CALL TO SCHEDULE
586-790-2604
By Cera A. on 02/20/20
I had an inspection and a repair was needed. All was done efficiently and the technician (Jon) was friendly and took the time to explain his work and answer all my questions.

By Boccaccio J. on 02/20/20
They have a very friendly and helpful staff. Called about a problem with my hot water tank. They did not install the hot water tank, but they took the time to checked to see if the part was under warranty. They ordered the part and installed it the next day.

By Haworth R. on 02/19/20
Furnace problem in the dead of winter. They came out promptly and were very professional. Did not have the defective part so had to order it, which would take 1 day. Gave us a loaner space heater (no charge) which was more than adequate for our area. Came back o...
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Furnace problem in the dead of winter. They came out promptly and were very professional. Did not have the defective part so had to order it, which would take 1 day. Gave us a loaner space heater (no charge) which was more than adequate for our area. Came back out the next day and worked with us on the timing of the technician to allow for us to be home. Repair was finished and everything was left in perfect condition. Great Dane is always easy to work with, recommend them highly.
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By Schramm G. on 02/19/20
Been very pleased with the company and staff for many years. Would highly recommed Great Dane for service and products.

By Schramm G. on 02/18/20
Great service Knowledgeable technicians. Fast appointment schedule

By Hilligoss K. on 02/18/20
great experience

By Hilligoss K. on 02/18/20
great experience

By Lashbrook M. on 02/17/20
Loved our technician Mike K. He has been out to our house a few times before for maintenance and now this time for a service call. Always explains things well and very thorough but all the technicians have been great as well. Also like to work with Joel, he is v...
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Loved our technician Mike K. He has been out to our house a few times before for maintenance and now this time for a service call. Always explains things well and very thorough but all the technicians have been great as well. Also like to work with Joel, he is very easy to work with.
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By Razzacki S. on 02/17/20
no comment

By Lashbrook M. on 02/15/20
I have been a customer of Great Dane for 10 years now. They always give me the most honest information whether I want to hear it or not. Recently we had a very big issue with our furnace, our technician, Mike K. who has been to our house previously, did a great...
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I have been a customer of Great Dane for 10 years now. They always give me the most honest information whether I want to hear it or not. Recently we had a very big issue with our furnace, our technician, Mike K. who has been to our house previously, did a great job at explaining the details to me as he always does. I definitely didn’t like what I heard but appreciated that they were willing to work with me to make my situation better. I would highly recommend Great Dane Heating and Cooling for their knowledge and honesty and good work.
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By Hayes A. on 02/15/20
Very professional, answered any questions or concerns with great feedback. Will definitely utilize there services again.

By Onan P. on 02/14/20
no comment

By Thompson G. on 02/13/20
Great service! Highly recommend Great Dane and their awesome staff.

By Tomaszewski J. on 02/12/20
On time and did a complete and thorough maintenance check. I am very satisfied.

By Guzzardo M. on 02/11/20
5 stars all over !!! everytime !!!!

By Hartman D. on 02/10/20
Ryan was prompt and courteous. He interpreted the sounds and odors our boiler was producing and made sensible recommendations. We were impressed with his HVAC knowledge and patience.

By Rondot M. on 02/10/20
Never have I had a consult not roll into the price of a new appliance. Charge me an extra $100 to come on tell me I needed a new one and when I bought the appliance from him did not roll that into the price? Especially when I have used before & was charged $1250 fo...
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Never have I had a consult not roll into the price of a new appliance. Charge me an extra $100 to come on tell me I needed a new one and when I bought the appliance from him did not roll that into the price? Especially when I have used before & was charged $1250 for new appliances. Bad business and will not use again
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By McCall R. on 02/10/20
Service was outstanding, Joshua, was very helpful and took time to explain what needs to be done. I have used Great Dane since I moved to this area.

By Wright D. on 02/09/20
Brian was very successfull repairing my furnace issue and professional.

By Wright D. on 02/08/20
Brian with Great Dane was excellent and very professional. He was knowledgeable and fixed our heating problem with our furnace.
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Brian W
5 Years
Rating:
119 total reviews!
Zachary P
2 Years
Rating:
119 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(283 total reviews)
Amber R
Customer Service Rep.
2 Years
Rating:
(230 total reviews)
Mike K
4 Years
Rating:
(103 total reviews)
Qamrul F
3 Years
Rating:
(89 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
586-790-2604
Mike K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
103 total reviews
By Lashbrook M. on 02/17/20
Loved our technician Mike K. He has been out to our house a few times before for maintenance and now this time for a service call. Always explains things well and very thorough but all the technicians have been great as well. Also like to work with Joel, he is v...
(View More)
Loved our technician Mike K. He has been out to our house a few times before for maintenance and now this time for a service call. Always explains things well and very thorough but all the technicians have been great as well. Also like to work with Joel, he is very easy to work with.
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By Lashbrook M. on 02/15/20
I have been a customer of Great Dane for 10 years now. They always give me the most honest information whether I want to hear it or not. Recently we had a very big issue with our furnace, our technician, Mike K. who has been to our house previously, did a great...
(View More)
I have been a customer of Great Dane for 10 years now. They always give me the most honest information whether I want to hear it or not. Recently we had a very big issue with our furnace, our technician, Mike K. who has been to our house previously, did a great job at explaining the details to me as he always does. I definitely didn’t like what I heard but appreciated that they were willing to work with me to make my situation better. I would highly recommend Great Dane Heating and Cooling for their knowledge and honesty and good work.
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By Jurban T. on 02/01/20
the price was high,and our filter was dirty,he did not offer a new filter,nor did he put the filter back in the unit,only bad things I have to say,otherwise thanks!!

By Jurban T. on 02/01/20
Great service,quick to get here and fix problem,only bad thing he did not replace the filter,thought the price was a little steep also

By Bruner W. on 01/28/20
Always helpful and efficient

By Kaltenbach B. on 01/07/20
They take good care of you, even after installing my new furnace!! When our furnace died last winter during the coldest day, they came the very next day and put in a new furnace and air conditioner. I was sick with the flu and they brought in portable heaters to ke...
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They take good care of you, even after installing my new furnace!! When our furnace died last winter during the coldest day, they came the very next day and put in a new furnace and air conditioner. I was sick with the flu and they brought in portable heaters to keep me warm and comfortable! They made sure I was comfortable. I definitely would recommend them highly!! Best company EVER!!
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By Sharpe L. on 12/28/19
Great Dane was contracted by consumers energy to come fix an issue with my furnace. They were prompt in their arrival and the technician was knowledgeable and explained the problem to me, and was able to fix the problem right away! I would recommend them to anyo...
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Great Dane was contracted by consumers energy to come fix an issue with my furnace. They were prompt in their arrival and the technician was knowledgeable and explained the problem to me, and was able to fix the problem right away! I would recommend them to anyone looking for a company to fix any issue you have with your furnace or air conditioning!!!!!
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By Vitale M. on 11/30/19
Amber was very helpful, pleasant and humorist that made her very friendly. She assisted me with setup my service cal and gave me details on the Techs arrival.

By DeLamielleure N. on 11/27/19
(no comment)

By Morelli, J. on 11/06/19
My experience was with Amber and Mike K. Mike was very friendly and kind. Although my problem was with a leaking hot water tank, my insurance coverage plan with DTE, sent Mike K from Great Dane Heating and Air Conditioning to evaluate the problem. After accessing t...
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My experience was with Amber and Mike K. Mike was very friendly and kind. Although my problem was with a leaking hot water tank, my insurance coverage plan with DTE, sent Mike K from Great Dane Heating and Air Conditioning to evaluate the problem. After accessing the situation, he knew exactly what was causing the leaking. He explained the problem and gave his recommendations, along with what to watch out for and how to handle certain issues that might occur before I was able to purchase and have installed a new hot water tank. Thanks, Mike!
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By Newman C. on 11/06/19
As always, Great Dane provided amazing service. Prompt, honest and thorough! A

By Metcalf M. on 11/05/19
Very pleasant and professional. Explained everything very thoroughly. I would definitely recommend.

By Metcalf M. on 11/05/19
Excellent service. Someone was sent to my home the very same day I called. They sent an email and text with information about and the service person that would be coming. Emerging was very pleasant and professional. I would definitely recommend them.

By Bedore C. on 10/25/19
Great Dane is an honest and reliable company. I have dealt with them for several years and they always do good work at an fair price. Very professionsal

By Bicego A. on 10/19/19
Responsive, courteous, efficient, and honest service. I highly recommend Great Dane and Mike!

By Kelly P. on 10/11/19
Great customer service provided by Mike. He was extremely professional and answered my questions. He made me feel comfortable with my decision. I was also impressed with Kris. She worked with me to schedule a convenient appointment and was sensitive to my needs for...
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Great customer service provided by Mike. He was extremely professional and answered my questions. He made me feel comfortable with my decision. I was also impressed with Kris. She worked with me to schedule a convenient appointment and was sensitive to my needs for being without heat. Also, I was running late and she contacted Mike and he waited patiently for my arrival. I really liked receiving the text and picture of the technician. I also had an excellent experience with Sal. After Mike left, I immediately received a call from Sal the part was ordered! Great follow up from all. I already referred you to another potential customer. Great Job. On a personal note, love the Great Danes!
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By Coggan D. on 10/09/19
Have received consistently great service. Knowledgeable, courteous and on time technicians. I'v learned a lot about caring for my equipment. Appreciate getting same day service for a problem

By Hellner S. on 10/01/19
Tech was very thorough and knowledgeable. Was very willing to answer questions and offer valuable suggestions. Did a great job checking out the furnace and replacing humidifier filter and thermostat.

By Scott T. on 10/01/19
The service was terrific and Mike showed up on time, He got right to the tune-up with no problems.

By Rauch J. on 09/21/19
No comment
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