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By Nick H. on 07/15/19
Weve been having issues drinking our water for years now but Ben Roper at Gordon Water Servive fixed us up. No more stomach issues for me or the kids and in fact we drink almost only water now. Water actually tastes like a treat when it is properly filtered, and i ...
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Weve been having issues drinking our water for years now but Ben Roper at Gordon Water Servive fixed us up. No more stomach issues for me or the kids and in fact we drink almost only water now. Water actually tastes like a treat when it is properly filtered, and i dont even like store bought water. These filters are amazing, and Ben was very honest and Knowledgable. He even calls us back after hours. Along with their water, customer service seems to be these guys real expertise!
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By Yue T. on 07/08/19
We had Andrew L. with Gordon Water Systems come out and install our water softener. We're thrilled with the great water quality, but even happier about the level of service. After discovering that the P-trap was missing, he reinstalled one for us, and we were even ...
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We had Andrew L. with Gordon Water Systems come out and install our water softener. We're thrilled with the great water quality, but even happier about the level of service. After discovering that the P-trap was missing, he reinstalled one for us, and we were even able to move the entire system far enough over in our basement to make future remodeling easier. Andrew is approachable and informative. Two thumbs way up, would recommend.
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By Erin C. on 06/07/19
Ben did a fantastic job for us. He was a huge part in keeping together a house deal for us. I know if I call Ben he is always going to be willing to help us come up with a solution!

By Erin C. on 06/06/19
Ben went above and beyond in helping with a water issue at a property we were selling. Would recommend Gordon Water wholeheartedly. They are always willing to go the extra mile!

By Aaron P. on 05/09/19
Gordon Water installed a water softener for us and did a great job. Good product and professional and timely service.

By Shelley F. on 04/27/19
Ben was very helpful in explaining what was going on with our water system. He gave us several options on how we could remedy the problem. He explained everything so we could understand it and make an informed decision. Thanks Ben!

By Mitch p. on 04/22/19
Ben knew his stuff. Not only was very professional but extremely well educated in the science of water. My wife and I were very confident in what he was telling us and the direction we needed to take to have a whole house water system. He went out of his way to be...
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Ben knew his stuff. Not only was very professional but extremely well educated in the science of water. My wife and I were very confident in what he was telling us and the direction we needed to take to have a whole house water system. He went out of his way to be able to meet with us at times that worked in our schedule. We would highly recommend him and his team.
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By Tara A. on 04/20/19
We have been customers of Gordon Water Systems for 6 years now and have always been pleased with the level of care and service we have received! Our most recent water issue was solved quickly and respectfully by Ben Roper. He was professional, courteous and underst...
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We have been customers of Gordon Water Systems for 6 years now and have always been pleased with the level of care and service we have received! Our most recent water issue was solved quickly and respectfully by Ben Roper. He was professional, courteous and understanding. Our issue was resolved very quickly which we truly appreciated!
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By Danielle D. on 04/10/19
Manny Rosa is an incredible agent for Gordon Water Systems. He is friendly and professional, and is a great salesperson. He brought the West Michigan Hispanic Chamber of Commerce a few coffee samples, and before I knew it, we were signed up for water and coffee del...
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Manny Rosa is an incredible agent for Gordon Water Systems. He is friendly and professional, and is a great salesperson. He brought the West Michigan Hispanic Chamber of Commerce a few coffee samples, and before I knew it, we were signed up for water and coffee deliveries because of how blown away we were by the product and all around services provided. Thank you, Manny!
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By Nancy K. on 04/06/19
Gordon Water Systems put our first conditioner in over 30 years ago. Their quality and integrity are still the best in the business. Henry was our salesperson and Joel installed our water softener. Both were knowledgeable and professional. I was very comfortable ha...
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Gordon Water Systems put our first conditioner in over 30 years ago. Their quality and integrity are still the best in the business. Henry was our salesperson and Joel installed our water softener. Both were knowledgeable and professional. I was very comfortable having them in my home.
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By Sam S. on 03/31/19
Henry is not only extremely knowledgeable as a water specialist, but was genuinely concerned about my family’s overall health. He spent extra time explaining the details of my softener system and the ways to remedy any issues I may encounter. Nice guy, very profe...
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Henry is not only extremely knowledgeable as a water specialist, but was genuinely concerned about my family’s overall health. He spent extra time explaining the details of my softener system and the ways to remedy any issues I may encounter. Nice guy, very professional and would recommend him to anyone in need of this service. Gordon Water is lucky to have him as an employee.
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By Ryan V. on 03/06/19
Henry was great!

By Ryan V. on 03/04/19
Henry was great. This guy know so much about water it borders on weird! Highly recommended to anyone who needs a thorough review of their system.

By Rachel H. on 02/18/19
I am so thankful that we had Gordon Water Systems come out to our home in Holland, MI. Ben R. with Gordon was more then knowledgeable. We are first time home buyers who moved into a home with less then ideal well water. Ben gave us options and made suggestions o...
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I am so thankful that we had Gordon Water Systems come out to our home in Holland, MI. Ben R. with Gordon was more then knowledgeable. We are first time home buyers who moved into a home with less then ideal well water. Ben gave us options and made suggestions on what we could do our self's. We now have an idea of what direction to go. He did not pressure us to buy anything. I know that as soon as we decide to add a new water softener system it will be with Gordon Water Systems. So thankful for all the help both Ben and the team has provided.
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By Keith & Christine L. on 02/13/19
Excellent service from the water specialist who came to our home. We are small business owners and had 3 water treatment companies evaluate our water and quote systems. Henry was the most knowledgeable, most thorough, and most confident and trustworthy of the 3 b...
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Excellent service from the water specialist who came to our home. We are small business owners and had 3 water treatment companies evaluate our water and quote systems. Henry was the most knowledgeable, most thorough, and most confident and trustworthy of the 3 by far. The Gordon system wasn't the least expensive, nor the most expensive, but Henry basically made the sale for his company. Excellent overall experience, and we would highly recommend.
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By don s. on 01/24/19
mr tom thome was my installer,was the kind of person i felt very comfortable with letting him into my home.great job, very satisfied!

By don s. on 01/23/19
wow, great job!! very pleased with installation and explaining how every thing works, you will be very lucky if you have him install your new system,also i got the best of the best from gordon water grand rapids and a great deal!

By Ally h. on 12/28/18
(no comment)

By Kirk S. on 12/26/18
Thank you for the great service & installation from Ben R and Tom T from Gordon Water Systems - Grand Rapids. We love our water!!

By Lori H. on 12/18/18
We have very difficult water, which we have tried to improve with three previous water companies. Ben Roper and Tom Thome from Gordon Water went above and beyond to find the system that has worked well for us and to make it fit in our existing space. It took creati...
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We have very difficult water, which we have tried to improve with three previous water companies. Ben Roper and Tom Thome from Gordon Water went above and beyond to find the system that has worked well for us and to make it fit in our existing space. It took creativity and perseverance and we are very happy with the results.
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CALL TO SCHEDULE
(616) 776-3800

Select any employee to see all their reviews.

Tom T
20 Years
Rating:
82 total reviews!
Chad K
1 Year
Rating:
41 total reviews!
Henry L
2 Years
Rating:
(20 total reviews)
Zack V
Rating:
(16 total reviews)
Joel H
Rating:
(15 total reviews)
Ben R
Rating:
(15 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Gordon Water Systems - Grand Rapids has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Gordon Water Systems - Grand Rapids. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(616) 776-3800
Joel H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
15 total reviews
Joel enjoys that everyday is a new exciting challenge, helping people get the best service & quaility to better their lives. He likes to hunt, fish & build furniture. He likes the Tigers & Red Wings. He enjoys the outdoors with his wife & 2 kids. He has 1 dog & 3 cats.
By Nancy K. on 04/06/19
Gordon Water Systems put our first conditioner in over 30 years ago. Their quality and integrity are still the best in the business. Henry was our salesperson and Joel installed our water softener. Both were knowledgeable and professional. I was very comfortable ha...
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Gordon Water Systems put our first conditioner in over 30 years ago. Their quality and integrity are still the best in the business. Henry was our salesperson and Joel installed our water softener. Both were knowledgeable and professional. I was very comfortable having them in my home.
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By DAVE on 11/29/18
Our installer Joel, was very professional with the install of our new water softener system. He has a great personality and work ethic. Our advise is to keep him around and give him a nice raise. Great Job!!

By Alan on 11/07/18
Just had service guy out (Joel) Did an amazing job. Very happy and pleased with service. 10/10 for experience and satisfaction.

By Carol B. on 07/29/18
The company was responsive to my original request for a rep to contact me. Ben R**** set up a visit and did an excellent job of explaining options with no pressure for any particular on when I made my preferences know. Joel did the install and so far everything see...
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The company was responsive to my original request for a rep to contact me. Ben R**** set up a visit and did an excellent job of explaining options with no pressure for any particular on when I made my preferences know. Joel did the install and so far everything seems to be working as it should. He came in, did the job and cleaned up after and was very pleasant all the while. My sister had this company set up her water system also, and reccomened them to me as she was very satisfied too.
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By Rose B. on 06/19/18
We were very pleased with the staff at Gordon water systems. We would highly recommend them for meeting all your water treatment needs.

By Rose B. on 06/19/18
We were very happy with the service we received from the staff at Gordons water system. They were very helpful and provided quality friendly service. They were always on time and very sufficient in their work. We found the staff to be very knowledgable and good to...
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We were very happy with the service we received from the staff at Gordons water system. They were very helpful and provided quality friendly service. They were always on time and very sufficient in their work. We found the staff to be very knowledgable and good to work wirh. We're very pleased with the
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By Barb E. on 05/29/18
(no comment)

By Keith D. on 03/07/18
Installation professionally done, kinetico system is well worth the money. Gordon's is a pleasure to work with.

By Robert on 02/14/18
Joel was a steady hard worker. Neat and careful. Thanks

By Robert S. on 11/29/17
The people at Gordon did what they said would On time and professionally Great follow up after the sale and not a bunch of calls and BS about things I didn’t need. Thanks

By Jodie on 11/09/17
Chad was very knowledgeable and walked us through the entire installation and when it came to an option, he asked which I preferred which I thought was great.

By John & Ellen T. on 09/13/17
Joel H. did an outstanding job on our install and went above and beyond to make sure everything was hooked up as if it were his own home. His integrity and conscientiousness were evident throughout the process and we would recommend his work to anyone.

By Kay C. on 08/22/17
Joel did a great job, hes very nice and we are happy with his service.

By Bob on 08/04/17
I could not speak more highly of your company as a whole. I was already very happy with the product, but your company’s professionalism, knowledge and customer service just added another layer of excellence. Chad, Tom T, Andy, Henry, and Joel they are just a...
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I could not speak more highly of your company as a whole. I was already very happy with the product, but your company’s professionalism, knowledge and customer service just added another layer of excellence. Chad, Tom T, Andy, Henry, and Joel they are just all spectacular. The copper work that was done on my equipment was truly just incredible work and I am highly, highly satisfied. I would reccomend you with confidence and without reservation! Thank you for calling!
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By Dan B. on 07/03/17
I really have to say we were really impressed with the installer! He was very knowledgeable and had a very high attention to detail. He was very meticulous about making sure everything was working properly and cleaned up everything afterward. What I was really impr...
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I really have to say we were really impressed with the installer! He was very knowledgeable and had a very high attention to detail. He was very meticulous about making sure everything was working properly and cleaned up everything afterward. What I was really impressed with is that there was a small drip coming from one of the pipes and he really took the extra time after addressing it to make sure it was no longer leaking. He was really kind too, my grandson is autistic and was around during the installation and Joel was just great with him. I couldn’t speak more highly of him and you could tell he really cared and knew what he was doing!
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