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By Meegan K. on 08/12/20
no comment

By Corcoran T. on 08/12/20
Honestly will always go to Great Dane first where I feel there is honesty, respect, and kindness. Oh and takes care of the issue! Thank you so much!

By Merva D. on 08/11/20
I would like to thank Great Dane and their employees for your excellent work. Everyone in your company was professional, courteous and friendly. I would recommend this company to all! We have lived in Shelby Twp for 35 years and they kept the furnace going as long...
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I would like to thank Great Dane and their employees for your excellent work. Everyone in your company was professional, courteous and friendly. I would recommend this company to all! We have lived in Shelby Twp for 35 years and they kept the furnace going as long as they could. When it had to be replaced, the work was wonderful. In, out and all cleaned up as if they were never here. When the A/C decided it had enough, even in 90 days, they worked to take care of us. (Thank you Josh, Sal. & Nick) Thank you for making us feel like family! Hap & Donna Merva
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By Corcoran T. on 08/11/20
Great Dane is seriously the best Heating & Air Conditioning company in Metro Detroit Area! Always Professional, kind, & fixes the issue. Brian Williams worked at our house today and took the time to give tips to on what we need to do to prevent issues in the future...
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Great Dane is seriously the best Heating & Air Conditioning company in Metro Detroit Area! Always Professional, kind, & fixes the issue. Brian Williams worked at our house today and took the time to give tips to on what we need to do to prevent issues in the future. Thank you Great Dane!
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By Collins R. on 08/10/20
the service tech was great...on time and polite and tended to my questions and needs

By Schultz D. on 08/10/20
Im very happy with Great Dane services. The office staff is very friendly & helpful. The techs are courteous& knowledgeable. We have used Great Dane for our rental safety inspections for several yrs & are very satisfied. You cant beat their price either! Keep up the great job!

By Mellar S. on 08/10/20
Pricing was a little high for parts but we needed them. So we paid

By DeLamielleure N. on 08/09/20
no comment

By Mellar S. on 08/08/20
Capacitor went bad on Saturday when we tried to turn it on. Called Sunday at 1:22pm, when it got really hot inside our house. Our tech, Brian was at our house by 230pm. New capacitor was in my 3pm!!! Very impressed with the company. Pricing seemed a little high for...
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Capacitor went bad on Saturday when we tried to turn it on. Called Sunday at 1:22pm, when it got really hot inside our house. Our tech, Brian was at our house by 230pm. New capacitor was in my 3pm!!! Very impressed with the company. Pricing seemed a little high for the parts, but supply and demand, I get it. We will use this company again for any repairs and to start a maintenance schedule!
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By Schultz D. on 08/08/20
We have Great Dane do safety inspections on our rental houses for the Twp inspections. The office staff is always helpful & polite. The technician we had today was Timothy Mayes & he was excellent! He was very curtious, friendly & helpful. We were very happy with h...
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We have Great Dane do safety inspections on our rental houses for the Twp inspections. The office staff is always helpful & polite. The technician we had today was Timothy Mayes & he was excellent! He was very curtious, friendly & helpful. We were very happy with his work & inspection. Also, Great Dane has the best price around for the safety inspections compared to other heating-cooling businesses. We also have had Matt Moceri do safety inspections for us & he was friendly & courteous. He did a thorough job & answered all our questions. Their office staff is very pleasant & helpful too. We are very happy with Great Dane & have been for several years that we have needed them. We will continue to call on them when needed.
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By Lane'cady G. on 08/05/20
Very good job!!!

By Daniels D. on 08/05/20
Very informative, thorough , and Honest. Took care of the problem, and even checked to make sure everything else was running properly.

By Jacob S. on 08/05/20
Both Jonathon and Rachael were super polite and knowledgeable; asking if I had any questions or concerns and were great representatives of Great Dane

By Wozniacki M. on 08/03/20
Always pleased with the service I receive from Great Dane. From booking the appointment to notices about when the tech would be there, including a picture of tech.....very professional. Joshua was very courteous, explained everything and was respectful of Covid protocols.

By John F. on 08/03/20
Jon was very knowledgeable and did a very thorough job. I was very impressed with his and his trainee's professionalism.

By Burton M. on 08/03/20
I had a leak coming from my air conditioner and after doing research, Great Dane seemed like the best option to have come look at my issue. I’m usually nervous about calling places and talking over the phone, but Amber was super nice and helped me set up a servic...
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I had a leak coming from my air conditioner and after doing research, Great Dane seemed like the best option to have come look at my issue. I’m usually nervous about calling places and talking over the phone, but Amber was super nice and helped me set up a service call with no problem. I got a text to confirm my appointment as well as remind me the day before, and a text on the day of my appt. with a picture of the technician and estimated arrival time. The technician, Mike K., was very nice and super knowledgeable. He immediately found the issue and made sure that everything was working properly after fixing, and he also checked to ensure all other parts were functioning well. I think the whole visit took less than 20 minutes and I got an invoice emailed right away. I would highly recommend this place, I’m not normally one to review but I had a great experience with Great Dane and I would 100% call them again if I ever had an issue. Thank you again!!
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By Lamanna J. on 08/01/20
I was supposed to have a service call on July 28, but Amber called me today and explained that there was a cancellation and would I be willing to have the service tech come out within a half an hour. Being without our AC of course I said yes. Mike showed up promptl...
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I was supposed to have a service call on July 28, but Amber called me today and explained that there was a cancellation and would I be willing to have the service tech come out within a half an hour. Being without our AC of course I said yes. Mike showed up promptly and wasted no time in finding out the problem, he even drove to another job site to pickup a needed part, when he could have just waited until tomorrow. Amber and Mike we courteous and helpful in resolving our problem. I will definitely choose Great Dane for my HVAC needs
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By Kokoszki S. on 07/31/20
Bryan fixed the problem that I had with my A/C and explained what had happened. Very professional. I would highly recommend Great Dane.

By Goll S. on 07/29/20
Excellent

By Knieriemen J. on 07/29/20
Very professional Explained everything Great service
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Shelley S
5 Years
Rating:
(1 total review)
Greg V
6 Years
Rating:
(1 total review)
Joshua A
3 Years
Rating:
(1 total review)
Joel P
8 Years
Rating:
(1 total review)
David C
Rating:
(10 total reviews)
Dominic O
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Mike K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
132 total reviews
By Paula c. on 03/11/19
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By Catalano P. on 03/11/19
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By Dane M. on 03/01/19
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By Freshney B. on 02/18/19
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By McMillan M. on 11/30/18
Mike came to repair our furnace. He was very pleasant and efficient. He checked everything out and gave us some valuable tips on maintaining our system. I have used Great Dane before, and all of the other techs have been very capable as well. I would definitely rec...
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Mike came to repair our furnace. He was very pleasant and efficient. He checked everything out and gave us some valuable tips on maintaining our system. I have used Great Dane before, and all of the other techs have been very capable as well. I would definitely recommend Great Dane or heating and cooling needs.
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By Kelly S. on 11/02/18
Great Company, great service!!!

By Mary G. on 11/01/18
The tech was friendly, listened to what i had to say, and then did the work. The guys from Great Dane have been helpful and friendly any time I've had to call on them.

By Mcarthur D. on 10/30/18
Great work on time and very polite young men. Definitely would use them again

By Gnaster P. on 10/14/18
Mike K. Was fantastic !! He was knowledgeable and courteous and went above and beyond. I had a great experience with Great Dane.

By Gnaster P. on 10/12/18
I cannot say enough good things about my recent experience with Great Dane. I have the dte service plan and they sent out Great Dane when I called to set up a service call. Mike came to my home because my furnace was blowing cold air and was running and running. He...
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I cannot say enough good things about my recent experience with Great Dane. I have the dte service plan and they sent out Great Dane when I called to set up a service call. Mike came to my home because my furnace was blowing cold air and was running and running. He knew almost right away what the problem was ( a spider web and dead spider in my gas valve restricting gas from igniting the flame). He was professional and knowledgeable and friendly and amazing. He took the time to explain everything he was doing and how the furnace works. He also offered to change the batteries in my thermostat for me. Thank you Mike for making this a great experience with Great Dane...If anyone ever needs to set up a service call from Dte or Consumers ask for Great Dane they are the best.
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By Judy W. on 10/11/18
Did a great job with my furnace.

By Danielson G. on 10/08/18
Scheduling was quick and easy. Service was efficient and professional. Thanks!

By Roman P. on 09/25/18
awesome response and service

By Hadded R. on 09/24/18
Mike was very knowledgable, honest and thorough. He was very helpful. Thank you Mike!!

By Hadded R. on 09/24/18
Mike was very helpful, informative, and honest. He put our minds at ease in answering all our questions. We highly recommend him and Great Dane. We thank Mike for his expertise. Thank you, Rose

By Hadded R. on 09/06/18
He was professional, honest, thorough and answered all our questions.

By Patricia G. on 08/13/18
Had Great Dane service from DTE Appliance plan referral. Tech mike was prompt courteous and professional. Would recommend anytime

By Jones D. on 08/06/18
Mike came out. Started with the most simple cause for the reason A/C stopped working. Just minutes after arriving discovered the problem and resolved the issue. Very pleasant and professional.

By Kucemba S. on 08/02/18
Mike K was great!

By Kropfreiter L. on 07/11/18
Professional service at all levels. I felt that Great Dane respected me as a customer and did all the things (even in the way they talked to me) needed to ensure I received their best service. My A/C problem was fixed in a timely and cost effective manner. I was...
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Professional service at all levels. I felt that Great Dane respected me as a customer and did all the things (even in the way they talked to me) needed to ensure I received their best service. My A/C problem was fixed in a timely and cost effective manner. I was totally satisfied with my experience with Great Dane and will use them again.
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