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By Ronnie T. on 12/20/17
My complete Goettl's experience was 5 Star. Starting with unmatched professionalism, courtesy and being responsive to our individual needs, Luke G. leads a team that is envied by the industry. Goettl's Sales, Service, Mechanical Installation Team include people th...
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My complete Goettl's experience was 5 Star. Starting with unmatched professionalism, courtesy and being responsive to our individual needs, Luke G. leads a team that is envied by the industry. Goettl's Sales, Service, Mechanical Installation Team include people that are respectful, knowledgeable and truly care about their customers. During home renovation and many purchases and installations, every time Goettl's staff were "Top Guns" and provided Service Excellence! Courtesy, compassion, work ethic and integrity live at Goettl's. Sincere thanks to you all!
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By John T. on 12/20/17
Monty was very helpful in resolving our issue with a balance of heat throughout our new home. Goettl's did not charge us for the service call and the appointment was made within a reasonable amount of time. Thank you.

By Albert P. on 12/17/17
Justin was very personable, and fully explained everything he did, making it very easy for us to understand. He was very thorough, and very knowledgeable as to solving our problem. I can only say that if you need a truly professional tech, try to get Justin. I ...
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Justin was very personable, and fully explained everything he did, making it very easy for us to understand. He was very thorough, and very knowledgeable as to solving our problem. I can only say that if you need a truly professional tech, try to get Justin. I only wish other techs in other industries were as sharp and caring for customers problems as Justin was for ours. Goettl's, you are the best in service and keeping us informed on our due service call. Truly supreme, all the way!!! Kudos to you all!
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By Andy H. on 12/14/17
Monty was right on time,wasted no time and was very professiona

By David B. on 12/08/17
(no comment)

By Clement C. on 11/30/17
Adrian is an excellent tech! He was on time, courteous, ready to answer all questions and obviously well trained! We’d give a 5 star rating for the service provided to us

By Linda G. on 11/27/17
They are free professional period come on time give good call backs and very good explanations of what is going on with your heating or air conditioning unit. If you need help they teach you how to use your crazy thermostat.

By Robert J. on 11/24/17

By Sal C. on 11/22/17

By Salinas on 11/21/17
We'd like to comment on the recent scheduled services (spring and our winter service of November 8). We appreciate the great customer service we received from technician, Adrian. He is efficient, courteous and answered all our concerns. We look forward to his co...
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We'd like to comment on the recent scheduled services (spring and our winter service of November 8). We appreciate the great customer service we received from technician, Adrian. He is efficient, courteous and answered all our concerns. We look forward to his continuing services. Thank you, Adrian.
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By Peter R. on 11/17/17
service was excellent

By Barbara A. on 11/15/17
Goettl’s provided us a new furnace ,AC unit, humidifier and duct cleaning. APS info about rebates and increased energy savings was persuasive in motivating us to upgrade our system. Luke was knowledgeable and professional and explained the options and featu...
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Goettl’s provided us a new furnace ,AC unit, humidifier and duct cleaning. APS info about rebates and increased energy savings was persuasive in motivating us to upgrade our system. Luke was knowledgeable and professional and explained the options and features of newer technology. The team of installers were courteous, neat and timely. Costco’s association with Goettls was a positive factor . We are enjoying the new quiet furnace and recommend Goettls.
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By Richard M. on 11/12/17
Have had Goetttl's handling our Heating and Cooling systems since moving into our home in 2012. Their yearly maintenance contract has worked well. They installed a Honeywell Humidifier in 2013. This year the entire system had to be replaced under warranty, however,...
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Have had Goetttl's handling our Heating and Cooling systems since moving into our home in 2012. Their yearly maintenance contract has worked well. They installed a Honeywell Humidifier in 2013. This year the entire system had to be replaced under warranty, however, we had to pay for installation costs. Just had another part on the system break and had to be replaced at no cost. I gave a 5 star for technician Monty Benites but a 3 for the company for selling what I consider a poor humidifier system.
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By Ed H. on 10/18/17
Goettls is an excellent company to work with. Luke, our sales rep, was very helpful in explaining what we needed. His crew was excellent, friendly, neat and efficient. Next we had our air ducts sealed. That crew was also excellent, friendly, neat and efficient. We ...
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Goettls is an excellent company to work with. Luke, our sales rep, was very helpful in explaining what we needed. His crew was excellent, friendly, neat and efficient. Next we had our air ducts sealed. That crew was also excellent, friendly, neat and efficient. We have no complaints. We love that our new air conditioner does not sound like a plane taking off in our living room. We haven't tried the heater yet as it is still too warm. All in all, very happy with our new system, and Goettls made it easy. Thanks!!
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By Ralph G. on 09/06/17
Luke was the only sales rep out of three companies that quoted replacement of my system that took the time to measure the rooms and windows, do a an air loss test of the ducts, and investigate the ductwork in the attic. I knew it was not designed right from the way...
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Luke was the only sales rep out of three companies that quoted replacement of my system that took the time to measure the rooms and windows, do a an air loss test of the ducts, and investigate the ductwork in the attic. I knew it was not designed right from the way it operated. Luke was the only rep to take time to investigate what I was observing. The new system works great. It's much quieter and cools better. I would recommend Goettl's to anyone looking for service or replacement of their HVAC.
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By John M. on 09/06/17
We had a total new HVAC system installed. It is very state of the art, which means computerized. Due to the newness of the product, the installers spent a considerable amount of time on the phone with the manufacturer. They did not consider the job done until it wa...
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We had a total new HVAC system installed. It is very state of the art, which means computerized. Due to the newness of the product, the installers spent a considerable amount of time on the phone with the manufacturer. They did not consider the job done until it was totally functional.
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By Jack T. on 08/31/17
Luke was very friendly, personable, knowledgeable and well prepared when he showed up. He was there at the time he said he was going to be there and he took his time to make sure he was getting all of the details and numbers before giving us a quote (which we ultim...
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Luke was very friendly, personable, knowledgeable and well prepared when he showed up. He was there at the time he said he was going to be there and he took his time to make sure he was getting all of the details and numbers before giving us a quote (which we ultimately accepted). Professionalism from start to finish from him and the rest of the great staff over at Goettl's. From the time Luke showed up to the time Trevor, Greg and the rest of the service guys left, we knew we were taken care of and the job was being performed correctly. Although i did have to secure the electrical line to a beam as it was left hanging and do a little bit of cleanup from the insulation (easy job and no complaints) the overall quality of the job was great and we will always give our business to Goettl's
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By Janet S. on 07/25/17
Review Lorenzo and his team did a wonderful job. My HVAC is on the roof and that made for extra challenges, including needing a crane, and the monsoon season in Prescott, AZ.. I had a roof leak around the old HVAC and he had a former roofer on his team who procured...
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Review Lorenzo and his team did a wonderful job. My HVAC is on the roof and that made for extra challenges, including needing a crane, and the monsoon season in Prescott, AZ.. I had a roof leak around the old HVAC and he had a former roofer on his team who procured the correct type of shingles and made repairs prior to the arrival of the crane to remove the old system and place the new system on the roof. Everyone on the team was polite and professional. I would and have recommended Goettl to anyone. I am so grateful to ****** for having Goettl as their Heating and Cooling specialists. And with the ****** rebates, it was also the lowest bid.
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By D A. on 07/19/17
Our AC unit stopped working suddenly & Goettl's was able to schedule us for the next day. Their service tech, Adrian, was prompt, professional and thorough in diagnosing the problem quickly. He explained our options, costs, & warranty info, and then made the repair...
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Our AC unit stopped working suddenly & Goettl's was able to schedule us for the next day. Their service tech, Adrian, was prompt, professional and thorough in diagnosing the problem quickly. He explained our options, costs, & warranty info, and then made the repair on the spot. We highly recommended Goettl's for AC work!
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By Donna K. on 07/10/17
We appreciated Adrian's professionalism, knowledge of our problem, ability to correct it (significant improvement) and will request him next time.
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