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By Fran Marsh & Robert D. on 10/14/19
Wow! We had saved up numerous plumbing problems and finally decided to confront them head on. Turned out Jared was able to take care of most of them ON THE INITIAL VISIT. Now perhaps it was a coincidence he had with him a couple of obscure "cartridges" and other it...
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Wow! We had saved up numerous plumbing problems and finally decided to confront them head on. Turned out Jared was able to take care of most of them ON THE INITIAL VISIT. Now perhaps it was a coincidence he had with him a couple of obscure "cartridges" and other items, but needless to say, we were thrilled. He also did a complimentary safety inspection, and alerted us to potentially unsafe situations at our house. We're now looking forward to the followup visit to replace a length of ancient galvanized pipe draining a bath sink that has been a problem for years. We found this company to be reasonably priced (if that can be said of any plumbers these days), courteous, efficient, knowledgeable, and responsible. We'll definitely call on them again for plumbing needs.
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By Marsha A. on 10/14/19
Tom was on time, was completely knowledgeable about the job. He was light hearted, focused and efficient. He explained everything perfectly and left the site clean and put together. He couldn't have done a better job.

By Leslie C. on 10/11/19
My experience with scheduling through the office and working with Tom could not have been better. He was at my home in one day. He checked out all of my plumbing, found one small issue he dealt with at the time. Parts are ordered for the problem I called about. He...
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My experience with scheduling through the office and working with Tom could not have been better. He was at my home in one day. He checked out all of my plumbing, found one small issue he dealt with at the time. Parts are ordered for the problem I called about. He is very experienced and helpful.
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By Bruce G. on 10/10/19
Cory was super helpful and very honest. He finished the job quickly and professionally and I am very satisfied with his work.

By Judy S. on 10/10/19
Cory did a great job.

By Ann C. on 10/09/19
Tom Robertson does a great job and is super easy to work with. He’s extremely knowledgeable and happy to answer questions. His work is very thorough, professional, and he takes extra steps to leave things in good shape, such as remove a rust stain on the sink fro...
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Tom Robertson does a great job and is super easy to work with. He’s extremely knowledgeable and happy to answer questions. His work is very thorough, professional, and he takes extra steps to leave things in good shape, such as remove a rust stain on the sink from the previous faucet. Also, he really seems to enjoy what he does and the intricacies of his work. To date, he has advised on a toilet purchase and installed it, provided a house plumbing inspection, and installed a new kitchen faucet.
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By Donna D. on 10/08/19
Jeff S. was an absolutely fabulous technician. He explained fully what the problem was and was very efficient in fixing it. Although the repair was not an inexpensive one, his explanation left me feeling confident that what he was suggesting was the right solutio...
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Jeff S. was an absolutely fabulous technician. He explained fully what the problem was and was very efficient in fixing it. Although the repair was not an inexpensive one, his explanation left me feeling confident that what he was suggesting was the right solution and it was repaired on the spot that day. We have used Gotelli Plumbing for years when we had a plumbing issue, and we have always been very happy with the service we have received. Our experience with technicians such as Jeff is the reason we trust Gotelli Plumbing and have been a long time customer.
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By Susie M. on 10/07/19
Gotelli is our go to plumbing company. They have consistently done a great job and usually come within a day or two. Sam was the most recent plumber to help us and he was very competent and easy to work with! We highly recommend Sam!

By Louise M. on 10/04/19
Sam saved the day for us! Another plumbing company had come in repeatedly to install a new water heater and we still didn't have hot water. Sam was able to troubleshoot the problem quickly and was able to fix it and several other problems in a very short time. He w...
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Sam saved the day for us! Another plumbing company had come in repeatedly to install a new water heater and we still didn't have hot water. Sam was able to troubleshoot the problem quickly and was able to fix it and several other problems in a very short time. He was also very professional and helpful with all of our questions. I highly recommend Gotelli Plumbing and Sam!
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By Suzanne G. on 10/02/19
Cory got to our home as planned. He sized up our situation and swung into action. We have a beautiful new kitchen faucet and no leaks! Very thorough and skilled. Nice guy!

By Richard B. on 10/02/19
Excellent Work, on time, clean and efficient. Highly recommended

By Daniel c. on 10/01/19
Very timely & professional

By tom s. on 09/27/19
Tom Robertson he was able to get us back running with out any down thank you Tom for a job well done.

By Scott D. on 09/26/19
This is the only company we work with when it comes to plumbing! Great people, great company!

By Josephine R. on 09/26/19
Sam did an excellent and professional job replacing my water heater. He even went the extra mile of removing and returning the plywood shield built around the water heater. Great service. The quote I received was the best from other local plumbing companies. Thank you very much.

By rich d. on 09/25/19
tom is an asset to your company. polite. professional and does a great job. he is the reason i always call gotelli plumbing when i have a plumbing problem

By Dan B. on 09/21/19
Tom from Gotelli Plumbing did a great job fixing our plumbing problems and also pointed out some areas that needed upgrading due to shoddy installation by the previous owner. He clearly knows what he is doing and on top of that , he was very friendly and personable...
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Tom from Gotelli Plumbing did a great job fixing our plumbing problems and also pointed out some areas that needed upgrading due to shoddy installation by the previous owner. He clearly knows what he is doing and on top of that , he was very friendly and personable! I highly recommend him and Gotelli Plumbing.
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By siggy s. on 09/16/19
Excellent Job! When our water main broke, Cory came out within an hour of me calling the office and he executed a complicated repair under difficult conditions. Unforeseen circumstances required him to come back and he was super responsive until everything was reso...
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Excellent Job! When our water main broke, Cory came out within an hour of me calling the office and he executed a complicated repair under difficult conditions. Unforeseen circumstances required him to come back and he was super responsive until everything was resolved. Knowledgeable and thoughtful and focused on finding the best solution (rather than creating additional work). Thank you!
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By Lisa G. on 09/16/19
Tom was great. He came on time, was very polite, and got the job done perfectly. I highly recommend Gotelli Plumbing and Tom!!

By David R M. on 09/13/19
We had to replace our tankless water heater. I checked a few plumbers. Gotelli has provided excellent service for years. This time the company, front office, and the service tech were EXCEPTIONAL. Jeff provided all of the service---selecting best value and compa...
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We had to replace our tankless water heater. I checked a few plumbers. Gotelli has provided excellent service for years. This time the company, front office, and the service tech were EXCEPTIONAL. Jeff provided all of the service---selecting best value and company, installing the unit, and later, following-up with a malfunction of the circulating feature that did not work. Jeff and I made calls to the manufacturer, Navien, and they realized it was not an obvious fix. The mfg sent out a tech rep. Jeff kept on checking the alternatives and his work was exceptional for some additional repairs. The result was a manufacturer's defect and difficult to determine. Gotelli offered quite the service to accomplish the installation. I've worked with many contractors over the years, this time I can't BRAG enough! Reasonable value, follow-through, finding solutions, and integrity---that's Jeff and Gotelli Plumbing.
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Select any employee to see all their reviews.

Tom R
30 Years
Rating:
120 total reviews!
Cory N
2 Years
Rating:
83 total reviews!
Danielle S
Customer Service Rep.
5 Years
Rating:
(2 total reviews)
Frank G
Customer Service Rep.
18 Years
Rating:
(1 total review)
Sam S
5 Years
Rating:
(28 total reviews)
Jeff S
18 Years
Rating:
(17 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Gotelli Plumbing Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Gotelli Plumbing Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Tina A has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
4 total reviews
By Nancy D. on 03/28/19
**** was great when I first called. She knew exactly what I needed and promptly set up my appt. **** arrived on time with a smile and kind hello! He fixed our faucet and we are really happy with his service. We have and will continue to use Gotelli Plumbing for future needs!

By Derek C. on 10/11/18
We own a number of rental properties in San Rafael and have used Gotelli for all our service needs for years. They are responsive, punctual and proficient and we recommend them very highly.

By Nancy D. on 09/28/18
Tina was very helpful in finding a kitchen faucet replacement for our broken one. She also found one in our price range. Cory installed the faucet today and he was courteous and had wonderful manners as well as working diligently. Thank you Tina & Cory at Gotelli Plumbing Co.

By Sue J. on 12/22/17
Gotelli was chosen by Lamperti Ass who did out renovation about 11 years ago. We've never used any other firm since then. Cory was the man who helped us most recently. Efficient, knowledgeable, polite, clean...everything one would want. Your personnel always seem t...
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Gotelli was chosen by Lamperti Ass who did out renovation about 11 years ago. We've never used any other firm since then. Cory was the man who helped us most recently. Efficient, knowledgeable, polite, clean...everything one would want. Your personnel always seem to try hard to help us out as soon as possible. In an old house we need a reliable firm to count on. Thanks!
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