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By James S S. on 02/20/19
Very prompt, and professional! Not only solved the problem I was having, but explained it to me as well. Thanks Brian and Nick !

By Maureen M. on 02/13/19
Ryan F**** and Greg M***** of Gem Plumbing and Heating performed a tune up on our three different heating systems today. They were friendly, courteous, professional and very efficient. They also told me what was not functioning well on my systems and how to fix the...
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Ryan F**** and Greg M***** of Gem Plumbing and Heating performed a tune up on our three different heating systems today. They were friendly, courteous, professional and very efficient. They also told me what was not functioning well on my systems and how to fix the problems. I very much appreciated their patience and solid advice. It's a pleasure to have such a positive experience with problems that no one wants.
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By STEVEN SACCOCCIO on 02/11/19
NATHAN AND HIS PARTNER IMAD WERE EFFICENT,FRIENDLY,PROFESSIONAL;ALSO TOLD ME OF ALTERNATE FIXES TO MY PROBLEM THAT WOULD SAVE ME MONEY IF PROBLEM OCCURED AGAIN SO I COULD FIX IT MYSELF WITH LITTLE EFFORT. I HAVE USED OTHER PLUMBERS IF PAST BUT THIS WAS A BETTER EXPERIENCE.

By JANE M. on 02/09/19
Ryan and Greg installed a ******* mini-split heating and A/C unit this week in our new sunroom. The install was very professional and neat. Everything turned out well and the system is operating perfectly. We have been working with Gem Plumbing for years now. They ...
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Ryan and Greg installed a ******* mini-split heating and A/C unit this week in our new sunroom. The install was very professional and neat. Everything turned out well and the system is operating perfectly. We have been working with Gem Plumbing for years now. They installed our Central A/C system back in 2001 and a couple of years ago installed a new furnace for us. The work is always professional and done right. We will continue to use Gem for any of our future heating or cooling needs.
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By Ellen L V. on 02/08/19
Late yesterday(2/7/19) afternoon, I called GEM to see if they could fix a hot water shower issue I was having. This morning (2/8/19), Carlos and Ferb were at my door at 9:00 A.M. to diagnose the problem and they fixed it within one hour!!! They were most profession...
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Late yesterday(2/7/19) afternoon, I called GEM to see if they could fix a hot water shower issue I was having. This morning (2/8/19), Carlos and Ferb were at my door at 9:00 A.M. to diagnose the problem and they fixed it within one hour!!! They were most professional and the price was so reasonable. I want to thank GEM for there service and I would highly recommend this company's service.
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By Laurence M. on 02/05/19
Very pleased with GEM Tech Brian V*** quick, professional and polite response to a repair to my GEM installed AC system. Only reason I did not give 5 Star review is because this is the second time the repair was required - though Brian was not responsible for failu...
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Very pleased with GEM Tech Brian V*** quick, professional and polite response to a repair to my GEM installed AC system. Only reason I did not give 5 Star review is because this is the second time the repair was required - though Brian was not responsible for failure of the initial repair attempt. Thank you Brian.
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By Ken K. on 02/02/19
Brian V. came by this morning and was able to get our furnace working again nearly instantly. He was very helpful and very professional. After fixing our heat, he also took a few minutes to give me trouble shooting tips for future reference. I'll gladly recommend G...
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Brian V. came by this morning and was able to get our furnace working again nearly instantly. He was very helpful and very professional. After fixing our heat, he also took a few minutes to give me trouble shooting tips for future reference. I'll gladly recommend Gem to anyone else in need of heating/plumbing work.
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By Michael J D. on 02/01/19
Tony walked us through the request and explained the steps to our electrical upgrade. He went over options, timing and what needs to be in place on our end. Work was completed same day. Thank you Tony.

By Jen L. on 01/29/19
Jacob and Mike came out to my house this morning because the furnace stopped working last night. They were very fast, and very professional. Jacob took the time to help me better understand my furnace (I grew up in FL and have never had to worry about one before!)....
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Jacob and Mike came out to my house this morning because the furnace stopped working last night. They were very fast, and very professional. Jacob took the time to help me better understand my furnace (I grew up in FL and have never had to worry about one before!). I really appreciate their willingness to answer my questions and help get me back up and running as quickly as possible this morning.
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By Marc W. on 01/28/19
Had furnace issues that were intermittently shutting down my heat all weekend. At one point the house was down to 52 degrees. Brian V. came out on Sunday and assessed the situation. Turned out to be a faulty relay on a fairly new (5 years old) Lennox control boa...
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Had furnace issues that were intermittently shutting down my heat all weekend. At one point the house was down to 52 degrees. Brian V. came out on Sunday and assessed the situation. Turned out to be a faulty relay on a fairly new (5 years old) Lennox control board. He was able to get it back up and running temporarily until a new board could be installed. First thing Monday AM, Brian V. went to the supply house and was back to install it before 10:30AM. The heat is back and I couldn't be happier with the service.
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By Steve A. on 01/25/19
We didn't have a big problem but I got big results. After addressing the reason for my call with reassurances that I had little to worry about Paul D****** and Dontae Z******** spent the rest of our hour together answering our questions. There is a charge for diagn...
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We didn't have a big problem but I got big results. After addressing the reason for my call with reassurances that I had little to worry about Paul D****** and Dontae Z******** spent the rest of our hour together answering our questions. There is a charge for diagnostic work but the clinic that my wife and I got from these well spoken professionals was outstanding. Not only will we rely on them for future needs but recommend them highly to our neighbors.
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By donald c. on 01/23/19
When our heater failed on a Sat., no other company even answered our call. Gem answered and promised service on Sun. They showed up on time, got the system running, and returned on Tues with new parts, spending 6 hours til the job was done.

By Sean M. on 01/23/19
Lost heat due to pipe freeze. Jacob and George came in assessed it and solved it. Heat back on Great job

By catherine Jones on 01/21/19
Thank goodness for Gem Plumbing and Heating! Coldest day ever, and the heating packs in. My husband is at work, so I had to be the grown up and call for help. Luckily, all adult responsibilities were taken off my hands when the Gem Plumbing and Heating van pulled...
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Thank goodness for Gem Plumbing and Heating! Coldest day ever, and the heating packs in. My husband is at work, so I had to be the grown up and call for help. Luckily, all adult responsibilities were taken off my hands when the Gem Plumbing and Heating van pulled up after only a short wait under a heated throw. Brian V and his colleague sorted out the problem quickly and then explained the issue to me and also, on the phone, to my husband. Lovely, professional and friendly guys who saved me, the pipes and Fletcher the hamster from freezing!
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By Jennifer H. on 01/19/19
Excellent customer service and job very well done.

By Karen A. on 01/19/19
Excellent service with both our furnace and ductless air installation.

By Renee C. on 01/17/19
Bob Buker was just at my house and did a fantastic job inspecting our plumbing fixtures and fixing our toilets. He was on time, professional, and knowledgeable. I will be requesting him for all future plumbing needs. I also found his apprentice David very helpful during the visit.

By Jay D. on 01/11/19
Hello All, I had a Leak, called GEM Plumbing & Heating Services first thing. Customer Service says we can Accommodate you today. Jim D came and Found where the Leak is, he fixed my Leak. ( along with other things he found ) Jim D is very Professional & Knowled...
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Hello All, I had a Leak, called GEM Plumbing & Heating Services first thing. Customer Service says we can Accommodate you today. Jim D came and Found where the Leak is, he fixed my Leak. ( along with other things he found ) Jim D is very Professional & Knowledgeable. I will also GO with GEM Plumbing & Heating Services. They are the BEST... Very Appreciative of you Mr. Jim D
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By Sharon M. on 01/09/19
Tony is awesome, really did a fantastic job, took the time to me what and why work needed to get done, options etc, then did an excellent job executing completing the work!!!!! So good!

By Trish S. on 01/09/19
What a great experience. I appreciate the quick response time when I first called GEM. Everyone had a positive and professional attitude. They were at my home in a week and I had my estimate the same day. Alan C was polite and clearly explained the estimate and wor...
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What a great experience. I appreciate the quick response time when I first called GEM. Everyone had a positive and professional attitude. They were at my home in a week and I had my estimate the same day. Alan C was polite and clearly explained the estimate and work that was needed. This was not an easy generator install but he never complained. I would highly recommend them.
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Chris P
4 Years
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Josh M
3 Years
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(2 total reviews)
Mark H
10 Years
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(6 total reviews)
Sean O
Rating:Just Launched

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