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586-790-2604
By Patricia C. on 01/20/20
Jonathon N. was very helpful.

By Liu M. on 01/15/20
good service team always responsive to customer request. technicians are skillful with attention to detail.

By Faller L. on 01/14/20
Very nice@ professional

By Fournier P. on 01/10/20
Bryan came to our rescue!! Bryan was very professional, knowledgeable and very efficient! He explained everything and kept a very clean work area! Thank you so very much

By Jerry B. on 01/10/20
Brian came to the house and identified the problem immediately. He explained the problem in detail, made the repairs and was done within an hour. I would recommend Brian and Great Dane to everybody.

By Karen G. on 01/09/20
Good Service very professional

By Widiker M. on 01/08/20
I had Great Dane out on Jan3rd. My water heater when out and need to be replaced. David and Andrew did a wonderful job putting in the new water heater seeing the one they took out was from 1997. The pipes were old and backward from what they should have been . They...
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I had Great Dane out on Jan3rd. My water heater when out and need to be replaced. David and Andrew did a wonderful job putting in the new water heater seeing the one they took out was from 1997. The pipes were old and backward from what they should have been . They figured it out and got everything running the way it should. Did a great cleanup job. The office staff was great with the follow ups and making sure everything was running great. Thank you guys and Happy New Years 2020.
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By Barr D. on 01/07/20
Tom was very nice and did a good job explaining what he did and I was very glad it was okay. Thanks again Tim. Also girl I talked to at Great Dane was very polite and nice

By Kaltenbach B. on 01/07/20
They take good care of you, even after installing my new furnace!! When our furnace died last winter during the coldest day, they came the very next day and put in a new furnace and air conditioner. I was sick with the flu and they brought in portable heaters to ke...
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They take good care of you, even after installing my new furnace!! When our furnace died last winter during the coldest day, they came the very next day and put in a new furnace and air conditioner. I was sick with the flu and they brought in portable heaters to keep me warm and comfortable! They made sure I was comfortable. I definitely would recommend them highly!! Best company EVER!!
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By Fisher K. on 01/06/20
Bryan was very polite and transparent while trouble shooting our old boiler and fixing some of the mistakes I had made trying to get our heat up and running. He was knowledgeable and quick. He definitely went above and beyond on this visit. We ended up needing addi...
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Bryan was very polite and transparent while trouble shooting our old boiler and fixing some of the mistakes I had made trying to get our heat up and running. He was knowledgeable and quick. He definitely went above and beyond on this visit. We ended up needing additional parts during the service which were redials available on the truck. I believe this is a testament to the way Bryan and Great Dane conduct their business as the part was available. My family is grateful to have heat again as we have some colder weather on the horizon. Kristen was very friendly and very helpful while on the phone. Thank you again Great Dane.
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By James Hodson C. on 01/05/20
They got our heat up and running before the weather got too cold!

By Shavinski B. on 12/30/19
(no comment)

By Grace G. on 12/29/19
I was completely pleased and satisfied with the representative, the workmanship, and the police and courteous manner.

By Grace G. on 12/29/19
Great Dane is a "GREAT" company! I have never been disappointed. Timothy M. was a competent, courteous, efficient, and pleasant representative and did a wonderful job. He even covered his working shoes before I had a chance to ask. Can't go wrong with this company!

By Surma D. on 12/28/19
Highly recommend Great Dane. Had new furnace, air conditioner, remi halo air filter and tankless hot water heater installed by them over the last 10 or so years. Always great service.

By Sharpe L. on 12/28/19
Great Dane was contracted by consumers energy to come fix an issue with my furnace. They were prompt in their arrival and the technician was knowledgeable and explained the problem to me, and was able to fix the problem right away! I would recommend them to anyo...
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Great Dane was contracted by consumers energy to come fix an issue with my furnace. They were prompt in their arrival and the technician was knowledgeable and explained the problem to me, and was able to fix the problem right away! I would recommend them to anyone looking for a company to fix any issue you have with your furnace or air conditioning!!!!!
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By Franklin J. on 12/25/19
Every time a tech comes out for the yearly check ups they are all very respectful & knowledgeable. Most importantly they treat my house with respect! Great Dane is the way to go, customer care packages are the real deal!

By Budd J. on 12/24/19
Cal from Great Dane saved our Christmas! He came out in Christmas Eve morning and replaced a failed control board. We just recently moved into the house and are having family over for Christmas. Without Cal getting the furnace back up and running, we would have had...
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Cal from Great Dane saved our Christmas! He came out in Christmas Eve morning and replaced a failed control board. We just recently moved into the house and are having family over for Christmas. Without Cal getting the furnace back up and running, we would have had to cancel family coming over and we would have had a freezing home over Christmas. A big thanks to all at Great Dane!!
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By Robert W. on 12/23/19
Always excellent service!!

By Roy R. on 12/22/19
Very nice man!!! Helped us out fast. Would recommend him any day!!! Thank you Brian.
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Zachary P
2 Years
Rating:
115 total reviews!
Brian W
5 Years
Rating:
110 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(270 total reviews)
Amber R
Customer Service Rep.
2 Years
Rating:
(213 total reviews)
Mike K
4 Years
Rating:
(98 total reviews)
Qamrul F
3 Years
Rating:
(88 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
586-790-2604
Amber L has a 5-Star average rating and a total of 36 total reviews
36 total reviews
By Richard F. on 12/11/19
Great Dane does excellent work ... high quality and timely technicians ... and support staff ... communications are likewise excellent ... work done one date and time as arranged ... and well done clean up.

By Marciano P. on 12/09/19
This company was recommended to me by everyone I know as the best HVAC company in the area. Steve was extremely professional, polite, knowledgeable, and caring about what my family wanted and needed in a new furnace, water heater, and AC unit. The install team (spe...
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This company was recommended to me by everyone I know as the best HVAC company in the area. Steve was extremely professional, polite, knowledgeable, and caring about what my family wanted and needed in a new furnace, water heater, and AC unit. The install team (specifically Chris P. & Jacob S.) were extremely friendly and worked all day to get this done and didn't leave until the job was complete and we were satisfied with navigating our new Carrier MyInfinity thermostat (which is quite complex compared to a standard thermostat. I really can't recommend this team enough and we look forward to working with them in the future for regular maintenance, etc.
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By Rucinski K. on 12/06/19
Losing our heat just before a holiday was not what I expected, but Great Dane H&AC came to the rescue! Everyone was very friendly, knowledgeable and professional. They did a great job installing a new furnace and AC unit. They went above and beyond to make sure we ...
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Losing our heat just before a holiday was not what I expected, but Great Dane H&AC came to the rescue! Everyone was very friendly, knowledgeable and professional. They did a great job installing a new furnace and AC unit. They went above and beyond to make sure we were taken care of. Thank you Great Dane!! I highly recommend!
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By D. M. on 11/15/19
Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over ...
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Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over all of the new equipment with me.
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By George B. on 10/30/19
Kris did the most thorough furnace check I have ever had. He is very knowledgeable and attentive to details.

By Galvan R. on 10/01/19
I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I ...
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I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I have referred family and friends to Great Dane as well. They have continued to use over the years as well.
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By Daniels J. on 06/06/19
Awesome job as always. Your staff are all very personable and knowledgeable. Thank you all!

By Archibald E. on 01/24/19
All the techs that I had were very professional, and the installers were prompt and finished on the projected time line, also left the basement cleaner than when they started.

By Archibald E. on 01/24/19
GREAT SERVIICE

By Catherine H. on 01/07/19
Both Installation Technician where courteous, punctual and explained everything they installed.

By Javit G. on 01/03/19
always very good people to work with

By Javit G. on 01/02/19
great service always nice people thanks

By Javit G. on 01/02/19
great service always nice people thanks

By Kaiser M. on 12/05/18
(no comment)

By Janowski J. on 11/27/18
0 stars Over priced and rude customer service! Do not do business with these people!

By Parent G. on 11/24/18
Great job

By Parent G. on 11/24/18
From our first appointment with Great Dane when Zachary came out to have our furnace checked and cleaned (and his finding of an internal leak in the furnace) to the completion of having a new furnace/humidifier installed by David S and John C it has been a pleasure...
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From our first appointment with Great Dane when Zachary came out to have our furnace checked and cleaned (and his finding of an internal leak in the furnace) to the completion of having a new furnace/humidifier installed by David S and John C it has been a pleasure working with everyone at Great Dane Heating & Air Conditioning. Our family is now enjoying a new "safe" furnace. Thank you to Brandon B for your detailed explanation of the purchase of the correct Furnace and humidifier for out home. The professionalism and politeness was spot on. Thank you
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By Hicks L. on 11/15/18
Every employee I worked with from Great Dane were friendly and efficient making me feel like a valued customer.

By Hicks L. on 11/13/18
They installed our furnace and air conditioning without any problems. I would highly recommend this company. They were great from the first call through the final call.

By Vierheilig J. on 11/12/18
(no comment)
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