what he thought would suit my home and price and before he left I signed up for...
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I wanted to explore pricing and different types of heat pumps. I was told to go to Home Depot and they set up an appointment with Rod M. from Greenwood Heating and Air. He went over what he thought would suit my home and price and before he left I signed up for a "Ductless Heat Pump" that was in my price range and with much less intrusion than I thought. He set up an appointment for two weeks later as the crews were very busy. Within in a couple of days I got a call saying there was a cancellation and asked if I could have it installed after the week-end. Yes!! and the crew was here on time and went right to work. The job was done by the afternoon and we had heat and a clean house by the early evening. Thank you Greenwood for having such a nice crew and I would recommend your company and service any time. Sincerely, Jeri Free-Romjue
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By Peter G. on 09/10/16
I ended up having a two unit ductless heating unit installed at my home after getting a couple of bids from companies around the area. I went with Greenwood because of the competitive price as well as the offer of a 12 year labor warranty. The reason I'm giving 4...
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I ended up having a two unit ductless heating unit installed at my home after getting a couple of bids from companies around the area. I went with Greenwood because of the competitive price as well as the offer of a 12 year labor warranty. The reason I'm giving 4 stars is because it was a little difficult to stay in contact with the sales guy although I was sending text messages and emails. Seemed like I'd have around a 12 hour turnaround per message although this was just over a 3 day span. Once all the details about the job were set in stone the work went pretty quick. The lead on the job (Matthew) came over at 7:00 am on a Friday and by 3:00 pm everything was set up, cleaned, and running. The crew was great and made an effort not to track any dust or dirt around the house by putting on those shoe sock things whenever they would come inside. 5 stars for the crew for sure.
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By Mark L. on 07/20/16
The crew that came over was Matt and Justin. I have to say that I am honestly very impressed by these two guys. They did an excellent job and am very happy with the work. Matt was able to figure things out on the fly with issues that came up and advised Justine ...
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The crew that came over was Matt and Justin. I have to say that I am honestly very impressed by these two guys. They did an excellent job and am very happy with the work. Matt was able to figure things out on the fly with issues that came up and advised Justine or Amish apprentice on what to do. They make a really good team. If I need any more work done I'm totally going with Greenwood and asking for this team ... they rock. Although I do have to get Justine borscht since he said that he likes it and I said that I will be ordering it that soup from Amazon ... LOL ... Thanks guys for the awesome job.
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By Caroline R. on 07/06/16
Just had a great experience with Greenwood Heating. Matthew was the lead on our project and he was wonderful. Great to work with. Called each day to let us know his arrival time, crew was tidy and efficient. Work was explained and questions asked after completion. ...
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Just had a great experience with Greenwood Heating. Matthew was the lead on our project and he was wonderful. Great to work with. Called each day to let us know his arrival time, crew was tidy and efficient. Work was explained and questions asked after completion. Was a pleasure having them in our home to get this job done.
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