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By Bruce R. on 06/01/16
The Team at Disaster Plus is by far the best. Fast, professional, great quality service.

By RIchard D. on 05/29/16
I've had to call Fred, Tracy and the Disaster Plus Team twice over the years. The latest disaster, as I was driving home from church, my wife calls and says there is water flowing from the ceiling from the upstairs bathroom, and has been gushing since we all left....
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I've had to call Fred, Tracy and the Disaster Plus Team twice over the years. The latest disaster, as I was driving home from church, my wife calls and says there is water flowing from the ceiling from the upstairs bathroom, and has been gushing since we all left. She was beside herself. I told her to call Disaster Plus at 7-247-247 (boy, that number is forever stored in my head), by the time I arrived the team had the water flow stopped. Within minutes water was being evacuated, carpet dealt with, fans and blowers and other equipment installed and operating. The biggest deal to me was that Tracy Norris was so calm. I didnt have a clue who to call for insurance claims, deductibles, ( on a Sunday, never the less) ) etc. She said "we've got this". Everything was smooth. The first time I had to call DP, I had to travel overseas to China for an adoption. Our aged cat had lost all control, the house reeked, and my mother in law was on her way to watch the kids. I didnt know what to do. "who the heck do I call for help?" so I called Fred. We left them there as we went to the airport. It was kind of a blur, they said they can handle it - we had to go. Its a trite phrase, but it fits exeedingly well: "FAST FRIENDLY (and extremely competent) SERVICE". I really, really like these guys
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By Caroline H. on 05/27/16
Working with Julia Ann at Disaster Plus has been such a pleasure! After an unexpected flood, I immediately called Disaster Plus after hearing their number on the radio and felt at such ease. Julia Ann was over to my house within a short time and walked me through t...
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Working with Julia Ann at Disaster Plus has been such a pleasure! After an unexpected flood, I immediately called Disaster Plus after hearing their number on the radio and felt at such ease. Julia Ann was over to my house within a short time and walked me through the entire process. I couldn't recommend their team any more!
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By Amy B. on 05/04/16
Disaster Plus is hands down one of the most professional and caring organizations I have ever had the fortune to work with. Not just one time have they helped our family, but several. When you are confronted with real disaster with either water intrusion, mold et...
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Disaster Plus is hands down one of the most professional and caring organizations I have ever had the fortune to work with. Not just one time have they helped our family, but several. When you are confronted with real disaster with either water intrusion, mold etc, I cannot imagine calling anyone else. They took care of us top to bottom in very quick order and got us back in our home quickly. They are on speed dial for any future emergency. We really cannot thank them enough.
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By James B. on 04/21/16
What can I say about D+? Not much else needs to be said other than they are the best in the business and honorable children of Christ.

By Monica H. on 04/13/16
Disaster plus cleaned up a large mess! 36,000 square feet and 4" of water.... all cleaned up, no mold and good advise to prevent the water damage from happening again in the future. Thanks so much!

By Thomas P. on 04/12/16
I wanted to give a resounding thank you to your crew for their speediness in getting to my house to begin the clean-up from my water heater flood and the light-hearted, good-natured attitude that your crew had with me and my family. I can imagine that your guys dea...
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I wanted to give a resounding thank you to your crew for their speediness in getting to my house to begin the clean-up from my water heater flood and the light-hearted, good-natured attitude that your crew had with me and my family. I can imagine that your guys deal with people in all manner of bad times and having them be so calm and reassuring really helped to take the edge off. Perhaps they have to “read the room” and determine how to approach a situation and how to “handle” the client…if this is a part of the training, you have done well. If this is a natural character trait of the employees, then you have hired well. I can assure you that I will speak very well of you and company’s services to anyone I know who has the misfortune of needing them.
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By Todd H. on 03/31/16
Disaster Plus is a company you can totally trust. During the flood last year that enveloped so many structures in Charleston, I found our building was no exception. I called Disaster Plus and even though the whole city was dealing with this catastrophe, Disaster Pl...
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Disaster Plus is a company you can totally trust. During the flood last year that enveloped so many structures in Charleston, I found our building was no exception. I called Disaster Plus and even though the whole city was dealing with this catastrophe, Disaster Plus made me feel as if I was the only one in need. They responded within minutes giving me the scope of the situation and began extracting the water out immediately. I felt very informed and completely assured that they had the situation under control. I just gave them the keys and they handled the rest. They continually checked in on things and made me feel well taken care of, both on the phone and on site. I highly recommend them.
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By Rachel K. on 03/27/16
5 Stars

By Danny R. on 03/25/16
Dear Disaster Plus Team I know your business is one where you catch people if not at their worst, they are unprepared and and even frantic! I am not the frantic type but I very much appreciate the difference between just doing business with someone who you hope wi...
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Dear Disaster Plus Team I know your business is one where you catch people if not at their worst, they are unprepared and and even frantic! I am not the frantic type but I very much appreciate the difference between just doing business with someone who you hope will do you right (and most times these days there can be disappointment) and people like Yall who you know and feel from the first moment are good people and emergencies are what you know how to deal with! I was reassured and prepared for what would be happening by Barbara, Chris, David and Traci! From what needed to be done step by step A to Z. Great job! I worked in a small family business growing up in the 50's and 60's and was taught the VALUE of good service, so believe me I recognize and value it today! Thanks Again Danny Rhodes
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By Barbara M. on 03/20/16
Everyone in the company that we have met have been very courteous and efficient . They have helped us get through this trial and we can still smile . Thank you Disaster Plus

By Melissa B. on 03/14/16
Disaster Plus is the BEST! After spending Thanksgiving away, I came home to find a broken pipe and water pouring into my home! My living room was soaked in 2 inches of water and my furniture and walls were drenched. I had no idea what to do especially on a holiday ...
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Disaster Plus is the BEST! After spending Thanksgiving away, I came home to find a broken pipe and water pouring into my home! My living room was soaked in 2 inches of water and my furniture and walls were drenched. I had no idea what to do especially on a holiday weekend. A close friend recommended Disaster Plus. I was shocked by how quickly a team arrived. They assured me my troubles would soon be over but honestly I couldn't imagine how this giant mess would end. The team was right!. I didn’t lose a thing. Within 24 hours my house was dry, my carpet was clean, and all my valuable antiques were saved! I’m amazed at what these PROS can do! I highly recommend Disaster Plus!
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By Chris R. on 02/25/16
Hands down the best customer service in the industry. When disaster strikes your home it can be one of the most stressful events you may deal with as a homeowner, but after a few minutes of speaking with a rep from disaster plus, your mind will be at ease. There's ...
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Hands down the best customer service in the industry. When disaster strikes your home it can be one of the most stressful events you may deal with as a homeowner, but after a few minutes of speaking with a rep from disaster plus, your mind will be at ease. There's no better service in the area
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By Cortlandt Halsey M. on 02/16/16
Whenever you are having any issues Disaster Plus should be your first choice! With an amazing team composed of talented and good hearted people, you are guaranteed excellent work!

By James R. on 02/02/16
This is a top notch company with great people who truly care about quality and customer service!

By Kim O. on 01/14/16
I called Disaster Plus to come out and assess the damage in the crawl space under my home. Steve Gaskins came out to our home and was a tremendous help. He was very polite and professional. Unfortunately Disaster Plus wasn't able to help with my particular situatio...
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I called Disaster Plus to come out and assess the damage in the crawl space under my home. Steve Gaskins came out to our home and was a tremendous help. He was very polite and professional. Unfortunately Disaster Plus wasn't able to help with my particular situation however, I would definitely recommend them.
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By Caroline R. on 12/26/15
Disaster Plus saved Christmas!! I woke up on Christmas morning to our hardwood floors buckled and presents under the tree soaked! I immediately called 724-7247. They were at my house within an hour (on Christmas morning!) with equipment to save our hardwood floors....
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Disaster Plus saved Christmas!! I woke up on Christmas morning to our hardwood floors buckled and presents under the tree soaked! I immediately called 724-7247. They were at my house within an hour (on Christmas morning!) with equipment to save our hardwood floors. What was becoming known as the year I ruined Christmas by over filling the Christmas tree stand quickly became the year Disaster Plus saved it! By New Year's you would have never guessed the chaos that went down the week before! Thank you so much DP!
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By Thomas G. on 08/24/15
The absolute best company in Charleston. Locally owned and operated. You really couldn't ask for a better group to get the job done , from Fred and Tracy to Penny, Chris, Julia Ann and the entire team at Disaster Plus. Thanks for all you do.- Thomas @FRSTeam

By Elizabeth C. on 06/06/15
Disaster Plus made our whole experience better than we could have imagined. They are personal and friendly, professional and provide excellent service. I would not hesitate to recommend them any and every time!

By Ann Marcario B. on 06/03/15
We had a big water leak with lots if damaged upstairs and down. Disaster Plus came on Friday night, stayed til 3 AM and followed up for the next several days after that. They were so fast to respond and are working with our insurance company on our behalf. They rea...
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We had a big water leak with lots if damaged upstairs and down. Disaster Plus came on Friday night, stayed til 3 AM and followed up for the next several days after that. They were so fast to respond and are working with our insurance company on our behalf. They really brought me peace of mind during this process. We aren't done yet but knowing thy are there to help make a huge difference!
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