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By Afnan K. on 06/19/19
Quick response, maybe the best out there. Service calls are thorough!

By Rashida C. on 06/17/19
Great customer service!!!!!!

By Kathy D. on 06/10/19
no comment

By Amit B. on 06/05/19
Great service and easy installation and process!

By Marvin M. on 05/29/19
Great service as always.

By Tiffany L. on 05/29/19
James was great! He installed our water cooler quickly and answered all of our questions.

By Nick P. on 05/28/19
Great experience, my tech James was very professional and fast. Pleasure to work with, would definitely recommend James, thanks again!!

By JORDAN R. on 05/23/19
Great service. The Lennard Clinic really enjoys your help and service. I called today for service and he came in less then three hours. We enjoy the service and love the water coolers. Thanks again Jordan ******

By Mike B. on 05/23/19
Document Solutions is easy to work with and accommodating. Field tech James ***** installed our machine and he was friendly, professional and very helpful; taking great care not to interfere with our office function throughout his visit. Since it was just delivered...
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Document Solutions is easy to work with and accommodating. Field tech James ***** installed our machine and he was friendly, professional and very helpful; taking great care not to interfere with our office function throughout his visit. Since it was just delivered today, we'll get back with a full review once we've had the machine in use for a while but so far so good!
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By Jazmin M. on 05/23/19
Excellent service and love the personalities! You can tell the difference when a company and its employees actually take pride in the work they are doing as opposed to others who just look at it is a job. I have no doubt about it that Document Solutions truly cares...
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Excellent service and love the personalities! You can tell the difference when a company and its employees actually take pride in the work they are doing as opposed to others who just look at it is a job. I have no doubt about it that Document Solutions truly cares about the customers and each of the individual custom needs. I highly recommend them! :) ******
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By Cristina K. on 05/02/19
James was incredibly professional during the time he was in our office setting up the the equipment we had rented from Document Solutions. The installation occurred during the middle of the work day and you could hardly tell that James was around. Thank you James.

By Vincent M. on 04/30/19
Every installation James handles with a customer is a seamless transition. At staff trainings, customers always ask me who the “guy dropping the machines off” was. On over 100 deliveries of copiers and water coolers for my customers, I have heard nothing but po...
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Every installation James handles with a customer is a seamless transition. At staff trainings, customers always ask me who the “guy dropping the machines off” was. On over 100 deliveries of copiers and water coolers for my customers, I have heard nothing but positive things about James. Love having him on our team!
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By Vincent M. on 04/30/19
Every installation James handles with a customer is a seamless transition. At staff trainings, customers always ask me who the “guy dropping the machines off” was. On over 100 deliveries of copiers and water coolers for my customers, I have heard nothing but po...
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Every installation James handles with a customer is a seamless transition. At staff trainings, customers always ask me who the “guy dropping the machines off” was. On over 100 deliveries of copiers and water coolers for my customers, I have heard nothing but positive things about James. Love having him on our team!
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By Susan S. on 04/23/19
Marc came to service my Konica Minolta machine. I was his first call of the day and he was at my office door before I even got there. He was very professional and worked very diligently to solve the problem. He said he was going to call back the end of the week ju...
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Marc came to service my Konica Minolta machine. I was his first call of the day and he was at my office door before I even got there. He was very professional and worked very diligently to solve the problem. He said he was going to call back the end of the week just to confirm the problem was taken care of. Excellent customer service!
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By Theresa M. on 04/17/19
Tops

By Joanne W. on 04/11/19
No comments

By Sonya M. on 04/05/19
(no comment)

By Jeff M. on 04/03/19
We picked Document Solutions for our Copier and MPS solution a year ago and I could not be happier. So far they have lived up to their reputation in the industry as a leader in both customer service \ support and i don't see why it wont continue. Make the switch an...
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We picked Document Solutions for our Copier and MPS solution a year ago and I could not be happier. So far they have lived up to their reputation in the industry as a leader in both customer service \ support and i don't see why it wont continue. Make the switch and you will quickly see what true customer service feels like.
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By Christine K. on 03/21/19
Kevin and his Team are accessible and responsive always no matter what time of day! There is always a helpful person on the other end of the phone. Tech service is TOP NOTCH and they know their products to suit your Company's needs and budget. Highly recommend!

By Dolores D. on 03/16/19
Jennifer has been my go to person with any questions regarding lease issues...she always answers with a smile in her voice and I'll have my answer in no time. She is a great asset to Document Solutions.
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Select any employee to see all their reviews.

Tiago P
Rating:
61 total reviews!
James T
Rating:
27 total reviews!
Jen C
Customer Service Rep.
Rating:
(7 total reviews)
Kevin B
Rating:
(18 total reviews)
German C
Rating:
(14 total reviews)
Rose A
Rating:
(12 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Document Solutions Business Life Simplified has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Document Solutions Business Life Simplified. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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