CALL TO SCHEDULE
586-790-2604
By Alvarez J. on 03/23/20
I met Josh at an Odd Fellow Golf Outing. My husband and I were working it, and I told Josh if I ever needed a repair, I would be calling him! I have used Great Dane before I knew he helped the Odd Fellow Organization, and I was still impressed. Hopefully my ordere...
(View More)
I met Josh at an Odd Fellow Golf Outing. My husband and I were working it, and I told Josh if I ever needed a repair, I would be calling him! I have used Great Dane before I knew he helped the Odd Fellow Organization, and I was still impressed. Hopefully my ordered part arrives in the next 2 days!
(View Less)

By Charron C. on 03/23/20
Great Dane's techs arrive on time, if not early. Their work is thorough, their explanations are easy to understand, and they work clean. We are very satisfied with Great Dane and feel confident to recommend them to friends and family.

By Alvarez J. on 03/23/20
Prompt and professional service

By Labadie R. on 03/21/20
very great job/but we never got our RECIEPT

By Charron C. on 03/21/20
Great Dane's installers and technicians are unfailingly prompt, professional and "work clean."

By Brown A. on 03/20/20
A technician from the service plan through our gas provider, diagnosed the fault with our non-running furnace as the electronic control board. They installed a new board, but could not get the furnace to run, as a fuse on the board kept popping. He was unable to fi...
(View More)
A technician from the service plan through our gas provider, diagnosed the fault with our non-running furnace as the electronic control board. They installed a new board, but could not get the furnace to run, as a fuse on the board kept popping. He was unable to figure it out and said they would need to get a manufacturers technician to come out. This had taken most of the day. Shortly after, I received a call from Great Dane to say their technician would be out in the early evening. Shortly after 6pm Brian W. arrived from Great Dane. He was very thorough in his teardown and analysis of the furnace, and ultimately found a short in the system that was causing the fuse to pop. Brian put it all back together, and the furnace ran great, avoiding a very cold night. Thank you Brian for working late that night and for the excellent job.
(View Less)

By DeKimpe M. on 03/20/20
Highly skilled, professional and friendly staff from sales to scheduling to installation. Extremely knowledgeable technicians who take great care to minimize disruption and dispose of scrap materials and debris.

By DeKimpe M. on 03/19/20
Chris and Jacob installed a high efficiency furnace and AC Unit. Both individuals were highly knowledgeable, skilled, professional and friendly. They fully explained functional features to my satisfaction following completion. I would highly recommend Great Dane He...
(View More)
Chris and Jacob installed a high efficiency furnace and AC Unit. Both individuals were highly knowledgeable, skilled, professional and friendly. They fully explained functional features to my satisfaction following completion. I would highly recommend Great Dane Heating and Air Conditioning to all who are looking to install new equipment or service existing equipment.
(View Less)

By Roberts D. on 03/19/20
Fast, friendly service. Thanks.

By Lopez J. on 03/18/20
We've dealt with Great Dane several times over the years. Our experience has always been a good one. Very professional office staff and technicians, on-time service and fair and reasonable prices. Would recommend Great Dane to anyone who requires guaranteed heati...
(View More)
We've dealt with Great Dane several times over the years. Our experience has always been a good one. Very professional office staff and technicians, on-time service and fair and reasonable prices. Would recommend Great Dane to anyone who requires guaranteed heating or cooling service.
(View Less)

By Szymanski S. on 03/16/20
Very good work ty

By Szymanski S. on 03/16/20
Very fast and outstanding work. Thank you very much.

By Johnson R. on 03/15/20
Liked the politeness of the service man. His professional ability how he explained to us what was wrong with the furnace.

By Ahmad S. on 03/10/20
(no comment)

By Stevenson M. on 03/09/20
Diagnosis of problem was fast and was problem was resolved same day.

By Malyska K. on 03/09/20
Awesome team

By Malyska K. on 03/09/20
Great Dane Heating and Cooling is awesome

By Stevenson M. on 03/06/20
Matt from Great Dane arrived with in the window, quickly determined the problem and gave a rage of solutions to remedy it. He also worked to get the repairs needed expedited to cause as little disruption as possible for the family.

By Obeid M. on 03/05/20
Excellent job and people

By Obeid M. on 03/05/20
Excellent people and job
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Zachary P
2 Years
Rating:
124 total reviews!
Brian W
5 Years
Rating:
121 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(289 total reviews)
Amber R
Customer Service Rep.
2 Years
Rating:
(248 total reviews)
Mike K
4 Years
Rating:
(104 total reviews)
Qamrul F
3 Years
Rating:
(95 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
586-790-2604

Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
586-790-2604
Amber L has a 5-Star average rating and a total of 41 total reviews
41 total reviews
By DeKimpe M. on 03/20/20
Highly skilled, professional and friendly staff from sales to scheduling to installation. Extremely knowledgeable technicians who take great care to minimize disruption and dispose of scrap materials and debris.

By DeKimpe M. on 03/19/20
Chris and Jacob installed a high efficiency furnace and AC Unit. Both individuals were highly knowledgeable, skilled, professional and friendly. They fully explained functional features to my satisfaction following completion. I would highly recommend Great Dane He...
(View More)
Chris and Jacob installed a high efficiency furnace and AC Unit. Both individuals were highly knowledgeable, skilled, professional and friendly. They fully explained functional features to my satisfaction following completion. I would highly recommend Great Dane Heating and Air Conditioning to all who are looking to install new equipment or service existing equipment.
(View Less)

By Hewson S. on 01/22/20
I wasn't familiar with Great Dane until Brian, the serviceman, arrived following my service call under my general service plan for a furnace issue. Brian promptly identified the issue as a damaged heat exchanger and shared a likely cost to replace which wasn't rec...
(View More)
I wasn't familiar with Great Dane until Brian, the serviceman, arrived following my service call under my general service plan for a furnace issue. Brian promptly identified the issue as a damaged heat exchanger and shared a likely cost to replace which wasn't recommended for an 18 year old furnace. I requested a quote for a replacement furnace and he had Nick here within an hour to provide the quote, which included their complete handling of the energy company and furnace company rebates. Wesley and Justin were out the following morning for the install which was completed an hour ahead of schedule. Everything in this process was excellent and I would highly recommend Great Dane.
(View Less)

By Moore D. on 01/21/20
no comment

By Jennie Riopelle T. on 12/28/19
The team at Great Dane was fantastic and exceeded my expectations! I have tried to hire-it-done with other HVAC companies with horrible results. With Great Dane, I received a text when the tech was due for my repair and inspection of my furnace, complete with photo...
(View More)
The team at Great Dane was fantastic and exceeded my expectations! I have tried to hire-it-done with other HVAC companies with horrible results. With Great Dane, I received a text when the tech was due for my repair and inspection of my furnace, complete with photo. While there, I asked him to check out my water heater as well due to a leak and the age of the unit. Not only did he work up an on the spot quote but asked if he could have the team contact him with other prices and recommendations. This was followed up by a call from the sales team with a scheduled appointment to go through my home together. During our appointment, he asked me more questions than I asked him. Together we agreed to complete system with new furnace, ac and water heater (all of mine were original to home built in 1986). The next day, he called me back confirming what we discussed and asked if I had any questions or concerns. From there, install was scheduled. The day of install, a team came in, worked fast, cleaned after themselves and were extremely thorough in explaining the details of the new HVAC system. I had zero questions when they left. Since then I've realized how bad the old systems were! I cannot thank them enough for the great work and professionalism they maintained. Thank you to Quamrul, Steve, Tracy, Amber, Justin and the entire staff!!!
(View Less)

By Richard F. on 12/11/19
Great Dane does excellent work ... high quality and timely technicians ... and support staff ... communications are likewise excellent ... work done one date and time as arranged ... and well done clean up.

By Marciano P. on 12/09/19
This company was recommended to me by everyone I know as the best HVAC company in the area. Steve was extremely professional, polite, knowledgeable, and caring about what my family wanted and needed in a new furnace, water heater, and AC unit. The install team (spe...
(View More)
This company was recommended to me by everyone I know as the best HVAC company in the area. Steve was extremely professional, polite, knowledgeable, and caring about what my family wanted and needed in a new furnace, water heater, and AC unit. The install team (specifically Chris P. & Jacob S.) were extremely friendly and worked all day to get this done and didn't leave until the job was complete and we were satisfied with navigating our new Carrier MyInfinity thermostat (which is quite complex compared to a standard thermostat. I really can't recommend this team enough and we look forward to working with them in the future for regular maintenance, etc.
(View Less)

By Rucinski K. on 12/06/19
Losing our heat just before a holiday was not what I expected, but Great Dane H&AC came to the rescue! Everyone was very friendly, knowledgeable and professional. They did a great job installing a new furnace and AC unit. They went above and beyond to make sure we ...
(View More)
Losing our heat just before a holiday was not what I expected, but Great Dane H&AC came to the rescue! Everyone was very friendly, knowledgeable and professional. They did a great job installing a new furnace and AC unit. They went above and beyond to make sure we were taken care of. Thank you Great Dane!! I highly recommend!
(View Less)

By D. M. on 11/15/19
Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over ...
(View More)
Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over all of the new equipment with me.
(View Less)

By George B. on 10/30/19
Kris did the most thorough furnace check I have ever had. He is very knowledgeable and attentive to details.

By Galvan R. on 10/01/19
I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I ...
(View More)
I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I have referred family and friends to Great Dane as well. They have continued to use over the years as well.
(View Less)

By Daniels J. on 06/06/19
Awesome job as always. Your staff are all very personable and knowledgeable. Thank you all!

By Archibald E. on 01/24/19
All the techs that I had were very professional, and the installers were prompt and finished on the projected time line, also left the basement cleaner than when they started.

By Archibald E. on 01/24/19
GREAT SERVIICE

By Catherine H. on 01/07/19
Both Installation Technician where courteous, punctual and explained everything they installed.

By Javit G. on 01/03/19
always very good people to work with

By Javit G. on 01/02/19
great service always nice people thanks

By Javit G. on 01/02/19
great service always nice people thanks

By Kaiser M. on 12/05/18
(no comment)

By Janowski J. on 11/27/18
0 stars Over priced and rude customer service! Do not do business with these people!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.