I have been a customer of Dominick for 5 years. Since then they put in a new oil tank and extended the life of my boiler with minor fixes. My previous oil company told me I needed a new boiler and gave me a very high price. It finally got to the point the the boiler was just rusting out. The service tec said I shouldn't wait any longer. Teddy came right out from the office and gave me a very competitive price on a new boiler/furnace.( I did get another quote from a plumber that I trust).They said they would be at my house at 8:30 a.m. and they were there on time. Teddy and his two co-workers got the old boiler out and the new one in and were done a little after 3pm. My cellar is not convenient to work in but, they did a great job. I purposely did not write a review right away. I wanted to make sure everything worked for awhile before I did, It has been six weeks and everything is working fine.
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I phoned Dominick Fuel because my 3yr. old Heating Unit Thermostat read "LO". The phone assistance was Excellent but I did not have batteries to replace the old ones as recommended. I asked for a Service Appointment and within hours Dominick Fuel dispatched a Service Technician. The company employes outstanding Professionals with professional behavior! The Technician who responded to my need was also professional. The Service Technician checked the heating unit, thermostat and replaced the two batteries with fresh new ones from his truck inventory. ONCE AGAIN .... THANK YOU, DOMINICK FUEL FOR YOUR OUTSTANDING SERVICE AND THE COMFORT WHICH YOU PROVIDE FOR ME AND MY HOME! Deborah Ann Docimo-28th year Customer!
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I have been a Dominick Customer for 27years! The prior owners of 6 Barnum Avenue, Norwalk, CT 06851 were a Customer of Dominick Fuel. Dominick has provided the HIGHEST SERVICE AND CARE FOR MY HOME AND PROTECTION AND RESPECT FOR OUR PROPERTY ALWAYS AND NEIGHBORS PROPERTY along with service for comfort that NO OTHER COMPANY HAS EVER PROVIDED! OTHER OIL COMPANIES HAVE DAMAGED AND MISTREATED ME BY BLOCKING MY DRIVEWAY AND STEPPING ON SURVEYOR STICK ALONG WITH VERBAL ABUSE! You will never find another "Full Service" Company like Dominick and YOU WILL NEVER BE DISAPPOINTED WITH ANY DOMINICK SERVICE PROVIDED!
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Dominick has fulfilled our expectations at all levels, from sales, to service, to in office staff. We have had 3 houses with oil heat over a 25 year span, serviced by 5 different companies. Without question, Dominick has provided superior service. They personally know their customers, are always courteous and responsive, and are very fair from a cost perspective. We strongly recommend them.
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My furnace was due for its annual checkup and a gentleman came out to do the service. He was prompt and polite and he discovered a leaking heat adjustment valve. He said he would schedule someone to come out to fix it. Dominick came out to do the repair. He was prompt, polite and very considerate. We didn’t give him the best working conditions. My sister and I were working in the basement painting the walls and ceiling and me taking a wall down. I had a washer and dryer pushed into the utility area where the furnace was cramping his work space and I was making a lot of noise hammering on the wall and pulling the paneling off. Throughout it all he worked without complaint and was good humored throughout the chaos. He showed me how to adjust the water temperature and where he replaced the valve. I give him the highest rating - 5 stars.
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