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By Dziolowski R. on 03/29/18
I am sorry that I can not give you more stars. I will never recommend your company to anyone that I know. Your tech Joe F. took advantage of a women left home by herself. I wasn't home at the time he was here. I was buying new tires for my wife's car. He told my w...
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I am sorry that I can not give you more stars. I will never recommend your company to anyone that I know. Your tech Joe F. took advantage of a women left home by herself. I wasn't home at the time he was here. I was buying new tires for my wife's car. He told my wife that we had a Co2 leak. Told her that we needed a new heat exchanger that would cost $1100. Or replace the furnance. He never did fix the furnance to start it up to see if there was an Co2 leak. How could you tell if the furnance had an Co2 leak if you don't run the furnance? We sat three whole days without any heat. Very sad on your part. It was very cold for us in our home without any heat. I'm going to tell all of my friends what happen and hope that they will do the same. Sorry for the very low rating I gave you but that's how I really feel.
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By Jerome F. on 03/29/18
On time for appt. Kind and Helpful

By Estrada M. on 03/27/18
He was very friendly and looked into my issue. He discovered a small crack in my furnace which could be dangerous for me family. We are solving the issue through Great Dane

By Geisler D. on 03/26/18
Great Dane was an excellent and professional service! My technician was on time, super informative, professional and respectful to answer any question that I had! I would definatly recommend them for anyone!

By Geisler D. on 03/25/18
Brian was an amazing tech!! He was super knowledgeable about my boiler system and was really honest. I'm really happy that DTE recommend Great Dane!

By Scott R. on 03/25/18
The always have very courteous service representatives. My last representative had to make a special trip to get a proper size filter that he didn't have on his van. Can't ask for more in service than that.

By Zalawski B. on 03/25/18
What a pleasure to deal with Great Dane, Our service man was Bret. I would recommend him to anyone. He is a great representative of the company. Thank you Bret

By Samuenraj S. on 03/24/18
On 20th March 2018, Mike the Technician from Graet Dane H&AC Inc ; attended to service orders on my Furnace & Boiler as directed through DTE ENergy Home Protection Plus Scheme. Did a very good Job .

By Santo K. on 03/24/18
Brendan was on time very professional and knowledgeable

By Padden M. on 03/24/18
Always prompt, courteous & fair !

By Spurrier C. on 03/24/18
Woke up on a cold Sunday morning recently with no heat. We have a policy for appliance protection through DTE Energy. Made the call, figured we'd be without heat for the entire day. They hooked us up with Great Dane Heating & Air Conditioning. Within 3 hours we had...
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Woke up on a cold Sunday morning recently with no heat. We have a policy for appliance protection through DTE Energy. Made the call, figured we'd be without heat for the entire day. They hooked us up with Great Dane Heating & Air Conditioning. Within 3 hours we had heat again. Thanks Great Dane for the quick service & professional service
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By Zelkowski K. on 03/23/18
this is the best heating and cooling company around in my book. Bryan the service guy is fantastic. Brandon the sales guy was was really great as well. If you need anything wife heating and cooling call GREAT DANE!!!!

By Frances M. on 03/23/18
Service was prompt and Brian was very professional and thorough in getting the job done. He also gave me some helpful advice that will benefit me in the future.

By Dixon Jr J. on 03/23/18
very disappointed that technician appeared not to want to take on job, we had to call another company however we had to wait 3 days with this problem. Just felt your company didn't want to do job at least that day. I was surprised because great dane had respondeded well in the past

By Evangelisti P. on 03/22/18
I have been a client of Great Dane for at least the ten years and I have learned they are a great company. I have 6 tental homes and many emergencies come up. This has never been a problem with getting quality service when I need it. I have never felt pressured in...
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I have been a client of Great Dane for at least the ten years and I have learned they are a great company. I have 6 tental homes and many emergencies come up. This has never been a problem with getting quality service when I need it. I have never felt pressured into buying anything I didn’t need. I will definitely recommend Great Dane for any furnace, ac, water tank problems. Professional, quality,friendly, honest.
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By Macelt M. on 03/21/18
The Sales & Service staff were great & professional. Great job

By Anderson M. on 03/18/18
I could not have asked for better service. From the timely phone calls of when someone would be there to the serviceman arriving punctually, to his knowledge of furnaces, it was an awesome experience. I would highly recommend this company and Amber and Brian to h...
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I could not have asked for better service. From the timely phone calls of when someone would be there to the serviceman arriving punctually, to his knowledge of furnaces, it was an awesome experience. I would highly recommend this company and Amber and Brian to help you with your needs. A great experience!
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By Paholak J. on 03/17/18
We lost our heat Friday the 16th at about 5o'clock , Bryan showed up at 5:30, repaired some duct and was finished by 6:10pm. We have heat and are very happy with Bryan and Great Dane... Joe Paholak

By Charbeneau M. on 03/16/18
Most excellent installation job. I felt I was in good hands with the installation. They definitely knew what they were doing. Once finished, they explained how to use some of the equipment, about the maintenance, etc. I was even told when their annual sale is ...
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Most excellent installation job. I felt I was in good hands with the installation. They definitely knew what they were doing. Once finished, they explained how to use some of the equipment, about the maintenance, etc. I was even told when their annual sale is to get a great deal on filters! Thank you. Highly recommended!
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By Charbeneau M. on 03/16/18
Thorough! Excellent service. Felt at ease the whole process. I felt I was well taken care of. Great leadership! Recommend highly...
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Select any employee to see all their reviews.

Dorian C
Rating:
(4 total reviews)
Brandon B
5 Years
Rating:
(3 total reviews)
Sal V
Customer Service Rep.
7 Years
Rating:
(2 total reviews)
John O
Rating:
(2 total reviews)
Joel P
7 Years
Rating:
(1 total review)
Joe F
10 Years
Rating:
(19 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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