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By Liu M. on 01/15/20
good service team always responsive to customer request. technicians are skillful with attention to detail.

By Faller L. on 01/14/20
Very nice@ professional

By Jerry B. on 01/10/20
Brian came to the house and identified the problem immediately. He explained the problem in detail, made the repairs and was done within an hour. I would recommend Brian and Great Dane to everybody.

By Karen G. on 01/09/20
Good Service very professional

By James Hodson C. on 01/05/20
They got our heat up and running before the weather got too cold!

By Shavinski B. on 12/30/19
(no comment)

By Grace G. on 12/29/19
I was completely pleased and satisfied with the representative, the workmanship, and the police and courteous manner.

By Grace G. on 12/29/19
Great Dane is a "GREAT" company! I have never been disappointed. Timothy M. was a competent, courteous, efficient, and pleasant representative and did a wonderful job. He even covered his working shoes before I had a chance to ask. Can't go wrong with this company!

By Franklin J. on 12/25/19
Every time a tech comes out for the yearly check ups they are all very respectful & knowledgeable. Most importantly they treat my house with respect! Great Dane is the way to go, customer care packages are the real deal!

By Budd J. on 12/24/19
Cal from Great Dane saved our Christmas! He came out in Christmas Eve morning and replaced a failed control board. We just recently moved into the house and are having family over for Christmas. Without Cal getting the furnace back up and running, we would have had...
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Cal from Great Dane saved our Christmas! He came out in Christmas Eve morning and replaced a failed control board. We just recently moved into the house and are having family over for Christmas. Without Cal getting the furnace back up and running, we would have had to cancel family coming over and we would have had a freezing home over Christmas. A big thanks to all at Great Dane!!
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By Robert W. on 12/23/19
Always excellent service!!

By Roy R. on 12/22/19
Very nice man!!! Helped us out fast. Would recommend him any day!!! Thank you Brian.

By Mannina S. on 12/21/19
Having the family over for Christmas and we wake up with no heat! Called for service, Brian showed up nice and early, located the problem and had it fixed giving us several hours to spare. He was professional and provided me with additional information about how ...
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Having the family over for Christmas and we wake up with no heat! Called for service, Brian showed up nice and early, located the problem and had it fixed giving us several hours to spare. He was professional and provided me with additional information about how best to run our system. I would definitely recommend Great Dane H & C..Thanks
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By Mele R. on 12/20/19
excellent service a company with a compassion and commitment to our customers... Almost 10 years of service, expecting to use Great Dane for the next 10 years...

By Jackson S. on 12/19/19
Our furnace stopped working over night. We called for service around 9:00 am. Amber from Great Dane Heating and Air Conditioning called at 11:15 am to inform us the service technician was on his way. Brian arrived around 11:30 am. He solved the problem and fixed i...
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Our furnace stopped working over night. We called for service around 9:00 am. Amber from Great Dane Heating and Air Conditioning called at 11:15 am to inform us the service technician was on his way. Brian arrived around 11:30 am. He solved the problem and fixed it right away. As he was working he explained everything to us. Brian was very professional, yet friendly. We highly recommend Brian/ Great Dane Heating and Air Conditioning.
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By Kathleen Harrison G. on 12/18/19
We had a serious issue with our furnace, causing carbon monoxide to build up. Great Dane came out the day I called and fixed our problem within 24 hours. It was very cold and we so appreciated the fact that we were put on the top of the list for repair. Bryan our t...
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We had a serious issue with our furnace, causing carbon monoxide to build up. Great Dane came out the day I called and fixed our problem within 24 hours. It was very cold and we so appreciated the fact that we were put on the top of the list for repair. Bryan our technician was on time and very easy to work with. We would hire them again in the future.
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By Hull N. on 12/14/19
Our technician, Ian, was extremely helpful in explaining some of my questions. He completed the furnace tune-up quickly and cleaned up before he left. I have always been impressed by the professionalism and skill of the Great Dane employees, and Ian is one of our favorites.

By Bowles T. on 12/12/19
Tim was a great guy I wish everyone was so nice like him

By Fischer C. on 12/12/19
Very professional and honest..not the cheapest but ..integrity is priceless for something like a heating system in michigan winters..I would recommend anyone who hires them for service to request John Nurse...he was very pleasant and knowledgeable..

By Gruenawald D. on 12/12/19
Johnathan visited my home yesterday from Great Dane to undergo a check up on my furnace. He was very friendly, knowledgeable, and professional. Would highly recommend.
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Zachary P
2 Years
Rating:
115 total reviews!
Brian W
5 Years
Rating:
109 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(267 total reviews)
Amber R
Customer Service Rep.
2 Years
Rating:
(211 total reviews)
Mike K
4 Years
Rating:
(96 total reviews)
Qamrul F
3 Years
Rating:
(88 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
586-790-2604
Amber L has a 5-Star average rating and a total of 35 total reviews
35 total reviews
By Marciano P. on 12/09/19
This company was recommended to me by everyone I know as the best HVAC company in the area. Steve was extremely professional, polite, knowledgeable, and caring about what my family wanted and needed in a new furnace, water heater, and AC unit. The install team (spe...
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This company was recommended to me by everyone I know as the best HVAC company in the area. Steve was extremely professional, polite, knowledgeable, and caring about what my family wanted and needed in a new furnace, water heater, and AC unit. The install team (specifically Chris P. & Jacob S.) were extremely friendly and worked all day to get this done and didn't leave until the job was complete and we were satisfied with navigating our new Carrier MyInfinity thermostat (which is quite complex compared to a standard thermostat. I really can't recommend this team enough and we look forward to working with them in the future for regular maintenance, etc.
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By Rucinski K. on 12/06/19
Losing our heat just before a holiday was not what I expected, but Great Dane H&AC came to the rescue! Everyone was very friendly, knowledgeable and professional. They did a great job installing a new furnace and AC unit. They went above and beyond to make sure we ...
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Losing our heat just before a holiday was not what I expected, but Great Dane H&AC came to the rescue! Everyone was very friendly, knowledgeable and professional. They did a great job installing a new furnace and AC unit. They went above and beyond to make sure we were taken care of. Thank you Great Dane!! I highly recommend!
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By D. M. on 11/15/19
Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over ...
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Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over all of the new equipment with me.
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By George B. on 10/30/19
Kris did the most thorough furnace check I have ever had. He is very knowledgeable and attentive to details.

By Galvan R. on 10/01/19
I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I ...
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I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I have referred family and friends to Great Dane as well. They have continued to use over the years as well.
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By Daniels J. on 06/06/19
Awesome job as always. Your staff are all very personable and knowledgeable. Thank you all!

By Archibald E. on 01/24/19
All the techs that I had were very professional, and the installers were prompt and finished on the projected time line, also left the basement cleaner than when they started.

By Archibald E. on 01/24/19
GREAT SERVIICE

By Catherine H. on 01/07/19
Both Installation Technician where courteous, punctual and explained everything they installed.

By Javit G. on 01/03/19
always very good people to work with

By Javit G. on 01/02/19
great service always nice people thanks

By Javit G. on 01/02/19
great service always nice people thanks

By Kaiser M. on 12/05/18
(no comment)

By Janowski J. on 11/27/18
0 stars Over priced and rude customer service! Do not do business with these people!

By Parent G. on 11/24/18
Great job

By Parent G. on 11/24/18
From our first appointment with Great Dane when Zachary came out to have our furnace checked and cleaned (and his finding of an internal leak in the furnace) to the completion of having a new furnace/humidifier installed by David S and John C it has been a pleasure...
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From our first appointment with Great Dane when Zachary came out to have our furnace checked and cleaned (and his finding of an internal leak in the furnace) to the completion of having a new furnace/humidifier installed by David S and John C it has been a pleasure working with everyone at Great Dane Heating & Air Conditioning. Our family is now enjoying a new "safe" furnace. Thank you to Brandon B for your detailed explanation of the purchase of the correct Furnace and humidifier for out home. The professionalism and politeness was spot on. Thank you
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By Hicks L. on 11/15/18
Every employee I worked with from Great Dane were friendly and efficient making me feel like a valued customer.

By Hicks L. on 11/13/18
They installed our furnace and air conditioning without any problems. I would highly recommend this company. They were great from the first call through the final call.

By Vierheilig J. on 11/12/18
(no comment)

By Lapp T. on 11/05/18
The installers were super Very clean Explained all questions Very nice Happy with whole experience
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