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By Norman H. on 04/23/20
From the Sales meeting with Kerry through the install with Polo, I was very impressed with the experience. Kerry gave us all the options in a straightforward manner that was easy to understand. Polo showed up exactly when we were told he would be here ready to go...
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From the Sales meeting with Kerry through the install with Polo, I was very impressed with the experience. Kerry gave us all the options in a straightforward manner that was easy to understand. Polo showed up exactly when we were told he would be here ready to go. Did a thorough review of our existing system and walked me through what they were going to do. Polo and his assistant Oscar were very professional and did a fantastic job from the start to the finish, even sweeping out the garage area. Walk me through the new control unit which is straight forward. I could have been more satisfied.
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By dale g. on 04/08/20
very good experience in all aspects shown above.

By April M. on 04/08/20
Crawford Services has the ABSOLUTE BEST customer service I have ever had!!! We had multiple issues and they were there all the way. Stood behind everything they did and made sure everything was handled and right. I would recommend Crawford Services every time!!...
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Crawford Services has the ABSOLUTE BEST customer service I have ever had!!! We had multiple issues and they were there all the way. Stood behind everything they did and made sure everything was handled and right. I would recommend Crawford Services every time!! Rod was our service technician and he is great! William assisted as well and is great! Thank you Crawford for listening and taking care of our AC issues.
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By Sonya A. on 04/07/20
Joe Gil was informative and professional! Thank you

By Ron B. on 04/04/20
Excellent job in covering in preventive maint. on my system. Joe was thorough with the examination of the complete system. Great job

By Sonya A. on 04/03/20
Joe Gil was informative and professional! Thank you

By Dr. Tom H. on 04/03/20
Franklin (Lynn on his name tag) has performed multiple plumbing service tasks at my residence. Every task has been performed at a high level of excellence. Lynn is a truly a craftsman and spends the time needed to perform a high-quality job. I always ask for Lynn w...
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Franklin (Lynn on his name tag) has performed multiple plumbing service tasks at my residence. Every task has been performed at a high level of excellence. Lynn is a truly a craftsman and spends the time needed to perform a high-quality job. I always ask for Lynn when I need a plumbing service task and have never been disappointed in the quality of his work. I highly recommend Lynn for any plumbing service needed.
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By vickie c. on 04/03/20
Did a great job and did it in a timely matter

By Pamela M A. on 03/31/20
Joe **** just did my Spring Tune-up and service. He's great! On-time, clean, professional and really kind. I'm a recent widow and HVAC was something my husband took care of, so I'm facing a learning curve here. Joe was very patient and explained exactly what he was...
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Joe **** just did my Spring Tune-up and service. He's great! On-time, clean, professional and really kind. I'm a recent widow and HVAC was something my husband took care of, so I'm facing a learning curve here. Joe was very patient and explained exactly what he was going to do and what he found that needed attention. I signed up for the yearly maintenance contract too.
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By Colleen J. on 03/30/20
Rod Payne came to the house to look at our very old and broken air conditioning system. He was extremely thorough and very good at explaining what was wrong. And even though the unit is 23 years old and needs to be replaced, he managed to get it running for us!

By william C. on 03/28/20
no comment

By John Z. on 03/26/20
Great experience. Manuel Z. Did my install. He was professional, informative, and took care to clean up after the project was finished. Looking forward to a cooler Dallas summer.

By fred v. on 03/25/20
Crawford Services, Inc sent Joe who was on time and very professional. He jumped right in and identified the problem with our AC unit and went to work quickly to get it fixed. I couldn’t ask for better service or a better guy. Thanks Joe!

By Gilda C. on 03/18/20
no comment

By Ross D. on 03/18/20
Always tells me what I do and (more importantly) don't need

By Chuck B. on 03/16/20
completely satisfied

By Sandra D. on 03/13/20
Richard M. has provided excellent service for our two heating/air systems (one a heat pump, one not) for at least 4 years now. He shows up on time, is able to intelligently explain whatever he needs to do and/or does with the system, and is not put off if we ask ...
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Richard M. has provided excellent service for our two heating/air systems (one a heat pump, one not) for at least 4 years now. He shows up on time, is able to intelligently explain whatever he needs to do and/or does with the system, and is not put off if we ask for an explanation of the costs in advance. He gets his jobs done in what we consider a reasonable amount of time. Richard suggested a heat-distributing hood for our older outside unit, designed it, and the Crawford people built it. This aging unit not only runs better, it has an extended lease on life. To date, we have found Crawford charges to be reasonable for the high quality of the work done. We appreciate Richard and Crawford Services very much.
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By Rod M. on 03/12/20
Second time Joe's serviced our Lennox system. Punctual and professional would highly recommend him. Thank you Joe.

By Elisabeth B. on 03/04/20
no comment

By Rey V. on 03/03/20
I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fen...
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I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fence gate to bring in the new larger condenser unit (fence gate reassembled afterwards). I was impressed the work was completed within the same day and the installation looked better than my original unit. Polo went over how to operate the new unit and how to replace the new filter and periodic cleaning I can do to help the system. He also pointed out all the little extras they put in to help improve the air conditioning life and performance. I could tell Crawford teaches their workers quality first as this helps reduce rework and produce an awesome product. I recommend Polo and Oscar. for your air conditioning work.
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214-271-8800

Select any employee to see all their reviews.

Oscar S
6 Years
Rating:
(5 total reviews)
Timothy R
Rating:
(4 total reviews)
Emanuel M
Rating:
(3 total reviews)
Rick B
5 Years
Rating:
(3 total reviews)
Ricky B
2 Years
Rating:
(2 total reviews)
Franklin J
10 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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