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By archelle c. on 08/14/18
Had a great experience working with Kalen and Carlos at Greenwood Heating & Air. They arrived promptly at 8:00 AM each morning to start the install of our Mitsubishi Ductless Mini Split units, one in the living room and one in the upstairs bedroom. I changed my min...
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Had a great experience working with Kalen and Carlos at Greenwood Heating & Air. They arrived promptly at 8:00 AM each morning to start the install of our Mitsubishi Ductless Mini Split units, one in the living room and one in the upstairs bedroom. I changed my mind the day of the install because the floor unit was bigger than I expected and Kalen took it all in stride. He notified the office and they sent a different unit the same day to keep the install on track. They also spent the better part of the two day install on a 40 foot ladder to reach the upstairs bedroom. Not ideal, but it was the location I wanted and they got it done. Love my new units and loved working with Greenwood!
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By Cynthia J. on 08/10/18
Sean Barnes, Matt & crew installed a Mitsubishi ductless AC unit in my home today & I cannot say enough about the great job they did. I received a phone call from Sean telling me approximately when he would arrive, followed by a confirming text message from the off...
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Sean Barnes, Matt & crew installed a Mitsubishi ductless AC unit in my home today & I cannot say enough about the great job they did. I received a phone call from Sean telling me approximately when he would arrive, followed by a confirming text message from the office. Sean arrived exactly when expected, was polite, organized and very knowledgeable. He walked me through the installation process making sure I had no questions. The electric crew arrived, did what they needed to do, cleaned up after themselves, explained what they had done and left. Sean & Matt finished up, also cleaning up after themselves, explained the unit & remote to me, making sure I understood & had no questions. I’m sitting comfortably in a room that is usually 85 degrees on warm days writing this review. Thank you Sean, Matt & crew & Greenwood Heating & Air. Outstanding job! I will gladly recommend you to all my friends.
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By Joe on 08/10/18
We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very com...
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We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very competent workmanship and impressive communication skills. Mathew Parent returned to sort out issues with the thermostat as well as to address concerns about loud exhaust venting noise. He remedied the problem after a thorough investigation and helped us understand the issues as well as how to use the functions of the thermostat more efficiently. We are very pleased with Greenwood Heating and all of the people we have worked with--especially Mathew. We highly recommend Greenwood Heating.
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By Jim V. on 08/09/18
When we contacted Greenwood Heating & Air Conditioning requesting a quote on the installation of an air conditioner, a sales rep visited our home and provided the quote within a week of calling. Once we decided to move forward with Greenwood, they scheduled the in...
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When we contacted Greenwood Heating & Air Conditioning requesting a quote on the installation of an air conditioner, a sales rep visited our home and provided the quote within a week of calling. Once we decided to move forward with Greenwood, they scheduled the installation within a week. The installer was Jim K and he was very professional, knowledgeable and friendly. He was on time and completed the installation quickly. He then took time to explain everything that was done and even helped explain how to use the Nest thermostat, that we had not used before. It was just a great experience all around. I highly recommend Greenwood Heating & AC.
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By Yvonne F. on 08/09/18
Tyler did a good job and explained everything when he finished.He and his helper made sure everything was cleaned up before they left.

By Shaun on 08/09/18
Great job- thank you

By arlenecbell on 08/08/18
See what I wrote

By Deborah W. on 08/07/18
We had a new, whole-house, heat pump added to our existing heating and air-conditioning system. The work was done on schedule and for the quoted price, and we are very pleased with the result. We had one small problem that arose after the installation (it turned ...
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We had a new, whole-house, heat pump added to our existing heating and air-conditioning system. The work was done on schedule and for the quoted price, and we are very pleased with the result. We had one small problem that arose after the installation (it turned out to be just a thrown fuse switch), and Greenwood sent someone out right away to troubleshoot and fix the problem, without charge. We've been using Greenwood for over 20 years, in three different houses, and are very satisfied with the service we have received.
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By Claudia B. on 08/07/18
Don was exceptional! Very professional, knowledgeable, polite and efficient. Will definitely continue to use Greenwood Heating again!

By Francine S. on 08/07/18
I wrote on BBB - I had the best service ever. Mark went out of his way to make sure all was perfect!

By Lisa M. on 08/05/18
Greenwood Heating and A/C did great at getting my ducts cleaned. Frej came out and did a thorough job, even came back a few days later just to double check an item. I use Greenwood Heating and A/C for my annual service and will now use for my duct cleaning as well...
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Greenwood Heating and A/C did great at getting my ducts cleaned. Frej came out and did a thorough job, even came back a few days later just to double check an item. I use Greenwood Heating and A/C for my annual service and will now use for my duct cleaning as well. A good job at a reasonable price I think.
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By Steven G. on 07/27/18
Wow! I'm not sure I've ever been happier with an experience like this. Every step of the way from start to finish. Juan was extremely responsive and accommodating. We had other people come by to give bids and he was the only one who looked at our site proactively a...
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Wow! I'm not sure I've ever been happier with an experience like this. Every step of the way from start to finish. Juan was extremely responsive and accommodating. We had other people come by to give bids and he was the only one who looked at our site proactively and made the appropriate recommendations. John Brown was the man who installed the system with the help of a good guy whose name I can't recall. They were extremely professional, conscientious, respectful, courteous and knew exactly what they were doing. You know it isn't that hard to good but it isn't easy to be excellent. Thank you Greenwood- Juan and John & kind apprentice guy.
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By Jian Wei W. on 07/27/18
Excellent service. Very friendly. Highly recommended

By Aidan A. on 07/26/18
Ben checked our AC system and got all the components shiny, clean and serviced. He was friendly and helpful—even offering to help move furniture back into position! All in all, a very positive experience.

By Mike M. on 07/20/18
Greenwood sent Quinton S. out to repair my air conditioning. The service response was excellent. Quinton was very professional and knowledgable. He resolved my problems and I was very pleased with service and his approach to taking care of the job. I am sold on Gre...
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Greenwood sent Quinton S. out to repair my air conditioning. The service response was excellent. Quinton was very professional and knowledgable. He resolved my problems and I was very pleased with service and his approach to taking care of the job. I am sold on Greenwood based on his service and how my air conditioner was resolved. In addition I felt as though the price was very fair and appreciated suggested service to maintain our homes heating and air conditioning system. Quinton and Greenwood are the best.
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By Richard A. on 07/14/18
Kalen and Brian installed a new mini-split system for us today. I must say they did an outstanding job. They phoned prior to arrival and were on-time (actually early) and were very courteous. Both always checked shoes, etc. before entering the home and were very...
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Kalen and Brian installed a new mini-split system for us today. I must say they did an outstanding job. They phoned prior to arrival and were on-time (actually early) and were very courteous. Both always checked shoes, etc. before entering the home and were very respectful of our property. Went over in detail how the install was to progress, where everything was going to be placed, and they cleaned up prior to leaving and left all manuals and gave us operating lessons. The job was completed quickly and with no issues. Would use the company again as it is very professionally run, all the way from initial phone inquiry, sales, and now install.
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By TOM M. on 07/13/18
Excellent customer service by all crew members. Courteous and respectful. Helpful. Made quick work out of installing new outdoor unit and modifying furnace ducting to receive new condenser. Job well done!

By Rob B. on 07/12/18
We really appreciated the knowledgeable, prompt, and honest service we received from Quinten for our heat pump troubles. His input definitely helped us move forward with a solution. Well done! Thank you!

By Jeremy M. on 07/10/18
There was a problem with the installation I didn't realize until after the crew was done and Greenwood responded quickly and made sure my supply lines were going to fit my remodel. This wasn't something they would have known with this installation at the time, howe...
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There was a problem with the installation I didn't realize until after the crew was done and Greenwood responded quickly and made sure my supply lines were going to fit my remodel. This wasn't something they would have known with this installation at the time, however as my remodel progressed I need them to come back out. They responded within a week and were a pleasure to work with. My compliments to Bob D and team.
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By MIke B. on 07/06/18
I was looking for a ductless Heating and A/C unit and after speaking to and receiving quotes from a number of companies, I decided to go with Greenwood. It was a pleasure working with Juan for the pricing. He knew his products and I felt comfortable with the recomm...
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I was looking for a ductless Heating and A/C unit and after speaking to and receiving quotes from a number of companies, I decided to go with Greenwood. It was a pleasure working with Juan for the pricing. He knew his products and I felt comfortable with the recommendations he made for our system. The installation went very smoothly, thanks to John and his partner. They were experienced, dedicated and were very respectful of our house. When the installation was completed, John spent time with us to insure we knew how it worked and how to get the most out of it. I am very happy with the product and the quality of the install team. I'm glad I chose Greenwood heating & A/C!
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Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
76 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Mathew P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
18 total reviews
By Joe on 08/10/18
We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very com...
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We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very competent workmanship and impressive communication skills. Mathew Parent returned to sort out issues with the thermostat as well as to address concerns about loud exhaust venting noise. He remedied the problem after a thorough investigation and helped us understand the issues as well as how to use the functions of the thermostat more efficiently. We are very pleased with Greenwood Heating and all of the people we have worked with--especially Mathew. We highly recommend Greenwood Heating.
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By Dimos K. on 08/07/17
excellent responsiveness, good overall installation quality, highly recommended for mini-split installs.

By Chritsopher W. on 06/21/17
Got a mini split system ductless installed with 2 zones. Pricing was cheaper than three competitors in the area and they were able to write the quote during the on site visit unlike some others. The installation scheduling ended up being moved up drastically which ...
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Got a mini split system ductless installed with 2 zones. Pricing was cheaper than three competitors in the area and they were able to write the quote during the on site visit unlike some others. The installation scheduling ended up being moved up drastically which was awesome so I ended up having AC much sooner than expected. They were very courteous and always wore booties and wiped things down etc but there was some dry wall dust around afterwards (pretty much impossible to avoid, that stuff gets everywhere). System works super well and is probably the quietest unit that I've heard, I have it running in my bedroom and I can't hear it at all.
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By Alisa V. on 05/31/17
I would recommend working with the team here. From the front desk scheduler, to the field guys who came out to assess my furnace, the sales rep, the installer, we even had our vents cleaned to help with the air quality, they were all courteous, quick, and helpful i...
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I would recommend working with the team here. From the front desk scheduler, to the field guys who came out to assess my furnace, the sales rep, the installer, we even had our vents cleaned to help with the air quality, they were all courteous, quick, and helpful in explaining to me what they recommended and why. We had a 30 yr old unit furnace that should have died on us a long time ago, but didn't. It was encouraged that we put buying a furnace on our list of things to do as we prioritize home improvements. We did this just after the New Year and decided to purchase one in late Feb. I was put on the schedule quickly for installation and a tech guy, Matthew P. came out. He was the nicest guy to work with, friendly and considerate of time. Mike A. did our duct cleaning, also very friendly and courteous.
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By kristine e. on 04/20/17
Considerate, clean, competent, and great problem solvers.

By James G. on 01/17/17
Mathew P. and his assistant, Chris, were right on time this morning to install a new Lennox Elite Series gas furnace. They phoned ahead also to give an exact time. Both were professional, friendly, conscientious about covering their feet, and efficient. They had ev...
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Mathew P. and his assistant, Chris, were right on time this morning to install a new Lennox Elite Series gas furnace. They phoned ahead also to give an exact time. Both were professional, friendly, conscientious about covering their feet, and efficient. They had everything completed and hooked up with a great, quiet, and smooth-sounding heating system in less than 6 hours. Cleanup was perfect. Good guys. Good company.
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By Tom C. on 01/14/17
We used Greenwood to replace our 19-year old furnace and add central a/c. Our sales rep (Jim M.) was knowledgeable and honest in his recommendation of equipment. Very professional and responsive to all my questions. The install team lead by Matt P. was amazing. Ma...
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We used Greenwood to replace our 19-year old furnace and add central a/c. Our sales rep (Jim M.) was knowledgeable and honest in his recommendation of equipment. Very professional and responsive to all my questions. The install team lead by Matt P. was amazing. Matt walked us through the removal and install before and after the job. He is extremely knowledgeable and very friendly. Matt called in the morning informing of their ETA, arrived on time, worked efficiently, and completed the job in 7 hours. I'm told a proper install is critical in avoiding problems down the road. Matt and team took the time to install and double/triple check everything. I would recommend Greenwood Heating and A/C based on my sales and install experience. I assume their post sales service will be equally as good if we have any problems but only time will tell.
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By Chris Van V. on 01/08/17
The Greenwood team was fantastic from start to finish. I had a Lennox Gas Furnace and a Lennox Air Conditioner installed. Jim in sales was a pleasure to deal with. The install team was not only incredibly friendly, but more importantly, their quality of work was...
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The Greenwood team was fantastic from start to finish. I had a Lennox Gas Furnace and a Lennox Air Conditioner installed. Jim in sales was a pleasure to deal with. The install team was not only incredibly friendly, but more importantly, their quality of work was flawless. Matthew P. is off the charts knowledgeable. Guy is an absolute PRO! He had great ideas during the install which literally made a huge difference in how the project turned out. They were options that I simply would not have thought of. Really seemed like he was approaching it as if it was his own home. His apprentice Chris was great to work with as well! Great team. I had three companies come out and provide quotes. I chose GW because the reviews were so much better than the others. Very glad I did. I can't recommend them enough. Thank you Greenwood team!! -Chris
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By linda s. on 01/02/17
Excellent personable service from sales rep to the installer. Especially want to compliment Matthew, the installer, and his assistant, Chris, for their diligence and respect of my home during the install. Matt was excellent in explaining the how's and why's of th...
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Excellent personable service from sales rep to the installer. Especially want to compliment Matthew, the installer, and his assistant, Chris, for their diligence and respect of my home during the install. Matt was excellent in explaining the how's and why's of the job. You are fortunate to have him on your team.
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By Greg P. on 12/15/16
Jeff and Chris did an amazing job installing our new furnace. Professional, thorough and expanded their scope of work - at no extra charge - to make sure the installation was up to the highest standards. The sales person was equally impressive. Great company. Great...
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Jeff and Chris did an amazing job installing our new furnace. Professional, thorough and expanded their scope of work - at no extra charge - to make sure the installation was up to the highest standards. The sales person was equally impressive. Great company. Great customer service. And we are warm again.
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By Amanda S. on 12/13/16
We replaced a 25 year old furnace and 25 year old water heater. Matt and his team were on time, if not early. Communicated clearly what they would be doing during the day and were extremely courteous. We let them work and when all was finished Matt walked us thr...
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We replaced a 25 year old furnace and 25 year old water heater. Matt and his team were on time, if not early. Communicated clearly what they would be doing during the day and were extremely courteous. We let them work and when all was finished Matt walked us through all changes and how everything was installed. As we were walking through it looked so clean and tidy. I couldn't believe two large appliances were removed and new ones were installed. I would recommend Greenwood Heating and Air and their service team any day of the week! Thank you and we look forward to working with them in the future!
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By Anthony G. on 11/18/16
We had a furnace replaced and they couldn't had a better install team out here lead by Matthew P. He was informational, pleasant, knowledgeable, funny, helpful and concerned. He was here with someone he was training. All we can say is the service was 4 star. We hig...
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We had a furnace replaced and they couldn't had a better install team out here lead by Matthew P. He was informational, pleasant, knowledgeable, funny, helpful and concerned. He was here with someone he was training. All we can say is the service was 4 star. We highly recommend! If everyone at Greenwood Heating is like these two... Then we're Greenwood Heating for life! Thanks!
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By Anthony G. on 11/18/16
We had a furnace replaced and they couldn't had a better install team out here lead by Matthew P. He was informational, pleasant, knowledgeable, funny, helpful and concerned. He was here with someone he was training. All we can say is the service was 4 star. W...
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We had a furnace replaced and they couldn't had a better install team out here lead by Matthew P. He was informational, pleasant, knowledgeable, funny, helpful and concerned. He was here with someone he was training. All we can say is the service was 4 star. We highly recommend! If everyone at Greenwood Heating is like these two... Then we're Greenwood Heating for life! Thanks!
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By Bradd C. on 10/15/16
I had called a number of companies to get bids on a new furnace and on demand water heater installation. Greenwood was the first to send someone out to estimate the job. I even had a few companies that I never heard back from. Our advisor John Lousy was thorough...
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I had called a number of companies to get bids on a new furnace and on demand water heater installation. Greenwood was the first to send someone out to estimate the job. I even had a few companies that I never heard back from. Our advisor John Lousy was thorough and listened to what I wanted and where and how I wanted it. He took copious notes and made it all happen. Greatest delay was from PSE installing our gas meter. Once we had gas, these guys moved their schedule around to get us started faster. I don't know if they sent their best guys, but the installers Matt and Javin were outstanding to work with and were clean and courteous. Very professional. We ran into a few bumps that John immediately smoothed out to beyond my satisfaction and expectations. I can't say enough good things about them without sounding ridiculous. Needless to say, I highly recommend you give them a try. You won't be disappointed!
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By Geraldine F. on 09/27/16
I wanted to explore pricing and different types of heat pumps. I was told to go to Home Depot and they set up an appointment with Rod M. from Greenwood Heating and Air. He went over what he thought would suit my home and price and before he left I signed up for...
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I wanted to explore pricing and different types of heat pumps. I was told to go to Home Depot and they set up an appointment with Rod M. from Greenwood Heating and Air. He went over what he thought would suit my home and price and before he left I signed up for a "Ductless Heat Pump" that was in my price range and with much less intrusion than I thought. He set up an appointment for two weeks later as the crews were very busy. Within in a couple of days I got a call saying there was a cancellation and asked if I could have it installed after the week-end. Yes!! and the crew was here on time and went right to work. The job was done by the afternoon and we had heat and a clean house by the early evening. Thank you Greenwood for having such a nice crew and I would recommend your company and service any time. Sincerely, Jeri Free-Romjue
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By Peter G. on 09/10/16
I ended up having a two unit ductless heating unit installed at my home after getting a couple of bids from companies around the area. I went with Greenwood because of the competitive price as well as the offer of a 12 year labor warranty. The reason I'm giving 4...
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I ended up having a two unit ductless heating unit installed at my home after getting a couple of bids from companies around the area. I went with Greenwood because of the competitive price as well as the offer of a 12 year labor warranty. The reason I'm giving 4 stars is because it was a little difficult to stay in contact with the sales guy although I was sending text messages and emails. Seemed like I'd have around a 12 hour turnaround per message although this was just over a 3 day span. Once all the details about the job were set in stone the work went pretty quick. The lead on the job (Matthew) came over at 7:00 am on a Friday and by 3:00 pm everything was set up, cleaned, and running. The crew was great and made an effort not to track any dust or dirt around the house by putting on those shoe sock things whenever they would come inside. 5 stars for the crew for sure.
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By Mark L. on 07/20/16
The crew that came over was Matt and Justin. I have to say that I am honestly very impressed by these two guys. They did an excellent job and am very happy with the work. Matt was able to figure things out on the fly with issues that came up and advised Justine ...
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The crew that came over was Matt and Justin. I have to say that I am honestly very impressed by these two guys. They did an excellent job and am very happy with the work. Matt was able to figure things out on the fly with issues that came up and advised Justine or Amish apprentice on what to do. They make a really good team. If I need any more work done I'm totally going with Greenwood and asking for this team ... they rock. Although I do have to get Justine borscht since he said that he likes it and I said that I will be ordering it that soup from Amazon ... LOL ... Thanks guys for the awesome job.
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By Caroline R. on 07/06/16
Just had a great experience with Greenwood Heating. Matthew was the lead on our project and he was wonderful. Great to work with. Called each day to let us know his arrival time, crew was tidy and efficient. Work was explained and questions asked after completion. ...
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Just had a great experience with Greenwood Heating. Matthew was the lead on our project and he was wonderful. Great to work with. Called each day to let us know his arrival time, crew was tidy and efficient. Work was explained and questions asked after completion. Was a pleasure having them in our home to get this job done.
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