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By Gary G. on 02/21/19
Ronnie was very efficient, polite, and knowledgeable of his job, would recommend him anytime!

By TOM C. on 02/17/19
Been using Crystal since we moved to TDL in 2012. Every time they come out for the seasonal checks, the technician is always friendly, courteous, and does a thorough job. They also are quick to answer questions and also offer suggestions about heating and cooling. ...
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Been using Crystal since we moved to TDL in 2012. Every time they come out for the seasonal checks, the technician is always friendly, courteous, and does a thorough job. They also are quick to answer questions and also offer suggestions about heating and cooling. My wife and I love the fact that we signed up for seasonal inspections and the office always calls us to remind us to set up an appointment - it one less thing that wife and I have to concern ourselves about! We know that our heating and cooling systems are being carefully checked and monitored and it one less concern for house ownership.
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By Michael S. on 02/17/19
Darren H from Crystal Heating and Cooling performed a service call at our home on a COLD Sunday night. He was Great and very polite. Had us uo and running in a short time. Thank You!!

By Marna W. on 02/15/19
Cary J diagnosed the furnace problem quickly, ordered the needed part and explained everything so it was easy to understand. I appreciate the good service.

By Martha B. on 02/13/19
Will Lewis did a great job evaluating and explaining our humidifier issue! He was very professional. Thank you so much Will!

By Connie K. on 02/12/19
Darren always does a great job for me!

By Ron M. on 02/07/19
They are fast and get back to you quick.

By Ron M. on 02/07/19
They are fast and get back to you quick.

By John A. on 01/26/19
As always , first class service by Cary J. ! Fast, courteous and always willing to explain the system to us.

By Kurt S. on 01/25/19
Darren was on time, polite, knowledgeable and answered all my questions, even those not related to the repair call.

By David B. on 01/25/19
I have done business with Crystal H & C for a number of years, twice a year for general/seasonal maintenance. The service techs have been honest, courteous and cleaned up when the job was complete. Arrival has been within the estimate time frame, even earlier if a ...
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I have done business with Crystal H & C for a number of years, twice a year for general/seasonal maintenance. The service techs have been honest, courteous and cleaned up when the job was complete. Arrival has been within the estimate time frame, even earlier if a technician was available; always preceded by a call when they are in route.
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By Lisa S. on 01/25/19
We had an issue with our furnace, called and they came out right away. Will L was the service technician. He was very friendly, professional and took the time to make sure we understood the issue. We had heat again within minutes.

By Richard V. on 01/25/19
Darren did a great job.

By Rick M. on 01/24/19
Had our furnace quit on one of the coldest days of the winter. Trent was here within a few hours and got us up and running, even fixing issues from other providers. Very pleased with the service and the professionalism displayed.

By wanda on 01/23/19
It's always been, no one is perfect & would need to improve in some way. Carly is the exception. Well informed on Heating & cooling, he knows how to improve both with added Knowledge on how to me save money. The best of both worlds. A true salesman of self & a ...
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It's always been, no one is perfect & would need to improve in some way. Carly is the exception. Well informed on Heating & cooling, he knows how to improve both with added Knowledge on how to me save money. The best of both worlds. A true salesman of self & a great asset to your company.
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By Larry C. on 01/21/19
I give 5 stars for the service by CaryJ.

By AL/DEBBIE R. on 01/19/19
We have been customers of Crystal Heating and Cooling for many years. We purchased a new HVAC system from them and they have been great about keeping it tuned up and inspected each season. The guys that come out have been great. I'm fairly certain we've met them al...
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We have been customers of Crystal Heating and Cooling for many years. We purchased a new HVAC system from them and they have been great about keeping it tuned up and inspected each season. The guys that come out have been great. I'm fairly certain we've met them all! We've had some hiccups in the system, but the guys are right on it when we call and always remain professional. We are extremely pleased with the guys who come out, the girls in the office and Mike, the patient man who has been so good to us. I highly recommend Crystal Heating and Cooling for their HVAC systems and most of all for the people who make such a difference. Thank you!
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By terry W. on 01/19/19
Great job Cary

By Joyce P. on 01/17/19
Will was excellent. Very professional!

By Kevin H. on 01/16/19
**** did a very good job and was very personable. And helped us with information me asked about.
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CALL TO SCHEDULE
(636) 937-2927

Select any employee to see all their reviews.

Darren H
Rating:
388 total reviews!
Cary J
Rating:
248 total reviews!
Gayle E
Customer Service Rep.
Rating:
(146 total reviews)
Heather S
Customer Service Rep.
Rating:
(68 total reviews)
Andy P
Rating:
(75 total reviews)
Ronnie S
Rating:
(74 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crystal Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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(636) 937-2927

Customer service is always a top priority at Crystal Heating and Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Jason F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
28 total reviews
By Eli T. on 08/14/18
Crystal Heating and Cooling is top notch company. Jason F installed my A/C and Furnace not only did he install my units but he went over and beyond my expectations !!!!

By Molly S. on 03/15/18
Jason F. was prompt, efficient, professional, and courteous while installing both air conditioners and furnaces in our home. A real asset to Crystal Heating and Cooling!

By Tony V. on 03/11/18
Professional and quick. Left the worksite clean and answered all my questions. Thanks.

By Linda l. on 03/01/18
Thank you Crystal Heating and Cooling! Your employees did a wonderful job. The removal and installation went smooth, and I have no cleanup as well. Thanks again Guys!

By Michael N. on 12/05/17
Jason and Martan were very courteous and professional. Installed the system quickly and cleaned up the debris afterwards. Would recommend them for installation.

By Darryl G. on 11/22/17
Jason and Martin came and put in a complete new system . They were personable and professional. They got the job done in the estimated time and cleaned up the mess. As with the other techs we have used with Crystal I completely trusted them and left them alone...
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Jason and Martin came and put in a complete new system . They were personable and professional. They got the job done in the estimated time and cleaned up the mess. As with the other techs we have used with Crystal I completely trusted them and left them alone in my home while I got a haircut and ran errands. I would recommend these two installers to anyone. Also due to being a service contract customer when we called at 7:30 Friday Cary the tech called us and was at our house within 30 minutes. Cary being an expert tech was able to explain the difference in various systems and set up the installation for Jason and Martin to come Tuesday and get us taken care of. I would recommend these installers very highly
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By Michael W. on 11/15/17
Jason, Cory and another gentleman were all friendly, fast, knowledgeable and honest. I committed to replacing my two unit system yesterday and they were installed by 3pm today. The workmanship and expertise is what I would expect from hardworking union laborers. Ku...
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Jason, Cory and another gentleman were all friendly, fast, knowledgeable and honest. I committed to replacing my two unit system yesterday and they were installed by 3pm today. The workmanship and expertise is what I would expect from hardworking union laborers. Kudos! Keep up the good work!
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By Bruce W. on 11/09/17
Crystal Heating and Cooling did a great job on my system upgrade. Jason was my installer. He was very professional, installed the system in a timely manner, and left the site in great condition.

By Geri S. on 11/02/17
Professional and courteous installation of air conditioner and furnace from Jason F and Martin N

By Debra D. on 09/09/17
Very nice and efficient when installing heat pump system. It didn't take them long at all to install the entire system.

By BEVERLY B. on 08/03/17
Excellent service, fast, clean and realiable

By Adrianne S. on 05/23/17
Everyone was so helpful. Great experience with everyone.

By Roger Culton S. on 05/15/17
Service professionals were very friendly, courteous, professional, and knowledgeable..

By Vicki M. on 05/03/17
prompt service polite repairman

By Robert H. on 02/10/17
Jason and his team at Crystal H&C went above and beyond to provide my family with stellar service. I had my HVAC system replaced by them. Not only did they correct the mistakes from the prior owner(s), he educated me along the way. No short cuts taken here- he w...
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Jason and his team at Crystal H&C went above and beyond to provide my family with stellar service. I had my HVAC system replaced by them. Not only did they correct the mistakes from the prior owner(s), he educated me along the way. No short cuts taken here- he was prepared and very thorough. Based on my experience, I highly recommend Jason and his team.
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By Deanne B. on 11/16/16
We just had a new heating and cooling system installed by Jason F and Luke H. I was very pleased that they showed up when scheduled and completed the job in a very timely manner. Both young men were very polite and did an awesome job installing our new unit. Jason ...
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We just had a new heating and cooling system installed by Jason F and Luke H. I was very pleased that they showed up when scheduled and completed the job in a very timely manner. Both young men were very polite and did an awesome job installing our new unit. Jason and Luke took the time to show me how to operate the system and answered all of my questions to my satisfaction. Thank you Jason and Luke for making this a pleasant experience.
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By Dave L. on 08/11/16
Had (2) NEW Carrier units installed on my house today (8/11/16) and had both Jason and Martin from Crystal Heating & Cooling on site. They did an OUTSTANDING JOB ensuring the installation was done professionally and answered every question to my satisfaction. The...
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Had (2) NEW Carrier units installed on my house today (8/11/16) and had both Jason and Martin from Crystal Heating & Cooling on site. They did an OUTSTANDING JOB ensuring the installation was done professionally and answered every question to my satisfaction. They laid drop cloths around all areas to eliminate any debris from coming in contact with the flooring, and did an excellent clean-up once the work was completed. They paid attention to the "details" on everything they did!... Great CREW and I would recommend Crystal Heating and Cooling to anyone in the St.Louis area requiring new A/C and/or Furnace installation. House is now COOL with the new high efficiency units running about half as much as my older unit that was replaced. GREAT JOB GUYS!
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By Dave L. on 08/11/16
Had (2) NEW Carrier units installed on my house today (8/11/16) and had both Jason and Martin from Crystal Heating & Cooling on site. They did an OUTSTANDING JOB ensuring the installation was done professionally and answered every question to my satisfaction. The...
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Had (2) NEW Carrier units installed on my house today (8/11/16) and had both Jason and Martin from Crystal Heating & Cooling on site. They did an OUTSTANDING JOB ensuring the installation was done professionally and answered every question to my satisfaction. They laid drop cloths around all areas to eliminate any debris from coming in contact with the flooring, and did an excellent clean-up once the work was completed. They paid attention to the "details" on everything they did!... Great CREW and I would recommend Crystal Heating and Cooling to anyone in the St.Louis area requiring new A/C and/or Furnace installation. House is now COOL with the new high efficiency units running about half as much as my older unit that was replaced. GREAT JOB GUYS!
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By J Kevin M. on 07/14/16
Jason F and the folks at Crystal Heating and Cooling gave us an excellent product at a fair price! The installation didn't take as long as I thought it would and the system is so much better than our old system. Clean up, haul off of old system was done like I woul...
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Jason F and the folks at Crystal Heating and Cooling gave us an excellent product at a fair price! The installation didn't take as long as I thought it would and the system is so much better than our old system. Clean up, haul off of old system was done like I would have done it, spotless when completed! Thank you to Nick, Jason and the whole team. Highly recommend this company!!
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By David D. on 07/09/16
Jason did an outstanding job installing our new unit.. Was impressed by the professional work they done. Was impressed with Lucas also . David and Cindy Deason
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