I had a plumber come to investigate a smell. He was very knowledgeable and friendly. He made some recommendations but suggested an AC technician come out as well. The AC tech was also very nice and seemed to know his stuff. He did a minor repair and also made some recommendations. Both seemed like competent, trustworthy guys, and the office staff who scheduled the appointments were also nice and helpful.
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Misael **** replaced my 24 year old air conditioner and installed a new system. He and his teammate were the most professional service people I have ever used. The temperature in my house was 85 degrees, after 3 days without air conditioning. The attic was about 125 degrees. These two arrived on time, were very courteous and respectful, telling me exactly what they were going to do. They went up and down the attic stairway all day. They never complained, never asked for anything, and kept working for 12 hours. After the installation was complete, Misael was very patient and clear in explaining the system to me, as well as how to operate the new thermostat. They left the house, yard and driveway very clean. I will recommend Crawford Services and these two me with confidence. * ****
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I have a service contract with Crawford Services. Today, I was scheduled for summer service at 9 am. Joe was my technician. Joe has been to our house before. Joe looked very professional when I answered the door. He wore booties on his feet in respect of our home. He spent a great deal of time servicing our systems, so I have confidence he checked everything. He did notice a couple of problems and he resolved them at no extra charge. Joe was a pleasure to deal with. One of the best experiences I have had with a service call.
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Nathan performed the summer tune-up maintenance on our 3 ****** residential units. He arrived on schedule and conducted his checks in a professional and methodical manner. He devoted sufficient time to each unit to ensure they were at the manufacturer's standards. He took time to explain his findings and actions taken throughout the process. He was familiar with our units' performance history as he conducted the previous routine checks. I highly recommend Crawford Services for their quick response and quality of their products.
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I'm writing to recommend Crawford Services Technician Joe Gil, who diagnosed and serviced my air conditioning system today. Joe was personable and knowledgeable, and promptly identified the source of my A/C problem. I would highly recommend him for any HVAC service or repair. Crawford Services should be proud of employees like Joe.
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We have had Joe attend to service checks with Crawford Air on more than one occasion. He is always prompt, and professional. He provides explanation for any issues to pay attention to, as well as recommendations for items that would benefit our system. He is an asset to Crawford Services.
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