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586-790-2604
By Giacopelli C. on 11/16/19
don't have any of the methods listed to respond,
By Zabick R. on 11/15/19
ON the technician was very professional and polite. A fine young man.
By Frattarelli S. on 11/13/19
Very professional
By Ognjan C. on 11/13/19
(no comment)
By Randolph D. on 11/12/19
I called 2 other HVAC companies and they did not understand what the problem was. Also, if they were going to do the work suggested the total cost would have been about 1/3 what was quoted by Great Dane. Very disappointed.
By Zabick R. on 11/12/19
Very professional and courteous young man performed my furnace tuneup. Also came right on time.
By Lenz N. on 11/11/19
Was very good, answered all my questions checked everything I had asked. He was very respectful and followed through to check everything. That is why I always ask for Great Dane to do my furnace service.
By Wozniacki M. on 11/11/19
I began using a Great Dane four or five years ago and am wheats impressed with professionalism, fair pricing and customer courtesy when coming into my home. The technician in training who accompanied the other tech will be a good fit as he was if the same quality c...
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I began using a Great Dane four or five years ago and am wheats impressed with professionalism, fair pricing and customer courtesy when coming into my home. The technician in training who accompanied the other tech will be a good fit as he was if the same quality caliber as other t etched who have come to my home.
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By Rose L. on 11/11/19
I wanted to extend my gratitude to Kristofer and his wonderful trainee, for being very professional and courteous. I sure will recommend these guys to my family and friends. They fixed the problem very fast and also were very kind and polite.
By Charron C. on 11/09/19
Great Dane's techs arrive on time, which is always appreciated. Their work is professional and thorough. They have become our hvac company of choice.
By Rose L. on 11/09/19
We had no heat, and unfortunately for us, it happened over the weekend and when the temperature outside has dropped. I called Great Dane, and at first was told that there will be no availability until Tuesday, so we had to live for three days without heat. Then I w...
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We had no heat, and unfortunately for us, it happened over the weekend and when the temperature outside has dropped. I called Great Dane, and at first was told that there will be no availability until Tuesday, so we had to live for three days without heat. Then I was informed that there is a team working overtime and they can come and diagnose the issue between 2 and 6 pm on Saturday. It was great but even better, in about one hour after I called the team stopped by and diagnosed the problem. They fixed it in no time. At noon we already had heat restored. I am very pleased with the service and highly recommend Great Dane for your heating/cooling needs.
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By Charron C. on 11/09/19
Scott, the Great Dane tech arrived on time. He explained what he was going to do and kept us posted on his progress. After installation of the humidifier he gave a tutorial on replacing the filter, etc. Great service! One note, Great Dane's techs always put on sho...
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Scott, the Great Dane tech arrived on time. He explained what he was going to do and kept us posted on his progress. After installation of the humidifier he gave a tutorial on replacing the filter, etc. Great service! One note, Great Dane's techs always put on shoe covers to avoid tracking dirt through the house. This nice touch is greatly appreciated.
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By Landgraf D. on 11/07/19
no comment
By Mary M. on 11/07/19
First experience was great Brett was awesome!
By Budzyn D. on 11/07/19
In a matter of minutes, Ryan pinpointed the problem with my furnace. I was very happy to finally have heat again!!!
By Morelli, J. on 11/06/19
My experience was with Amber and Mike K. Mike was very friendly and kind. Although my problem was with a leaking hot water tank, my insurance coverage plan with DTE, sent Mike K from Great Dane Heating and Air Conditioning to evaluate the problem. After accessing t...
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My experience was with Amber and Mike K. Mike was very friendly and kind. Although my problem was with a leaking hot water tank, my insurance coverage plan with DTE, sent Mike K from Great Dane Heating and Air Conditioning to evaluate the problem. After accessing the situation, he knew exactly what was causing the leaking. He explained the problem and gave his recommendations, along with what to watch out for and how to handle certain issues that might occur before I was able to purchase and have installed a new hot water tank. Thanks, Mike!
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By Kenneth K. on 11/06/19
Tim was knowledgeable, friendly, and efficient . He answered my questions and made me feel at ease that the job would be done rightl
By Newman C. on 11/06/19
As always, Great Dane provided amazing service. Prompt, honest and thorough! A
By Amy D. on 11/05/19
Timothy Mayer, technician very polite and answered any questions I had was very professional.
By Metcalf M. on 11/05/19
Very pleasant and professional. Explained everything very thoroughly. I would definitely recommend.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Zachary P
1 Year
Rating:
108 total reviews!
Brian W
4 Years
Rating:
103 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(256 total reviews)
Amber R
Customer Service Rep.
1 Year
Rating:
(198 total reviews)
Mike K
4 Years
Rating:
(93 total reviews)
Qamrul F
2 Years
Rating:
(85 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
586-790-2604
Amber R has a 5-Star average rating and a total of 198 total reviews
198 total reviews
By Randolph D. on 11/12/19
I called 2 other HVAC companies and they did not understand what the problem was. Also, if they were going to do the work suggested the total cost would have been about 1/3 what was quoted by Great Dane. Very disappointed.
By Lenz N. on 11/11/19
Was very good, answered all my questions checked everything I had asked. He was very respectful and followed through to check everything. That is why I always ask for Great Dane to do my furnace service.
By Rose L. on 11/11/19
I wanted to extend my gratitude to Kristofer and his wonderful trainee, for being very professional and courteous. I sure will recommend these guys to my family and friends. They fixed the problem very fast and also were very kind and polite.
By Rose L. on 11/09/19
We had no heat, and unfortunately for us, it happened over the weekend and when the temperature outside has dropped. I called Great Dane, and at first was told that there will be no availability until Tuesday, so we had to live for three days without heat. Then I w...
(View More)
We had no heat, and unfortunately for us, it happened over the weekend and when the temperature outside has dropped. I called Great Dane, and at first was told that there will be no availability until Tuesday, so we had to live for three days without heat. Then I was informed that there is a team working overtime and they can come and diagnose the issue between 2 and 6 pm on Saturday. It was great but even better, in about one hour after I called the team stopped by and diagnosed the problem. They fixed it in no time. At noon we already had heat restored. I am very pleased with the service and highly recommend Great Dane for your heating/cooling needs.
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By Budzyn D. on 11/07/19
In a matter of minutes, Ryan pinpointed the problem with my furnace. I was very happy to finally have heat again!!!
By Morelli, J. on 11/06/19
My experience was with Amber and Mike K. Mike was very friendly and kind. Although my problem was with a leaking hot water tank, my insurance coverage plan with DTE, sent Mike K from Great Dane Heating and Air Conditioning to evaluate the problem. After accessing t...
(View More)
My experience was with Amber and Mike K. Mike was very friendly and kind. Although my problem was with a leaking hot water tank, my insurance coverage plan with DTE, sent Mike K from Great Dane Heating and Air Conditioning to evaluate the problem. After accessing the situation, he knew exactly what was causing the leaking. He explained the problem and gave his recommendations, along with what to watch out for and how to handle certain issues that might occur before I was able to purchase and have installed a new hot water tank. Thanks, Mike!
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By Drankoski F. on 10/31/19
Brandan performed a thorough analysis of my boiler needs, prepared a detailed proposal, and explained it thoroughly. Amber scheduled service in a timely fashion and was very pleasant to deal with.
By Hale L. on 10/30/19
All Great Dane employees were great to work with.
By Tammy Tocco C. on 10/25/19
Appointment was easy to set up and was scheduled promptly and service guy Bryan was great
By Tammy Tocco C. on 10/25/19
service was on time and great. We especially liked the text before with your technicians picture and name. Also Bryan was very informative and quick to fix our problem . As always, Great Dane, was great to have in my home for the repairs .
By Cook J. on 10/24/19
This company is top notch and very professional. I spoke to Amber in the office and she worked with my odd schedule to get someone out quick and on time. Brett arrived and diagnosed the problem within 5-10 minutes. Brett then located an even bigger issue that we...
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This company is top notch and very professional. I spoke to Amber in the office and she worked with my odd schedule to get someone out quick and on time. Brett arrived and diagnosed the problem within 5-10 minutes. Brett then located an even bigger issue that we were completely unaware of and made some phone calls to the office to have Nick come out immediately. Nick then provided a free estimate on repair/replacement and was very thorough. I felt comfortable throughout the entire process and I would definitely recommend doing business with this company. The focus on customer service and treating you right is there from the start.
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By Bicego A. on 10/19/19
Responsive, courteous, efficient, and honest service. I highly recommend Great Dane and Mike!
By Pekar P. on 10/18/19
Great service, knowledgeable technicians, care for their customers.... highly recommend this place!!
By Dedvukaj L. on 10/17/19
Great service and our technician was honest and knowledgeable! I used Great Dane before and I intended to continue to use them! Thank you Great Dane for such awesome, dependable, and reliable service!
By Lockwood J. on 10/16/19
The service person Brian who came out to fix our furnace was absolutely awesome! Knew his job well and was very helpful and friendly to everyone in the house. Would personally request him if we need service in the future. Great job Brian!
By Green E. on 10/08/19
Brian did a great job.
By Green E. on 10/07/19
Great Dane is amazingly efficient. I received a call 30 mins before the tech arrived and a text that I could watch the technicians route to my house. Brian was very efficient and friendly. He explained everything to me and answered any questions that I had. A c...
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Great Dane is amazingly efficient. I received a call 30 mins before the tech arrived and a text that I could watch the technicians route to my house. Brian was very efficient and friendly. He explained everything to me and answered any questions that I had. A company hiring technicians like Brian speaks volumes for themselves. Great job Brian and Great job Great Dane.
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By Kochanski L. on 09/25/19
Very good service. Our Tech was very knowledgeable and pleasant. I would highly recommend this company.
By Williams S. on 09/24/19
No comment
By Smedley T. on 09/24/19
The team was very thorough in the process of figuring out the issue!
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