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By Jennifer M. on 09/21/18
We had Doug V a second time and as excellent as he was last time, he astounded us this second time around. His experience and excellence is invaluable, and he is surprisingly humble. He is thorough, works hard, KNOWS what he is doing. Really KNOWS how to solve prob...
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We had Doug V a second time and as excellent as he was last time, he astounded us this second time around. His experience and excellence is invaluable, and he is surprisingly humble. He is thorough, works hard, KNOWS what he is doing. Really KNOWS how to solve problems. He fixed a “hot room” that dozens of people before him could never figure out how to resolve that we have struggled with for 15 years. He figured it out. He is a consummate professional. Doug was punctual, professional, thorough, helpful, efficient, and knowledgeable. Thank you Eric Smock for consistently hiring, training, and retaining good people. Your organization continues to impress us.
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By Lori K. on 09/18/18
Prompt, reliable service!

By Lori K. on 09/18/18
Love Smock Heating and A/C and Evan! A+ service and always arrives with a smile! Great company and polite, knowledgeable tech!

By Rob C. on 09/18/18
Dan is terrific! Outstanding service!

By Allen A. on 09/15/18
Excellent service!

By Michele B. on 09/06/18
I called as soon as I realized my AC wasn't working and someone was out in under an hour. Turns out a part needed to be ordered so it was tentatively repaired. They came back 2 days later with the part and resumed the repair. Excellent customer service. Highly reco...
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I called as soon as I realized my AC wasn't working and someone was out in under an hour. Turns out a part needed to be ordered so it was tentatively repaired. They came back 2 days later with the part and resumed the repair. Excellent customer service. Highly recommended Eric Smock Heating and Air Conditioning.
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By Oscar G. on 09/06/18
Doug was professional, respectful and knowledgeable. His attention to detail was impressive. I had many questions regarding my unit and Doug answer each question with patience and knowledge. I appreciate that your company has someone working for Doug. Your comp...
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Doug was professional, respectful and knowledgeable. His attention to detail was impressive. I had many questions regarding my unit and Doug answer each question with patience and knowledge. I appreciate that your company has someone working for Doug. Your company should consider him for future promotions or bonuses. Thanks for making my experience pleasant and satisfactory.
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By Rob M. on 09/04/18
Very courteous and helpful. AC quit on a very hot day. I lucked out and they were able to respond quickly.

By Anu A. on 08/29/18
We had an issue with Air Conditioner on Friday evening and this person came outside his working Hours and identified the problem. He was not having the same fan motor and he came back with suitable motor Saturday morning and replaced tit . I have not seen such dedi...
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We had an issue with Air Conditioner on Friday evening and this person came outside his working Hours and identified the problem. He was not having the same fan motor and he came back with suitable motor Saturday morning and replaced tit . I have not seen such dedication and customer service from any other company and person in USA Without him we would have been without A/C for at least two days and temp was touching 95 degree
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By Michael S S. on 08/27/18
I contacted Eric Smock Heating & Air Conditioning to repair an intermittent problem I was having with my outside heat pump not coming on consistently. They were able to come out the very same day to diagnose the needed repairs. When I called them the system had sto...
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I contacted Eric Smock Heating & Air Conditioning to repair an intermittent problem I was having with my outside heat pump not coming on consistently. They were able to come out the very same day to diagnose the needed repairs. When I called them the system had stopped working. When Doug *** ******* the comfort specialist from Eric Smock arrived, he started the system and it started working property. He performed several tests and inspections but for a proper diagnosis of the problem to be performed, the system had to be not working. Rather than speculate on what could be causing the intermittent issue and replace those parts, he advised me on what to do the next time the system fails so a proper diagnosis can be performed. Based on this experience, I found the company to be very honorable and trustworthy and would highly recommend them.
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By J. L. on 08/14/18
Doug explained patiently what he was checking on my HVAC and worked throughout with highest quality. Not only my HVAC got best service, but also I was well informed with HVAC knowledge.

By Mary K M. on 08/12/18
I highly recommend Eric Smock Heating & Air Conditioning. My Mom's AC stopped working on a Saturday evening. The answering was very nice & the service tech called me back within minutes. Doug came & checked it out, he had to order a part but was able to fix it on S...
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I highly recommend Eric Smock Heating & Air Conditioning. My Mom's AC stopped working on a Saturday evening. The answering was very nice & the service tech called me back within minutes. Doug came & checked it out, he had to order a part but was able to fix it on Sunday. I am very appreciative of the fast, & knowledgeable service. Thanks so much! Awesome company & wonderful people work there.
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By Patrick F. on 08/03/18
Excellent, responsive and professional service. Well done, gentlemen.

By Neal P. on 07/20/18
From start to finish I found the people at Smock heating and air conditioning to be thorough, professional and very courteous. Had a chance to meet the owner and his son. Smock installed a Trane system in my house, two units, furnace and heat exchanger. The employe...
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From start to finish I found the people at Smock heating and air conditioning to be thorough, professional and very courteous. Had a chance to meet the owner and his son. Smock installed a Trane system in my house, two units, furnace and heat exchanger. The employees took every precaution to protect our home while they did the work and each of them were friendly and considerate. I don't often place recommendations, but I would not hesitate to refer them to anyone. Great company and neat, clean and detailed work. Call Smock first and relax.
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By Cassie T. on 07/19/18
Doug always does the job. He explains what was needed and what he did to complete the repair. We have trust in his judgement and appreciate Doug's decisions. Thank you Doug! Cassie & Jack ******

By Rebecca B. on 07/17/18
Excellent

By Steve B. on 07/16/18
Dan was thoroughly professional from beginning to the end of the call. This was a major componet replacement which required some time to complete. Once the unit was put back into operation, it performed as expected without and additional work. It was a pleasure hav...
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Dan was thoroughly professional from beginning to the end of the call. This was a major componet replacement which required some time to complete. Once the unit was put back into operation, it performed as expected without and additional work. It was a pleasure having Dan perform the work.
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By MRINAL D. on 07/12/18
Excellent courteous service from quotation for two Trane TRX16 and Furnaces, to rapid Installation and Nexia Thermostat WiFi connection. Scott gave the quotation and four hard-working young guys: Logan, Evan, Tony and Matt, installed them after a week, Thank yo...
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Excellent courteous service from quotation for two Trane TRX16 and Furnaces, to rapid Installation and Nexia Thermostat WiFi connection. Scott gave the quotation and four hard-working young guys: Logan, Evan, Tony and Matt, installed them after a week, Thank you all for an excellent service and giving our cool and comfortable life back along with sanity- a great small family business. . Give Superb Service, Stay Healthy, Have Fun, Help Needy People and Make Money Honestly.
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By Brett on 06/28/18
Entire new Trane system installed. Good price and was able to get it scheduled quickly. The installers were very professional. Everything was done to minimize any mess in the house. They asked prior to trimming a rose bush to accommodate the new install. They expla...
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Entire new Trane system installed. Good price and was able to get it scheduled quickly. The installers were very professional. Everything was done to minimize any mess in the house. They asked prior to trimming a rose bush to accommodate the new install. They explained everything they did and went through operation of the system. We plan to use them again when the other system needs replacing.
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By Michael B. on 06/26/18
Our service technician, Dan **** was very knowledgeable and efficient. Dan quickly identified the issue and was able to get us back in service really fast. Besides Dan, the whole team at Eric Smock were friendly, courteous, and personable. I would highly recommend ...
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Our service technician, Dan **** was very knowledgeable and efficient. Dan quickly identified the issue and was able to get us back in service really fast. Besides Dan, the whole team at Eric Smock were friendly, courteous, and personable. I would highly recommend this company for your heating and air needs.
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CALL TO SCHEDULE
301-831-8288

Select any employee to see all their reviews.

Dan C
Rating:
95 total reviews!
Doug V
Rating:
41 total reviews!
Ashlee O
Customer Service Rep.
Rating:Just Launched
Kevin M
Rating:
(29 total reviews)
Installers
Rating:
(26 total reviews)
Matt H
Rating:
(18 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Eric Smock Heating & Air Conditioning, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Eric Smock Heating & Air Conditioning, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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