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By Sean V. on 11/04/19
Awesome, Knowledgeable. Listens to his customers. Diagnoses problems accurately. Solves problems quickly and lets the customer know what is going on! Maintains and builds Five Star Reputation for quality and service!!!

By Abigail T. on 11/04/19
Our heat went put on our gas pack so we called five star. They sent Buddy Sullivan out to take a look at our unit. He found the problem quickly, explained the situation in a way we could understand, and provided us with exact pricing information up front. He was ve...
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Our heat went put on our gas pack so we called five star. They sent Buddy Sullivan out to take a look at our unit. He found the problem quickly, explained the situation in a way we could understand, and provided us with exact pricing information up front. He was very honest and friendly. We decided to let him complete the repair and he got us up and running again within an hour. He offered us a great deal on the repair and we now also have a service contract with them. Overall we are very pleased. Buddy made a very stressful and financially costly repair situation turn into a good memory with this company. As new homeowners we are glad to have chosen this company the first time around and look forward to working with them in the future.
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By John D. on 11/04/19
Have always been treated well as a customer when scheduling service over the past 5 years or so. During this time we have had different technicians perform our twice a year HVAC checks. Each of them have been professional and left us feeling confident of them doing...
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Have always been treated well as a customer when scheduling service over the past 5 years or so. During this time we have had different technicians perform our twice a year HVAC checks. Each of them have been professional and left us feeling confident of them doing what they were supposed to do without cutting corners. This past weekend was no different. Our technician was new to us, but obviously not new to his trade . Not only was he courteous, but stayed and answered our questions explaining them in terms we could understand. Not once did we feel hurried or feeling like we were putting him out. Hats off to Michael Lamb. You're welcome back anytime!
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By SUE O. on 11/02/19
The office staff and technicians are very helpful, pleasant, and professional. And, the prices are reasonable.

By JEFF S. on 11/02/19
We were very pleased with the result of the Five Star plumber's visit. He performed the job, and was very courteous. When I spoke to the scheduler about the appointment, I was very specific. I needed two toilet shut-off valves replaced. When the plumber arrived, ...
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We were very pleased with the result of the Five Star plumber's visit. He performed the job, and was very courteous. When I spoke to the scheduler about the appointment, I was very specific. I needed two toilet shut-off valves replaced. When the plumber arrived, he knew what the request was, but didn't have the parts to complete the job. He returned to the office to get the parts, and arrived an hour later. I could understand this if the problem were undefined, but I can't understand why he would be sent without the parts necessary for a particular request. The customer was left waiting, and Five Star lost at least an hour of productivity.
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By Mike N. on 11/01/19
My relationship with FS began with Devin Krmel, and continued with Tim Wilson, AAron Pinkle, John Shuey, Brian Mueller, brothers Darren and Arron, and Devin Smith...… Without exception everyone was professional, knowledgeable, and courteous. While the project...
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My relationship with FS began with Devin Krmel, and continued with Tim Wilson, AAron Pinkle, John Shuey, Brian Mueller, brothers Darren and Arron, and Devin Smith...… Without exception everyone was professional, knowledgeable, and courteous. While the project isn't finished, I can say without hesitation, things have met or exceeded my expectations at every level.
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By Gage C. on 10/31/19
Everyone was so awesome getting our AC updated, and our furnace switched from electric to gas! Big job, but these guys can handle it! Highly recommend

By Gage C. on 10/31/19
Devon Smith was awesome, super helpful, and informative!! Will definitely work with you guys again in the future! Awesome!!

By Mike N. on 10/31/19
We had an extensive team at our house installing insulation, HVAC and encapsulating the crawl space. Aaron Pinkle worked on the attic remediation for 3 days - excellent job "foaming" all seams, holes, etc and blowing insulation. Looks like a new attc after he was...
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We had an extensive team at our house installing insulation, HVAC and encapsulating the crawl space. Aaron Pinkle worked on the attic remediation for 3 days - excellent job "foaming" all seams, holes, etc and blowing insulation. Looks like a new attc after he was done. He went above and beyond by relocating the original fiberglass batts before blowing in new insulation. Professional, knowledgeable, and very helpful..... same for the entire Five Star team
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By Mike N. on 10/31/19
Full installation of HVAC, attic insulation, and crawl space encapsulation. I solicited five bids, and the Five Star team rose to the top. Devon S was the primary person onsite, supported by 5-7 other extremely professional installers. Amazing results and very p...
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Full installation of HVAC, attic insulation, and crawl space encapsulation. I solicited five bids, and the Five Star team rose to the top. Devon S was the primary person onsite, supported by 5-7 other extremely professional installers. Amazing results and very professional work presence.
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By elizabeth m. on 10/31/19
Thoroughly professional, Tony worked in the rain to get our Heat Pump ready for the winter with little fuss and efficient knowledge. Five Star has always fulfilled their twice a year maintenance agreement with timely work and a complete plan. We recommend them high...
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Thoroughly professional, Tony worked in the rain to get our Heat Pump ready for the winter with little fuss and efficient knowledge. Five Star has always fulfilled their twice a year maintenance agreement with timely work and a complete plan. We recommend them highly and really appreciated Tony Blackwell's work.
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By Jackie M. on 10/31/19
They were quick to respond and Jonathan M. was very thorough and extremely polite. Definitely give him a 5 star rating.

By Jim G. on 10/30/19
Tony B is always prompt, thorough and let's you know everything about the status of your unit. His work is always excellent.

By Coley M. on 10/29/19
The technician found out what was wrong and gave a precise explanation of what needed to be fixed without putting any pressure on making a decision.

By Roger N. on 10/29/19
Tony was prompt, professional and did a great job fixing my client's problems with the heating and air system. He was excellent at explaining what he was doing with me. I would highly recommend his services.

By Charles m P. on 10/29/19
It's great having five star on the job

By Bill M. on 10/28/19
The technician found out what was wrong and gave a precise explanation of what needed to be fixed without putting any pressure on making a decision.

By Bob K. on 10/28/19
Our heating and a/c went out recently. I called Five Star Plumbing Heating Cooling to come out and repair our system. Paul B. was the technician who arrived and he was outstanding in every way. It was clear from the start that he was very experienced, knowledgeable...
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Our heating and a/c went out recently. I called Five Star Plumbing Heating Cooling to come out and repair our system. Paul B. was the technician who arrived and he was outstanding in every way. It was clear from the start that he was very experienced, knowledgeable and competent. He quickly diagnosed the problem and even had the repair part on his truck to replace the old part. He kept me informed every step of the way, completed the repair and recommended an air purification system to eliminate the mold problem we had. I had such faith in Paul that I had him install the air purification system, as well. My wife and I will use Five Star for all of our future HVAC and plumbing needs, and will recommend Five Star to all of our friends and neighbors. Thank you!
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By Jay P. on 10/28/19
Buddy saved us again! We had some lightening damage in the summer which Buddy quickly corrected. However, there was hidden problem that showed up once we turned one of our units to Heat. Buddy was out fast and did a great job in getting the right parts in extrem...
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Buddy saved us again! We had some lightening damage in the summer which Buddy quickly corrected. However, there was hidden problem that showed up once we turned one of our units to Heat. Buddy was out fast and did a great job in getting the right parts in extremely fast. I have said this before but cannot say it enough...Buddy deserves 10 starts for all that he does. Friendly, punctual, and always does quality work.
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By Amy M. on 10/27/19
Overall I had a good experience with Five Star Heating Cooling. I thought they were a little expensive for the job performed but that has nothing to do with the technician and all to do with the company. Michael Lamb, our technician, was on time, polite, knowledg...
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Overall I had a good experience with Five Star Heating Cooling. I thought they were a little expensive for the job performed but that has nothing to do with the technician and all to do with the company. Michael Lamb, our technician, was on time, polite, knowledgeable and friendly. Thanks Michael for a pleasurable experience. 5 Stars for sure!!!
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Select any employee to see all their reviews.

Griffin S
Rating:
(1 total review)
Jay M
13 Years
Rating:
(18 total reviews)
Ashley T
Customer Service Rep.
Rating:
(11 total reviews)
Douglas C
22 Years
Rating:
(7 total reviews)
Shawn G
Rating:
(5 total reviews)
Brandon C
Rating:
(5 total reviews)

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