We were so appreciative of Steven and Kelly. Steven accessed our sewer situation and had confidence in a happy ended, which there was! We saw him as competent, personable. Kelly and Steven worked well together with a positive attitude. They were very COVID compliant in our home. Thank you very much. We look forward to working with you again.
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Donovan and Andrew did an outstanding job installing the Steam Shower, toilet and sink. They worked with me over the last few months installing the equipment as I purchased it. The remodel looks great and a lot of that is due to these two gentlemen and including Rob who started the project. I only use Gold Seal because of their professionalism, knowledge and great employees. Brian G. and Krista J. were also a great a help when making the appointment and calling to verify times; they both are excellent assets to the Gold Seal Team.
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Cynthia took my call when I had just come home from work and realized that a hot shower would be impossible with her help. She sent the emergency personnel to me. Plumber Donovan called right away and came in a few hours. Donovan was very competent and professional. He replaced the entire system with a brand new one for just a bit more than what it would have cost to replace the elements. He is very honest. Now I don't have to fret with this 19 year old system that is temperamental. I am very grateful to Donovan and Gold Seal Plumbing. Happy Thanksgiving!
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Great company and service from Gold Seal Plumbing! However, there was a $95 charge on my bill for a membership in the Quality Service Club, which I do not recall being explained to me or offered to me by my plumber. I probably would have declined this offer, especially since there was an additional fee for this membership
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Great company and service from Gold Seal Plumbing! However, there was a $95 charge on my bill for a membership in the Quality Service Club, which I do not recall being explained to me or offered to me by my plumber. I probably would have declined this offer, especially since there was an additional fee for this membership
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I had a tricky problem with the exhaust fan attached to my water heater. I was not sure if I should have a plumber or an HVAC service tech work on it. Gold Seal was responsive and easy to work with. They listened to me describe my problem, scheduled an appointment and sent someone as soon as they could. Ultimately, the plumber could not solve my problem, but was able to help identify it so I could get an HVAC tech to fix it. Still paid the visit fee, but I know that I got advice that was useful b/c as of this writing, it has been fixed. Knowledgeable, conscientious and helpful. I will use their services next time I have a plumbing problem.
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I have depended on Gold Seal Plumbing many times and will continue to do so because of their professional work! Bobby B. repaired a leak under my kitchen sink. He was polite and explained each step of the job and found a way to resolve the issue in the least invasive way. Bobby was fast and left no mess. Thank you Gold Seal!
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My wife and I hired Gold Seal to intall a heat pump water heater and a new water conditioner. Based on my research, I was concerned that our mechanical room was not large enough to support the air intake requirements. Donovan was not only aware of the requirements, but suggested options for increasing the volume of air intake required. While installing the water conditioner, they measured the water pressure in the house and discovered that it was 20 psi above the maximum recommended guideline. They installed a pressure relief valve to bring the pressure back in tolerance. Very happy with the experience.
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We decided to upgrade from a standard toilet to right height. In talking with Doug, I found out that there now is a 19" high as well as the 17". Due to my husbands height and physical limitation, we choose the 19" and couldn't be happier. It is so much easier for him to use. No matter who I spoke with in the main office, they were cheerful, courteous and very helpful. Installation was quick and Benjamin was courteous and very professional. He did a great job and did not leave any kind of a mess. We have used Gold Seal Plumbing a few times and would not hesitate to call on them again for repairs or upgrades.
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I called Gold Seal this morning at 7:30 and Steven was at my home before 10:00 am. As usual with Gold Seal, the staff are very competent and easy to have in the house. Steven knew exactly what to do and how to do it. Gold Seal are not the least expensive plumbers, but they are the best!
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Quality work, no question about that. On-time, very professional. Cannot fault the quality of the job they perform. They have installed a toilet for us and removed a water softener. Great jobs both times. Why not a 5-star review? Price. They can be expensive, relative to national costs for the same service.
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I highly recommend Gold Seal Plumbing they were amazing! Our water heater setup was somewhat unorganized and we didn't realize it until Ron redid the all the piping and vent system. When he finished it looked so clean and streamlined. Let's just say whoever installed our original heater created some challenges for Ron, but he knew just what to do. Ron is extremely knowledgeable about his craft. We were able to watch the whole process and it isn't a task that just anyone can do. Also there was almost no cleanup necessary because he cleaned up before he left. Their office staff were wonderful as well. They tried very hard to help us with answering our questions and scheduling the installment. I just would have liked a earlier appointment. They will not be able to give you an estimate on services or supplies until they come out and really see what is needed. Water heaters are pricey so be expected to pay for them, but as for the service Gold Seal provides, you will not be disappointed with their professional, efficient service technicians. Gold Seal will always be our experts to call from now on.
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