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586-790-2604
By Leo R. on 02/20/21
I would highly recommend Great Dane Heating. The company does an excellent job with communication, including texts that provide service and technician updates. I called them and they were extremely friendly on the phone. Kristopher G. Is an excellent technician and...
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I would highly recommend Great Dane Heating. The company does an excellent job with communication, including texts that provide service and technician updates. I called them and they were extremely friendly on the phone. Kristopher G. Is an excellent technician and I would highly recommend him. He repaired my furnace and quite honestly it is running better than it has in a long time. Excellent job. Great company. Thank you.
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By Leo R. on 02/20/21
I would highly recommend Great Dane Heating. This company does an excellent job with communication, including texts that provide service and technician updates. I called them and they were extremely friendly on the phone. Kristopher G. is an excellent technician...
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I would highly recommend Great Dane Heating. This company does an excellent job with communication, including texts that provide service and technician updates. I called them and they were extremely friendly on the phone. Kristopher G. is an excellent technician and would highly recommend him. He repaired my furnace and quite honestly it is running better than it ever has in a long time. Excellent job. Great company. Thank you.
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By SunStar P. on 12/23/20
The installers were very professional and did a great job. They were very clean and organized

By SunStar P. on 12/23/20
The guys were very professional and did a very clean job installing the furnace. Would recommend this company

By Theresa on 12/10/20
Had very nice guys to do my work

By Theresa on 12/09/20
no comment

By Klein D. on 10/07/20
Matt was very kind and did an awesome job. Thank you

By Kay C. on 10/04/20
I have used Great Dane for the last four years. They are there in an emergency to help out, they are very informative and helpful. The office staff is pleasant and friendly as are the techs who come out to the house. I would and have recommended them to others. Ver...
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I have used Great Dane for the last four years. They are there in an emergency to help out, they are very informative and helpful. The office staff is pleasant and friendly as are the techs who come out to the house. I would and have recommended them to others. Very happy with their service.
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By Uchniat T. on 10/02/20
Very quick and courteous!

By Floccari L. on 10/01/20
no comment

By Uchniat T. on 10/01/20
no comment

By Rea R. on 10/01/20
Great Company very knowledgeable people and do a good job.

By Peltier C. on 09/30/20
Great Company!

By Peltier C. on 09/29/20
Great company- have always taken care of any issues. Very professional technicians. Highly recommend Great Dane.

By Taylor E. on 09/28/20
Very friendly, the tech was on time, extremely nice, and clean and informative. Didnt try to sell something, took care of it and did it well. Thank you!

By Jan M. on 09/28/20
I’ve used this company since 2005- excellent service year after year/ I have them do PM each year and VALUE THE TECHS AND SERVICE! Josh is the best - professional and kind!

By Metzgar H. on 09/28/20
Brian has been at my home several times and is always professional

By Gamlin D. on 09/28/20
Outstanding customer service. Knowledgeable professionals returned my furnace to working order. They went above and beyond to insure all of the elements were replaced and wirking well. Job well done

By Taylor A. on 09/26/20
Zack was really good quick and does quality work!

By Buckman L. on 09/24/20
The problem was taken care of properly. The technician found a potential problem. which I concur. A nail appointment will be made.
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Brian W
5 Years
Rating:
153 total reviews!
Zachary P
2 Years
Rating:
150 total reviews!
Amber R
Customer Service Rep.
2 Years
Rating:
(370 total reviews)
Amber L
Customer Service Rep.
5 Years
Rating:
(70 total reviews)
Ryan H
1 Year
Rating:
(121 total reviews)
Bryan W
3 Years
Rating:
(110 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
586-790-2604
Amber L has a 5-Star average rating and a total of 70 total reviews
70 total reviews
By Kirkum V. on 08/30/20
The entire team at Great Dane is friendly and helpful. From the minute I called there to the minute the service and sales tech left my home was a great experience.

By Kirkum V. on 08/27/20
Thanks to Josh, Amber, and Mike for your great and friendly service. I contacted them for A/C service and within 1 hour Mike arrived to do the repair. Amber was very friendly, helpful, and attentive to the help I needed.

By Merva D. on 08/11/20
I would like to thank Great Dane and their employees for your excellent work. Everyone in your company was professional, courteous and friendly. I would recommend this company to all! We have lived in Shelby Twp for 35 years and they kept the furnace going as long...
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I would like to thank Great Dane and their employees for your excellent work. Everyone in your company was professional, courteous and friendly. I would recommend this company to all! We have lived in Shelby Twp for 35 years and they kept the furnace going as long as they could. When it had to be replaced, the work was wonderful. In, out and all cleaned up as if they were never here. When the A/C decided it had enough, even in 90 days, they worked to take care of us. (Thank you Josh, Sal. & Nick) Thank you for making us feel like family! Hap & Donna Merva
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By DeLamielleure N. on 08/09/20
no comment

By Burton M. on 08/03/20
I had a leak coming from my air conditioner and after doing research, Great Dane seemed like the best option to have come look at my issue. I’m usually nervous about calling places and talking over the phone, but Amber was super nice and helped me set up a servic...
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I had a leak coming from my air conditioner and after doing research, Great Dane seemed like the best option to have come look at my issue. I’m usually nervous about calling places and talking over the phone, but Amber was super nice and helped me set up a service call with no problem. I got a text to confirm my appointment as well as remind me the day before, and a text on the day of my appt. with a picture of the technician and estimated arrival time. The technician, Mike K., was very nice and super knowledgeable. He immediately found the issue and made sure that everything was working properly after fixing, and he also checked to ensure all other parts were functioning well. I think the whole visit took less than 20 minutes and I got an invoice emailed right away. I would highly recommend this place, I’m not normally one to review but I had a great experience with Great Dane and I would 100% call them again if I ever had an issue. Thank you again!!
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By Lamanna J. on 07/27/20
I was supposed to have a service call on July 28, but Amber called me today and explained that there was a cancellation and would I be willing to have the service tech come out within a half an hour. Being without our AC of course I said yes. Mike showed up promptl...
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I was supposed to have a service call on July 28, but Amber called me today and explained that there was a cancellation and would I be willing to have the service tech come out within a half an hour. Being without our AC of course I said yes. Mike showed up promptly and wasted no time in finding out the problem, he even drove to another job site to pickup a needed part, when he could have just waited until tomorrow. Amber and Mike we courteous and helpful in resolving our problem. I will definitely choose Great Dane for my HVAC needs
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By Desnyder D. on 07/25/20
Highly recommended company!

By Desnyder D. on 07/25/20
Amber was really helpful with the warranty company issue I had and Brian was polite, knowledgeable, and very patient with a person who knows nothing about the system in my home!

By Pickett P. on 07/23/20
Very happy with the service from Great Dane today. Brian was very thorough and I appreciate that he took the time to explain the situation to me. Not the first time they’ve been to my house and won’t be the last. Definitely recommend them!

By Singer J. on 07/23/20
Have used them twice for replacement items and they are reasonable and efficient. Excellent work all the way around.

By Norman L. on 07/18/20
Everyone I have come in contact with at Great Dane have been helpful and professional. Chris and Jacob were great and even let me watch during the installation without charging me. :) They were through, efficient and left the area very clean. Steve was extremely he...
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Everyone I have come in contact with at Great Dane have been helpful and professional. Chris and Jacob were great and even let me watch during the installation without charging me. :) They were through, efficient and left the area very clean. Steve was extremely helpful in explaining the options. I have already referred a neighbor to Great Dane.
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By Decker M. on 07/16/20
Rarely do I ever do these surveys but the quality of service, follow up, and general superior customer service I received from all staff at Great Dane was just amazing. Very professional, yet also personal. I looked at 3 different companies. I chose them not on...
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Rarely do I ever do these surveys but the quality of service, follow up, and general superior customer service I received from all staff at Great Dane was just amazing. Very professional, yet also personal. I looked at 3 different companies. I chose them not on price but on my gut feeling on best overall customer service. Best decision I could have made. Had one very minor issue and it was resolved same day with a follow up call from the staff the next day asking is all is well. Great company if you want a true partner during both the installation process and beyond.
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By Hogan N. on 07/14/20
Great Dane and employees are the Best!! 1

By Hogan N. on 07/14/20
Great Dane and employees are Great!!

By Decker M. on 07/12/20
"no comment"

By Holekamp S. on 07/08/20
Replaced hot water heater on schedule, for quoted price no problem.

By Warner R. on 07/01/20
Great services would use again. Highly recommended!

By Newman C. on 07/01/20
I've had Great Dane out to my house for repair on both my AC and furnace and they were amazing each time. When my AC finally threw in the towel, I knew who to contact. The team at Great Dane was extremely easy to work with and it was easy schedule an appointment fo...
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I've had Great Dane out to my house for repair on both my AC and furnace and they were amazing each time. When my AC finally threw in the towel, I knew who to contact. The team at Great Dane was extremely easy to work with and it was easy schedule an appointment for installation. I would highly recommend this company!!!
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By Warner R. on 06/30/20
Installed new furnace and AC. Technicians did a great job, professional and courteous. Would highly recommend.

By Savinsky A. on 06/29/20
Everyone from this company was knowledgeable, efficient and helpful. The installers were fast and did an excellent job
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