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586-790-2604
By Warner R. on 07/01/20
Great services would use again. Highly recommended!

By Warner R. on 06/30/20
Installed new furnace and AC. Technicians did a great job, professional and courteous. Would highly recommend.

By Tyson W. on 06/29/20
"no comment"

By Charron C. on 06/26/20
The Great Dane tech, Bryan, was very thorough and spent the time to insure that our system was running properly. He did a great job.

By Charron C. on 06/26/20
Bryan spent about 3 hours resolving our issue. While that may seem like a long time, he was thorough and dogged in his pursuit of a solution. We appreciate his tenacity. Great Dane has a team of great people who will do what it takes to insure a customer's satisfaction.

By Vazquez N. on 06/25/20
The technician was very professional, polite and concerned about our safety with COVID. He did the maintenance on my AC and addressed everything. Excellent work and very personal technician!

By Parker K. on 06/22/20
Kathy Parker Service was great! Thought I had an issue with a part that might need replacing. Ian discovered that I just needed to click the reset button and the problem was solved. Great Dane could have easily taken advantage of me and replaced the part for almo...
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Kathy Parker Service was great! Thought I had an issue with a part that might need replacing. Ian discovered that I just needed to click the reset button and the problem was solved. Great Dane could have easily taken advantage of me and replaced the part for almost $200 and I would have been none the wiser - especially knowing NOTHING about heating and cooling. I SOOOO appreciate the honesty of Ian and the Great Dane staff and the quality of service they provide!! Keep up the fantastic work!
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By Nurunnabi M. on 06/20/20
no comment

By Campbell S. on 06/19/20
My technician Mike was very professional, knowledgeable and polite. He not only serviced my air conditioner, he educated me on the need and requirement of cleaning my filter regularly. He educated me on the normal and abnormal functioning of my system. I would reco...
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My technician Mike was very professional, knowledgeable and polite. He not only serviced my air conditioner, he educated me on the need and requirement of cleaning my filter regularly. He educated me on the normal and abnormal functioning of my system. I would recommend him and should i need service again, i hope Mike returns. Thanks Mike!
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By Puglia J. on 06/19/20
Ian was very knowledgeable and did not rush through the job. Great Dane is a fabulous company.

By Hansen E. on 06/18/20
Give Kristopher a raise, he worked his tail off and was so polite. Seriously, give him a raise.

By Stroup D. on 06/18/20
GREAT DANE HEATING AND AIR CONDITIONING HAS BEEN SERVICING MY FURNACE AND AIR CONDITIONER FOR THE PAST 12 YEARS. THIS INCLUDES SETTING UP AND INSTALLING A WHOLE HOUSE GENERATOR AND NEW AIR CONDITIONER AT A NEW HOUSE. THEY ARE ALWAYS PROFESSIONAL AND MOST EFFICIENT ...
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GREAT DANE HEATING AND AIR CONDITIONING HAS BEEN SERVICING MY FURNACE AND AIR CONDITIONER FOR THE PAST 12 YEARS. THIS INCLUDES SETTING UP AND INSTALLING A WHOLE HOUSE GENERATOR AND NEW AIR CONDITIONER AT A NEW HOUSE. THEY ARE ALWAYS PROFESSIONAL AND MOST EFFICIENT REGARDING SERVICE. JUST HAD MY AIR CONDITIONER SERVICED AND THEIR PLATINUM SERVICE CONTRACT. VERY THOROUGH SERVICE AND TECHNICIAN WAS NEAT AND TIDY WITH ALL ASPECTS OF SERVICE. I WOULD WITHOUT RESERVATION RECOMMEND GREAT DANE TO EVERYONE.
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By Corey D. on 06/18/20
Great Dane came out after the Consumers tech couldn't fix my air conditioning issue. Zachary was able to successfully resolve my air issue and get my house cool again. He was friendly and very knowledgeable, explaining what he was doing and why.

By Scobie J. on 06/17/20
Couldn’t be happier how well the entire process went from calling to schedule and options to the on-site tech being knowledgeable and informative.

By Higham F. on 06/17/20
Very knowledgeable and helpful with cleaning off AC coils

By Sitto M. on 06/17/20
Great Service and Fast.

By Blackshear R. on 06/16/20
Excellent service. They were able to provide service that same day that i called. (within the hour that I called). I will totally recommend this company.

By Scobie J. on 06/16/20
I have to highly recommend Great Dane. From the person who answered the call (Sal) and set up an appointment and talked me through the issue and possible costs. Today the tech (Matt) came and quickly solved the issue along with inspecting the units and answering so...
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I have to highly recommend Great Dane. From the person who answered the call (Sal) and set up an appointment and talked me through the issue and possible costs. Today the tech (Matt) came and quickly solved the issue along with inspecting the units and answering some questions I had. 5 stars truly is not enough, I’m very pleased with the entire call, the business professionalism, and the knowledge to quickly handle an issue. Anyone need HVAC work or install should definitely check Great Dane Heating & Cooling out.
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By Higham F. on 06/16/20
Very courteous and friendly to us and our dogs

By Industrial Group M. on 06/16/20
Brian was extremely polite and respectful from start to finish. He came in and found the problem quickly, talked us through the next steps. Once the parts came in Brian came back out and finished installation. He cleaned up after himself, gave us some insightful ti...
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Brian was extremely polite and respectful from start to finish. He came in and found the problem quickly, talked us through the next steps. Once the parts came in Brian came back out and finished installation. He cleaned up after himself, gave us some insightful tips to keep the unit running at its best, now the A/C is working great!
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Zachary P
2 Years
Rating:
134 total reviews!
Brian W
5 Years
Rating:
134 total reviews!
Amber R
Customer Service Rep.
2 Years
Rating:
(297 total reviews)
Amber L
Customer Service Rep.
5 Years
Rating:
(48 total reviews)
Mike K
4 Years
Rating:
(105 total reviews)
Ryan H
1 Year
Rating:
(96 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
586-790-2604
Amber L has a 5-Star average rating and a total of 48 total reviews
48 total reviews
By Warner R. on 07/01/20
Great services would use again. Highly recommended!

By Warner R. on 06/30/20
Installed new furnace and AC. Technicians did a great job, professional and courteous. Would highly recommend.

By Woodruff S. on 06/15/20
Friendly and great people to work with. This is the company to go with in your time of need. Best experience.

By Woodruff S. on 06/15/20
Great Job! Everyone was very friendly. They were here on time and completed everything in a timely manner. All debris was cleaned up and removed from the premises.

By Furest J. on 05/04/20
The reason why they call themselves "Great" Dane, is because they are GREAT! Great turnaround on getting back to you, great on-time services, friendly. All around, you can't go wrong.

By Moraczewski L. on 04/23/20
Great and professional service

By Moraczewski L. on 04/21/20
My furnace went out and within 2 days I had a new furnace and air conditioning. Wesley and David were great - both very professional!! Nick came out to give me quotes for the job and answered all my questions - he also came out the next day during installation to s...
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My furnace went out and within 2 days I had a new furnace and air conditioning. Wesley and David were great - both very professional!! Nick came out to give me quotes for the job and answered all my questions - he also came out the next day during installation to see how the job was going and once again answer any questions. Before each service call, I received a phone call letting me know that the tech was on their way and approximate arrival time. When I called the office they were always very helpful and polite. Would definitely recommend Great Dane!!!!!
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By DeKimpe M. on 03/20/20
Highly skilled, professional and friendly staff from sales to scheduling to installation. Extremely knowledgeable technicians who take great care to minimize disruption and dispose of scrap materials and debris.

By DeKimpe M. on 03/19/20
Chris and Jacob installed a high efficiency furnace and AC Unit. Both individuals were highly knowledgeable, skilled, professional and friendly. They fully explained functional features to my satisfaction following completion. I would highly recommend Great Dane He...
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Chris and Jacob installed a high efficiency furnace and AC Unit. Both individuals were highly knowledgeable, skilled, professional and friendly. They fully explained functional features to my satisfaction following completion. I would highly recommend Great Dane Heating and Air Conditioning to all who are looking to install new equipment or service existing equipment.
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By Hewson S. on 01/22/20
I wasn't familiar with Great Dane until Brian, the serviceman, arrived following my service call under my general service plan for a furnace issue. Brian promptly identified the issue as a damaged heat exchanger and shared a likely cost to replace which wasn't rec...
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I wasn't familiar with Great Dane until Brian, the serviceman, arrived following my service call under my general service plan for a furnace issue. Brian promptly identified the issue as a damaged heat exchanger and shared a likely cost to replace which wasn't recommended for an 18 year old furnace. I requested a quote for a replacement furnace and he had Nick here within an hour to provide the quote, which included their complete handling of the energy company and furnace company rebates. Wesley and Justin were out the following morning for the install which was completed an hour ahead of schedule. Everything in this process was excellent and I would highly recommend Great Dane.
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By Moore D. on 01/21/20
no comment

By Jennie Riopelle T. on 12/28/19
The team at Great Dane was fantastic and exceeded my expectations! I have tried to hire-it-done with other HVAC companies with horrible results. With Great Dane, I received a text when the tech was due for my repair and inspection of my furnace, complete with photo...
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The team at Great Dane was fantastic and exceeded my expectations! I have tried to hire-it-done with other HVAC companies with horrible results. With Great Dane, I received a text when the tech was due for my repair and inspection of my furnace, complete with photo. While there, I asked him to check out my water heater as well due to a leak and the age of the unit. Not only did he work up an on the spot quote but asked if he could have the team contact him with other prices and recommendations. This was followed up by a call from the sales team with a scheduled appointment to go through my home together. During our appointment, he asked me more questions than I asked him. Together we agreed to complete system with new furnace, ac and water heater (all of mine were original to home built in 1986). The next day, he called me back confirming what we discussed and asked if I had any questions or concerns. From there, install was scheduled. The day of install, a team came in, worked fast, cleaned after themselves and were extremely thorough in explaining the details of the new HVAC system. I had zero questions when they left. Since then I've realized how bad the old systems were! I cannot thank them enough for the great work and professionalism they maintained. Thank you to Quamrul, Steve, Tracy, Amber, Justin and the entire staff!!!
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By Richard F. on 12/11/19
Great Dane does excellent work ... high quality and timely technicians ... and support staff ... communications are likewise excellent ... work done one date and time as arranged ... and well done clean up.

By Marciano P. on 12/09/19
This company was recommended to me by everyone I know as the best HVAC company in the area. Steve was extremely professional, polite, knowledgeable, and caring about what my family wanted and needed in a new furnace, water heater, and AC unit. The install team (spe...
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This company was recommended to me by everyone I know as the best HVAC company in the area. Steve was extremely professional, polite, knowledgeable, and caring about what my family wanted and needed in a new furnace, water heater, and AC unit. The install team (specifically Chris P. & Jacob S.) were extremely friendly and worked all day to get this done and didn't leave until the job was complete and we were satisfied with navigating our new Carrier MyInfinity thermostat (which is quite complex compared to a standard thermostat. I really can't recommend this team enough and we look forward to working with them in the future for regular maintenance, etc.
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By Rucinski K. on 12/06/19
Losing our heat just before a holiday was not what I expected, but Great Dane H&AC came to the rescue! Everyone was very friendly, knowledgeable and professional. They did a great job installing a new furnace and AC unit. They went above and beyond to make sure we ...
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Losing our heat just before a holiday was not what I expected, but Great Dane H&AC came to the rescue! Everyone was very friendly, knowledgeable and professional. They did a great job installing a new furnace and AC unit. They went above and beyond to make sure we were taken care of. Thank you Great Dane!! I highly recommend!
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By D. M. on 11/15/19
Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over ...
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Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over all of the new equipment with me.
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By George B. on 10/30/19
Kris did the most thorough furnace check I have ever had. He is very knowledgeable and attentive to details.

By Galvan R. on 10/01/19
I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I ...
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I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I have referred family and friends to Great Dane as well. They have continued to use over the years as well.
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By Daniels J. on 06/06/19
Awesome job as always. Your staff are all very personable and knowledgeable. Thank you all!

By Archibald E. on 01/24/19
All the techs that I had were very professional, and the installers were prompt and finished on the projected time line, also left the basement cleaner than when they started.
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